2.1 Types of E-Commerce
2.1 Types of E-Commerce
Types of e-Commerce
e-Commerce is the process of buying and selling of various products and services by businesses through the Internet.
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Types of e-Commerce
There are many types of e-Commerce ; some of these are:
business-to-business (B2B); business-to-consumer (B2C); business-to-government (B2G); consumer-to-consumer (C2C); and mobile commerce (m-commerce).
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B2B e-Commerce
What is B2B e-commerce? B2B e-commerce is simply defined as ecommerce between companies/businesses. This is the type of e-commerce that deals with relationships between and among businesses. About 80% of e-commerce is of this type, and most experts predict that B2B e-commerce will continue to grow faster than the B2C segment.
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B2C e-Commerce
What is B2C e-commerce? Business-to-consumer e-commerce, or commerce between companies and consumers, involves
customers gathering information; purchasing physical goods (i.e., tangibles such as books or consumer products) or information goods (or goods of electronic material or digitized content, such as software, or e-books); and, for information goods, receiving products over an electronic network.
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Information Goods
Information good in economics and law is a type commodity whose main market value is derived from the information it contains. It may also include services, like information services.
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Information Goods
The typical examples of information goods include a CD containing pieces of music, a DVD containing a movie, a computer file which is a piece of program, a book containing short stories, and so on.
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B2G e-Commerce
What is B2G e-commerce? Business-to-government e-commerce or B2G is generally defined as commerce between companies and the government/public sector. It refers to the use of the Internet for public procurement, licensing procedures, and other government-related operations.
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G2B Services
While B2G e-Commerce is generally concerned with supply of goods (and services to some extent) to government in the eprocurement domain, G2B is primarily concerned with making governance services available to business in the total life cycle of the business.
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Approvals Compliance
Start-up
Approvals Permissions Registrations
Explore Opportunities
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G2B
Start UP
How to Start a business in the country or State? Processes, procedures and applicable payments? Licenses and permissions needed for business establishment? Application forms and where to submit the forms? Timelines for registration and obtaining certifications
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G2B
Operate Applicable taxes for various categories of business? How much tax to be paid at what duration? Regulatory and compliance requirements to be followed during business operations? Various documents and information to be filed with the government? Government exemption policies? Penalties and legal implications for delays?
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G2B
Expansion Information on additional permits/licenses needed for business operations expansion? Tax implications and liabilities? Government exemption policies?
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Information services
Transaction services Information Services How to register company? Transaction Services Receipt of application forms and payments
Forms and documents needed Processing of application and for registration registration
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C2B e-Commerce
Consumer-to-business (C2B) transactions involve reverse auctions, which empower the consumer to drive transactions. A concrete example of this when competing airlines gives a traveller best travel and ticket offers in response to the travellers post that he/she wants to fly from place A to place B (say, Delhi to Mumbai).
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m-Commerce
What is m-commerce? M-commerce (mobile commerce) is the buying and selling of goods and services through wireless technology-i.e., handheld devices such as cellular telephones and personal digital assistants (PDAs). Japan is seen as a global leader in mcommerce.
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m-Commerce (contd.)
As content delivery over wireless devices becomes faster, more secure, and scalable, some believe that m-commerce will surpass wireline e-commerce as the method of choice for digital commerce transactions. This may well be true for the Asia-Pacific where there are more mobile phone users than there are Internet users.
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m-Commerce (contd.)
Industries affected by m-commerce include: Financial services, including mobile banking (when customers use their handheld devices to access their accounts and pay their bills), as well as brokerage services (in which stock quotes can be displayed and trading conducted from the same handheld device);
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m-Commerce (contd.)
Telecommunications, in which service changes, bill payment and account reviews can all be conducted from the same handheld device; Service/retail, as consumers are given the ability to place and pay for orders on-the-fly; and Information services, which include the delivery of entertainment, financial news, sports figures and traffic updates to a single mobile device.
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Thanks
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