Netgear FVL328 & GreenBow IPsec VPN Configuration
Netgear FVL328 & GreenBow IPsec VPN Configuration
Netgear FVL328 & GreenBow IPsec VPN Configuration
Configuration Guide
NetGear FVL328
WebSite: http://www.thegreenbow.com
Contact: support@thegreenbow.com
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Table of contents
1 Introduction .................................................................................................................................................... 0
1.1 Goal of this document ............................................................................................................................... 0
1.2 VPN Network topology .............................................................................................................................. 0
1.3 NetGear FVL328 Restrictions ................................................................................................................... 0
2 NetGear FVL328 VPN Configuration ............................................................................................................. 0
2.1 NetGear FVL328 Phase1 configuration .................................................................................................... 0
2.2 NetGear FVL328 Phase 2 configuration ................................................................................................... 0
3 TheGreenBow IPSec VPN Client configuration ............................................................................................. 0
3.1 VPN Client Phase 1 (IKE) Configuration ................................................................................................... 0
3.2 VPN Client Phase 2 (IPSec) Configuration ............................................................................................... 0
3.3 Open the IPSec VPN tunnels.................................................................................................................... 0
4 VPN IPSec Troubleshooting .......................................................................................................................... 0
4.1 « PAYLOAD MALFORMED » error.......................................................................................................... 0
4.2 « INVALID COOKIE » error....................................................................................................................... 0
4.3 « no keystate » error ................................................................................................................................. 0
4.4 « received remote ID other than expected » error..................................................................................... 0
4.5 « NO PROPOSAL CHOSEN » error ......................................................................................................... 0
4.6 « INVALID ID INFORMATION » error ....................................................................................................... 0
4.7 I clicked on “Open tunnel”, but nothing happens....................................................................................... 0
4.8 The VPN tunnel is up but I can’t ping ! ...................................................................................................... 0
5 Contacts......................................................................................................................................................... 0
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1 Introduction
1.1 Goal of this document
This configuration guide describes how to configure TheGreenBow IPSec VPN Client with a NetGear FVL328
router.
NetGear
Internet FVL328
192.168.0.78
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In the new page, you will have to set different setting for Phase 1.
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In this example, "local ID" chosen is the FQDN of the router because it has a dynamic IP Address.
The remote ID is an email (support@thegreenbow.com)
Parameters "Local" and "Remote" are Phase 1 IDs. Three kinds of Identity Type can be used :
WAN IP Address
Fully Qualified Domain Name
Fully Qualified User Name
DER ANS.1 DN
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In "Traffic Selector", you set Phase 2 IDs. This information will be reported in the IPSec client.
Depending on version, TheGreenBow IPSec VPN Client may not support AH configuration.
Check "Enable Encryption" and "Enable Authentication" for ESP configuration.
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If you have an « PAYLOAD MALFORMED » error you might have a wrong Phase 1 [SA], check if the encryption
algorithms are the same on each side of the VPN tunnel.
If you have an « INVALID COOKIE » error, it means that one of the endpoint is using a SA that is no more in use.
Reset the VPN connection on each side.
If you have an « no keystate » error, check if the preshared key is correct or if the local ID is correct (see
« Advanced » button). You should have more information in the remote endpoint logs.
The « Remote ID » value (see « Advanced » Button) does not match what the remote endpoint is expected.
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If you have an « NO PROPOSAL CHOSEN » error, check that the « Phase 2 » encryption algorithms are the
same on each side of the VPN Tunnel.
Check « Phase 1 » algorithms if you have this:
If you have an « INVALID ID INFORMATION » error, check if « Phase 2 » ID (local address and network
address) is correct and match what is expected by the remote endpoint.
Check also ID type (“Subnet address” and “Single address”). If network mask is not check, you are using a
IPV4_ADDR type (and not a IPV4_SUBNET type).
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5 Contacts
News and updates on TheGreenBow web site : http://www.thegreenbow.com
Technical support by email at support@thegreenbow.com
Sales contacts at +33 1 43 12 39 37 ou by email at info@thegreenbow.com
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