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    Business Strategy-11 Chapter 6

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    Ramneek Kapoor
    The document discusses several management tools used in strategy: benchmarking, re-engineering, reverse engineering, and the balanced scorecard. It provides details on the processes involved in benchmarking and re-engineering. Benchmarking involves identifying best practices and setting goals based on external comparisons. Re-engineering aims to critically analyze and redefine business processes to improve efficiency. Reverse engineering involves taking apart a competitor's product to understand how it works. The balanced scorecard evaluates financial and operational measures to understand if value is being added.

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    Business Strategy-11 Chapter 6

    Uploaded by

    Ramneek Kapoor
    48 views13 pages
    The document discusses several management tools used in strategy: benchmarking, re-engineering, reverse engineering, and the balanced scorecard. It provides details on the processes involved in benchmarking and re-engineering. Benchmarking involves identifying best practices and setting goals based on external comparisons. Re-engineering aims to critically analyze and redefine business processes to improve efficiency. Reverse engineering involves taking apart a competitor's product to understand how it works. The balanced scorecard evaluates financial and operational measures to understand if value is being added.

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    The document discusses several management tools used in strategy: benchmarking, re-engineering, reverse engineering, and the balanced scorecard. It provides details on the processes involved in benchmarking and re-engineering. Benchmarking involves identifying best practices and setting goals based on external comparisons. Re-engineering aims to critically analyze and redefine business processes to improve efficiency. Reverse engineering involves taking apart a competitor's product to understand how it works. The balanced scorecard evaluates financial and operational measures to understand if value is being added.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    48 views13 pages

    Business Strategy-11 Chapter 6

    Uploaded by

    Ramneek Kapoor
    The document discusses several management tools used in strategy: benchmarking, re-engineering, reverse engineering, and the balanced scorecard. It provides details on the processes involved in benchmarking and re-engineering. Benchmarking involves identifying best practices and setting goals based on external comparisons. Re-engineering aims to critically analyze and redefine business processes to improve efficiency. Reverse engineering involves taking apart a competitor's product to understand how it works. The balanced scorecard evaluates financial and operational measures to understand if value is being added.

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    © All Rights Reserved
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    Download as ppt, pdf, or txt
    of 13

    We will study and discuss the following


    Benchmarking

    Re- engineering

    Reverse engineering

    Balanced scorecard
    Management Tools In Strategy
    Benchmarking :
    It Is Based On The Assumption That Someone In The
    Process Of Business Ahs Attained World Class
    Competitiveness

    The others can try to follow and even improve upon those
    systems and process by benchmarking
    Types Of Benchmarking :
    Strategic benchmarking
    Competitor performance benchmarking
    Process benchmarking
    Functional benchmarking or generic benchmarking
    Internal benchmarking
    External benchmarking
    International benchmarking
    Process of benchmarking
    Phase 1. planning
    Decide what to benchmark
    Identify key performance indicators
    Identify benchmarking partners
    Decide data collection method
    Collect data
    Management Tools In Strategy
     Process of benchmarking
     Phase 2. analysis
     Understand performance gaps
     Fix up future performance levels
     Phase 3. integration
     Communicate findings
     Establish acceptance with stakeholders
     Phase 4. action
     Implement and monitor progress
     Measure results
     Recalibrate benchmarks
     Value Of Benchmarking To Business
    Find better ways to meet customer needs
    Establishing objectives based on external environment
    assessment
    Effectiveness of productivity

    Gaining competitiveness

    Researching and learning about best practices


     Reengineering

    Process relates to the way a work or job is done in the organization to


    achieve given objectives
    This process is a set of interrelated tasks that lead to value addition at
    each level
    Reengineering means
    Critically analyzing the current process at all units and sub units level
    It involves looking for a break through/ improvement in the current
    business process
    It involves fixing up priority for the objective
    Redefine process and assumptions
    Redefining structures
     looking for Trade off between current systems and proposed alternatives
    Management Tools In Strategy
     Reengineering
     Principles of reengineering :
     Organizing around outcomes and not tasks
     Making users of the output, a part of the process
     Information process looked at as productive exercise
     Treating each resource a part of the central unit
     Linking each activity parallel
     Moving point of decision making to the point where the process is
    taking place
     Capturing information also at the source

    Management Tools In Strategy
     Reengineering
    Identifying the process to be redesigned
    Handling only the high points of reference
    Or taking it all at one go for reengineering
    Or prioritizing the process for reengineering
    Management Tools In Strategy
     Reengineering
     Understand The Process That Is Currently Being Followed
     Understand The Mistakes/ Shortcomings So That The
    Same Can Be Avoided
     Utilize Information Technology As Much As Possible
     Create Prototype Of The New Process
     Keep Improving The Prototype
    Management Tools In Strategy
     Challenges To Reengineering
     Insufficient Resources Provided
     Lack Of Commitment Of Top Management
     Unrealistic Expectations
     Lack Of Empowerment Of All Workers
     Non Sharing Of The Vision
     Resistance To Change
     Lack Of Leadership
     Overemphasis On Cost Cutting
     Incapable Technology
    Management Tools In Strategy
     Reverse engineering
     The process enables to discover and learn about the
    product by redoing the way product had originally been
    manufactured.
     learn about the new product in the market and its success
    and expense propensities
     dismantle the product to understand ingredient, process
    and the final assembling process of competitor
     Understand the know how of manufacturing
     Remake the entire product
     Introduce in the market as your product
    Management Tools In Strategy
     The balance score card
     financial measures evaluate the action already taken
     Operational measures evaluate the action already taken
     Understand if value addition has taken place or introduce
    new direction

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