7 Habits
7 Habits
7 Habits
A Brief Introduction
The book opens by explaining how many individuals who have achieved a high
degree of outward success find themselves still struggling with an inner need for
developing personal effectiveness and growing healthy relationships with other
people.
Covey believes the way we see the world is entirely based on our own perceptions.
In order to change a given situation, we must change ourselves, and in order to
change ourselves, we must be able to change our perceptions.
In studying over 200 years' worth of literature on the concept of "success," Covey
identified a very important change in the way that humans have defined success
over time.
In earlier times, the foundation of success rested upon Character Ethic (things like
integrity, humility, fidelity, temperance, courage, justice, patience, industry, simplicity,
modesty, and the Golden Rule). But starting around the 1920s, the way people
viewed success shifted to what Covey calls Personality Ethic(where success is a
function of personality, public image, attitudes and behaviors).
These days, people look for quick fixes. They see a successful person, team, or
organization and ask "How do you do it? Teach me your techniques!" But these
shortcuts that we look for, hoping to save time and effort and still achieve the
desired result, are simply band-aids that will yield short-term solutions; they don't
address the underlying condition.
"The way we see the problem is the problem," Covey emphasizes. We must allow
ourselves to undergo paradigm shifts - to change ourselves fundamentally and not
just alter our attitudes and behaviors on the surface level - in order to achieve true
change.
That's where the seven habits of highly effective people come in:
Habits 1, 2, and 3 are focused on self-mastery and moving from dependence
to independence.
Habits 4, 5, and 6 are focused on developing teamwork, collaboration, and
communication skills, and moving from independence to interdependence.
Habit 7 is focused on continuous growth and improvement, and embodies all
the other habits.
Be Proactive
HABIT 1
Quick Summary:
Were in charge. We choose the scripts by which to live our lives. Use this selfawareness to be proactive and take responsibility for your choices.
The first habit that Covey discusses is being proactive. What distinguishes us as
humans from all other animals is our inherent ability to examine our own character,
to decide how to view ourselves and our situations, to control our own effectiveness.
Reactive people take a passive stance - they believe that the world is happening to
them. They say things like:
"There's nothing I can do."
"That's just the way I am."
They think the problem is "out there" - but that thought is the problem. Reactivity
becomes a self-fulfilling prophecy, and reactive people feel increasingly victimized
and out of control.
Proactive people, however, recognize that they have responsibility - or "responseability."
Response-ability
the ability to choose how you will respond to a given stimulus or situation
The positive energy we exert will cause our Circle of Influence to expand.
Reactive people, on the other hand, focus on things that are in their Circle of
Concern but not in their Circle of Influence, which leads to blaming external factors,
emanating negative energy, and causing their Circle of Influence to shrink.
Covey emphasizes that our self-awareness empowers us to shape our own lives,
instead of living our lives by default, or based on the standards or preferences of
others.
Beginning with the end in mind is also extremely important for businesses. Being a
manager is about optimizing for efficiency. But being a leader is about setting the
right strategic vision for your organization in the first place, and asking "what are we
trying to accomplish?"
Before we as individuals or organizations can start setting and achieving goals, we
must be able to identify our values. This process may involve some rescripting to
be able to assert our own personal values.
rescripting
changing some of the basic paradigms that you have, to recognize ineffective scripts
that have been written for you and proactively write your own with your own values
It is also important to identify our center. Whatever is at the center of our life will be
the source of our security, guidance, wisdom, and power.
1. Visualize in rich detail your own funeral. Who is there? What are they saying
about you? About how you lived your life? About the relationships you had? What do
you want them to say? Think about how your priorities would change if you only had
30 more days to live. Start living by these priorities.
Inspiration: The late Steve Jobs used a similar motivation in his daily success
routine. Learn about it here.
3. What scares you? Public speaking? Critical feedback after writing a book? Write
down the worst-case scenario for your biggest fear, then visualize how you'll handle
this situation. Write down exactly how you'll handle it.
All activities can be categorized based on two factors: urgent and important. Take a
look at this time management matrix:
We react to urgent matters. We spend our time doing things that are not important.
That means that we neglect Quadrant II, which is the actually most crucial of them
all.
If we focus on Quadrant I and spend our time managing crises and problems, it
keeps getting bigger and bigger until it consumes us. These leads to stress, burnout,
and constantly putting out fires.
If we focus on Quadrant III, we spend most of our time reacting to matters that
seem urgent, when the reality is their perceived urgency is based on the priorities
and expectations of others. This leads to short-term focus, feeling out of control, and
shallow or broken relationships.
If we focus on Quadrant IV, we are basically leading an irresponsible life. This
often leads to getting fired from jobs and being highly dependent on others.
Quadrant II is at the heart of effective personal management. It deals with things
like building relationships, long-term planning, exercising, preparation - all things we
know we need to do but somehow seldom get around to actually doing, because
they dont feel urgent.
In order to focus our time in Quadrant II, we have to learn how to say no to other
activities, sometimes ones that seem urgent. We also need to be able to delegate
effectively.
Plus, when we focus on Quadrant II, it means were thinking ahead, working on the
roots, and preventing crises from happening in the first place! This helps us
implement the Pareto Principle.
Pareto Principle
80 percent of the results flow our of 20 percent of the activities
We should always maintain a primary focus on relationships and results, and a
secondary focus on time.
1. Identify a Quadrant II activity you know youve been neglecting. Write it down and
commit to implementing it.
3. After creating your own matrix, estimate how much time you spend in each
quadrant. Then log your time over 3 days. How accurate was your estimate? How
much time did you spend in quadrant 2 (the most important quadrant)?
Think Win-Win
HABIT 4
Quick Summary:
In order to establish effective interdependent relationships, we must commit to
creating Win-Win situations that are mutually beneficial and satisfying to each party.
1. Win-Win: Both people win. Agreements or solutions are mutually beneficial and
satisfying to both parties.
2. Win-Lose: If I win, you lose. Win-Lose people are prone to use position, power,
credentials, and personality to get their way.
3. Lose-Win: I lose, you win. Lose-Win people are quick to please and appease,
and seek strength from popularity or acceptance.
4. Lose-Lose: Both people lose. When two Win-Lose people get together - that is,
when two determined, stubborn, ego-invested individuals interact - the result will be
Lose-Lose.
5. Win: People with the Win mentality dont necessarily want someone else to lose thats irrelevant. What matters is that they get what they want.
In solving for Win-Win, we must consider two factors: consideration and courage.
Take a look at the following chart:
Abundance Mentality
the paradigm that there is plenty out there for everybody
Most people, on the other hand, think with the Scarcity Mentality - aka operating as
if everything is zero-sum (in other words, if you get it, I dont). People with the
Scarcity Mentality have a very hard time sharing recognition or credit and find it
difficult to be genuinely happy about other peoples successes.
When it comes to interpersonal leadership, the more genuine our character is, the
higher our level of proactivity; the more committed we are to Win-Win, the more
powerful our influence will be.
To achieve Win-Win, keep the focus on results, not methods; on problems, not
people.
Lastly, the spirit of Win-Win cant survive in an environment of competition. As an
organization, we need to align our reward system with our goals and values and
have the systems in place to support Win-Win.
2. Identify three important relationships in your life. Think about what you feel the
balance is in each of those relationships. Do you give more than you take? Take
more than you give? Write down 10 ways to always give more than you take with
each one.
Pro Tip: Here's how one top tier networker builds successful relationships by giving
more than he takes.
3. Deeply consider your own interaction tendencies. Are they Win-Lose? How does
that affect your interactions with others? Can you identify the source of that
approach? Determine whether or not this approach serves you well in your
relationships. Write all of this down.
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Empathic Listening
listening with the intent to understand, both intellectually and emotionally
After all, Covey points out, communication experts estimate that:
10% of our communication is represented by our words
30% is represented by our sounds
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When we listen autobiographically - in other words, with our own perspective as our
frame of reference - we tend to respond in one of four ways:
When were able to present our ideas clearly, and in the context of a deep
understanding of the other persons needs and concerns, we significantly increase
the credibility of your ideas.
1. Next time youre watching two people communicating, cover your ears and watch.
What emotions are being communicated that might not come across through words
alone? Was one person or the other more interested in the conversation? Write
down what you noticed.
2. Next time you give a presentation, root it in empathy. Begin by describing the
audience's point of view in great detail. What problems are they facing? How is what
you're about to say offering a solution to their problems?
Pro Tip: One executive recomends planning your approach. Check out her specific
tips here.
Synergize
HABIT 6
Quick Summary:
By understanding and valuing the differences in another persons perspective, we
have the opportunity to create synergy, which allows us to uncover new possibilities
through openness and creativity.
The combination of all the other habits prepares us for Habit 6, which is the habit
of synergy.
synergy
when one plus one equals three or more, when the whole is greater than the sum of
its parts
For example, if you plant two plants close together, their roots will co-mingle and
improve the quality of the soil, so that both plants will grow better than they would on
their own.
Synergy allows us to create new alternatives, open new possibilities. It allows us as
a group to collectively agree to ditch the old scripts and write new ones.
Once we have these in mind, we you can pool our desires with those of the other
person or group. And then were not on opposite sides of the problem - were
together on one side, looking at the problem, understanding all the needs, and
working to create a third alternative that will meet them.
What we end up with is not a transaction, but a transformation. Both sides get what
they want, and they build their relationship in the process.
By putting forth a spirit of trust and safety, we will prompt others to become
extremely open, and feed on each others insights and ideas, creating
synergy.
Achieving synergy is often exciting, and is often felt so strongly when it happens that
some people attempt to recreate a particular synergistic experience. This cant often
be done; however, we can seek new synergistic experiences around new and
different purposes.
The real essence of synergy is valuing the differences - the mental, emotional, and
psychological differences between people.
After all, if two people have the same opinion, one is unnecessary. When we
become aware of someones different perspective, we can say, Good! You see it
differently! Help me see what you see.
We seek first to understand, and then we find strength and utility in those different
perspectives in order to create new possibilities and Win-Win results.
Synergy allows us to:
Value the differences in other people as a way to improve our point of view
and expand your perspective
Sidestep negative energy and look for the good in others
Exercise courage in interdependent situations to be open and encourage
others to be open
Catalyze creativity and find a solution that will be better for everyone by
looking for a third alternative
1. Make a list of people who irritate you. Now choose just one person. How are their
views different? Now put yourself in their shoes for one minute. Think and pretend
how it feels to be them. Does this help you understand them better?
Now next time you're in a disagreement with that person, try to understand their
concerns. Why they disagree with you. The more you can understand this, the better
you can make them agree.
2. Make a list of people who irritate you. Now choose just one person. How are their
views different? Now write down a situation where you had excellent teamwork and
synergy. Why? What conditions were met to reach such fluidity in your interactions?
How can you recreate those conditions again?
Free Tool: Sometimes this is as simple as maintaining your own personal energy,
which this free tool can help with.
Habit 7 is focused around renewal, or taking time to sharpen the saw. It surrounds
all of the other habits and makes each one possible by preserving and enhancing
your greatest asset - yourself.
There are four dimensions of our nature, and each must be exercised regularly, and
in balanced ways:
Physical Dimension
The goal of continuous physical improvement is to exercise our body in a way that
will enhance our capacity to work, adapt, and enjoy.
To renew ourselves physically, we must:
Eat well
Get sufficient rest and relaxation
Exercise on a regular basis to build endurance, flexibility, and strength
Focusing on the physical dimension helps develop Habit 1 muscles of proactivity; we
act based on the value of well-being instead of reacting to the forces that keep us
from fitness.
Mental Dimension
The goal of renewing our mental health is to continue expanding our mind.
To renew ourselves mentally, we can:
Read good literature
Keep a journal of your thoughts, experiences, and insights
Limit television watching to only those programs that enrich your life and mind
As we focus on renewing ourselves along these four dimensions, we must also seek
to be a positive scripter for other people. We must look to inspire others to a higher
path by showing them we believe in them, by listening to them empathically, by
encouraging them to be proactive.
The real beauty of the 7 Habits is that improvement in one habit synergistically
increases our ability to improve the rest.
Renewal is the process that empowers us to move along an upward spiral of
growth and change, of continuous improvement.
1. Make a list of activities that would help you renew yourself along each of the 4
dimensions. Select one activity for each dimension and list it as a goal for the
coming week. At the end of the week, evaluate your performance. What led you to
succeed or fail to accomplish each goal?
2. Commit to writing down a specific sharpen the saw activity in all four dimensions
every week, to do them, and to evaluate your performance and results.
Free Resource: A journal can actually boost productivity. Learn more in this post.