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    Clerk Receptionist - Job Description

    Uploaded by

    yamaride
    The Clerk Receptionist is responsible for providing secretarial, clerical, and administrative support to ensure efficient municipal services. Duties include answering phones, greeting visitors, filing, scheduling meetings, maintaining supplies, and assisting other staff as needed. The position requires proficient office and computer skills, as well as the ability to work under pressure and manage multiple tasks. Physical demands include long hours sitting at a computer, with potential for light lifting. The work environment can be busy and noisy, requiring excellent organizational and time management skills.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Clerk Receptionist - Job Description

    Uploaded by

    yamaride
    30 views6 pages
    The Clerk Receptionist is responsible for providing secretarial, clerical, and administrative support to ensure efficient municipal services. Duties include answering phones, greeting visitors, filing, scheduling meetings, maintaining supplies, and assisting other staff as needed. The position requires proficient office and computer skills, as well as the ability to work under pressure and manage multiple tasks. Physical demands include long hours sitting at a computer, with potential for light lifting. The work environment can be busy and noisy, requiring excellent organizational and time management skills.

    Original Description:

    receptionist

    Original Title

    Clerk Receptionist_Job Description

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    The Clerk Receptionist is responsible for providing secretarial, clerical, and administrative support to ensure efficient municipal services. Duties include answering phones, greeting visitors, filing, scheduling meetings, maintaining supplies, and assisting other staff as needed. The position requires proficient office and computer skills, as well as the ability to work under pressure and manage multiple tasks. Physical demands include long hours sitting at a computer, with potential for light lifting. The work environment can be busy and noisy, requiring excellent organizational and time management skills.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    30 views6 pages

    Clerk Receptionist - Job Description

    Uploaded by

    yamaride
    The Clerk Receptionist is responsible for providing secretarial, clerical, and administrative support to ensure efficient municipal services. Duties include answering phones, greeting visitors, filing, scheduling meetings, maintaining supplies, and assisting other staff as needed. The position requires proficient office and computer skills, as well as the ability to work under pressure and manage multiple tasks. Physical demands include long hours sitting at a computer, with potential for light lifting. The work environment can be busy and noisy, requiring excellent organizational and time management skills.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 6

    Job Description

    Clerk Receptionist

    Clerk Receptionist
    5/30/2005

    Page 1

    PURPOSE OF THE POSITION


    (The main reason for the position, in what context and what is the overall end result)

    The Clerk Receptionist is responsible for providing secretarial, clerical and administrative
    support in order to ensure that municipal services are provided in an effective and efficient
    manner.

    SCOPE
    (The way that the position contributes to and impacts on the organization)

    The Clerk Receptionist reports to the Executive Director and is responsible for providing office
    and clerical services. Failure to provide these services in an efficient and effective manner will
    result in disruptions in the provision of services.

    RESPONSIBILITIES
    (Major responsibilities and target accomplishments expected of the position including the typical problems
    encountered in carrying out the responsibilities.)

    1.

    Provide office support services in order to ensure efficiency and effectiveness within the
    Hamlet Office
    Main Activities

    Receive, direct and relay telephone messages and fax messages

    Direct the First Nations Members and the general public to the appropriate staff
    member

    Pick up and deliver the mail

    Open and date stamp all general correspondence

    Maintain the general filing system and file all correspondence

    Assist in the planning and preparation of meetings, conferences and conference


    telephone calls

    Make preparations for Council and committee meetings

    Maintain an adequate inventory of office supplies

    Respond to public inquiries

    Provide word-processing and secretarial support

    2.

    Perform clerical duties in order to maintain Hamlet administration


    Main Activities

    Develop and maintain a current and accurate filing system

    Monitor the use of supplies and equipment

    Coordinate the repair and maintenance of office equipment

    Clerk Receptionist
    5/30/2005

    Page 2

    3.

    Performs receptionist functions


    Main Activities

    Ans
    we
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    Re-direct calls as appropriate and take adequate messages when required

    Greet, assist and/or direct students, visitors and the general public

    4.

    Support the Executive Director and other staff


    Main Activities

    Assist the Executive Director and other staff as requested

    Provide administrative services for the Executive Director

    5.

    Perform other related duties as required

    Clerk Receptionist
    5/30/2005

    Page 3

    KNOWLEDGE, SKILLS AND ABILITIES


    (The knowledge, skills and attitudes required for satisfactory job performance)

    Knowledge
    The incumbent must have proficient knowledge in the following areas:
    office administration
    an understanding of relevant
    legislation,
    policies
    and
    procedures

    an understanding of the northern


    cultural
    and
    political
    environment

    Skills
    The incumbent must demonstrate the following skills:
    team building
    analytical and problem solving
    skills
    decision making skills
    effective verbal and listening
    communications skills

    computer skills including the


    ability to spreadsheet and
    wordprocessing programs at a
    highly proficient level
    stress management skills
    time management skills

    Personal Attributes
    The incumbent must demonstrate the following personal attributes:
    be honest and trustworthy
    be respectful
    possess cultural awareness and sensitivity
    be flexible
    demonstrate sound work ethics
    The Clerk Receptionist would normally attain the required knowledge, skills and attitudes
    through completion of an office procedures course combined with related experience.
    Equivalencies will be considered.

    Clerk Receptionist
    5/30/2005

    Page 4

    WORKING CONDITIONS
    (The unavoidable, externally imposed conditions under which the work must be performed and which create
    hardship for the incumbent including the frequency and duration of occurrence of physical demands, environmental
    c
    on
    di
    t
    i
    on
    s
    ,de
    ma
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    dsonon
    e

    ss
    e
    ns
    e
    sa
    n
    dme
    t
    a
    lde
    ma
    n
    ds
    .
    )

    Physical Demands
    (The nature of physical effort leading to physical fatigue)

    The Clerk Receptionist will have to spend long hours sitting and using office equipment and
    computers, which can cause muscle strain. The Clerk Receptionist may also have to do some
    light lifting of supplies and materials from time to time.

    Environmental Conditions
    (The nature of adverse environmental conditions affecting the incumbent)

    The office may be a busy facility. The Clerk Receptionist may have to manage a number of
    projects at one time, and may be interrupted frequently to meet the needs and requests of
    members, residents, clients and contractors. The Clerk Receptionist may find the environment to
    be busy, noisy and will need excellent organizational and time and stress management skills to
    complete the required tasks.

    Sensory Demands
    (
    Th
    en
    a
    t
    u
    r
    eofde
    ma
    n
    dsont
    h
    ei
    n
    c
    umbe
    nt

    ss
    e
    n
    s
    e
    s
    )

    Sensory demands include use of the computer, which may cause eyestrain and occasional
    headaches. The office may be noisy and busy making it difficult for the Clerk Receptionist to
    concentrate.

    Mental Demands
    (Conditions that may lead to mental or emotional fatigue)

    The Clerk Receptionist will have to manage a number of requests and situations at one time.
    Stress may be caused by the need to complete tasks within tight deadlines.

    Clerk Receptionist
    5/30/2005

    Page 5

    CERTIFICATION

    Supe
    r
    vi
    s
    or

    sTi
    t
    l
    e

    Employee Signature

    Printed Name

    Date

    Supe
    r
    vi
    s
    or

    sSi
    g
    na
    t
    ur
    e

    Da
    t
    e

    I certify that I have read and understand the I certify that this job description is an accurate
    responsibilities assigned to this position.
    description of the responsibilities assigned to
    the position.

    Se
    ni
    orAdmi
    ni
    s
    t
    r
    a
    t
    i
    veOf
    f
    i
    c
    e
    r

    sSi
    g
    na
    t
    ur
    e

    Da
    t
    e

    I approve the delegation of responsibilities outlined herein within the context of the attached
    organizational structure.

    The above statements are intended to describe the general nature and level of work being
    performed by the incumbent(s) of this job. They are not intended to be an exhaustive list of all
    responsibilities and activities required of the position.

    Clerk Receptionist
    5/30/2005

    Page 6

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