PMG1006-B20A: User's Guide
PMG1006-B20A: User's Guide
PMG1006-B20A: User's Guide
Users Guide
Default Login Details
LAN IP Address
http://192.168.1.1
User Name
www.zyxel.com
Password
admin
1234
IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
Screenshots and graphics in this book may differ slightly from your product due to differences in
your product firmware or your computer operating system. Every effort has been made to ensure
that the information in this manual is accurate.
Related Documentation
Quick Start Guide
The Quick Start Guide shows how to connect the GPON Device and get up and running right
away.
Table of Contents
Table of Contents
Table of Contents .................................................................................................................................3
Chapter 1
Introduction...........................................................................................................................................5
1.1 Overview .............................................................................................................................................5
1.2 Managing the GPON Device ...............................................................................................................5
1.3 Good Habits for Managing the GPON Device .....................................................................................5
1.4 LEDs (Lights) ......................................................................................................................................6
1.5 The Reset Button ................................................................................................................................7
1.5.1 Using the Reset Button ..............................................................................................................7
Chapter 2
The Web Configurator ..........................................................................................................................9
2.1 Overview ............................................................................................................................................9
2.1.1 Accessing the Web Configurator ...............................................................................................9
2.2 Web Configurator Main Screen ......................................................................................................... 11
2.2.1 Title Bar ................................................................................................................................... 11
2.2.2 Navigation Panel .....................................................................................................................12
2.2.3 Main Window ...........................................................................................................................12
2.2.4 Status Bar ................................................................................................................................12
Chapter 3
Status Screen ......................................................................................................................................13
3.1 Status ................................................................................................................................................13
Chapter 4
LAN ......................................................................................................................................................15
4.1 Overview ..........................................................................................................................................15
4.2 IP .......................................................................................................................................................15
Chapter 5
Maintenance ........................................................................................................................................17
5.1 Overview ...........................................................................................................................................17
5.2 SLID .................................................................................................................................................17
5.3 General
...........................................................................................................................................18
Table of Contents
.........................................................................................................................................22
Chapter 6
Troubleshooting..................................................................................................................................27
6.1 Overview ...........................................................................................................................................27
6.2 Power, Hardware Connections, and LEDs ........................................................................................27
6.3 GPON Device Access and Login ......................................................................................................28
6.4 Internet Access .................................................................................................................................29
C HAPT ER
Introduction
1.1 Overview
The PMG1006-B20A SFU (Single Family Unit) combines a fiber optic GPON (Gigabit Passive Optical
Network) ONT (Optical Network Terminal) with a built-in 4-port Gigabit Ethernet switch. Your GPON
Device provides shared Internet access through a fiber optic line connected to the PON ports builtin optical transceiver.
Figure 1 GPON Device Providing Internet Access
Fiber
Internet
Gb Ethernet
Chapter 1 Introduction
Back up the configuration (and make sure you know how to restore it). Restoring an earlier
working configuration may be useful if the GPON Device becomes unstable or even crashes. If
you forget your password, you will have to reset the GPON Device to its factory default settings.
If you backed up an earlier configuration file, you would not have to totally re-configure the
GPON Device. You could simply restore your last configuration.
None of the LEDs are on if the GPON Device is not receiving power.
Table 1 LED Descriptions
LED
COLOR
STATUS
DESCRIPTION
POWER
Green
On
Off
Green
On
Orange
On
The GPON Devices PON port is physically connected but not registered.
Red
On
The GPON Devices PON port is not connected. The optical transceiver may
have malfunctioned or the fiber cable may not be connected or may be
broken or damaged enough to break the PON connection.
ALARM
Red
On
Off
10/100/
100 1~4
Orange
On
Blinking
The GPON Device is sending/receiving data to/from the LAN through this
port.
On
The GPON Device has a 100 Mb Ethernet connection with another device
on the LAN through this port.
Blinking
The GPON Device is sending/receiving data to/from the LAN through this
port.
On
Blinking
The GPON Device is sending/receiving data to/from the LAN through this
port.
Off
The GPON Device does not have an Ethernet connection with the LAN
through this port.
Green
On
Orange
On
PON
Green
Red
DUPLEX
1~4
Chapter 1 Introduction
To set the GPON Device back to the factory default settings, press the RESET button for more than
three seconds and then release it. The LEDs flash and the GPON Device restores the defaults and
restarts.
Note: Press the RESET button for less than one second to restart the GPON Device
without changing it back to the factory default settings.
Chapter 1 Introduction
C HAPT ER
Make sure your GPON Device hardware is properly connected (see the Quick Start Guide for
details).
Type the default GPON Device address shown on the cover page of this Users Guide as the URL.
A password screen displays. Enter the user name and password shown on the cover page of this
Users Guide and click Login.
Figure 3 Password Screen
Note: For security reasons, the GPON Device automatically logs you out if you do not use
the Web Configurator for an extended period of time. If this happens, log in again.
6
Use the next screen to change your password. Make sure you write your new password down and
store it in a safe place. Click Apply.
Figure 4 Change Password Screen
10
A
C
B
D
A - title bar
B - navigation panel
C - main window
D - status bar
11
TAB
Status
FUNCTION
This screen shows the GPON Devices general device and interface status
information.
Network
LAN
IP
Use this screen to configure your GPON Devices LAN IP address and subnet
mask.
SLID
SLID
Use this screen to change your GPON Devices Subscriber Location ID (SLID)
setting. The SLID identifies your device to the GPON service provider.
System
General
Transceiver
Use this screen to view current status information for the GPON Devices
optical transceiver and configure transceiver alarm thresholds.
View Log
Log Settings
Use this screen to select which logs the GPON Device records.
Firmware
Configuration
Use this screen to backup and restore your GPON Devices configuration
(settings) or reset the factory default settings.
Restart
Use this screen to reboot the GPON Device without turning the power off.
Maintenance
Logs
Tools
12
C HAPT ER
Status Screen
3.1 Status
Click Status to see the current status of the GPON Device, its system resources, and interfaces.
Figure 7 Status
DESCRIPTION
Refresh Interval
Select how often you want the GPON Device to update this screen from the drop-down
list box.
Device Information
Host Name
This field displays the GPON Device system name. It is used for identification. You can
change this in the Maintenance > System > General screens System Name field.
Model Number
Firmware Version
This field displays the current version of the firmware inside the GPON Device. Click
this to go to the screen where you can change it.
LAN Information
IP Address
This field displays the current IP address of the GPON Device in the LAN. Click this to
go to the screen where you can change it.
IP Subnet Mask
13
DESCRIPTION
This is the LAN interface MAC (Media Access Control) address unique to your GPON
Device. The MAC address uses six pairs of hexadecimal notation and follows an
industry standard that ensures no other adapter has the same address.
Transceiver Status
Temperature
This displays the transceivers temperature in Celsius. The normal range is 0-70
degrees.
Voltage
This displays the transceivers voltage in Volts. The normal range is 3.13-3.47 Volts.
Bias Current
This displays the transceivers bias current in mA. The normal range is 4-50 mA.
Optical Tx Power
This displays the transceivers optical transmitting power in dBm. The normal range is
.5 to 5 dBm.
Optical Rx Power
This displays the transceivers optical receiving power in dBm. The normal range is -6
to -28 dBm.
System Status
System Uptime
This field displays how long the GPON Device has been running since it last started up.
The GPON Device starts up when you turn it on, when you restart it (Maintenance >
Tools > Restart), or when you reset it.
CPU Usage
This field displays what percentage of the GPON Devices processing ability is currently
used. When this percentage is close to 100%, the GPON Device is running at full load,
and the throughput is not going to improve anymore. If you want some applications to
have more throughput, you should turn off other applications.
Memory Usage
This field displays what percentage of the GPON Devices memory is currently used.
Usually, this percentage should not increase much. If memory usage gets close to
100%, the GPON Device is probably becoming unstable. Restart it (see Section 5.10
on page 25, or turn it off for a few seconds.
Interface Status
14
Interface
Status
This field displays Up when the interface has a connection and Down when it does
not.
Rate
This field displays the connection speed of the WAN interfaces PON connection when it
is connected. This field displays the connection speed and duplex for a connected LAN
interface.
C HAPT ER
4
LAN
4.1 Overview
This chapter describes how to configure LAN settings.
A Local Area Network (LAN) is a shared communication system to which many computers are
attached. A LAN is a computer network limited to the immediate area, usually the same building or
floor of a building.
4.2 IP
Click Network > LAN to open the IP screen. Use this screen to set the Local Area Network IP
address and subnet mask of your GPON Device.
Figure 8 Network > LAN > IP
DESCRIPTION
IP Address
Enter the LAN IP address you want to assign to your GPON Device in dotted decimal
notation, for example, 192.168.1.1 (factory default).
IP Subnet Mask
Type the subnet mask of your network in dotted decimal notation, for example
255.255.255.0 (factory default). Your GPON Device automatically computes the
subnet mask based on the IP address you enter, so do not change this field unless you
are instructed to do so.
Apply
Cancel
15
Chapter 4 LAN
16
C HAPT ER
Maintenance
5.1 Overview
Use the SLID screen (see Section 5.2 on page 17) to change your GPON Devices Subscriber
Location ID (SLID) setting.
Use the General screen (see Section 5.3 on page 18) to configure your GPON Devices name,
management inactivity timeout, and password.
Use the Transceiver screen (see Section 5.4 on page 19) to view current status information for
the GPON Devices optical transceiver and configure transceiver alarm thresholds.
Use the Logs screens (see Section 5.5 on page 20 and Section 5.6 on page 21) to display your
GPON Devices logs and select which logs to record.
Use the Tools screens (see Section 5.7 on page 22 through Section 5.10 on page 25) to upload
new firmware, manage configuration files and restart your GPON Device.
5.2 SLID
To change your GPON Devices Subscriber Location ID (SLID) setting, click Maintenance > SLID.
The screen appears as shown. The SLID identifies your device to the GPON service providers
Optical Line Terminal (OLT). If your GPON service provider gave you an SLID to use, enter it in this
screen.
Figure 9 Maintenance > SLID
17
Chapter 5 Maintenance
DESCRIPTION
Enable SLID
Select this to have the GPON Device use the SLID to identify itself to the OLT.
SLID Value
Enter the SLID used for gaining access to the service providers network. It is casesensitive, so make sure [Caps Lock] is not on.
Apply
Cancel
5.3 General
Use this screen to configure the GPON Devices system name, inactivity timer, and password. Click
Maintenance > System to open the General screen.
Figure 10 Maintenance > System > General
DESCRIPTION
General Setup
System Name
Choose a descriptive name for identification purposes. Because some ISPs check this
name it is recommended you enter your computers Computer name in this field. This
name can be up to 30 alphanumeric characters long. Spaces are not allowed, but dashes
- and underscores "_" are accepted.
18
To find your computers name in Windows XP, click Start > My Computer > View
system information and then click the Computer Name tab. See the Full
computer name field.
In Windows 7, click Start, right click Computer, and click Properties. See the entry
in the Full computer name field.
Chapter 5 Maintenance
DESCRIPTION
Administrator
Inactivity Timer
Type how many minutes a management session (either via the Web Configurator or
telnet) can be left idle before the session times out. The default is 5 minutes. After it
times out you have to log in with your password again. Very long idle timeouts may have
security risks. A value of "0" means a management session never times out, no matter
how long it has been left idle (not recommended).
Password
Old Password
Type the default password or the existing password you use to access the system in this
field.
New Password
Type your new system password (up to 30 characters). Note that as you type a password,
the screen displays a (*) for each character you type. After you change the password, use
the new password to access the GPON Device.
Retype to Confirm
Apply
Cancel
5.4 Transceiver
Click Maintenance > System > Transceiver to view your GPON Devices current transceiver
status and configure alarm thresholds. The optical SFP transceivers support for the Digital
Diagnostics Monitoring Interface (DDMI) function lets you monitor the transceivers parameters to
perform component monitoring, fault isolation and failure prediction tasks. This allows proactive,
preventative network maintenance to help ensure service continuity. The values in the following
figure are an example for reference only. See the table for details about the normal parameter
ranges.
EX
A
M
PL
E
DESCRIPTION
Current Value
This column displays the current status for each monitored DDMI parameter.
High Alarm
Threshold
Use this column to set the high value alarm threshold for each monitored DDMI
parameter. The GPON Device reports an alarm signal to the Optical Line Terminal (OLT) if
the monitored DDMI parameter reaches this value.
19
Chapter 5 Maintenance
DESCRIPTION
Low Alarm
Threshold
Use this column to set the low value alarm threshold for each monitored DDMI parameter.
The GPON Device reports an alarm signal to the Optical Line Terminal (OLT) if the
monitored DDMI parameter reaches this value.
Temperature
(Celsius)
Voltage (Volts)
Bias Current
(milliAmperes)
The transceiver's bias current in mA. The normal range is 4-50 mA.
Optical Transmit
Power (dBm)
The transceiver's optical transmitting power in dBm. The normal range is .5 to 5 dBm. N/
A displays when the PON port is not connected.
Optical Receive
Power (dBm)
The transceiver's optical receiving power in dBm. The normal range is -6 to -28 dBm. N/A
displays when the PON port is not connected.
Apply
Cancel
20
Chapter 5 Maintenance
DESCRIPTION
Display
The categories that you select in the Log Settings screen display in the drop-down list box.
Select a category of logs to view; select All Logs to view logs from all of the log categories
that you selected in the Log Settings page.
Refresh
Clear Log
This field is a sequential value and is not associated with a specific entry.
Time
Facility
Level
Message
First
Previous
Page
This indicates which page you are on, out of how many. You can enter a page number here
and press [Enter] to jump directly to that page.
Next
Last
Refresh
DESCRIPTION
Active Log
[Log Type]
Select the type of log you want to be displayed on the View Logs screen.
21
Chapter 5 Maintenance
DESCRIPTION
Apply
Click Apply to save your customized settings and exit this screen.
Cancel
Do NOT turn off the GPON Device while a firmware upload is in progress!
Only use firmware for your specific model. Refer to the label on the
bottom of your GPON Device.
5.8 Firmware
Click Maintenance > Tools to open the Firmware screen. Follow the instructions in this screen to
upload firmware to your GPON Device. The upload process uses HTTP (Hypertext Transfer Protocol)
and may take up to two minutes. After a successful upload, the system will reboot.
Figure 14 Maintenance > Tools > Firmware
22
Chapter 5 Maintenance
DESCRIPTION
Firmware Upgrade
Current Firmware
Version
File Path
Type in the location of the file you want to upload in this field or click Browse ... to find it.
Browse...
Click Browse... to find the .bin file you want to upload. Remember that you must
decompress compressed (.zip) files before you can upload them.
Upload
Click Upload to begin the upload process. This process may take up to two minutes.
After you see the Firmware Upload in Progress screen, wait three minutes before logging into
the GPON Device again.
The GPON Device automatically restarts in this time causing a temporary network disconnect.
After two minutes, log in again and check your new firmware version in the Status screen.
If the upload was not successful, the following screen will appear. Click Return to go back to the
Firmware screen.
23
Chapter 5 Maintenance
5.9 Configuration
Click Maintenance > Tools > Configuration. Information related to factory defaults, backup
configuration, and restoring configuration appears in this screen, as shown next.
Figure 15
24
Chapter 5 Maintenance
DESCRIPTION
File Path
Type in the location of the file you want to upload in this field or click Browse ... to find it.
Browse...
Click Browse... to find the file you want to upload. Remember that you must decompress
compressed (.ZIP) files before you can upload them.
Upload
After you see a restore configuration successful screen, you must then wait one minute before
logging into the GPON Device again.
The GPON Device automatically restarts in this time causing a temporary network disconnect.
If you uploaded the default configuration file you may need to change the IP address of your
computer to be in the same subnet as the default GPON Device IP address shown on the cover.
If the upload was not successful, the following screen will appear. Click Return to go back to the
Configuration screen.
5.10 Restart
System restart allows you to reboot the GPON Device without turning the power off. Click
Maintenance > Tools > Restart. Click Restart to have the GPON Device reboot. This does not
affect the GPON Device's configuration.
Figure 16 Maintenance > Tools > Restart
25
Chapter 5 Maintenance
26
C HAPT ER
Troubleshooting
6.1 Overview
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
Power, Hardware Connections, and LEDs
GPON Device Access and Login
Internet Access
Make sure you are using the power adaptor or cord included with the GPON Device.
Make sure the power adaptor or cord is connected to the GPON Device and plugged in to an
appropriate power source. Make sure the power source is turned on.
Make sure you understand the normal behavior of the LED. The PON LED turns red if the optical
transceiver has malfunctioned or the fiber cable is not connected or is broken or damaged enough
to break the PON connection. See Section 1.4 on page 6 for details about the other LEDs.
Check the hardware connections. See the Quick Start Guide for details.
Inspect your cables for damage. Contact the vendor to replace any damaged cables.
27
Chapter 6 Troubleshooting
If you changed the IP address and have forgotten it, reset the GPON Device to its factory defaults.
See Section 1.5 on page 7.
Check the hardware connections, and make sure the LEDs are behaving as expected. See Section
1.4 on page 6.
Make sure your Internet browser does not block pop-up windows and has Javascript and Java
enabled.
Reset the GPON Device to its factory defaults, and try to access the GPON Device with the default
IP address. See Section 1.5 on page 7.
I can see the Login screen, but I cannot log in to the GPON Device.
28
Make sure you have entered the user name and password correctly. The default user name is
shown on the cover page of this Users Guide. These fields are case-sensitive, so make sure [Caps
Lock] is not on.
You cannot log in to the Web Configurator while someone is using Telnet to access the GPON
Device. Log out of the GPON Device in the other session, or ask the person who is logged in to log
out.
Turn the GPON Device off for ten seconds and then back on.
Chapter 6 Troubleshooting
If this does not work, you have to reset the GPON Device to its factory defaults. See Section 1.5 on
page 7.
Check the hardware connections, and make sure the LEDs are behaving as expected.
The PON LED turns red if the optical transceiver has malfunctioned or the fiber cable is not
connected or is broken or damaged enough to break the PON connection.
The PON LED turns orange if the GPON Devices PON port is physically connected but not
registered. If the service provider gave you an SLID to use, make sure you entered the SLID
correctly (see Section 5.2 on page 17). It is case-sensitive, so make sure [Caps Lock] is not on.
See Section 1.4 on page 6 for details about the other LEDs.
Make sure you entered the ISP account information correctly in your computer. These fields are
case-sensitive, so make sure [Caps Lock] is not on.
Disconnect all the cables from your GPON Device, and follow the directions in the Quick Start Guide
again.
I cannot access the Internet anymore. I had access to the Internet (with the GPON Device),
but my Internet connection is not available anymore.
Check the hardware connections, and make sure the LEDs are behaving as expected. The PON LED
turns red if the optical transceiver has malfunctioned or the fiber cable is not connected or is broken
or damaged enough to break the PON connection. See Section 1.4 on page 6 for details about the
other LEDs.
There might be a lot of traffic on the network. Look at the LEDs (see Section 1.4 on page 6). If the
GPON Device is sending or receiving a lot of information, try closing some programs that use the
Internet, especially peer-to-peer applications.
29
Chapter 6 Troubleshooting
30
A PPENDIX
Legal Information
Copyright
Copyright 2013 by ZyXEL Communications Corporation.
The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into
any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or
otherwise, without the prior written permission of ZyXEL Communications Corporation.
Published by ZyXEL Communications Corporation. All rights reserved.
Disclaimer
ZyXEL does not assume any liability arising out of the application or use of any products, or software described herein. Neither does it
convey any license under its patent rights nor the patent rights of others. ZyXEL further reserves the right to make changes in any
products described herein without notice. This publication is subject to change without notice.
Trademarks
Trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners.
Certifications
Federal Communications Commission (FCC) Interference Statement
This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses,
and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this device does cause harmful interference to radio/television reception, which can be determined by turning the device off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
1
2
3
4
Notices
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the
equipment.
Viewing Certifications
Go to http://www.zyxel.com to view this products documentation and certifications.
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is in lieu of all other
warranties, express or implied, including any implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL shall in
no event be held liable for indirect or consequential damages of any kind to the purchaser.
To obtain the services of this warranty, contact your vendor. You may also refer to the warranty policy for the region in which you bought
the device at http://www.zyxel.com/web/support_warranty_info.php.
Registration
Register your product online to receive e-mail notices of firmware upgrades and information at www.zyxel.com for global products, or at
www.us.zyxel.com for North American products.
31
Safety Warnings
To avoid possible eye injury, do NOT look into an operating fiber-optic modules connector.
Do NOT use this product near water, for example, in a wet basement or near a swimming pool.
Do NOT expose your device to dampness, dust or corrosive liquids.
Do NOT store things on the device.
Do NOT install, use, or service this device during a thunderstorm. There is a remote risk of electric shock from lightning.
Connect ONLY suitable accessories to the device.
Do NOT open the device or unit. Opening or removing covers can expose you to dangerous high voltage points or other risks. ONLY
qualified service personnel should service or disassemble this device. Please contact your vendor for further information.
Make sure to connect the cables to the correct ports.
Place connecting cables carefully so that no one will step on them or stumble over them.
Always disconnect all cables from this device before servicing or disassembling.
Use ONLY an appropriate power adaptor or cord for your device. Connect it to the right supply voltage (for example, 110V AC in North
America or 230V AC in Europe).
Do NOT allow anything to rest on the power adaptor or cord and do NOT place the product where anyone can walk on the power
adaptor or cord.
Do NOT use the device if the power adaptor or cord is damaged as it might cause electrocution.
If the power adaptor or cord is damaged, remove it from the device and the power source.
Do NOT attempt to repair the power adaptor or cord. Contact your local vendor to order a new one.
Do not use the device outside, and make sure all the connections are indoors. There is a remote risk of electric shock from lightning.
Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your device.
If you wall mount your device, make sure that no electrical lines, gas or water pipes will be damaged.
This product is for indoor use only (utilisation intrieure exclusivement).
Your product is marked with this symbol, which is known as the WEEE mark. WEEE stands for Waste Electronics
and Electrical Equipment. It means that used electrical and electronic products should not be mixed with general
waste.
"PRODUCT COMPLIES WITH 21 CFR 1040.10 AND 1040.11"
"PRODUIT CONFORME SELON 21CFR 1040.10 ET 1040.11"
CLASS 1 LASER PRODUCT
APPAREIL LASER DE CLASSE 1
32
Index
Index
A
alarm threshold 19
backup 24
bias current 20
host 19
blinking LEDs 6
certifications 31
notices 31
viewing 31
LAN setup 15
copyright 31
LEDs 6
log out 10
low alarm threshold 20
D
DDMI (Digital Diagnostics Monitoring Interface) 19
default 25
default LAN IP address 9
M
managing the device
good habits 5
disclaimer 31
O
F
OLT (Optical Line Terminal) 17, 19
FCC interference statement 31
fiber optic 5
firmware
upload 22
upload error 23
P
ports 6
33
Index
product registration 31
Q
Quick Start Guide 2
R
receiving power 20
registration
product 31
related documentation 2
resetting your device 7
restore 25
S
SFU (Single Family Unit) 5
SLID (Subscriber Location ID) 17
status indicators 6
system name 18
T
temperature 20
trademarks 31
transmitting power 20
V
voltage 20
W
warranty 31
note 31
Web Configurator 9
34