JUNE 2013

ASIA PACIFIC CUSTOMER EDUCATION CONFERENCE 2013

THE FAIRMONT RESORT BLUE MOUNTAINS, NEW SOUTH WALES, AUSTRALIA
IN THIS ISSUE...
Asia Pacific Customer
Training Courses: Education Conference
Monday 26th and Tuesday 27th of August Betagro Science Center
Select LabWare LIMS
Conference:
Premium Wine Brands
Tuesday 27th to Friday 30th of August Select LabWare LIMS
SIFDC New Laboratory
Register at: Go-Live Celebrations
www.labware.com/2013apcec Knowledge Track
From the Support Desk
LabWare Growing /
Recruiting
Congratulations!
Meet the LabWare Team

The conference brochure can be viewed

from the registration page. The full conference
agenda will be available in the next few weeks.
We still have room for one or two more
Customer Presentations. If you or a col-
league is interested in giving a user presen-
tation this year, please submit your proposed
topic to Jacqueline Admiraal via email (admi-
raal@labware.com). We can accommodate
any timeslot, so even if you only have a small
topic, we can arrange a 10 or 15 minute times-
lot for you.
If you have any questions or concerns, LabWare Australia
please dont hesitate to contact Suzanne Phone: +61 (0) 3 9490 7777
Mooney of The Management Group
LabWare China
(Suzanne@managementgroup.com.au, Phone: +86 10 8288 4205/6
+61 3 9818 0668) or Jacqueline Admiraal
LabWare Japan
(admiraal@labware.com, +61 3 9490 7777). Phone: +81 (0)6 6206 7211

LabWare Singapore
Phone: +65 6329 9670
Registrations close on Monday 15th of July, so register NOW!
BETAGRO SCIENCE CENTER
SELECT LABWARE LIMS

In May 2013 Betagro Science Center (BSC) in Thailand LabWare LIMS

selected LabWare LIMS as their preferred LIMS vendor. will be implemented
www.betagro.com and www.bsc-lab.com at BSCs Pathumthani
BSC required a new LIMS for the following reasons: (Thailand Science
To support business growth of the laboratory services; Park) and Lopburi
To improve laboratory operating efficiency; Laboratories, using a centralised database in Betagros
To assist compliance with laboratory regulatory and Head Office in Laksi, Bangkok.
quality standards such as ISO/IEC17025, GLP and BSC has a number of laboratories including:
others; Virus and Serology Laboratory;
To provide real time information to management for Pathological Testing and Veterinary Services
decision making; Laboratory;
To increase customers satisfaction; and Histology Laboratory;
To provide integration with BSCs new ERP systems. Microbiology Laboratory;
BSCs parent company is Betagro Public Company Chemistry Laboratory;
Limited. Betagro has many different businesses including As well as other services including Technical Advice,
Better Pharmaceutical, Feed Mills, etc. These businesses Training, etc.
currently use in-house or custom built LIMS, so LabWares BSC currently use a custom built LIMS called
Industry Template Solutions were a huge selling point to BestLIMS. BSC are replacing BestLIMS with LabWare
Betagro and represent future opportunities for both Betagro LIMS for the following reasons:
and LabWare. BestLIMS is difficult to configuration or customise
BSC is capable of providing extensive services of exam- when BSCs business changes;
ination, analyses and services to fulfill customer needs in There is much less support for BestLIMS from the
Livestock, Feed and Food Industries. The service capabili- vendor;
ties of the laboratory include: BSCs I.T. cannot support BestLIMS due to a lack of
Animal healths monitoring program and diagnosis of knowledge and information; and
animal disease; The BestLIMS system performance has become very
Raw material and feed quality testing; slow.
Food quality testing; and BSC selected LabWare because the BSC team believes
Training of various subjects related to the key activities that LabWare LIMS will be able to meet their requirements
of the laboratory. and because LabWare is clearly commited to building a long
BSC has been accredited and operates under the term, sustainable and successful regional office in Thailand.
standards of ISO 9001:2008 and ISO/IEC 17025:2005. It BSC are targeting an initial go live of January 2014 with
is operated by specialist scientists with modern equipment, further enhancements over the following months.
which deliver accurate, timely and reliable results with con- LabWare is pleased to welcome Betagro Science
fidentiality. All related information and data is managed Center to the LabWare family and looks forward to a long
with strict confidentiality to increase the customers confi- association.
dence and satisfaction. In addition, the laboratory intends
on increasing its testing capability of food products. This
will contribute to the improvement in every aspect of the
production process according to government policies on
Food Safety.

PAGE 2
PREMIUM WINE BRANDS PTY LTD
SELECT LABWARE LIMS

In February 2013 Premium Wine Brands (PWB) both locally or

selected LabWare LIMS as their preferred LIMS vendor. internationally.
www.premium-wine-brands.com PWB undertook a comprehensive selection proc-
PWB is a leading global wine company responsible for ess evaluating a number of different solutions and deter-
the management and brand creation for strategic interna- mined that LabWare LIMS was the best option to deliver
tional wine brands within the Pernod Ricard family. the required business solution. LabWare was valued as an
Orlando Wines is a major affiliate within PWB and is a international company providing LIMS to a variety of indus-
renowned leader in the Australian wine industry; producing tries, including food and beverage laboratories. Completion
Australias most successful wine brand, Jacobs Creek. of a Gap Analysis phase prior to committing to LabWare
PWBs stable of products also includes the established LIMS further increased confidence that it was a proven,
brands Wyndham Estate, Richmond Grove, Poets Corner, configurable and powerful product, capable of meeting
Gramps, Carrington and Morris Wines. PWBs current and future needs.
LabWares Laboratory Information Management System LabWare is pleased to welcome Premium Wine
(LIMS) will provide PWB with a fully integrated system that is Brands to the LabWare family and looks forward to a long
functional across its entire Australian winery network. The association.
initial installation will be at the Rowland Flat winery, with
flexibility available for future deployment across other sites

SIFDC NEW LABORATORY GO-LIVE CELEBRATIONS

One of our customers, Shanghai

Institute for Food and Drug Control
(SIFDC)s New Laboratory, which is named the Waigaoqiao
Laboratory went into operation on the 28th of March 2013.
LabWare Chinas team members Johnson, Allen,
Victor, Barret and Nick took part in this project and two of
them (Johnson and Allen) were involved with all aspects of
the entire process from March 2012 to April 2013.
SIFDC laboratorys main business includes two parts,
which are Physical and Chemical Testing and Microbial
Testing for Imported Drug. There are 118 different kinds of
Imported Drugs in the Waigaoqiao free trade zone.

PAGE 3
KNOWLEDGE TRACK ID: KT01149
URL for this entry: http://www.labware.com/knowledgetrack.nsf/byKTidForCustomers/KT01149
Title: Using Spec Types to assign Tests according to different scenarios
Visible to Customers: Yes
Product: LIMS
Version: 5.0.2, 6.0
Category: Specifications
Topic: When a client logs a Sample (this is coded through Subroutines) the Log Sample function needs
to extract a certain amount of information from the Product Specification (e.g. Specification
Name, Grade, etc). In a Product Specification we have a Daily Grade and a Scheduled Testing
Grade Monthly and when the user logs Samples it will always take the Tests from the Daily
Grade. If a Monthly Test is due another Sample will be logged using the Monthly Grade.

What we want to know is whether it is possible is to have the Monthly Grade Tests added to the Daily so there is only one
Sample required instead of two; using the Log Sample function LIMS only wants to look at one Grade.

Details:
Using the Spec Type is a good option for this purpose. You can set up your Specifications as follows.
1) Only use the Grade value for specifying a Version of the Product that has different Specification. Dont use it to handle
the extended / different testing.
2) Add all the testing scenarios that determine the selection of Tests to the list SPEC_TYPES e.g. Daily, Monthly,
Quarterly, Shift, Production, Composite, etc.
3) At the Stage and Specification Levels, enter all the Tests and Specifications that you have for the Product using the
Spec Type of NONE and in the Stage record set Required = False.
4) Add the Tests required for each Spec Type and set Required = True. You do not need to put any Specifications
against these entries just specify the Analysis at the Stage Level.
5) In the Sample Login Template, set Add Spec Tests = True.
6) When logging the Sample, choose the required Spec Type from the list.

In effect, the Spec Type of NONE is only there to hold all the Specifications; the other Spec Types specify the testing
options.

When you log a Sample, only the required Tests for the Spec Type specified on the Sample will be assigned.

When Results are entered, they will be checked by default against the Spec Type of NONE as well as any against the spe-
cific Spec Type, but none would be set up.

PAGE 4
FROM THE SUPPORT DESK

Recently Released Modules

In the last quarter the following modules were released via the LabWare website:
www.labware.com > Support > Support Log-In > Downloads > Modules (DevTrack)
M0294-V03 (Web Services Consume)
M0394-V01 (eSignature Enhancements for V6)
M0396-V01 (Contact Manager Enhancements for V6)
M0397-V01 (User Dialog Enhancements for V6)
M0399-V01 (Project Manager Enhancements for V6)
M0402-V01 (Parent Children Record Editor Enhancements for V6)
M0408-V01 (Audit Enhancements for V6)
M0411-V01 (Html Panes)
M0415-V01 (Analysis Enhancements for V6)
M0417-V02 (User Logging)
M0418-V01 (Startup V6)
M0422-V02 (AlePDF)
M0425-V01 (Record Set Enhancements for V6)
M0444-V01 (User License Grouping
M0445-V01 (Grid Enhancements for V6)
M0447-V01 (Lot Manager Enhancements for V6)
M0463-V01 (Folder Manager Enhancements for V6)
M0465-V01 (Schedule Window Enhancements for V6)
M0466-V01 (Stored Query Manager Enhancements for V6)
M0468-V01 (Address Book Enhancements for V6)
M0475-V01 (NLS Enhancements for V6)
M0478-V01 (LDAP Enhancements for V6)
M0490-V01 (Sample Rules Enhancements for V6)
M0491-V01 (Status and Icon Rules Enhancements for V6)
M0494-V01 (Order Manager Enhancements for V6)
M0508-V01 (Aliquot Enhancements for V6)
M0509-V01 (New Classic Result Entry)
M0510-V01 (Product Spec Enhancements for V6)
M0519-V01 (Review Enhancements for V6)
M0521-V01 (TestList Enhancements for V6)
M0523-V01 (Semaphores)
M0524-V01 (PDF Enhancements for V6)
M0530-V01 (Increment Manager Enhancements for V6)

V6 Compatibility Modules
In the last quarter V6 compatibility module builds have been issued for modules:
M0218-V01 (Storage Location Tracking)
The new build is available for download via DevTrack on the LabWare website:
www.labware.com > Support > Support Log-In > Downloads > Modules (DevTrack)

CONTINUED ON PAGE 5

PAGE 5
FROM THE SUPPORT DESK (CONT.)

New Module User Guides Available

In the last quarter the following module User Guides were made available via the LabWare website:
www.labware.com > Support > Support Log-In > Information Resources > Module User Guides
M0294-V03 (Web Service Consume)
M0394-V01 (ESignature Enhancements 2)
M0396-V01 (Contact Manager Enhancements for V6)
M0397-V01 (User Dialog Enhancements for V6)
M0399-V01 (Project Manager Enhancements for V6)
M0402-V01 (PCRE Enhancements for V6)
M0411-V01 (HTML Panes)
M0415-V01 (Analysis Enhancements for V6)
M0416-V01 (Visual Workflow Enhancements)
M0418-V01 (StartupV6)
M0425-V01 (Record Set Enhancements for V6)
M0444-V01 (User License Grouping)
M0447-V01 (Lot Manager Enhancements for V6)
M0463-V01 (Folder Manager Enhancements for V6)
M0468-V01 (Address Book Enhancements for V6)
M0475-V01 (NLS Enhancements for V6)
M0478-V01 (LDAP Enhancements for V6)
M0491-V01 (Status and Icon Rules Enhancements for V6)
M0494-V01 (Order Manager Enhancements for V6)
M0508-V01 (Aliquot Enhancements for V6)
M0509-V01 (Result Entry Enhancements for V6)
M0510-V01 (Product Spec Enhancements for V6)
M0519-V01 (Review Enhancements for V6)
M0523-V01 (Semaphores)
M0524-V01 (PDF Enhancements for V6)
M0530-V01 (Increment Manager Enhancements for V6)
M0418-V01 (Startup V6)

LABWARE GROWING / RECRUITING

LabWares business continues to grow in Australia and New Zealand, as well as globally.

Over the last few years additional team members have been added in both Australia and New Zealand, as our customer
base continues to grow.

Our recent Consultant recruitment campaign has concluded with the new Consultants starting over the next couple of
months.

Our new recruitment campaign for additional Sales team members is now underway.

PAGE 6
CONGRATULATIONS!

April was a big month for happy

families!

Bureau Veritas LIMS Admin

Nicole Bartsch and her partner Ben
are very happy to announce the safe
arrival of their son Ewan Michael
Thomas (pictured left), born on the
19th of April. Ewan weighed 3.86kg
and measured 52cm in length.

LabWare Australias Consultant

Rob Skinner and his wife Junita are
very happy to announce the safe
arrival of their son Ryan Angus (pic-
tured right), born on the 15th of April
and weighing 3.4kg.

MEET THE LABWARE TEAM - NEW STAFF

YONGYUTH PANYATHANAPHONG - LABWARE THAILAND
Yongyuth joined LabWare in July 2013 after working as a software developer
for more than 10 years.
Yongyuth graduated from Mahidol University in Thailand with a major of
Computer Science and has worked in software development providing many dif-
ferent application solutions for many companies, including a laboratory informa-
tion management system.
Yongyuth has joined LabWare as an Implementation Consultant and is based
in Bangkok.

PAGE 7