Amphion Model 12 User Guide 1 0 7
Amphion Model 12 User Guide 1 0 7
Amphion Model 12 User Guide 1 0 7
Users Guide
Version 1.0.7
Ei3 Corporation
136 Summit Avenue
Montvale, NJ 07645
USA
Telephone +1-201-802-9080
www.ei3.com
Amphion Model 12
Users Guide
Table of Contents
Table of Contents..................................................................... 2
Important Information ............................................................. 3
Specifications .......................................................................... 4
Amphion Model 12-H (Shop Floor) ................................... 4
Amphion Model 12-N (Machine LAN) .............................. 4
Physical ............................................................................... 6
Fuse Protection ................................................................... 6
Electrical ............................................................................. 7
Optional Wall Plug Power Supply ...................................... 7
Networking ......................................................................... 7
Machine LAN ................................................................ 7
Internet ........................................................................... 8
Service............................................................................ 8
RS-232 Port .................................................................... 8
Installation .......................................................................... 9
Terminations ....................................................................... 9
Installing the Amphion ..................................................... 12
Operating the Amphion ......................................................... 13
Circuit ID # ....................................................................... 13
Configuration .................................................................... 14
Configuration using the Local tool: ............................. 16
Initial Start-up and Operation ........................................... 22
Compatible Applications .................................................. 24
Troubleshooting ..................................................................... 25
Yellow LED: Power ..................................................... 25
Green LED: System ..................................................... 25
Blue LED: Tunnel ........................................................ 25
Ethernet Link Lights: ................................................... 26
Troubleshooting Steps.................................................. 27
IP Config Test .............................................................. 30
If Amphion must be replaced ............................................ 31
Accessories ....................................................................... 31
Power Supply .................................................................... 31
Warranty and Repair .............................................................. 32
Page 2 of 34
Important Information
Safety: These instructions must be followed:
Page 3 of 34
Specifications
Amphion Model 12-H (Shop Floor)
This Amphion is called the H to describe its High speed
or broadband Internet access capability. It is also known as the
RSSD, or Remote Service Security Device. This device can
perform the function of remote service to one machine, or it
can be converted remotely by Ei3s NOC technicians to
become the master RSSD Amphion.
The basic premise of this architecture is to create only one
service tunnel between the end-customer plant site and the
remote service platform. The Shop Floor Amphion device
creates a tunnel that connects service technicians to multiple
machines on the shop floor. This single tunnel is used to pass
all the data traffic necessary to perform the remote service
features for all the machines within the shop floor.
This model is identified by its handset and line jacks, the
larger enclosure, as well as a green trim.
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Figure 1: Amphion devices arranged in a typical plant
configuration
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Physical
The Amphion has the following physical specifications for the
model 12-H and model 12-N:
Fuse Protection
The Amphion has a user replaceable fuse. It has the
Page 6 of 34
Electrical
The Amphion model 12 is designed to be connected to a
regulated 24VDC power source. The power should be
connected to the power terminals according to the terminal
drawing supplied in the Installation Section of this manual.
The Amphion is designed to be deployed within a Limited
Energy Circuit. The 24 VDC power supply should be limited
to protect the Amphion device and wiring.
Networking
The Amphion is designed to accommodate a wide variety of
networking requirements. There are three networking ports on
the Amphion. Each port provides a dedicated function and
they are labeled as Machine LAN, Internet and Service.
Machine LAN
Physical Type: 10/100 MBit Ethernet
connected via RJ-45.
LAN Requirements: Private IP networks only
are supported.
Network Address Translation: 1 to 1 NAT allowed.
Number of Addresses: The Machine LAN port
can support up to an entire
class-C range of IP
Addresses (254 addresses)
Page 7 of 34
Internet
Physical Type: 10/100 MBit Ethernet
connected via RJ-45
Service
This service port is provided for access to defined network
resources in a secure manner. Contact Ei3 Corporation if you
desire to implement this feature.
RS-232 Port
This port is provided for Ei3 corporation to service the device.
Do not attempt to connect any user equipment to this port.
Page 8 of 34
Installation
The Amphion should be located inside an electrical control
panel. The degree of protection and temperature
specifications should be observed for correct operation.
Terminations
Name Wire Type Connector To Function
Line 4 conductor RJ-11 Standard Provide
CAT 3 Analog remote
telephone wire telephone service access
service to the
Amphion
Device
Service CAT-5 RJ-45 Hub or To provide
Network cable Crossover notebook service
PC technicians
with secure
resources
Machine CAT-5 RJ-45 Hub on The devices
LAN network cable machine on this
network network will
be securely
accessible
Internet CAT-5 RJ-45 Hub on Connection to
network cable network the internet
which has for service &
Internet monitoring
Access
24 Power 0.03 to 1.5 Stripped end 24VDC Power for
supply mm2 power device
AWG 16-22 supply
E 0.03 to 1.5 Stripped end Panel Wire shields
mm2 ground or
AWG 16-22 earth
Page 9 of 34
Amphion
Optional:
Telephone
connection
Tunnel
Line
Optional:
Service
Local service
System
Handset
connection to
technician PC X
Machine LAN
Power
REQUIRED:
Connect to
Machine LAN
Internet
REQUIRED
Connect to site
LAN / Internet access
Remote Service Security Device
24 VDC
Optional:
RS-232 port
9 pin D-shell
Serial
+V
24 VDC +V
power supply 0
0
E
500mA
Fuse
ei3 Corporation
www. ei3.com
Page 10 of 34
MRFD
Machine Router Firewall Device
Optional:
Local service
connection to
Tunnel
Service
technician PC
REQUIRED:
System
Connect to
Machine LAN
Machine LAN
Power
REQUIRED
Connect to site
Internet
LAN / Internet access
Optional:
RS-232 port
HIGHWAY VIEW
24 VDC
9 pin D-shell
Serial
+V
24 VDC +V
power supply 0
0
E
500mA
Fuse
Page 11 of 34
Installing the Amphion
The Amphion device must be located inside an electronic
enclosure and mounted on a metallic DIN rail that is bonded to
earth. A limited energy circuit of 24 VDC power should be
connected to the +V and O terminals using individual wires as
per the specifications in the Terminations table above. If the
communications cables have shields, they can be terminated
on the E terminal.
Page 12 of 34
Operating the Amphion
The Amphion Model 12 is an integral part of the Ei3 secure
network. In order for the Amphion device to work properly, it
must be configured with information about the local internet
access and machine LAN. The configuration process
identifies the following facts about the network environment:
The Identification of the Amphion device within the
Ei3 secure network,
The method of connection to the Internet, and,
The Addresses of the equipment that is protected by
the Amphion device.
Circuit ID #
The Amphion Model 12-H (Shop Floor) is shipped pre-
configured with an Ei3 Circuit ID#. This number is used to
identify your Amphion device and its connected equipment.
The circuit ID number is located on the label which is
mounted as shown in the illustration below:
Page 13 of 34
Configuration
To configure the Amphion device you will need to know the
following facts:
Ei3 Circuit ID : -
Next, research information about the Internet access
that is provided. Does the Internet Access device
have DHCP available?
Internet device has a DHCP Service Yes, No
Page 14 of 34
Once this information has been filled out it is possible to
configure the Amphion device.
Page 15 of 34
Configuration using the Local tool:
The Networking information you provided above can be input
into the Amphion using a PC connected to the Amphion and a
web browser.
Page 16 of 34
Login Page
Page 17 of 34
Internet Access page
Page 18 of 34
Configure Machine LAN page
Page 19 of 34
If you are using a Highway Server, the IP address of that can
be configured by entering the address. If the Highway Server
is not on the Shop Floor LAN, you will be required to enter a
router IP address that the Highway Server is reachable by.
Page 20 of 34
Firewall Ports Page
Page 21 of 34
Reboot and Test page
Also, the blue Tunnel LED will flash slowly when there is a
valid connection to the RSSD.
Page 22 of 34
After approximately 4 minutes, the Blue Tunnel
LED and Green System LED should start flashing,
meaning that the tunnel has been created through the
Internet.
When the service tunnel is being used, the blue LED
will indicate this by staying lit with no flashing.
Page 23 of 34
Compatible Applications
The following Ei3 Applications have been tested and are
compatible with the Amphion Model 12.
Page 24 of 34
Troubleshooting
The Amphion has three large LEDs to indicate the status of its
most important functions. These LEDs can provide valuable
information during the troubleshooting process.
Page 25 of 34
LED STATUS INDICATES
Solid OFF Tunnel has not been created, Ei3 security
server host not found
Blink 1 Hz Amphion has created a tunnel to host
(ON/OFF 1s) server
Solid ON Amphion has detected data traffic to/from
host server
Left (top) LED indicates the link status. This LED will be
yellow if the network is detected to be 10 Base T and green if
the network is 100 Base T. If there is a problem with the
Ethernet cable, this LED will be OFF.
Right (bottom) LED indicates the link activity. This LED will
flash green whenever network activity is detected, even if the
network activity is not destined for the Amphion device.
Page 26 of 34
Troubleshooting Steps
Amphion is defective.
Replace the Amphion using the RMA
procedure documented below.
Page 27 of 34
Status Indication: Probable cause:
Blue LED not lit.
Wiring to Internet through the LAN is
not correct.
Check wiring to LAN.
Blue LED not lit. The Internet IP configuration is
incorrect.
Carefully check the entries for the
Internet IP configuration.
Reboot the device and perform the
Ping test
Blue LED not lit. The LAN does not permit internet
access.
Perform the Ipconfig test described in
this section.
Page 28 of 34
Network Activity LED not
There is no Ethernet network activity.
flashing
Check cables and check devices to see
if traffic should be occurring.
Wiring problem
Page 29 of 34
IP Config Test
During the Set-up of the Amphion, it is useful to perform this
test, called the IP Config test. To perform this test, follow
these steps:
1) Find a notebook PC that has Internet browser
capability. Make sure that the PC is not
configured for wireless Internet access.
2) Disconnect the cable that was plugged into the
Amphion Internet port and connect it to the
notebook PCs Ethernet port. Note that there
should be a Link Light on the PC.
3) Verify that the PC can use this connection to
browse to the Internet, for example type to
browser to www.ei3.com or other public web
address.
4) Once the PC can browse the internet, open up a
DOS window by going to Start>Run>CMD
5) In the DOS window type CD\ , the computer
should display C:\
6) Type ipconfig all The computer will display
information about the network connection.
7) Type cntl+Print Screen to capture the results.
8) Email the results as an attached picture file (jpg
or bitmap) to Ei3 support.
Page 30 of 34
If Amphion must be replaced
If all the troubleshooting steps have been followed and the
Amphion device still does not function, then the device may
need to be sent back to Ei3 Corporation.
Accessories
There are several accessories available to increase the
functionality of the Amphion device. These accessories can
be purchased by contacting Ei3 Corporations sales team.
Power Supply
A DIN rail mounted power supply can be provided. Order Ei3
part # IAA-PSU-X
Page 31 of 34
Warranty and Repair
If the Amphion device is being used as a part of an active Ei3
Service program, replacement and repair is covered under an
extended warranty. The warranty allows for the device to be
returned for a replacement device for no replacement charge.
Prior to replacing the device, the user should follow the Return
Materials Authorization process outlined below.
Page 32 of 34
RETURN MATERIAL
AUTHORIZATION FORM
Send To:
Ei3 Corporation
RMA Department
136 Summit Avenue
Montvale, NJ 07645
USA
RMA Number:
Circuit ID #
Serial #
Attention:
Company Name:
Street Address:
City:
State:
Postal Code:
Country:
Page 33 of 34
Amphion Model 12
For more information about the Amphion 12 and other remote
monitoring products please contact us at Ei3 Corporation.
Ei3 Corporation
136 Summit Avenue
Montvale, NJ 07645
USA
+1-201-802-9080
www.ei3.com
Page 34 of 34