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    Horison Hotel School 2017: Presented By: 1. Wilson 2. Azati Isma

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    azati isma
    The document presented information about the meaning of different types of bills from a hotel school lesson on bills, checks, and upselling rooms. It defined bills as statements of money owed, checks as guests arriving or departing a hotel, and provided tips for upselling rooms by offering better options, product knowledge, polite language, and asking for future reservations. The document contained details on bills, checks, hotel transactions, and upselling techniques for receptionists.

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    Horison Hotel School 2017: Presented By: 1. Wilson 2. Azati Isma

    Uploaded by

    azati isma
    73 views8 pages
    The document presented information about the meaning of different types of bills from a hotel school lesson on bills, checks, and upselling rooms. It defined bills as statements of money owed, checks as guests arriving or departing a hotel, and provided tips for upselling rooms by offering better options, product knowledge, polite language, and asking for future reservations. The document contained details on bills, checks, hotel transactions, and upselling techniques for receptionists.

    Original Description:

    enjoy your stay book

    Original Title

    Enjoy Your Stay

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    The document presented information about the meaning of different types of bills from a hotel school lesson on bills, checks, and upselling rooms. It defined bills as statements of money owed, checks as guests arriving or departing a hotel, and provided tips for upselling rooms by offering better options, product knowledge, polite language, and asking for future reservations. The document contained details on bills, checks, hotel transactions, and upselling techniques for receptionists.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    73 views8 pages

    Horison Hotel School 2017: Presented By: 1. Wilson 2. Azati Isma

    Uploaded by

    azati isma
    The document presented information about the meaning of different types of bills from a hotel school lesson on bills, checks, and upselling rooms. It defined bills as statements of money owed, checks as guests arriving or departing a hotel, and provided tips for upselling rooms by offering better options, product knowledge, polite language, and asking for future reservations. The document contained details on bills, checks, hotel transactions, and upselling techniques for receptionists.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
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    Presented By : 1.

    Wilson
    2. Azati Isma

    HORISON HOTEL SCHOOL


    2017
    POINT OF LESSON
    • 1. Document evidencing one party's indebtedness to another, such as an
    invoice.

    • 2. Draft of a proposed statute (Act Of Parliament) which must be


    approved by both houses of the legislature and signed by the Head Of
    State (such as a President) to become a law.

    • 3. Short name for bill of exchange which is a party's order to another


    party to pay a certain sum on a certain date.

    • 4. Short name for due-bill which is a statement of money owed in


    securities trading.

    • 5. Short name for bill of exchange, bill of lading, or treasury bill.

    The Meaning Of Bill ???


    • Noun
    • 1.a statement of money owed for goods or services suppli
    ed:He paid the hotel bill when he checked out.
    • 2.a piece of paper money worth a specified amount:a ten-
    dollar bill.
    • 3.Government. a form or draft of a proposed statute prese
    nted to alegislature, but not yet enacted or passed and ma
    de law.

    Bill
    • Check in: Means guest coming into the hotel to stay or
    sleep over
    • Check out: Means guest leave the hotel after the time of
    the accomodation end and compliting the payment

    The Definition Of
    Check In / Out
    • 1.When the guest choose room standart its possible to do
    up sell another good room with good price
    • 2.Give product knowledge about type of room
    • 3.Using “Magic Word” for the guest who wanted to
    upgrade from standart room to junior suite room
    • 4.Using body language for attract the guest
    • 5.Say thank you when the guest check out, and asking for
    another reservation after they finishing the guest folio

    How To Up-selling Rooms


    at Receptionist
    How To Polite Intonation
    Dialog Between Guest
    And Receptionist

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