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Swot Analysis of Starbucks

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TOWS MATRIX

STARBUCKS

Speakers Wang Jia Sun Lujing


Li Yuan

Index

Introduction
TOWS analysis

SO Strategy

WO Strategy
ST Strategy

WT Strategy

Conclusion

Introduction
Starbucks Corporation is an
international coffee and
coffeehouse chain based
In Washington.
Starbucks is the largest coffeehouse
company in the world, with about 17,000
stores in 50 countries.

TOWS analysis is variant of the classic business tool,


SWOT Analysis.
It is a tool for situational analysis.

Strength

Weakness

Look for opportunities


Look for strategies which
that make use of strength address weakness

Look for strategies which


use strength to avoid
threat

Look for strategies which


avoid threats and minimize
the effects of weaknesses

Strengths
1. NO.1 global coffee brand valued at $4
billion
2. Excellent products and services
3. Largest coffeehouse chain in the world
4. Profitable organization with healthy
financial records
5. Respected employer and good employee
management

Weaknesses
1.High product pricing
2. Prices continually rising
3. Depending on one main
competitive advantage coffee
(Needs more various products and customer bases)

Opportunities
1.
2.
3.
4.

New products and services


Expansion of its global operations
Extend supplier range
Focus on emerging economies

Threats
1. Increasing number of competitors
2. Rising cost of raw materials
(coffee beans, dairy products, etc.)
3. Saturated markets in the developed
Economies
4. Possibility of substitute

SOstrategy
1- The major strength of Starbucks is its global presence
and its strong customer loyalty which helps to increase its
market share and growth in the coffee market.
2- By constantly introducing new innovative products in
each store, Starbucks can continue to increase its
revenue by expanding in other countries as well.
3- Starbucks is well known for its quality and fast services
throughout the world, in order to upgrade its services
according to customers requirement is to come up with
more technological advancements.

Potential

takeover or Merger in Austral

Massive expansion for multinational company


Takeover of a local business saves the time for initial campaign
and office setup
It does not increase the number of competitors in the market and
took advantage of the customer loyalty of the business being taken
Starbucks can seek counseling on the matter of a potential
merger with its competitors since it could be its opportunity in
exploring the Australian market.

ST

strategy

1- One of the major threats that Starbucks could face is

against its competitors. For this purpose, Starbucks should


innovate or diversify its products more often to retain its
position in the market. Frappucino light blended coffee is
one of its examples.
2- Due to economic/political instability in some countries
that affect the business operations. However with its strong
global image, Starbucks can shift its operation elsewhere
where it seems to have more
potential growth. Another
way is to change their
market strategy by reducing their
prices to penetrate in the foreign market.

WOstrategy
1- As Starbucks has large market share of about
85% in the US market, they must take advantage
of their market expansion to increase its market
share outside its domestic market.
2- If Starbucks face difficulties to operate
internationally, they must take advantage of their
products and adapt them according to the
consumers demand and environment through
product diversification or market extension
strategy.

New business model


Diversify the distribution channel in Australia
Starbucks usually runs in the form of storefront coffee
shop, if it can distribute service in a more flexible way
such as selling coffee on a small coffee van

Creative Starbucks image


Starbucks can try to release new packing, canned
coffee or bottle with stylish Starbucks logo which
already prevailed in most Asian countries and America

WTstrategy
1- Starbucks when faced with political/economic
instability outside the domestic market (US)
needs to extend its product line in beverages.
2- To avoid this threat such as rise in the cost of
dairy products is to diversify its products that do
not include any dairy items.

Over weighting in the American market


Products innovation
New business model

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