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Integrated Marketing Communications

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Integrated Marketing Communications

Chapter 1
Copyright 2010 Pearson Education, Inc. publishing as Prentice Hall

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Chapter Objectives
1. 2. 3. 4. What role does communication play in marketing programs? What is the nature of the communication process? How should the communications model be applied to marketing issues. What are the characteristics of a fully integrated advertising and marketing communications approach? How does the concept of integrated marketing communications pertain to international operations?
Copyright 2010 Pearson Education, Inc. publishing as Prentice Hall

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Ron Jons Surf Shop


High level of competition Changing surf-board technology Brand image and logo development Advertising Sponsorship opportunities Innovative marketing programs

Copyright 2010 Pearson Education, Inc. publishing as Prentice Hall

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Chapter Overview
Highly competitive global marketplace. Wide variety of media available for communications. Clear communications needed. Emerging trends. Accountability. Change in roles of account executives, creatives and brand managers. Development of alternative media.

Copyright 2010 Pearson Education, Inc. publishing as Prentice Hall

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Integrated Marketing Communications is the coordination and integration of all marketing communication tools, avenues and sources within a company into a seamless program which maximizes the impact on consumers and other end-users at a minimal cost. The IMC includes all business-to-business, channel, customer, external communications and internal communications

Copyright 2010 Pearson Education, Inc. publishing as Prentice Hall

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Communication Mix
Traditional Promotion
Price, Product, Distribution, Promotion
Advertising Sales promotions Personal selling

Additional components
Database marketing Direct marketing Sponsorship marketing Internet marketing Guerilla marketing Alternative marketing

Copyright 2010 Pearson Education, Inc. publishing as Prentice Hall

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The Marketing Plan


Situation analysis Marketing objectives Marketing budget Marketing strategy Marketing tactics Evaluations
Copyright 2010 Pearson Education, Inc. publishing as Prentice Hall

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IMC Components
The IMC Foundation Advertising tools IMC Media tools Promotional tools Integration tools
Copyright 2010 Pearson Education, Inc. publishing as Prentice Hall

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Four Stages in Cultivating an IMC System


[American Productivity & Quality Center]

Stage 1: Identify, coordinate and manage all forms of marketing communications. Stage 2: Communications are examined from perspective of customers. Stage 3: Apply information technologies to the IMC program. Stage 4: Customer data information and insights used in corporate strategic planning.

Copyright 2010 Pearson Education, Inc. publishing as Prentice Hall

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Trends Impacting IMC


Information technology Changes in channel power Increase in competition Brand parity Integration of information Decline in the effectiveness of television advertising
Copyright 2010 Pearson Education, Inc. publishing as Prentice Hall

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Global IMC
Goal to coordinate marketing efforts Greater challenge due to national and cultural differences Standardization vs Adaptation

Think globally, but act locally.

Copyright 2010 Pearson Education, Inc. publishing as Prentice Hall

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