ISO 9001.2015 Awareness Training
ISO 9001.2015 Awareness Training
ISO 9001.2015 Awareness Training
AWARENESS TRAINING
12th December 2017
Presented by:
Myra C. Cabales
ISO 9001 : 2015
Introduction
International Management System Marketing
0
Course Objectives :
To provide participants with
the following knowledge:
An understanding of the
rationale and the foundation of
the Standard.
Time Table :
0900 ~ 1200
Fifth Edition
• Periodic Review
• Adapt to maintain relevance to changing
needs
• Standardization of Management Systems
structure – high level structure of
ANNEX SL
Three Pillars of Sustainable Development
E-business
Emerging
Trade Facilitation
Economies
Good Business Practices
Alleviating
Dissemination of Poverty
New technologies
Consumer
Environmental Economic
Protection
Management Growth
Life Cycle Analysis Worker
& Green Labeling Protection
Social
Environmental Responsibility
Health Services
GHG emissions & Integrity
climate change
Security
• Customer Focus
• Leadership
• Engagement of People
• Process Approach
• Improvement
• Evidence-based Decision Making
• Relationship Management
Process Approach
Organization and
Its context (4) Support
(7)
Operation
(8)
Customer
PLAN DO Satisfaction
Improvement
(10)