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Jones Resume Final

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JOSEPH LOUIS JONES II

613 Wilbur Square Owings Mills, Maryland 21117 (443) 804-9207


J.JonesII@Hotmail.com

CAREER OBJECTIVE
To leverage relevant professional experience, transferrable skills, and education to
obtain an entry-level accounting position within a company that provides
advancement opportunity.

QUALIFICATIONS/SKILLS
Microsoft office proficient
Data entry/management

PROFESSIONAL EXPERIENCE
Charles Emergency Physicians Towson, Maryland
Billing Clerk August 2004 Present
Assists patients in obtaining medical records and completing insurance forms.
Compiles missing accounts from daily accountability logs to create monthly
reports in Excel.
Updates inaccurate insurance information to resolve patient billing issues.
Verifies shipment dates and charts submitted for billing to reconcile shipment
discrepancies.
Maintains daily accountability logs, updating as charts are received to ensure
efficient operation.

United Parcel Service Baltimore, Maryland


Customer Counter Associate/Hazardous Material Auditor June 2015 August 2016
Entered customer shipping related data in UPS systems to track, ship, and audit
packages.
Resolved customer price issues, adjusting level of service to save customers
money while still ensuring delivery commitments were met.
Applied training and guidelines to perform 1000s of successful audits ensuring
customer compliance of federal and international shipping regulations.
Maintained approved hazardous material shipment files, organizing files in
chronological order.
Contacted customers regarding missing packages and provided information on
filing claims.

H&R Block Baltimore, Maryland


Tax Professional I December 2008 April 2010
Utilized H&R Block software to maintain client base and schedule appointments.
Followed up with clients to update them of IRS acceptance status and actions
needed to approve.
Inputted tax-related data to process accurate returns in a timely fashion.
Conducted thorough tax interviews, finding unclaimed deductions and credits to
maximize refunds or reduce tax liability.
Assisted co-workers with complex returns to save time while promoting positive
working relationships.

EDUCATION
Community College of Baltimore County; Essex, Maryland

Associate of Applied Science in Accounting in progress


GPA 4.0

REFERENCES
References available upon request

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