Financial & Management Department Assignment No. 1
Financial & Management Department Assignment No. 1
Financial & Management Department Assignment No. 1
Assignment No. 1
A case study on conflict management.(Case1)
Turnover. (Case 2)
Gourmet Foods works on employee attitudes.(Case 3)
Case 2 Turnover
ANSWER FOR QUESTION 1
This improved turnover rate will benefit the company in the future if
there is a labor shortage because they will have many part-time
employees to step-up to possible full time hours, instead of having
less full-time employees.
It’s not unethical because ethics start at the individual level. It’s
not unethical for supervisors to demonstrate interest because they
need to know the type of people they have working for them, and if
these employees will “do the right thing” in certain situations.
Gourmet is a huge grocery and drug company and deals with customer
acquisition and retention. Its business contains a huge opportunity
for customer service. By establishing an energetic and committed
workforce or “associates”, it can gradually move towards increased
profitability. This is exactly what the Nelson’s 3-day course was
designed and intended for.