Cisco SPA504G
Cisco SPA504G
Cisco SPA504G
Highlights
For business or home office use
Full-featured 4-line business-class IP phone supporting Power over Ethernet (PoE)
Monochrome backlit display for ease of use, aesthetics, and on-screen applications
Connects directly to an Internet telephone service provider or to an IP private branch exchange (PBX)
Dual switched Ethernet ports for connecting a computer behind the phone, reducing cabling costs
Wideband audio for unsurpassed voice clarity and enhanced speaker quality
Easy installation and highly secure remote provisioning, as well as menu-based and web-based configuration
Supports up to two Cisco SPA500S Expansion Module, adding up to 64 additional buttons*
Supports both Session Initiation Protocol (SIP) and Smart Phone Control Protocol (SPCP) with the Cisco
Unified Communications 500 Series for Small Business
With hundreds of features and configurable service parameters, the Cisco SPA504G addresses the requirements of
traditional business users while building on the advantages of IP telephony. Features such as easy station moves
and shared line appearances (across local and geographically dispersed locations) are just some of the many
advantages of the SPA504G.
The Cisco SPA504G 4-Line IP phone also supports productivity-enhancing features such as VoiceView Express and
Cisco XML applications when used with the Cisco Unified Communications 500 Series in SPCP mode.
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Data Sheet
Telephony Features
Four voice lines
Four Independent SIP Registrations*
Line status: active line indication, with name and number
Menu-driven user interface
Shared line appearance**
Speakerphone
Call hold
Music on hold**
Call waiting
Caller ID name and number
Outbound caller ID blocking
Call transfer: attended and blind
Three-way call conferencing with local mixing
Multiparty conferencing via external conference bridge
Automatic redial of last calling and last called numbers
On-hook dialing
Call pickup: selective and group**
Call park and unpark**
Call swap
Call back on busy
Call blocking: anonymous and selective
Call forwarding: unconditional, no answer, on busy
Hot line and warm line automatic calling
Call logs (60 entries each): made, answered, and missed calls
Redial from call logs
Personal directory with auto-dial (100 entries)
Do not disturb
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Data Sheet
Hardware Features
Pixel-based display: 128 x 64 monochrome LCD graphical display with backlight
Dedicated illuminated buttons for:
Audio mute on/off
Headset on/off
Speakerphone on/off
4-way rocking directional knob for menu navigation
Voicemail message waiting indicator (VMWI) light
Voicemail message retrieval button
Dedicated hold button
Settings button for access to feature, setup, and configuration menus
Volume control rocking up/down knob controls handset, headset, speaker, ringer
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Data Sheet
Regulatory Compliance
FCC (Part 15, Class B), CE Mark, A-Tick, C-Tick, Telepermit, UL, CB
Security Features
Password-protected system, preset to factory default
Password-protected access to administrator and user-level features
HTTPS with factory-installed client certificate
HTTP digest: encrypted authentication via MD5 (RFC 1321)
Up to 256-bit Advanced Encryption Standard (AES) encryption
SIP over Transport Layer Security (TLS)
Secure Real-Time Transport Protocol (SRTP)
Documentation
Quick-Start Installation and Configuration Guide
User Guide
Administration Guide
Provisioning Guide (for service providers only)
Package Contents
Cisco SPA504G 4-Line IP phone, handset, and stand
Handset cord
RJ-45 Ethernet cable
Quick-Start Guide
CD
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Data Sheet
Specifications
Table 1 gives specifications for the Cisco SPA504G 4-Line IP Phone.
Note: Many features are programmable within a defined range or list of options. Please see the SPA Administration Guide for details. The
target configuration profile is uploaded to the SPA 504 at the time of provisioning.
Provisioning, administration, Integrated web server provides web-based administration and configuration
and maintenance Telephone keypad configuration via display menu/navigation
Automated provisioning and upgrade via HTTPS, HTTP, TFTP
Asynchronous notification of upgrade availability via NOTIFY
Nonintrusive in-service upgrades
Report generation and event logging
Statistics transmitted in BYE message
Syslog and debug server records: configurable per line
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Data Sheet
Table 2 compares the SPA504G with other Cisco SPA 500 Series IP Phones.
Model Voice Lines Ethernet Ports High- Resolution Graphical Display PoE Support
SPA501G 8 2 No Yes
Tables 3 and 4 give part numbers for the Cisco SPA504G and optional support and accessories.
MB100 Wall-mount brackets for SPA 500, CP500, and SPA 900 Series
PA100-NA Power supply for SPA 500, CP500, and SPA 900 Series-5V/2A (North America style plug)
PA100-UK Power supply for SPA 500, CP500, and SPA 900 Series-5V/2A (UK style plug)
PA100-EU Power supply for SPA 500, CP500, and SPA 900-5V/2A (EU style plug)
PA100-AU Power supply for SPA 500, CP500, and SPA 900 Series-5V/2A (AU style plug). Power supply for SPA 500 and SPA 900-5V/2A
( NA )
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Data Sheet
Cisco Small Business products are supported by professionals in Cisco Small Business Support Center locations
worldwide who are specifically trained to understand your needs. The Cisco Small Business Support Community, an
online forum, enables you to collaborate with your peers and reach Cisco technical experts for support information.
Warranty
This Cisco Small Business product is covered by a Cisco 1-year limited hardware warranty with return to factory
replacement and a 90-day limited software warranty. In addition, Cisco offers software updates for bug fixes for the
warranty term, and telephone and online chat technical support at no charge for the first 12 months following the
date of purchase. To download software updates, go to: http://www.cisco.com/cisco/web/download/index.html.
Product warranty terms and other information applicable to Cisco products are available at
http://www.cisco.com/go/warranty.
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