3 - Network L3 - CoCu 1 (PG 33 - 54)
3 - Network L3 - CoCu 1 (PG 33 - 54)
3 - Network L3 - CoCu 1 (PG 33 - 54)
Sub Sector
INFRASTRUCTURE SUPPORT
Job Area
Learning Outcome
Competency Unit ID
Work Activities
1.
Analyse job
order / change
request
Related Knowledge
i.
Competency
Core
Type
Level
Related Skills
Training
Duration
Attitude / Safety /
Environmental
300 Hours
Credit Hours
30
Training
Hours
Delivery
Mode
Assessment
Criteria
9 hours
Lecture
i. Types of
computer,
peripheral and
its software
identified
ii. Computer
system work
function defined
33
Work Activities
Related Knowledge
Related Skills
Attitude / Safety /
Environmental
Training
Hours
Delivery
Mode
Assessment
Criteria
Work Activities
Related Knowledge
Related Skills
Attitude / Safety /
Environmental
Training
Hours
Delivery
Mode
21 hours
Demonstration,
and practical
13 hours
Lecture
Assessment
Criteria
mobile
in-house
Identify types of
computer, peripheral
and software
ii. Define computer
system work function
Attitude:
i.
Detail and
precise in
interpreting
computer system
software and
peripheral
ii.
Analytical
mind in identifying
users needs and
requirements
2.
Prepare
computer
set-up tools,
i.
Computer hardware
compatibility check-up,
such as:
i. Computer
hardware
35
Work Activities
computer
hardware parts
and computer
software
Related Knowledge
Related Skills
Computer
components
specification:
- Processor
- RAM
- Motherboard
- Hard disk
Attitude / Safety /
Environmental
Training
Hours
Delivery
Mode
Assessment
Criteria
compatibility
determined
ii. Computer
Operating
System and
software
information
defined
Power supply
specification:
- 110V
- 240V
ii. Computer Operating
system and software
information, such as:
Software Version
Chips Architecture
- 32 bit
- 64 bit
v. Computer
system set-up
tool prepared.
Work Activities
Related Knowledge
Related Skills
Network cable
(RJ45)
v. Types of computer
monitor connector,
such as
VGA,
DVI,
HDMI
vi. Plug layout
Three pins
Two pins
International adaptor
vii. Electrical safety
requirements
electrostatic
precaution
viii. Computer system setup tools:
screw driver,
multi meter
anti-electrostatic
wristband
Vacuum cleaner
ix. Computer hardware
components
arrangement concept:
Last In First Out
(LIFO).
37
Attitude / Safety /
Environmental
Training
Hours
Delivery
Mode
Assessment
Criteria
vii.Work area
cleanliness and
hygiene up-kept
Work Activities
Related Knowledge
Related Skills
Attitude / Safety /
Environmental
Training
Hours
Delivery
Mode
32 hours
Demonstration
and practical
i.
ii.
iii.
iv.
v.
vi.
vii.
Determine computer
hardware compatibility:
Computer
components
specification
Power supply
specification
Define computer
operating system and
software information
Prepare computer cable
connector
Determine connector
orientation, computer
monitor connector type
and plug layout type
Prepare computer
system set-up tools.
Adhere electrical safety
requirements
Upkeep work area
cleanliness and hygiene
38
Attitude:
i.
Thorough in
determining
computer
Assessment
Criteria
Work Activities
Related Knowledge
Related Skills
Attitude / Safety /
Environmental
hardware
compatibility
ii.
Cautious in
preparing
hardware,
software and setup tools
Training
Hours
Delivery
Mode
27 hours
Lecture
Assessment
Criteria
Safety/Environment:
i. Adhere to work
area safety
requirement
3.
Set-up
computer
hardware
i.
ii.
Computer hardware
components installation
Processor
Mother board
Network card
Memory module
Graphic card
Sound card
Power supply
Cooling Fan
Hard disk
Storage media
Optical drive
Casing
Heat sink
Thermal paste
i. Computer
hardware
components
installed
ii. Computer
casing installed
iii. Computer
warning alarm
interpreted
iv. Power On Self
Test (POST)
messages
defined
Types of Computer
39
Work Activities
Related Knowledge
Related Skills
Types of computer
casing/cover installation
Plug and play casing
Customised casing,
such as:
- Cooling system:
o System Fan:
2 fans, 6 fans
o Air-condition
- Hard disk bays:
o 2 bays,
o 6 bays,
o 8 bays
iv.
Types of computer
warning alarm, such as:
Long beep
Short beep
v.
Types of power on
self test (POST)
messages, such as
Keyboard not
connected
BIOS date
Processor bus
speed error
40
Attitude / Safety /
Environmental
Training
Hours
Delivery
Mode
Assessment
Criteria
Work Activities
Related Knowledge
Related Skills
Attitude / Safety /
Environmental
Training
Hours
Delivery
Mode
63 hours
Demonstration
and practical
Memory module
incorrect
configuration
vi.
Manufacturer
instruction manual
i.
Install computer
hardware components
Processor
Mother board
Network card
Memory module
Graphic card
Sound card
Power supply
Cooling Fan
Hard disk
Storage media
Optical drive
Casing
Heat sink
Thermal paste
ii.
Install computer
casing/cover
iii.
Interpret computer
warning alarm
iv.
Define power on self
test (POST) messages
41
Attitude:
i.
Detail and
Assessment
Criteria
Work Activities
Related Knowledge
Related Skills
Attitude / Safety /
Environmental
systematic in
installing
computer
hardware
components and
computer casing
ii.
Thorough and
details in defining
computer warning
alarm and Power
On Self tTst
(POST)
messages
Training
Hours
Delivery
Mode
18 hours
Lecture
Assessment
Criteria
Safety/Environment:
i. Adhere to work
area safety
requirements
ii. Adhere to
manufacturer
instruction
manual
4.
Carry out
computer
software
installation
i.
Computer Operating
system installation
Types of Operating
system and its
version
- Licensed
- Open source
Operating System
Licensing
- Open source
i.
Computer
Operating
system installed
ii. Computer
devices driver
installation
carried out
iii. Software
42
Work Activities
Related Knowledge
Related Skills
- Licensed
products
ii. Types of computer
devices driver, such as:
Graphic driver
Sound card driver
Chipset driver
Network driver
Monitor driver
Attitude / Safety /
Environmental
Training
Hours
Delivery
Mode
Assessment
Criteria
application
installation
executed
iv. Computer
system software
update
performed
v. Computer
security verified
Installation license
key
iv. Software update
v. Computer security
verification,:
Anti-virus
Firewall policy
Internet browser
security setting
User Credential
- User account
information
43
Work Activities
Related Knowledge
Related Skills
Attitude / Safety /
Environmental
Training
Hours
Delivery
Mode
42 hours
Demonstration
and practical
- Network
configuration
- Email account
vi. Software back-up
Types of software
back-up
- System setting
back-up
- OS restore backup
i.
ii.
iii.
iv.
v.
vi.
Install computer
operating system
Execute computer
devices driver
installation
Perform software
application installation
Carry out computer
system software update
Verify computer
security verification,
Perform software backup
44
Attitude:
i.
Accurate and
systematic in
installing
computer
operating system
and devices
driver
ii.
Cautious in
carrying computer
software
Assessment
Criteria
Work Activities
Related Knowledge
Related Skills
Attitude / Safety /
Environmental
installation and
software back-up
Training
Hours
Delivery
Mode
9 hours
Lecture
Assessment
Criteria
Safety/Environment:
i. Adhere to work
area safety
requirement
ii. Adhere to
manufacturer
instruction
manual
5.
Set-up
computer
peripherals
i. Types of peripherals,
such as:
Printer
Scanner
Multi function
Uninterrupted Power
Supply (UPS)
i. Types of
computer
peripheral and
cables
determined
ii. Peripheral
driver
compatibility
checked
iii. Computer
peripherals
connection
carried out
Work Activities
Related Knowledge
Related Skills
Attitude / Safety /
Environmental
i. Determine types of
computer peripheral
cables
ii. Check peripheral driver
compatibility
iii. Carry out computer
peripherals connection
Printer
Scanner
Multi function
Uninterrupted Power
Supply (UPS)
Attitude:
i.
Accurate and
cautious in
carrying out
computer
peripheral
connection
ii.
Detail in
checking
peripheral driver
compatibility
Safety/Environment:
i. Adhere to work
area safety
requirement
ii. Adhere to
manufacturer
instruction
manual
46
Training
Hours
Delivery
Mode
21 hours
Demonstration
and practical
Assessment
Criteria
Work Activities
6.
Related Knowledge
i.
Related Skills
Attitude / Safety /
Environmental
Training
Hours
Delivery
Mode
9 hours
Lecture
Assessment
Criteria
i. Computer unit
test executed
ii. Computer
performance
test carried out
Sound Test
Hard disk Test
Memory Test
iii. Computer peripherals
functionality test
iv. Preparation of
computer and
peripherals handing
over to the end-user
Asset tagging
Labelling
Packing list
Logistic
arrangement
- Packing
- transportation
arrangement
v. User
Acceptance Test
(UAT) carried
out
47
Work Activities
Related Knowledge
Related Skills
Attitude / Safety /
Environmental
Training
Hours
Delivery
Mode
21 hours
Demonstration
and practical
Assessment
Criteria
Work Activities
Related Knowledge
Related Skills
Attitude / Safety /
Environmental
peripheral testing
ii.
Detail and
thorough in
preparing the
handing over of
computer and
peripherals to the
end-user
Training
Hours
Delivery
Mode
Assessment
Criteria
5 hours
Lecture
i. Company asset
documentation
carried out
Safety/Environment:
iii. Adhere to work
area safety
requirement
iv. Adhere to
manufacturer
instruction
manual
7.
Prepare
computer
system set-up
report
i. Company asset
documentation:
Types of asset:
- Operating
system,
- software,
- drivers
- Data backup
- Warranty cards
ii. User
Acceptance Test
report prepared
iii. Final as-built
diagram created
iv. Electrical
schematic
49
Work Activities
Related Knowledge
Related Skills
Attitude / Safety /
Environmental
Training
Hours
Delivery
Mode
Assessment
Criteria
diagram
produced
v. Computer setup checklist
recorded
10 hours
Attitude:
i.
Transparent
and detail in
preparing
computer system
set-up report
Safety/Environment:
i. Adhere to
company
confidentiality
policy
50
Demonstration
and case study
Work Activities
Related Knowledge
Attitude / Safety /
Environmental
Related Skills
Training
Hours
Employability Skills
Core Abilities
01.01
01.02
01.03
02.01
02.03
02.04
03.01
03.02
03.03
03.05
03.06
03.07
06.01
06.02
06.03
Social Skills
1.
2.
3.
4.
5.
6.
7.
8.
51
Communication skills
Conceptual skills
Interpersonal skills
Leadership skills
Learning skills
Multitasking and prioritizing
Self-discipline
Teamwork
Delivery
Mode
Assessment
Criteria
Core Abilities
06.04
01.04
01.05
03.08
04.01
04.02
04.03
04.04
04.05
06.05
06.06
01.11
02.10
02.11
03.13
03.14
03.15
03.16
04.07
05.01
Social Skills
1) LCD Projector
2) Laptop/PC
3) Computer hardware components
Processor
Mother board
1:25
1:25
1:25
52
4)
5)
6)
7)
8)
9)
Network card
Memory module
Graphic card
Sound card
Power supply
Cooling Fan
Hard disk
Storage media
Optical drive
Casing
Heat sink
Thermal paste
Computer casing:
Mini tower
Medium tower
Desktop casing
Computer Operating system and software
Types of computer cable connector, such as:
Network connector RJ45
Phone connector RJ11
Connector orientation:
Power cable
USB (1.1, 2.0, 3.0)
Monitor cable
Network cable (RJ45)
Computer monitor connector, such as
VGA,
DVI,
HDMI
Plug layout
Three pins
Two pins
International adaptor
1:25
1:125
1:5
1:5
1:5
1:5
1:5
1:5
53
1;1
1;1
1;1
1;1
1;1
REFERENCES
1.
Books, Hephaestus (2011) . Computer Peripherals, Including: Computer Monitor, Fax, Hard Disk Drive, Stored Energy Printer, Peripheral, Plug
and Play, Auto-Configuration, Game Port, Hot Swapping, Autodetection, Surge Protector, Remote Terminal Unit,. Western Digital Media Center.
Hephaestus Books, Lightning Source Uk Ltd. ISBN-13: 978-1-242-97956-9
2.
Jyoti Snehi. (2006). Computer Peripherals and Interfacing. Firewall Media. ISBN-13: 978-81-7008-929-2
3.
R.A. Penfold. (2005). How to Set Up Your New Computer. Bernard Babani Publishing
ISBN-13: 978-0-85934-559-0
4.
Robert B J Warnar (2012). Computer Peripheral Memory System Forecast (Volume 500-545). General Books. ISBN-13: 978-1-235-71266-1
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