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c t ure #2

Le

MKT518
Role of Integrated Marketing
Communication
What it’s all about?

Dr. Pawan Kumar


c t ure #2
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Lecture Outcome
Apply the concept of IMC for marketing purpose
Role of IMC in Marketing and Branding

Dr. Pawan Kumar


c t ure #2
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What IMC is all about?
Strategic
Collaborative
Approach
Objective driven
under which company carefully integrates and coordinates conventional and unconventional
communication channels, resources to deliver a unified, clear, consistent message that provides
seamless experience which results in maximising the impact on the consumer’s mind to achieve
maximum profit at minimal cost.

Dr. Pawan Kumar


Consistency is not regarded as an important
characteristic of IMC?

True
False
MCQ

IMC is about:

A. harmonized messages
B. support for the marketing strategy
C. a strategically coherent blend of internal and
external messages
D. coordinated promotional tools

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Definition

American Association of Advertising Agencies (4As) developed


one of the first definitions of integrated marketing
communications defining it as:
“A concept of marketing communications planning that
recognizes the added value of a comprehensive plan that
evaluates the strategic roles of a variety of communication
disciplines—for example, general advertising, direct response,
sales promotion, and public relations- and combines these
disciplines to provide clarity, consistency, and maximum
communications impact”.

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NEWS MKT501 MARKETING MANAGEMENT
Discussion Question

What is the role of digital media in integrated marketing


communications ? How can the IMC overcome the barriers of
communication
Volkswagen Strategy

Traditional Social Media


Mass
Media
Integrated
Marketing
Strategy
Sports Team
Point-of-Sale Sponsor
Kits

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Case Let Punch Dub

• Entertaining, interactive information


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Case let
• The primary goal of the “PunchDub” campaign developed by Deutsch LA was to raise awareness of the Volkswagen product line in the North
American market. Volkswagen of America has very aggressive growth plan for this market as the company plans to double sales from
400,000 to 800,000 vehicles by 2018. However, one of the challenges VW faces is that consumers know the VW brand but are not buying
the company’s cars as awareness is very high (nearly 80%) but market share is low (only 2%). And while overall awareness of the
Volkswagen brand name is high, consumers recognize only a few of the VW models such as the Beetle and Jetta. The “PunchDub” campaign
was designed to address this problem and make consumers aware of the other vehicles in the VW product line such as the Passat, Golf, GTI,
Routan, Eos Tiguan, Touareg, and the new CC sedan.

• The campaign was built around the classic Punch Buggy (or Slug Bug) game that many consumers played in the heyday of the original VW
Beetle where the first person to see one of the iconic vehicles would yell “Punch Bug” and playfully slug his or her friend. Deutsch put a new
twist on the game by encouraging consumers to punch someone when they saw any VW model which was a clever way to increase attention
to, and awareness of the VW product line. It is important to note that one of the major benefits of the campaign is that it worked very well
online both through social media and on the Volkswagen web site. An online version of “Punch Dub” also debuted on the popular Facebook
social network site on Super Bowl Sunday which encouraged people to dole out virtual “slugs” to friends and family for a chance to win a
weekly prize (6-month leases on specific VW vehicles listed online) and the grand prize of a new Volkswagen CC sedan. Players could pick
any one of thirteen VW vehicles, customize their punch and choose a Facebook friend to punch. The more friends they punched the better
the chances to winning prize. The game was also available on the Volkswagen of America website and an online guide to the game was also
available which players could use to develop and hone their punching technique.

• The PunchDub campaign was also supported by heavy advertising in traditional media including the Super Bowl where the first TV spot was
one of the most popular commercials to air during the game. Within a few days the commercial had received more than 1 million online
views while the game had 5,000 registered users and nearly 30,000 punches were thrown. The two-month campaign ran for two months
and included outdoor, radio and newspaper advertising as well as an extensive public relations campaign that generated feature articles and
stories in BusinessWeek and The Wall Street Journal as well as in local newspapers and on local television stations across the country. The
campaign was also extended to Volkswagen dealerships as special point-of-sale-kits were developed to promote a National Sales event
called “PunchDubDays” which included special offers on various VW models.

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MKT501 MARKETING MANAGEMENT

https://www.youtube.com/watch?v=jI6tg_ZQeqE&feature=youtu.be

DISCUSSION QUESTIONS
1.IDENTIFY AND LIST THE RANGE OF COMMUNICATION TOOLS SHOWN IN
THE VIDEO
2.DISCUSS WHICH OF THE TOOLS WOULD BE THE MOST IMPORTANT IN THE
OVERALL CAMPAIGN
3.DISCUSS HOW THEY THINK THE CAMPAIGN ELEMENTS AND TOOLS WORKS
TOGETHER.
MKT501 MARKETING MANAGEMENT
MKT501 MARKETING MANAGEMENT
MKT501 MARKETING MANAGEMENT
Application of IMC in Marketing( Evidence from Behaviour
MKT509 Consumer Previous
Research)

• Brand Loyalty
• Brand Equity
• Brand Awareness
McDonald’s

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