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Models of Organizational Behavior

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CHAPTER 2

MODELS OF
ORGANIZATIONAL BEHAVIOR
The Organizational Behavior
System

 It is created, communicated, and operated to


achieve organizational goals
 Must be consciously created and regularly examined
and updated to meet new and emerging conditions
 The primary purposes is to identify and help
manipulate the major human and organizational
variables
 The results and outcomes are measured in the
performance, employee satisfaction, and personal
growth and development
Management’s
Philosophy * Values * Vision * Mission * Goals

Formal Organizational Culture Social


Organization Environment

Informal
Organization

Leadership * Communication * Group Dynamics

Quality of Work Life (QWL)

Motivation

Outcomes:
* Performance
* Employee Satisfaction
* Personal Growth and Development
MANAGEMENT’S
PHILOSOPHY
 Consists of an integrated set of assumptions and beliefs
about the way things are, the purpose of the activities,
and the way they should be
 Stems from the two sources: FACT PREMISES and
VALUE PREMISES
-fact premises represents the descriptive view of
how the world behaves
-value premises represents our view of the
desirability of certain goals and activities
 Feeds into value premises, which helps shape the vision
for the organization
MANAGEMENT’S VISION

 Represents a challenging portrait of what the


organization and its members can be; a possible
and desirable future
 It is an exciting projection about where the
organization should go and what major changes lie
ahead
 Also it is a STRETCHING version of mission
MANAGEMENT’S MISSION

 Identifies the business it is in, its market, the types of


customers, and reasons for existence
 May even include a brief listing of the competitive
advantages, or strengths of the organization
 It is more descriptive and less future oriented than
vision
 Rather broad and needs to be converted to goals to
become operational and useful
MANAGEMENT’S GOALS

 Relatively concrete formulations of planned


achievements for a period of time such as 5 years
 May exist at the individual, group, and larger
organizational level
McGREGOR’S MODELS OF
ORGANIZATIONAL BEHAVIOR

 Presented in 1957; a convincing argument that


most managerial actions flow directly from
whatever theory of human behavior the
managers hold
 THEORY X and THEORY Y assumptions
 These models are also called PARADIGMS or
frameworks of possible explanations about how
things work
MODELS OF ORGANIZATIONAL
BEHAVIOR

THEORY X THEORY Y
 The typical person dislikes  Work is natural
work and will avoid it if  People are not inherently lazy
possible  People will exercise self
 The typical person lacks direction and self control in the
responsibility, has little pursuit of objectives
ambition, and seeks security
above all
 People have potential. They
have imagination, ingenuity,
 The typical person must be and creativity that can be
coerced, controlled and applied to work
threatened with punishment to
make them work
KEITH DAVIS’ S MODELS OF
ORGANIZATIONAL BEHAVIOR

 Autocratic Model
 Custodial Model

 Supportive Model

 Collegial Model
FOUR MODELS OF
ORGANIZATIONAL BEHAVIOR
AUTOCRATI SUPPORTIV
CUSTODIAL COLLEGIAL
C E
Basis of Model Power Economic Leadership Partnership
Resources
Managerial Authority Money Support Teamwork
Orientation
Employee Obedience Security and Job Responsible
orientation Benefits performance behavior
Employee Dependence on Dependence on Participation Self – discipline
psychological boss organization
result
Employee needs Subsistence Security Status and Self –
met recognition actualization
Performance Minimum Passive Awakened Moderate
result cooperation drives enthusiasm
CONCLUSIONS ABOUT THE
MODELS

 Evolving usage
 Relations of models to human

needs
 Increasing use of some models

 Contingent use of all models

 Managerial flexibility

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