Ib PPT Vipul
Ib PPT Vipul
Ib PPT Vipul
• They were already in a good position, then they started to think too far into the future
in a contract that wasnt close to ending for them.
• They put themselves out there that they might sign contracts with other purchasers
for lower formula prices than were currently being awarded to Reliant.
Styles and effectiveness of different
negotiators
Fontaine (Marketing VP Europe POC) & Gaudin (VCM Marketing Manager POC)
- Don`t take advantage of switching costs, etc. to put pressure on counterparty, too
- Fail to address the 24-30 months’ time horizon it takes until competitors can supply their products
to Reliant
- Fail to achieve a compromise regarding the pipeline metering issue (no cost sharing
Hauptmann (Senior Purchasing Manager Reliant
Europe) & Zinnser (Regional VP Operations Reliant
Europe)
- Starts to ask for adjustment of main contract terms (price, minimum quantity, duration) and
achieves compromise regarding all three aspects
- Skillfully turns to most important points by stating that “only a few minor issues need to be
discussed” → pipeline metering , favoured nations clause, meet competition clause, contractual
right to re-sell
- Starts to ask for adjustment of main contract terms (price, minimum quantity, duration) and
achieves compromise regarding all three aspects
-Hauptmann and Zinnser dominate the negotiations (determine order of points discussed and
set corresponding pace); achieve their goals step by step
Negotiation tactics used
- Mandate: Hauptmann mentions that Zinnser wants a few minor aspects changed
- Limited authority: necessity to obtain consent from corporate HQ, used by both
parties