Requerimientos ICM
Requerimientos ICM
Requerimientos ICM
Product
Case Manager 5.2.1.7
Case Manager 5.2.1.7
Detailed System Requirements
Contents
Operating systems
Prerequisites
Supported software
Hardware
Packaging list
Glossary
Disclaimers
This report can be generated with filters applied to operating system platforms, components, and/or
software capabilities. This section reflects how the report was filtered when it was generated.
Legend
The information about this item is included in this report.
The information about this item is not included in the report filter.
Integrated Application
Platform
Runtime Environment
Web Browsers
Related Software
Business Process
Management
Collaboration
Content Servers
Content Viewers
Decision Server
Capabilities
Development Tools
Mobile Device
Operating Systems
The Operating sysytems section specifies the operating systems that Case Component support
Manager 5.2.1.7 supports, organized by operating system familiy.
Full
Operating system families
Partial
AIX Linux Windows
None
AIX
Summary
Operating system OperatingHardware Bitness Product Components Notes?
system minimum
minimum
Component
Server
Case Manager Server
Product Support for the Operating System Technology Levels, Current and Future
Deployment Component Bitness Base TL1 TL2 TL3 TL4 TL5 TL6 TL7 TL8 TL9
unit
Component
Server
Case Manager Server
Product Support for the Operating System Technology Levels, Current and Future
Linux
Summary
Required operating system packages and libraries
Red Hat Enterprise Linux and SUSE Linux offer an optional install scenario that does not include the X.org
package. The X.org package contains libraries that are required to run the GUI installer. The same libraries are
also required to run the FileNet Content Manager GUI installers. Refer to the following tech note for details on
the libraries that need to be installed: http://www-01.ibm.com/support/docview.wss?uid=swg27048088.
In addition to the libraries listed in the tech note, also install both the x86_64 and i686 versions of the following
packages:
webkitgtk3-2.4.9-5.el7.x86_64
PackageKit-gtk3-module-1.0.7-5.el7.x86_64
libcanberra-0.30-5.el7.x86_64
Component
Server
Case Manager Server
Product Support for the Operating System Technology Levels, Current and Future
Deployment Component Bitness Base 6.1 6.2 6.3 6.4 6.5 6.6 6.7 6.8 6.9
unit
Component
Server
Case Manager Server
Product Support for the Operating System Technology Levels, Current and Future
Component
Server
Case Manager Server
Product Support for the Operating System Technology Levels, Current and Future
Deployment Component Bitness Base 6.1 6.2 6.3 6.4 6.5 6.6 6.7 6.8 6.9
unit
Component
Server
Case Manager Server
Product Support for the Operating System Technology Levels, Current and Future
Component
Server
Case Manager Server
Product Support for the Operating System Technology Levels, Current and Future
Component
Server
Case Manager Server
Product Support for the Operating System Technology Levels, Current and Future
Linux Notes
1. Red Hat Enterprise Linux offers an optional install scenario that does not include the X.org package. The
X.org package contains libraries (in addition to other RHEL dependencies) that are required to run the FileNet
P8 GUI installers. To work around this dependency, use either of the following approaches:
Install the component using the command line installer, or
Download and install the following minimum versions of these packages before starting any FileNet
P8 installations. The files are available on the original system media.
DVD-ROM_mount_point/Server/compat-libstdc++-33-3.2.3-61.i386.rpm
DVD-ROM_mount_point/Server/compat-libstdc++-33-3.2.3-61.x86_64.rpm
Install both the x86_64 and i686 versions of the following packages:
DVD-ROM_mount_point/Server/webkitgtk-01.2.3.1.el6.i686
DVD-ROM_mount_point/Server/PackageKit-gtk-module-version.el6
DVD-ROM_mount_point/Server/libcanberra-0.22-1.el6
Windows
Summary
Operating system OperatingHardware Bitness Product Components Notes?
system minimum
minimum
Component
Server
Case Manager Server
Product Support for the Operating System Technology Levels, Current and Future
Component
Server
Case Manager Server
Product Support for the Operating System Technology Levels, Current and Future
Component
Server
Case Manager Server
Product Support for the Operating System Technology Levels, Current and Future
Component
Server
Case Manager Server
Product Support for the Operating System Technology Levels, Current and Future
Component
Server
Case Manager Server
Product Support for the Operating System Technology Levels, Current and Future
Component
Server
Case Manager Server
Product Support for the Operating System Technology Levels, Current and Future
Component
Server
Case Manager Server
Product Support for the Operating System Technology Levels, Current and Future
Component
Server
Case Manager Server
Product Support for the Operating System Technology Levels, Current and Future
Component
Server
Case Manager Server
Product Support for the Operating System Technology Levels, Current and Future
Prerequisites
The Prerequisites section specifies the capabilities that Case Manager Component Support
5.2.1.7 requires, and the prerequisite products that can be used to fulfill those
capabilities. Full
Partial
Capabilities
Application Servers Business Process Management Content Servers None
Integrated Application Platform Runtime Environment Web Browsers
Application Servers
Summary
The application server can run on any operating system supported by both the application server vendor and
IBM Case Manager. The same minimum requirements and limitations that apply to IBM Content Navigator
application servers also apply to IBM Case Manager application servers. Case Manager and Content Platform
Engine must be installed on the same brand of application server. In addition The application server level
and the JDK used by the Case Manager and Content Platform Engine application servers must match. The
Content Platform Engine application servers and Case Manager application servers must all be running on a
Windows operating system, or they must all be running on a Unix operating system. To determine the operating
system support for an application server, refer to one of the following links: WebLogic http://www.oracle.com/
technetwork/middleware/ias/downloads/fusion-certification-100350.html WebSphere http://www-01.ibm.com/
support/docview.wss?uid=swg27006921WebLogic/JDK SupportWebLogic 12cR1 (12.1.1) is supported with JDK
1.6 only. WebLogic 12cR2 (12.1.2) is supported on JDK 1.7 only. WebLogic 12cR3 (12.1.3) is supported on JDK
1.8 only
future fix
packs
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Deployment unit Component 10.3 (10.3.1) (10.3.2) (10.3.3) (10.3.4) (10.3.5) (10.3.6) Future Future
Versions,
Fix
ReleasesPacks
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Deployment
Component
7.0 7.0.0.1
7.0.0.3
7.0.0.5
7.0.0.7
7.0.0.9
7.0.0.11
7.0.0.13
7.0.0.15
7.0.0.17
7.0.0.19
7.0.0.21
7.0.0.23
7.0.0.25
7.0.0.27
7.0.0.29
7.0.0.31
7.0.0.33
7.0.0.35
7.0.0.37
7.0.0.39
7.0.0.41
7.0.0.43
unit
Server Case
Manager (3) (3) (3) (3) (3) (3) (3) (3) (3) (3) (3)
Server
IBM
Case (3) (3) (3) (3) (3) (3) (3) (3) (3) (3) (3)
Manager
Platform
Installation
Tool
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Server Case
Manager
Server
IBM Case
Manager
Platform
Installation
Tool
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Server Case
Manager (5) (5) (5) (5) (5) (5) (5) (5) (5) (5) (5) (5) (5)
Server
IBM Case
Manager (5) (5) (5) (5) (5) (5) (5) (5) (5) (5) (5) (5) (5)
Platform
Installation
Tool
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Deployment
Component
7.0 7.0.0.1
7.0.0.3
7.0.0.5
7.0.0.7
7.0.0.9
7.0.0.11
7.0.0.13
7.0.0.15
7.0.0.17
7.0.0.19
7.0.0.21
7.0.0.23
7.0.0.25
7.0.0.27
7.0.0.29
7.0.0.31
7.0.0.33
7.0.0.35
7.0.0.37
7.0.0.39
7.0.0.41
7.0.0.43
unit
Server Case
Manager (3) (3) (3) (3) (3) (3) (3) (3) (3) (3) (3)
Server
IBM
Case (3) (3) (3) (3) (3) (3) (3) (3) (3) (3) (3)
Manager
Platform
Installation
Tool
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Server Case
Manager
Server
IBM Case
Manager
Platform
Installation
Tool
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Server Case
Manager (5) (5) (5) (5) (5) (5) (5) (5) (5) (5) (5) (5) (5)
Server
IBM Case
Manager (5) (5) (5) (5) (5) (5) (5) (5) (5) (5) (5) (5) (5)
Platform
Installation
Tool
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Deployment
Component
7.0 7.0.0.1
7.0.0.3
7.0.0.5
7.0.0.7
7.0.0.9
7.0.0.11
7.0.0.13
7.0.0.15
7.0.0.17
7.0.0.19
7.0.0.21
7.0.0.23
7.0.0.25
7.0.0.27
7.0.0.29
7.0.0.31
7.0.0.33
7.0.0.35
7.0.0.37
7.0.0.39
7.0.0.41
7.0.0.43
unit
Server Case
Manager (3) (3) (3) (3) (3) (3) (3) (3) (3) (3) (3)
Server
IBM
Case (3) (3) (3) (3) (3) (3) (3) (3) (3) (3) (3)
Manager
Platform
Installation
Tool
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Server Case
Manager
Server
IBM Case
Manager
Platform
Installation
Tool
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Server Case
Manager (5) (5) (5) (5) (5) (5) (5) (5) (5) (5) (5) (5) (5)
Server
IBM Case
Manager (5) (5) (5) (5) (5) (5) (5) (5) (5) (5) (5) (5) (5)
Platform
Installation
Tool
2. This application server cannot be used with the Case Manager Box integration.
3. This application server cannot be used with the Case Manager Box integration.
5. When using WebSphere 8.5.5 on a Windows 2012 operating system, the minimum WebSphere version is
WebSphere 8.5.5.2 with IFPI20036.
Summary
The Case History store can use the same types of database as the Case Analyzer store. For details
of the supported database types and levels, refer to the Case Foundation SPCR report.Case
Foundation 5.2 Reporthttp://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/
softwareReqsForProduct?deliverableId=E77BECF02BF111E6806270B0E0408E84&osPlatforms=AIX|
Linux|Windows&duComponentIds=S006&mandatoryCapIds=9Case Foundation 5.2.1 Reporthttp://
www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?
deliverableId=96043440926C11E6A121FF7B62CD6B8A&osPlatforms=AIX|Linux|
Windows&duComponentIds=S004&mandatoryCapIds=9
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Deployment unit Component 5.2.1 5.2.1.1 5.2.1.2 5.2.1.3 5.2.1.4 5.2.1.5 5.2.1.6 5.2.1.7
Content Servers
Summary
IBM Case Manager V5.2.1 requires a minimum Content Platform Engine level of 5.2.0.3-P8CPE-IF003.IBM
Case Manager supports the same databases that IBM Content Navigator, IBM Content Foundation, and IBM
FileNet Content Manager support, with the following exceptions: DB2 V9.5 (any edition) IBM DB2 for z/OS
(any edition) Oracle V11g R1 Oracle RAC V11g R1IBM Case Manager supports the same LDAP servers that
IBM FileNet Content Manager and IBM Content Foundation support.
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Deployment unit Component 5.2.1 5.2.1.2 5.2.1.3 5.2.1.4 5.2.1.5 5.2.1.6 5.2.1.7
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Deployment unit Component 5.2.1 5.2.1.2 5.2.1.3 5.2.1.4 5.2.1.5 5.2.1.6 5.2.1.7
Summary
IBM Case Manager supports the same Single Sign On offerings as IBM Content Navigator. Refer to the IBM
Content Navigator hardware and software requirements for more details. For details on Security Assertion
Markup Language (SAML) Single Sign On support, refer to the following tech note: http://www.ibm.com/support/
docview.wss?uid=swg21986082
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Deployment unit Component 2.0.3 2.0.3.1 2.0.3.2 2.0.3.3 2.0.3.4 2.0.3.5 2.0.3.6 2.0.3.7 2.0.3.8
IBM Case
Manager Platform (1) (1) (1) (1)
Installation Tool
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
The Case Manager feature functionality availability varies depending on the level of Content Navigator fix
pack deployed in the Case Manager environment.
IBM Content Navigator 2.0.3.8 is required for
Microsoft Windows 10 Edge browser support
Copying a Box document to the current case (Box Copy)
IBM Content Navigator 2.0.3.8 LA011 or LA012 is needed to resolve some Case Manager issues. Refer to
the IBM Case Manager 5.2.1.7 fix pack readme for more information.
Runtime Environment
Summary
Refer to the JRE requirements for Content Navigator and Workplace XT for additional information.Sun Java
JRE 7 is no longer supported by Oracle.JRE versions are continually updated for security reasons, therefore
only a base version number is reported in the table below. In addition, JREs now have built in expiration dates
such that the current version will expire with the next JRE update. IBM Case Manager supports the current
unexpired versions of the JRE. IBM cannot support any expired JRE versions.
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Web Browsers
Summary
Operating system supportThe IBM Case Manager application is supported on Windows clients only. The
following Windows desktop versions are supported: Windows 7, Windows 8, Windows 8.1, and Windows
10.General Requirements The IBM Case Manager browser screen minimum recommended resolution is 1280
x1024. The minimum memory requirement for client systems running a browser to access IBM Case Manager
is 3GB. Bitness Browser and JRE bitness must match (a 32-bit browser requires a 32-bit JRE). Internet
Explorer 32- and 64-bit versions are supported. Firefox 32-bit version is supported. Chrome 32-bit version
is supported. Chrome Additional NotesThe ability to launch and display Java applets (also known as plug-ins)
in a Chrome browser depends on the presence of the Netscape Plugin Application Programming Interface
(NPAPI). As of Chrome 42, NPAPI is disabled by default. Refer to the following tech note on how this change
affects the use of the Chrome browser with IBM Case Manager:http://www-01.ibm.com/support/docview.wss?
uid=swg21883710
10 and 10 5.2.1 No No
future fix
packs
52 and 52 5.2.1.7 No No
future fix
packs
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Prerequisite Maintenance Levels, Current and Future
4. Minimum required version of Internet Explorer 11 is 11.0.10 (with IE-11 update KB2962872).
Supported software
The Supported software section specifies the additional software that Case Component Support
Manager 5.2.1.7 supports.
Full
Capabilities
Partial
Business Process Management Collaboration
Content Search and Analysis Content Servers Content Viewers None
Decision Server Development Tools Mobile Device
Reporting and Analysis
Summary
Supported software Version Supported Product Components Operating Notes?
software minimum system
minimum restrictions?
Components
Server
Case Manager Server
Product Support for the Supported Software Maintenance Levels, Current and Future
Collaboration
Summary
Supported software Version Supported Product Components Operating Notes?
software minimum system
minimum restrictions?
Components
Server
Case Manager Server
Product Support for the Supported Software Maintenance Levels, Current and Future
Summary
Supported software Version Supported Product Components Operating Notes?
software minimum system
minimum restrictions?
Components
Server
Case Manager Server
Product Support for the Supported Software Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Supported Software Maintenance Levels, Current and Future
Content Servers
Summary
Supported software Version Supported Product Components Operating Notes?
software minimum system
minimum restrictions?
Components
Server
Case Manager Server
Product Support for the Supported Software Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Supported Software Maintenance Levels, Current and Future
Deployment unit Component 8.5 8.5.0.1 8.5.0.2 8.5.0.3 8.5.0.4 8.5.0.5 8.5.0.6
Components
Server
Case Manager Server
Product Support for the Supported Software Maintenance Levels, Current and Future
Deployment unit Component 8.5 8.5.0.1 8.5.0.2 8.5.0.3 8.5.0.4 8.5.0.5 8.5.0.6
Content Viewers
Summary
IBM Content Navigator 2.0.3 includes the Daeja ViewONE Pro and Virtual viewers that can be used to view case
content.
Components
Server
Case Manager Server
Product Support for the Supported Software Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Supported Software Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Supported Software Maintenance Levels, Current and Future
Decision Server
Summary
IBM Case Manager ships with an embedded rule building capability. If the out-of-the-box capability does not
meet your needs, you can expand the rule definition capability using IBM Operational Decision Manager.IBM
Case Manager provides the ability to export rules defined in IBM Case Manager Builder. The rules are exported
as IBM Operational Decision Manager project files and can be used in the products listed in this section. Note
that to invoke rules using a Web Service, you can use any rules product that provides a Web Services interface.
Components
Server
Case Manager Server
Product Support for the Supported Software Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Supported Software Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Supported Software Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Supported Software Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Supported Software Maintenance Levels, Current and Future
Development Tools
Summary
Supported software Version Supported Product Components Operating Notes?
software minimum system
minimum restrictions?
Components
Server
Case Manager Server
Product Support for the Supported Software Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Supported Software Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Supported Software Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Supported Software Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Supported Software Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Supported Software Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Supported Software Maintenance Levels, Current and Future
3. Minimum supported level of eForms with IBM Case Manager 5.2.1 is eForms-4.0.2-015.
Mobile Device
Summary
Supported software Version Supported Product Components Operating Notes?
software minimum system
minimum restrictions?
Components
Server
Case Manager Server
Product Support for the Supported Software Maintenance Levels, Current and Future
Deployment unit Component 1.0.0 1.0.0.1 1.0.0.2 1.0.0.3 1.0.0.4 1.0.0.5 1.0.0.6 1.0.0.7
Components
Server
Case Manager Server
Product Support for the Supported Software Maintenance Levels, Current and Future
Summary
The Cognos Real Time Monitor (RTM) 10.2.1 and 10.2.2 components of Cognos Business Intelligence is
included with IBM Case Manager. The database used with Cognos Real Time Monitor does not need to be
the same type or version of database used with the rest of IBM Case Manager. Be aware that Cognos Real
Time Monitor is not supported with the version of DB2 bundled with IBM Case Manager.As of release 10.2,
Cognos Real Time Monitor information is provided in the Cognos Business Intelligence software product
compatibility reports. Refer to these reports for information on databases that are supported with Cognos Real
Time Monitor.Note: As documented in the IBM Cognos Business Intelligence V10.2.2 announcement letter,
Cognos Real Time Monitor is deprecated.
Components
Server
Case Manager Server
Product Support for the Supported Software Maintenance Levels, Current and Future
Components
Server
Case Manager Server
Product Support for the Supported Software Maintenance Levels, Current and Future
Server Case
Manager
Server
IBM Case
Manager
Platform
Installation
Tool
Components
Server
Case Manager Server
Product Support for the Supported Software Maintenance Levels, Current and Future
IBM Case
Manager Platform
Installation Tool
Components
Server
Case Manager Server
Product Support for the Supported Software Maintenance Levels, Current and Future
Hardware
Installable software
Operating System Families
AIX Linux Windows
AIX
Memory Server IBM Case Manager Application Server: All supported AIX
Case Manager Minimum JVM Memory: 1 GB per JVM operating systems
Server
IBM Case Manager Platform Installation Tool (CMPIT):
IBM Case
Windows: At least 8 GB of RAM
Manager AIX/Linux: At least 4 GB of RAM
Platform CMPIT does not support System Z
Network: Server IBM Case Manager supports both the IPv6 and IPv4 protocols, All supported AIX
adapters, Case Manager as well as a dual-stack configuration. However, underlying third- operating systems
drivers, Server party components such as operating systems, database software,
protocols application server, JRE, cluster server software, and browsers
IBM Case might not support both protocols.
Manager
Platform
Installation
Tool
Linux
Memory Server IBM Case Manager Application Server: All supported Linux
Case Manager Minimum JVM Memory: 1 GB per JVM operating systems
Server
IBM Case Manager Platform Installation Tool (CMPIT):
IBM Case
Windows: At least 8 GB of RAM
Manager AIX/Linux: At least 4 GB of RAM
Platform CMPIT does not support System Z
Installation
Tool
Network: Server IBM Case Manager supports both the IPv6 and IPv4 protocols, All supported Linux
adapters, Case Manager as well as a dual-stack configuration. However, underlying third- operating systems
drivers, Server party components such as operating systems, database software,
protocols application server, JRE, cluster server software, and browsers
IBM Case might not support both protocols.
Manager
Windows
Network: Server IBM Case Manager supports both the IPv6 and IPv4 protocols, All supported
adapters, Case Manager as well as a dual-stack configuration. However, underlying third- Windows operating
drivers, Server party components such as operating systems, database software, systems
protocols application server, JRE, cluster server software, and browsers
IBM Case might not support both protocols.
Manager
Packaging list
Co-packaged software
DB2 Enterprise Server Edition 10.5 Not specified AIX, Linux, Windows No
Co-installed software
No co-installed software products specified.
Glossary
Bitness Compatibility of the product with the bit version support that is provided by an
operating system. Different parts of a product might run on the same operating
system but support different application bitness. For example, one part of the
product might run only in 32-bit mode, whereas another might support 64-bit
tolerate mode.
31: The product or part of the product runs as a 31-bit application in a 31-bit
operating environment.
32: The product or part of the product runs as a 32-bit application in a 32-bit
operating environment.
64-tolerate: The product or part of the product runs as a 32-bit application in a
64-bit operating environment.
64-exploit: The product or part of the product runs natively as a 64-bit application
in a 64-bit operating environment.
Co-installed Additional products that are included in the product package and installed when
the product is installed.
Deployment unit Deployment Structure identifies pieces of a product that can be independently
deployed onto one or more machines in a distributed infrastructure.
The top level of the deployment structure consists of one or more deployment
units. There are four possible deployment units that a product might support:
Desktop, Server, Agent or client, Mobile.
Desktop deployment unit: Part of the deployment structure intended for use
by a single user, typically installed on the user desktops. Examples of desktop
deployment units include development tools, administrative tools, stand-alone
business applications.
Server deployment unit: Part of the deployment structure that can provide
services to multiple clients, providing the server in a client-server architecture.
Examples of server deployment units include application servers, management
servers, database servers and server-based business applications.
Agent or client deployment unit: Part of the deployment structure that allows
remote connection between software. Examples of agent of client deployment
units include agents in management system that are installed in the same tier
as the managed resources, a remote application, or database clients that are
installed with the software accessing the remote services.
Mobile deployment unit: Part of the deployment structure intended for use by
a single user, typically installed on a mobile device. An example of a mobile
deployment unit is a mobile application.
Hypervisor A virtual machine in which a product can run on a guest operating system.
Limited operating By default, the supported guest operating systems for a product and a hypervisor
system support are the operating systems that are supported by both the product and the
hypervisor. If a product restricts support to a subset of these operating systems,
this restriction will be indicated by specifying that there is Limited Operating
System Support.
Operating system The minimum operating system maintenance level that is required to run on the
minimum product.
Prerequisite The minimum maintenance level that is required for the prerequisite to work with
minimum the product.
Product minimum The minimum maintenance level that is required for the product to run on the
operating system, on an hypervisor, or work with a prerequisite product or
supported software.
Supported software The minimum maintenance level that is required for the supported software to
minimum work with the product.
Long Term Support A Long Term Support Release is a recommended product level for which support,
Release including defect and security updates, will be provided over a specified period of
time.
Continuous Delivery A Continuous Delivery Product delivers new function to clients more frequently.
Product
Continuous Delivery A Continuous Delivery Product delivers new function to clients more frequently.
Product - Long Term Since frequent releases may not be suitable for all client environments, Long
Support Release Term Support Releases provide a package that will be supported for a longer
period of time.
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