Precision-M3800-Workstation - Owner's Manual - En-Us PDF
Precision-M3800-Workstation - Owner's Manual - En-Us PDF
Precision-M3800-Workstation - Owner's Manual - En-Us PDF
Owner's Manual
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and
intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other
jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
2015 - 05
Rev. A02
Contents
1 Working on Your Computer................................................................................5
Before Working Inside Your Computer................................................................................................ 5
Turning off Your Computer.................................................................................................................. 6
Using power buttonUsing charms.................................................................................................. 6
After Working Inside Your Computer................................................................................................... 6
3
Installing the System Board................................................................................................................ 26
Removing the Keyboard......................................................................................................................27
Installing the Keyboard....................................................................................................................... 29
Removing the Display Assembly ........................................................................................................29
Installing the Display Assembly........................................................................................................... 31
Removing the Palmrest Assembly...................................................................................................... 32
Installing the Palmrest Assembly........................................................................................................ 33
3 System Setup....................................................................................................... 35
Boot Sequence.................................................................................................................................... 35
Navigation Keys................................................................................................................................... 35
System Setup Options.........................................................................................................................36
Updating the BIOS ............................................................................................................................. 40
System and Setup Password.............................................................................................................. 40
Assigning a System Password and Setup Password.....................................................................41
Deleting or Changing an Existing System and/or Setup Password............................................. 41
4 Diagnostics.......................................................................................................... 42
Enhanced Pre-Boot System Assessment (ePSA) Diagnostics........................................................... 42
Device Status Light..............................................................................................................................43
5 Technical Specifications................................................................................... 44
6 Contacting Dell...................................................................................................50
4
1
Working on Your Computer
You have read the safety information that shipped with your computer.
A component can be replaced or--if purchased separately--installed by performing the removal
procedure in reverse order.
WARNING: Before working inside your computer, read the safety information that shipped with
your computer. For additional safety best practices information, see the Regulatory Compliance
Homepage at www.dell.com/regulatory_compliance
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or
by periodically touching an unpainted metal surface, such as a connector on the back of the
computer.
CAUTION: Handle components and cards with care. Do not touch the components or contacts
on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a
processor by its edges, not by its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable
itself. Some cables have connectors with locking tabs; if you are disconnecting this type of cable,
press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep
them evenly aligned to avoid bending any connector pins. Also, before you connect a cable,
ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear differently than shown in
this document.
To avoid damaging your computer, perform the following steps before you begin working inside the
computer.
1. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.
2. Turn off your computer (see Turning Off Your Computer).
3. If the computer is connected to a docking device (docked) such as the optional Media Base or
Battery Slice, undock it.
5
CAUTION: To disconnect a network cable, first unplug the cable from your computer and
then unplug the cable from the network device.
4. Disconnect all network cables from the computer.
5. Disconnect your computer and all attached devices from their electrical outlets.
6. Close the display and turn the computer upside-down on a flat work surface.
NOTE: To avoid damaging the system board, you must remove the main battery before you
service the computer.
7. Remove the main battery.
8. Turn the computer top-side up.
9. Open the display.
10. Press the power button to ground the system board.
CAUTION: To guard against electrical shock, always unplug your computer from the
electrical outlet before opening the display.
CAUTION: Before touching anything inside your computer, ground yourself by touching an
unpainted metal surface, such as the metal at the back of the computer. While you work,
periodically touch an unpainted metal surface to dissipate static electricity, which could
harm internal components.
11. Remove any installed ExpressCards or Smart Cards from the appropriate slots.
Using charms
1. Swipe from the right edge of the display to access the Charms menu.
2. Touch Settings > Power > Shut down to turn off the computer.
6
CAUTION: To avoid damage to the computer, use only the battery designed for this particular
Dell computer. Do not use batteries designed for other Dell computers.
1. Connect any external devices, such as a port replicator, battery slice, or media base, and replace any
cards, such as an ExpressCard.
2. Connect any telephone or network cables to your computer.
CAUTION: To connect a network cable, first plug the cable into the network device and then
plug it into the computer.
3. Replace the battery.
4. Connect your computer and all attached devices to their electrical outlets.
5. Turn on your computer.
7
2
Removing and Installing Components
This section provides detailed information on how to remove or install the components from your
computer.
Recommended Tools
The procedures in this document may require the following tools:
System Overview
8
11. memory modules 12. heatsink
1. keyboard 2. touchpad
3. palmrest 4. display
9
4. Remove the screws that secure the base cover to the computer. Release and remove the base cover
from the computer.
NOTE: To remove the screws from the base cover, use a T5 Torx screwdriver.
10
Removing the System Badge Flap
1. Follow the procedures in Before Working Inside Your Computer.
2. Remove the base cover.
3. Turn over the base cover and peel the Mylar tape that secures the system badge flap to the base
cover.
4. Flip the base cover and release the tab on the system badge flap from the slot on the base cover. Lift
the system badge flap off the base cover.
11
Installing the System Badge Flap
1. Slide the tab on the system badge flap into the slot on the base cover and snap the system badge
flap into place.
2. Turn the base cover over and affix the Mylar tape that secures the system badge flap to the base
cover.
3. Follow the procedures in After Working Inside Your Computer.
12
Removing the Memory Module(s)
1. Follow the procedures in Before Working Inside Your Computer.
2. Remove the:
a. base cover
b. battery
3. Pry the securing clips away from the memory module until it pops-up. Remove the memory module
from its connector on the system board.
13
4. Slide out the touchpad and lift it away from the computer.
14
Removing the Hard Drive
1. Follow the procedures in Before Working Inside Your Computer.
2. Remove the:
a. base cover
b. battery
3. Perform the following steps to remove the hard drive from the computer:
a. Disconnect the hard-drive cable from the system board [1].
b. Remove the screws that secure the hard drive to the computer.
c. Lift the hard drive off the computer [2].
15
Installing the Hard Drive
1. Align the screw holes on the hard drive-bracket with the screw holes on the hard drive.
2. Tighten the screws that secure the hard-drive bracket to the hard drive.
3. Connect the hard-drive cable to the hard drive.
4. Place the hard drive on its slot on the computer.
5. Tighten the screws to secure the hard drive to the computer.
6. Connect the hard-drive cable to the system board.
7. Install the:
a. battery
b. base cover
8. Follow the procedures in After Working Inside Your Computer.
16
Installing the Speakers
1. Align the speakers in the slot on the computer.
2. Route the speaker cable through the routing tabs on the computer.
3. Tighten the screw to secure the speakers to the computer.
4. Connect the speaker cable to the system board.
5. Install the:
a. battery
b. base cover
6. Follow the procedures in After Working Inside Your Computer.
17
Installing the WLAN Card
1. Align the notch on the WLAN card with the tab on the WLAN-card connector on the I/O board.
2. Align the bracket which secures the WLAN card to the palmrest assembly.
3. Connect the antenna cables to the WLAN card.
CAUTION: To avoid damage to the WLAN card, do not place any cables under it.
NOTE: The color of the antenna cables is visible near the tip of the cables. The antenna-cable
color scheme for the WLAN card supported by your computer is as follows:
Table 1. Antenna-Cable Color Scheme for the WLAN Card
18
Installing the Coin-Cell Battery
1. Replace the coin-cell battery in its slot in the computer.
2. Connect the coin-cell battery cable to the I/O board.
3. Install the:
a. WLAN card
b. battery
c. base cover
4. Follow the procedures in After Working Inside Your Computer.
19
4. Remove the screw that secures the mSATA card to the computer. Remove the mSATA card from the
system board.
20
6. Follow the procedures in After Working Inside Your Computer.
21
3. Install the:
a. battery
b. base cover
4. Follow the procedures in After Working Inside Your Computer.
22
Removing the Power Connector
1. Follow the procedures in Before Working Inside Your Computer.
2. Remove the:
a. base cover
b. battery
3. Disconnect the following cables from the system board:
a. power connector
b. touch panel
4. Perform the following steps to remove the power connector.
a. Release the power connector cable from under the display hinge [1].
b. Remove the screw that secures the power connector to the palmrest assembly.
c. Lift the power connector off the palmrest assembly [2].
23
Removing the Input/Output (I/O) Board
1. Follow the procedures in Before Working Inside Your Computer.
2. Remove the:
a. base cover
b. battery
c. WLAN card
d. coin-cell battery
3. Perform the following steps to remove the I/O board:
a. Disconnect the I/O board cable from the system board and the I/O board.
b. Disconnect the camera, fan, and coin-cell battery cables from the I/O board.
c. Remove the screws that secure the I/O board to the computer.
d. Lift the I/O board from the computer.
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a. base cover
b. battery
c. fans
d. heatsink
e. mSATA card
f. memory module(s)
NOTE: Your computers Service Tag is located under the system badge flap. You must enter the
Service Tag in the BIOS after you replace the system board.
NOTE: Before disconnecting the cables from the system board, note the location of the
connectors so that you can re-connect them correctly after you replace the system board.
3. Disconnect the following cables from the system board:
a. power connector
b. touch panel
c. hard drive
d. display
4. Lift the connector latches [1] to disconnect [2] the following cables from the system board:
a. keyboard backlight
b. touchpad
c. keyboard (after peeling off the tape and lifting the connector latch)
d. speaker
25
5. Perform the following steps to remove the system board from the computer:
a. Loosen the captive screws that secure the system board to the computer.
b. Remove the screws that secure the system board to the computer.
c. Lift the system board off the computer.
26
5. Route the following cables on the system board and press down on the connector latches to secure
the cables:
a. speaker
b. keyboard (affix the tape)
c. touchpad
d. keyboard backlight
6. Connect the following cables to the system board:
a. display
b. hard drive
c. touch panel
d. power connector
CAUTION: Make sure that no cables are placed under the system board.
7. Install the:
a. memory module(s)
b. mSATA card
c. heatsink
d. fans
e. battery
f. base cover
8. Follow the procedures in After Working Inside Your Computer.
27
4. Remove the screws that secure the keyboard to the computer.
28
Installing the Keyboard
1. Tighten the screws to secure the keyboard to the computer.
2. Affix the Mylar sheath to the screws on the keyboard.
3. Affix the Mylar tape to the keyboard.
4. Install the:
a. hard drive
b. system board
c. memory module(s)
d. mSATA card
e. heatsink
f. fans
g. battery
h. base cover
5. Follow the procedures in After Working Inside Your Computer.
29
4. Remove the screws that secure the display hinges to the palmrest assembly.
5. Lift and remove the palmrest assembly from the display assembly.
CAUTION: Lift the palmrest assembly slowly to avoid damaging the display assembly.
30
6. Slide the palmrest assembly to release the display assembly.
31
a. battery
b. base cover
6. Follow the procedures in After Working Inside Your Computer.
32
5. Remove the palmrest assembly away from the display assembly.
33
e. power connector
f. heatsink
g. fans
h. mSATA card
i. coin-cell battery
j. WLAN card
k. speakers
l. hard drive
m. battery
n. base cover
5. Follow the procedures in After Working Inside Your Computer.
34
3
System Setup
System Setup enables you to manage your computer hardware and specify BIOSlevel options. From the
System Setup, you can:
Boot Sequence
Boot Sequence allows you to bypass the System Setupdefined boot device order and boot directly to a
specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the
Dell logo appears, you can:
The one-time boot menu displays the devices that you can boot from including the diagnostic option.
The boot-menu options are:
Optical Drive
Diagnostics
NOTE: Choosing Diagnostics, will display the ePSA diagnostics screen.
The boot sequence screen also displays the option to access the System Setup screen.
Navigation Keys
The following table displays the system setup navigation keys.
NOTE: For most of the system setup options, changes that you make are recorded but do not take
effect until you re-start the system.
35
Table 2. Navigation Keys
Keys Navigation
Up arrow Moves to the previous field.
Down arrow Moves to the next field.
<Enter> Allows you to select a value in the selected field (if applicable) or follow the link in
the field.
Spacebar Expands or collapses a dropdown list, if applicable.
<Tab> Moves to the next focus area.
NOTE: For the standard graphics browser only.
<Esc> Moves to the previous page till you view the main screen. Pressing <Esc> in the main
screen displays a message that prompts you to save any unsaved changes and
restarts the system.
<F1> Displays the System Setup help file.
Option Description
System Time/Date Allows you to set the date and time.
BIOS Version Displays the BIOS version.
Product Name Displays the product name.
Dell Precision M3800 (Default Setting)
36
Option Description
System Memory Displays the size of the system memory.
Extended Memory Displays the size of the extended
memory.
Memory Speed Displays the speed of the memory.
Keyboard Type Displays the type of keyboard.
Backlite (Default Setting)
Table 4. Advanced
Option Description
Intel (R) SpeedStep (TM) Allows you to enable or disable the Intel
(R) SpeedStep (TM) feature.
Enabled (Default Setting)
37
Option Description
USB Debug - Disabled (Default
Setting)
Table 5. Security
Option Description
Unlock Setup Status Unlocked (Default Setting)
System Password Allows you to set, change or delete the system password.
NOTE: Successful password changes take effect immediately.
HDD Password Allows you to set, change or delete the administrator password.
Password Change Allows you to enable or disable permissions to set a System password
and a Hard Drive password when the admin password is set.
Default Setting: Permitted
Computrace Allows you to activate or disable the optional Computrace software The
options are:
Deactivate (Default Setting)
Activate
TPM Security This option lets you control whether the Trusted Platform Module
(TPM) in the system is enabled and visible to the operating system.
When disabled the BIOS will not turn On the TPM During POST. The
TPM will be non-functional and invisible to the operating system. When
38
Option Description
enabled, the BIOS will turn On the TPM during POST so that it can be
used by the operating system. This option is Enable by default.
NOTE: Disabling this option does not change any settings you may
have made to the TPM, nor does it delete or change any
information or keys you may have stored there. It simply turns Off
the TPM so that it cannot be used. When you re-enable this option,
the TPM will function exactly as it did before it was disabled.
NOTE: Changes to this option take effect immediately.
Table 6. Boot
Option Description
Boot List Option Default Setting: Legacy
Load Legacy Option ROM This option enables or disables the Load
Legacy Option ROM feature.
Enabled (Default Setting) - Windows
7
Disabled - Windows 8.1
Table 7. Exit
Option Description
Save Changes and Reset Allows you to save the changes you made.
Discard Changes and Reset Allows you to discard the changes you made.
Restore Defaults Allows you to restore the default options.
Discard Changes Allows you to discard the changes you made.
Save Changes Allows you to save the changes you made.
39
Updating the BIOS
It is recommended to update your BIOS (system setup), on replacing the system board or if an update is
available. For laptops, ensure that your computer battery is fully charged and connected to a power
outlet
NOTE: If you cannot find your Service Tag, click Detect My Product. Proceed with the
instructions on screen.
4. If you are unable to locate or find the Service Tag, click the Product Category of your computer.
5. Choose the Product Type from the list.
6. Select your computer model and the Product Support page of your computer appears.
7. Click Get drivers and click View All Drivers.
The Drivers and Downloads page opens.
8. On the Drivers and Downloads screen, under the Operating System drop-down list, select BIOS.
9. Identify the latest BIOS file and click Download File.
You can also analyze which drivers need an update. To do this for your product, click Analyze
System for Updates and follow the instructions on the screen.
10. Select your preferred download method in the Please select your download method below window,
click Download File.
The File Download window appears.
11. Click Save to save the file on your computer.
12. Click Run to install the updated BIOS settings on your computer.
Follow the instructions on the screen.
System password Password that you must enter to log on to your system.
Setup password Password that you must enter to access and make changes to the BIOS settings of
your computer.
CAUTION: The password features provide a basic level of security for the data on your computer.
CAUTION: Anyone can access the data stored on your computer if it is not locked and left
unattended.
NOTE: Your computer is shipped with the system and setup password feature disabled.
40
Assigning a System Password and Setup Password
You can assign a new System Password and/or Setup Password or change an existing System Password
and/or Setup Password only when Password Status is Unlocked. If the Password Status is Locked, you
cannot change the System Password.
NOTE: If the password jumper is disabled, the existing System Password and Setup Password are
deleted and you need not provide the system password to log on to the computer.
To enter a system setup, press <F2> immediately after a power-on or re-boot.
1. In the System BIOS or System Setup screen, select System Security and press <Enter>.
The System Security screen appears.
2. In the System Security screen, verify that Password Status is Unlocked.
3. Select System Password , enter your system password, and press <Enter> or <Tab>.
Use the following guidelines to assign the system password:
A password can have up to 32 characters.
The password can contain the numbers 0 through 9.
Only lower case letters are valid, upper case letters are not allowed.
Only the following special characters are allowed: space, (), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
1. In the System BIOS or System Setup screen, select System Security and press <Enter>.
The System Security screen is displayed.
2. In the System Security screen, verify that Password Status is Unlocked.
3. Select System Password, alter or delete the existing system password and press <Enter> or <Tab>.
4. Select Setup Password, alter or delete the existing setup password and press <Enter> or <Tab>.
NOTE: If you change the System and/or Setup password, re-enter the new password when
promoted. If you delete the System and/or Setup password, confirm the deletion when
promoted.
5. Press <Esc> and a message prompts you to save the changes.
6. Press <Y> to save the changes and exit from the System Setup.
The computer reboots.
41
4
Diagnostics
If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for
technical assistance. The purpose of running diagnostics is to test your computer's hardware without
requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service
and support personnel can use the diagnostics results to help you solve the problem.
CAUTION: Use the system diagnostics to test only your computer. Using this program with other
computers may cause invalid results or error messages.
NOTE: Some tests for specific devices require user interaction. Always ensure that you are present
at the computer terminal when the diagnostic tests are performed.
42
Device Status Light
Icon Description
Turns on when you turn on the computer.
43
5
Technical Specifications
NOTE: Offerings may vary by region. For more information regarding the configuration of your
computer, click Start (Start icon) Help and Support, and then select the option to view
information about your computer.
Feature Specification
System Chipset Mobile Intel 8 Series Chipset
Table 9. Processor
Feature Specification
Processor type Intel Core i7 Quad Core
Feature Specification
Type DDR3L
Minimum Memory 8 GB
Maximum memory 16 GB
Feature Specification
Type discrete
44
Feature Specification
Video controller and memory: NVIDIA Quadro K1100M , 2 GB GDDR5(4 Pcs 128Mx32), 1.5 V
based
Feature Specification
Integrated dual-channel High-Definition audio
Feature Specification
Network adapter ethernet via USB-to-Ethernet Dongle provided in box
NOTE: No RJ45 (10/100/1000Base-T, IPv6) provided.
Feature Specification
Audio Microphone/Headphone Universal Audio jack support
Autosense Headphone/Microphone combo jack support
(1/8 inches connector)
Feature Specification
Type 1366 X 768 pixels
Dimensions:
45
Feature Specification
Active area (X/Y) 344.16 mm X 193.59 mm / 345.60 mm X 194.40 mm (13.5
inches X 7.62 inches / 13.60 inches X 7.65 inches)
Refresh rate 60 Hz
Horizontal 80/80
Vertical 80/80
Feature Specification
Number of keys United States: 80 keys
United Kingdom: 81 keys
Brazil: 81 keys
Japan: 84 keys
Layout QWERTY/AZERTY/Kanji
Feature Specification
Active Area:
X-axis 105 mm
Y-axis 80 mm
Feature Specification
Type HD Camera / Digital Array Microphone
Diagonal 74 degrees
Feature Specification
Storage:
Drives configurations:
46
Feature Specification
Hard Drives (optional) one internal 2.5 inch SATA HDD
Solid State Drives (optional) one Solid State Drive (SSD), Full Mini Card (FMC)
Size: 128 GB, 256 GB, 500 GB, 512 GB, and 1 TB
Feature Specification
Type Li-polymer 6-cell (61 Wh) / 6-cell (91 Wh)
Dimensions :
61 Wh :
91 Wh :
Voltage 11.1 V
Temperature range:
Feature Specification
Input voltage 100 VAC to 240 VAC
Input frequency 50 Hz to 60 Hz
47
Feature Specification
Rated output voltage 19.50 VDC
Dimensions:
Temperature range:
Physical Specification
Height: 18 mm to 18.37 mm max (0.70 inches to 0.72 inches)
Feature Specification
Temperature range:
Operating 10 % to 90 % (non-condensing)
Storage 10 % to 95 % (non-condensing)
Maximum vibration:
Maximum shock:
Operating 110 G, 2 ms
Non-operating 160 G, 2 ms
Altitude:
48
Feature Specification
Airborne contaminant level G1 as defined by ISA-S71.04-1985
49
6
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact information on your
purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by
country and product, and some services may not be available in your area. To contact Dell for sales,
technical support, or customer service issues:
1. Go to support.dell.com.
2. Select your support category.
3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the
page.
4. Select the appropriate service or support link based on your need.
50