Roaring Dragon Hotel Case Analysis
Roaring Dragon Hotel Case Analysis
Roaring Dragon Hotel Case Analysis
Key Stakeholders
1.Tian Wen (former Chinese general manager of RDH)
2.Paul Fortune (GM appointed by HI; From England, UK)
3.Erhi T and 11 other co-owners (Board Members)
4. Employees: 675 employees who faced the risk of layoff
5. Provincial Government
Source: https://www.hofstede-insights.com/product/compare-countries/
AFTERMATH OF HI’S INTERVENTION
Parameter Before HI After HI
Environment a)Camaraderie between a) insecurity, glum atmosphere
employees b) balanced distribution
b)unbalanced dept. c) unproductive work behaviours
workloads sustained though hidden from
c)unproductive work HI
behaviours
Revenues Declining Further losses on account of no
(Booking & bookings, lesser occupancy rate
Occupancy Rates) and high compensation at
international rates
Modernisation - Stalled due to lack of funds and
high operating costs