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Oracle Credit Management

Customer Credit Score


and Integrations
Presented by Venkatash Kovela
Rapidigm Inc.

Presenter Introduction:

Venkatash Kovela
Rapidigm Inc.
Contact:
Vkovela@Rapidigm.com

Session Agenda

Release Information

Who Should Use?

Benefits of using OCM

OCM Advantages

OCM Integrations

Brief OCM Functionality Overview

Scoring Model Strategy

Case Folder View

Question and Answers

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September 5, 2016

Release Information

11.5.9
11.5.10

11.5.10+
FP.G

FP.D
FP.F

OCM.A
Rollup Patch
OAF 5.7H

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OCM.B
OAF 5.10

OCM.C

September 5, 2016

11.5.10+

OCM.D

Who Should Use?

Industry Focus: Practically any industry

Suitable for customers who use home grown solutions


and/or have extensive customizations for credit
application review and approval processes

Customers who are investigating and spending on high


budgets and have manual decisions in place

Customers who have extensive credit policies including


global risk zones

Customers who Credit Agencies like Dun and


Bradstreet (D&B), Global Credit or Seafax etc for credit
decision
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September 5, 2016

Benefits of using OCM

Good customer scoring strategies will have better


visibility, quicker decision making, reduces manual
efforts and increase in the profitability
Reduces the credit-to-cash life cycle
You can have aggressive and/or conservative credit
policies based on customer classes
Track credit performances and history of credit
decisions and run reports as needed
Continuous and scheduled periodic credit evaluations
for high risk customers or for all customers
Matches global credit policies
Strengthen internal controls and policy compliances
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September 5, 2016

OCM Advantages

It can be easily configured on top of an existing 11i


implementation (minimum 11.5.9+ with Fin-Pack.D)

Easy configuration depending on requirements.

Online credit application and approval process will


eliminate many home grown systems

Controls escalating and higher incidences of bad debts

Reduces collection cost and diminishing returns

Lack of visibility in International Credit. Can handle


financial risks in global market

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September 5, 2016

OCM Integrations

OM

Approval feedback

Submit Request

Review, Score
and Recomend
in OCM

Credit Application in
OCM

Submit Request

OLM

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Approval feedback

September 5, 2016

Uses various source data


points including AR, OM,
OLM, TCA, TM, Collections
and third party D&B etc (can
be extended to other modules
and Oracle instances)

OCM Functionality Overview

Create manual credit applications at various party and


customer levels for trade and term credits.

Integration with Oracle Order Management and Oracle


Lease Management for credit application and approval
process

Determine the need of handy check-list data points for


manual credit reviews

Determine credit scores based on business and


corporate credit strategies

Scoring based on values outside Oracle instance

Perform automated credit analysis based on scores

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September 5, 2016

OCM Functionality Overview

200+ standard data points available including financial,


credit, collections, aging etc.
Define additional custom data-points for scoring and
check-lists views
Suggest manual or automated credit recommendations
Use Oracle Approvals Management Engine (AME) for
internal approval hierarchies
Purchase/Update customer/prospect data using
integration with D&B
Batch load customer data received from D&B
Use D&B data points for online customer scoring
Monitor Credit Performances

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September 5, 2016

Scoring Model Strategy

Build a suitable corporate across the board customer


scoring strategy

Scoring Data Points can be numeric or alpha-numeric


like Country Code, D&B Rating etc.

Each alphanumeric data point must have its own


range, e.g., Range Low = 5A1 and High = 5A1

Prefer data points values with percentage and/or with


number values like weighted average days paid etc.

More data points used more complex will be the


scoring strategy

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September 5, 2016

Scoring Model Setup Elements

Currency

Identify scoring data points

Set value ranges

Assign score points 0 for low and 100 for best score

Assign weights to make 100

Calculation example:

Data Point
WAP Late Auto
Pct Deliquent AR

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Value

Score
Points
13
10

Weight

40
20
Customer Score:

September 5, 2016

Calculated
Score
60
24
40
8
32

Scoring Model - Example

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September 5, 2016

Alpha-Numeric Data Points

Same
Score

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September 5, 2016

Additional Data Points

Extensible functionality (future Oracle Release)

Associate a PL/SQL
function to a data
point to derive the
data point value
during runtime.

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September 5, 2016

Automation Rule - Setup

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September 5, 2016

Check List View

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September 5, 2016

View of a Case Folder

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September 5, 2016

View of a Case Folder

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September 5, 2016

Questions and Answers

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