Chapter 1
Chapter 1
Chapter 1
Louis Capozzi
Shelley Spector
Abstract
While the profession of public relations is only a century old, man has
been practicing the art of influencing public attitudes since the dawn
of civilization. This book looks at modern America through the lens of
public relations, showing how many of the events that have changed the
course of our nations modern history were triggered by campaigns to
influence attitudes, opinions, and behaviors.
And while the channels may have evolved in the modern erafrom
radio and newspapers, billboards and magazine ads, to television and the
Internet, to Tumblr and Instagramthe underlying power of public relations to shape organizations and issues, and to change human behavior
has not.
Inside this book youll find case studies on campaigns from the
Womens Movement through Civil Rights to public education on health
and safety issues that document the role public relations has played in
shaping contemporary American culture and society.
Keywords
Activism, Awareness, Civil Rights, Communications, Democracy, Diversity, Equal justice, Gender equality, Influence, Influencers, Key audiences,
Key publics, Labor, Media, Messaging, Outreach, Persuasion, Political
Movements, Protests, Public Health Movements, Public opinion, Public
Relations, Public Service, Publicity, Racial equality, Religious equality,
Social Change, Social Movements, Strategy, Strategic Communications,
Tactics, Womens Movements
Contents
Preface...................................................................................................ix
Introduction...........................................................................................xi
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
Chapter 7
Chapter 8
Chapter 9
Chapter 10
Chapter 11
Chapter 12
Chapter 13
Chapter 14
Reference.............................................................................................149
About the Authors171
Index173
Preface
By Harold Burson
Theres a common misconception that public relations serves only commercial interests, mainly large corporations.
But looking back on the greatest social movements in American history, we learn that the most successful of them were achieved by passionate
people who innately understood how to act and communicate in a manner that shaped public opinion and mobilized support for their causes.
Even though public relations professionals were not involved in many
of these social upheavalsfemales seeking the right to vote, for example, or
the abolition of slaverytheir success depended on what we today would
describe as the application of sound public relations principles. In effect,
public relations is an applied social science that influences behavior which,
when communicated effectively, motivates individuals or groups to a specific
course of action by creating, changing, or reinforcing opinions and attitudes.
The stories presented in this book were powered by people who instinctively knew how to behave and communicate in a way that built
support for their causesusing what today we would consider best practices in public relations.
The powers of strategic communications campaigns find their roots
in insights about our audiences. We build on those insights to advise our
clients on behavior that aligns them with the interests of those audiences,
and we create campaigns that resound with them, moving them forward.
We, living in a democracy, have all been touched and affected by
these campaignsequal opportunity regardless of gender, race, religion,
sexual orientation is a good relatively recent example. The campaigns have
helped make us the most powerful nation in the world and the country
that has attracted more immigrants for the better part of two centuries
where residents and institutions alike act on their conscience rather than
solely on their self-interest.
x PREFACE
Introduction
What would the labor, safety, and temperance movements have in common with the founding of Israel? All of them were spurred by social
change, grassroots fire, and belief in the cause. They were not what we
would consider professional public relations programs in the literal sense.
But their use of persuasive communications tactics and strategies were as
powerful as any program run by a major firm or company today.
In recent years, more and more scholarship has developed around the
influence of public relations on world history, especially with regard to social
movements. This book explores the phenomenon through the lens of major
contemporary social movements. It matters little whether the tools are using
telegram or Instagram. Its the messagenot the mediumthat counts.
Readers will see that public relations is not only about promoting
products, politics, and personalities. The profession has been the underlying force driving social change throughout history. By studying the campaigns, such as those included here, we can see some of the most genuine
examples of consensus building and attitude change, and see how the
power of public relations can work to make the world a better place.
These inspiring studies of social actionor public relations in historyare meant to give the reader both an opportunity to see public
relations in a nonbusiness light, and to motivate those of us with an itch
to make change to see how its possible by using the most tools of public
relations to spread the story.
The stories also show how the fervor of dedicated individuals
usually without a dime to sparecan light the fire under the public and
set ablaze an entirely new set up of public attitudes for the public good.
Both Louis Capozzi and Shelley Spector teach in the masters program at Baruch College. Shelley, who has a passion for the history of our
profession, was teaching a course on the subject and offered to engage
her students in the project. Lou had taken a similar approach in a book
on Crisis Management which included cases contributed by students. So
xii INTRODUCTION
INTRODUCTION
xiii
Chapter 10:
The American Civil Rights Movement: The Use of
Contemporary Public Relations Techniques by Dr. Martin Luther King, Jr.
Sara Dyer
Chapter 11: The Triangle Shirtwaist Factory Fire and the Rise of the
Labor Safety Movement
Khiara McMillin
Chapter 12: The Fight against Income Inequality: From Huey Long
to Occupy Wall Street
Rosanna Plasencia
Chapter 13: Taking Depression Out of the Closet
Beth Chonoles
Chapter 14: The Temperance Movement
George Damalas
We sincerely hope this book will act as a strong motivator to attract
leading students and career changers to the profession of public relations.
According to Pew Research, young people today are racially diverse, economically stressed, and politically liberal. In other words, perfect candidates for a fast-growing profession where they can work on programs that
change the world!
Shelley Spector and Louis Capozzi
June, 2016
CHAPTER 1
of the dilemmas they faced (Horne 1988, p. 19). Therefore, the CRC
decided to concentrate its efforts on public relations.
In addition, a women-led, CRC-affiliated organization, the National
Committee to Free the Ingram Family (NCFIF), which later became the
Womens Committee for Equal Justice (WCEJ), worked tirelessly to maintain public awareness of the case in order to secure the Ingrams freedom.
Context
According to historian Gerald Horne (1985), it is impossible to write the
history of the civil rights movement without reference to CRC (p. 19).
However, historians have not devoted much attention to the organization, possibly because of its Communist affiliation and its short life. But
to ignore the CRC is to overlook the organizations successes in furthering
black civil rights and its use of public relations strategies. By examining the CRCs public relations efforts on behalf of Rosa Lee Ingram, the
authors hope to bring attention to this overlooked but important organization. In addition, although a few studies of the CRC have reviewed
the organizations tactics and strategies to create awareness, they have not
done so through the lens of public relations.
Background
In the early part of the 20th century, the lynching of blacks by white
southerners was a reign of terror that was used to maintain the power
whites had over blacks, a way to keep blacks fearful and to forestall black
progress and miscegenation (Dray 2002, p. xi). For decades, lynching was
an awesome destructive power, murderous to some, menacing to a great
many, a constant source of intimidation to all black Southerners young
and old and a daily reminder of their defenselessness. In addition, legal
lynchings, in which innocent black defendants were convicted of crimes
and given sentences much harsher than white counterparts, reflected the
power of the southern legal system to enforce codes of racial behavior and
helped whites maintain their established social order (Rise 1992, p. 462).
Although most of these legal lynchings involved black males, a variation
from this pattern was the controversial murder prosecution of Rosa Lee
Ingram (Martin 1985). The Ingram case was one of the few that catapulted a female prisoner into prominence (Horn 1988).
about the case. The public pressure resulted in the Ingrams sentence being
reduced from death to life in prison. They would be eligible for parole in
seven years. In the meantime, the CRC, NAACP, and Pittsburgh Courier
all mounted campaigns to raise additional funds for the Ingram family.
In July 1948, the Georgia Supreme Court upheld the Ingrams convictions. As a result, the NAACP shifted its legal tactics to obtaining a
pardon or parole through a behind-the-scenes approach to Georgia officials. The CRC did not agree with what it believed was a low-key method
and instead believed that only maintaining public awareness and putting
public pressure on Georgia officials would free the Ingrams. On the other
hand, the NAACP felt that the CRCs tactics were overly flamboyant
and aggressive and as such, would create additional hostility toward
the Ingrams. Despite the conflict between the NAACP and the CRC,
both organizations shared the same goal: to prevent the execution of the
wrongly accused Ingram family, and then to secure their freedom.
While the fundraising for the Ingrams continued, the CRC turned
planning and coordination of the Ingram campaign to the NCFIF, which
was formed on March 21, 1949, for the sole purpose of creating public
sentiment and opinion on behalf of freedom for the Ingrams (CRC papers, n.d., Reel 5, Box 8). The NCFIF further defined itself and its aim as
a nonpolitical, nonpartisan, interracial committee, organized for the sole
purpose of securing unconditional freedom for Mrs. Rosa Lee Ingram
and her two sons in Georgia, by arousing the conscience of America. Our
aim is to exert moral pressure by every means available in order to wipe
this horrible shame from America.
The NCFIF, comprised solely of women, included CRC and non-CRC
members and was modeled after some of the earlier black womens clubs,
which formally began in the late nineteenth century (Lerner 1974). According to McDuffie (2008) some members of the Sojourners for Truth
and Justice, a black womens social protest organization, also joined the
NCFIF. Mary Church Terrell, a prominent black civic leader and activist who had been a cofounder of the National Association of Colored
Women, was named as national chairman of the Committee.
Early on the NCFIF developed a written plan, which they identified
as an outline for some actions and general program to start Ingram campaign (CRC papers, n.d., Reel 5, Box 8). Their plan stressed not only
the importance of black womens involvement, but also the need for the
support of white women as noted in the discussion:
The Ingram campaign can also provide white women with a
unique opportunity to raise their level of responsibility to and participation in the fight against Jim Crow oppression. White women
must fight boldly and uncompromisingly for the freedom of their
Negro sisters in their own communities, organizations, churches,
etc. (CRC papers, n.d., Reel 5, Box 8)
Also included in the outline under the heading Public Relations, Publicity, Etc. was the following list (Outline of Ingram Freedom Fight n.d.):
Foreign press, colonial press, etc.
Material prepared for columnists on Negro and White press
Special material to womens columnists
Radio interviews
Left pressMarch of Labor, Guardian, Masses & Mainstream, etc.
Visits to various world organizations, letters, etc., to get Ingram case
on agenda.
Speakers Bureau
Scriptstandard to be sent out when speakers unavailable
As a further testament to its planning and organization, the NCFIF
prepared another outline of its activities. In an Outline of Ingram Freedom Fight, the group identified its strategic aim as freedom of Rosa
Lee Ingram, with exposure of the tactics of persecutors (Petition to
President Truman n.d.). Also included in the plan were tactical steps,
such as sending delegations to the United Nations, and what the Committee referred to as educational steps, listed as new fact sheet (prepare
at once); new pamphlet for united front, material suggested for parallel
action and Ingram petition for Mothers Day.
In addition, the outline defined the campaigns basic slogans as Free
Rosa Lee Ingram, and Racist Justice Must End. Part of the NCFIFs
plan included international solidarity actions, specifically appeal to
world federation of women, along with parallel actions in U.S.A.,
Negro women well know that their freedom is bound to the freedom of Rosa Lee Ingram. It is high time white women recognize
that this holds just as true for them. For over 300 years, and particularly in the South, Negro men have been lynched and Negro
people deprived of all rights under the false cry of protecting
white womanhood. White women can truly protect their rights
only when they join with their Negro sisters to protect the rights
of all women. (Free Rosa Lee Ingram fact sheet n.d.)
The wording on one flyer highlighted the racial injustice of the case,
while calling on black and white women to work together: People the
world over know that Rosa Lee Ingram is imprisoned and hate the lynch
law that jails her. Negro and white women, joining together to free
Mrs.Ingram, take a great step toward winning the right of every human
being to live in peace and freedom (Ingram Rally Invitation n.d.).
The NCFIF later changed its name to the WCEJ to attract broader
support. They sent invitations to churches, unions, and synagogues asking citizens to join a Mothers Day Crusade for Freedom. The invitation
for one such Mothers Day event featured a photograph of two of Rosa
Lee Ingrams children, along with Mrs. Ingrams own mother. The appeal
was made from Mary Church Terrell, herself a mother, and included her
photograph and signature. Throughout our land sons and daughters of
all colors and creeds will pay tribute to their mothers. Yet there are no
sons who have honored their mother more than the sons of Rosa Lee
Ingram (Ingram Rally Invitation n.d.).
On April 13 and 14, 1950, the WCEJ held a rally in front of the United
States delegation to the United Nations. The Committee had individuals
dressed in historical costumes representing four famous activist women. In
keeping with their strategy to involve both black and white women, the costumes showcased two black and two white female historical figures: Harriet
Tubman, Sojourner Truth, Susan B. Anthony, and Elizabeth Cady Stanton.
Among the slogans and signage used that day were Proclaim Mothers Day
as Freedom day for Mrs. Rosa Lee Ingram, We fought for Womans Suffrage
and won, We fought for Abolition of slavery and won, We came back to
free Mrs. Rosa Lee Ingram and her sons, Human Rights means Freedom
for Mrs. Ingram! (General Invitation Letter from Maude Katz n.d.).
10
The WCEJ continued to hold rallies and prayer meetings; black and
white women were invited to these events. To maintain awareness of the
case, it also published and distributed educational material, which often
included a direct call to action. For example, one fact sheet included four
headings: The Stake of American Womanhood, The Stake of Labor, What
Has Been Done, and What You Can Do. In the latter section, citizens were
told, you can help by sending letters and telegrams to Pres. Truman, asking that he use his good offices to secure for the Ingram family a full and
unconditional pardon. You can also help the work of freeing this innocent
mother and her sons by contributing funds to pay the expenses of a freedom
campaign (The Facts of the Ingram Case pamphlet n.d.). The fact sheet
included a section that could be mailed to the WCEJ headquarters in New
York, and the supporter could check three options indicating whether they
had written or telegraphed President Truman urging a pardon; whether they
would like to contribute and if so, the amount of their contribution; and
whether they would like to order copies of the fact sheet at five cents each.
Another flyer the Committee prepared urged citizens to take the following action: Write to President Truman to Free the Ingram Family
now. Get your neighbor, friend, and organization to write to the President
today. Urge your Minister, Congressman, Governor, Legislator, Mayor,
and Councilman to do the same. Write to the Governor of Georgia
(The United States Can Intervene for Human Rights flyer n.d.).
On December 18, 1953, the WCEJ held a conference and prayer m
eeting
in Atlanta. As part of its strategy, womens groups (regardless of race or religion) were invited to attend. One such group was the Emma Lazarus Federation of Jewish Womens Clubs, which affirmed its support of the Ingram
case in a written statement. The Federation agrees with Mrs.Mary Church
Terrel [sic], Chairman of the Womens Committee for Equal Justice, that
white women can truly protect their rights only when they join with their
Negro sisters to protect the rights of all women (Statement from Emma
Lazarus Federation of Jewish Womens Club for conference and holiday season prayer meeting for the Freedom of Mrs. Rosa Lee I ngram and her sons
in Atlanta, Georgia, on Friday, D
ecember18, 1953 n.d.). In its statement,
the Lazarus Federation invoked the image of motherhood, reflecting one of
the Committees strategies. The Federations executive director wrote, as we
lit the Chanukah candles this year, the image of this brave Negro mother
11
merged for us with the image of the heroic Chanah, widowed mother of
seven Jewish sons who refused to denounce her people.... In addition, the
Lazarus Federation sent a delegation to Atlanta, and it described the trip in
the February 1954 issue of Jewish Life. Jennie Truchman (1954) a delegate
who traveled from New York to Atlanta, wrote that the thought that kept
racing through my head was that as a Jewish woman I had a deep kinship
with Mrs. Ingram, that I had a responsibility to help get her free (p. 18).
She added,
We know that hatred against one group eventually means the effort
to strangle others. The enemy of the Jew and the Negro is the same,
though the Negro is far more intensely the object of that enmity.
Jewish women have to take a stand to defend the democratic rights
of the Negro people and especially of Negro women. It is time to
end the 300-year-old story of the many Mrs. Ingrams. (p. 18)
To maintain public awareness and foster action to free the Ingrams,
the WCEJ continued to hold Ingram rallies on Mothers Day, distribute press releases, send delegations to the Georgia State Capitol and take
petitions to the U.S. Justice Department and the White House (Martin
1987). As a result, the black press kept the Ingrams story alive (Family
finally together again: Now the Ingrams have a home 1960; Atlanta
nuptials: blue bloods attend Ingram Sons Rites 1960).
Further, according to Martin (1985) from a legal standpoint, the
case settled down to waiting for hearings by the Board of Pardons and
Parole, which was not required by law to consider any parole requests by
Mrs. Ingram prior to 1955, when she would have spent the minimum
waiting period of seven years behind bars (p. 265). In February 1954,
five months before her death at age 90, Mary Church Terrell led a group
to Washington, D.C., or to meet with staff members of the U.S. Justice
Department to press for a federal investigation. Also, a delegation presented a petition to the United Nations Commission on the Status of
Women arguing that Rosa Lee Ingrams human rights had been violated.
Meanwhile, prison officials continued to complain about the excessive
letters and packages mailed to Mrs. Ingram, especially around Mothers
Day (p. 266).
12
Evaluation
Assessing the effectiveness of the public relations strategies and tactics of
the Ingram campaign should first involve a review of the Committees
(NCFIF and later WCEJ) objectives and goals. The overall objective was to
free the Ingram family by arousing the conscience of America and exerting
moral pressure by every means available. The CRC, the Committee to Free
the Ingram Family, and the WCEJ developed and maintained a sustained
campaign over time that achieved its goals. In addition, the Womens
Committee had written plans with goals, strategies, audiences, and tactics.
The Committee employed the strategy of consistently and simultaneously employing multiple tactics and channels to achieve their aim.
Rather than relying on a few tactics, the Committee used numerous print
and face-to-face tools to engage in strategic two-way communication with
their audiences. As part of its efforts to create awareness, the Committee
defined what they wanted their audiences to know and what they wanted
them to do. Their messages focused on facts of the Ingram case, the unjust incarceration, Mrs. Ingrams victimization, her race, her gender, and
her motherhood. The Committees were also very specific in articulating
the action they wanted their audiences to take, from asking supporters to
sign a petition, attend a rally, provide financial support, or send a letter to
Georgia Governor Talmadge or President Truman.
In analyzing the Committees audiences, they targeted state and national officials; government organizations, such as the U.S. Justice Department; churches; unions; civic groups; women and womens clubs;
international groups; the news media; the President of the United States,
and very broadly, the American public. With some of these stakeholder
13
A Womens Cause
The efforts to free Rosa Lee Ingram truly reflected a public relations campaign developed by women, it targeted women, and its goal involved a
woman. Members of the NCFIF and WCEJ committees often articulated
their demands in maternal terms. In the material produced by the Committee, Rosa Lee Ingram was always described as a mother, specifically a
doomed mother to 12 children.
In calling for her freedom, the messages in many of the Committees
materials focused on reuniting Rosa Lee Ingram with her children. In addition, she was identified as a widow, and as a woman who defended her
14
Conclusion
Although rarely mentioned as part of the postwar black freedom movement, Rosa Lee Ingram was a household name in African American communities during her incarceration, and there was awareness of the case
internationally. Black women took the lead in building the campaign to
free Rosa Lee Ingram. Although these women would not be defined then
as formal public relations practitioners, their work can be certainly considered public relations in the modern context.
15
Takeaway
This story, like many in the Civil Rights Movement, offers an excellent example of public relations as an engine for social change. The WCEJ used
all the tools in the public relations toolboxstrategic planning, message
development, media relations, special events (rallies), and public education materials (Mothers Day cards, newsletters, etc.).
Of note in this case is how well the Committee understood its constituencies, and how best to appeal to them. Rather than position this as a case of
racial injustice, the Committee presented it as a case of gender injustice. By focusing on motherhood, its messages could resonate with everyone, regardless of race, class, or gender. Thus, its tie-in with Mothers Day was particularly
strategic, and newsworthy. Further broadening its appeal, the Committee
worked closely with womens groups outside the African American Committee, such as the Emma Lazarus Federation of Jewish Womens Organizations.
Such groups, which themselves had been fighting against inequality, provided
the cause with third-party credibility, as well as a way to reach audiences that
might otherwise not relate to the cause of a poor black woman.
With a formal plan, clear objectives, smart strategies, and effective
tactics, the Committee produced a measureable resultfreedom for the
Ingram family.
Index
A Call to the Women of the United
States, 8
Act One of the Civil Rights
Movement, 106
Adler, Isaac, 55
Advertising
public relations and, 24
spending, 24
television, 23
tobacco, 53
Advocacy groups, 32, 55
Afro-American, 4
Age of Anxiety, The, 135
Age of Enlightenment, 134
American Anti-Tobacco Society, The, 55
American Cancer Society, 62
American Civil Rights Movement, 3, 37
contemporary public relations
techniques, 105106
King, Martin Luther, 105113
March on Washington, 108111
nonviolent Birmingham protest,
107108
Selma to Montgomery March,
111112
American dream, 2223
American economic system, 20
American Express credit card, 21
American Public Health Association, 60
American Society for the Promotion
of Temperance, 142
American Temperance Society, 142,
146
Americus Times-Recorder, 4
Anglo-American Press, 93
Anti-Tobacco Apostle, 55
Antitobacco movement,
communication efforts of, 61
Anxiety and Depression Association of
America, The (ADAA), 138
Armstrong, Louis, 34
174 INDEX
INDEX
175
176 INDEX
Larsen, Nella, 34
Lawrence v. Texas, 40
Leaderless movement. See Occupy
Wall Street movement
Lean In Foundation, 101102
Legacy Tobacco Documents Library, 63
Legal Defense Director Thurgood
Marshall, 4
Lesbian, Gay, Black, and Transgender
(LGBT) movement, 66
ability for, 39
announcement, 4344
background, 4043
NFL internal communications,
4950
public relations programs, 4649
public sentiment and policy
toward, 39
strategic insights, 4445
Letter from Birmingham Jail, 107
Lewis, John, 110, 111
Lindy Hop, 34
Locke, Alain, 33
Long, Huey, 125131
Macroeconomic management,
Keynesian principles of, 20
Maine laws, 142
Major League Soccer (MLS), 42
March on Washington, 108111
Marketing communications, 17
rise of modern, 2224
Marrin, Albert, 116
Marx, Jerry, 27
Mason, Perry, 62
Master Settlement Agreement
(MSA), 63
Mayer, Louis B., 128
McKay, Claude, 33
McMurphy, R. P., 134
Media Center, 7273
Media relations, Temperance
Movement, 145
Melancholy, 133
Mental illness. See Depression
Miami Times, The, 112
Milk, Harvey, 41
Millennials, 2627, 6465
INDEX
177
Obama, Barack, 49
Occupy Wall Street movement,
129130
Ochsner, Alton, 5758
One Flew Over the Cuckoos Nest, 134
Packard, Vance, 21
Palcor. See Palestine Correspondence
Agency
Palestine Correspondence Agency, 92
Palestine Post, 93
Paris migration, 36
Patterson, William, 3
Peoples National Party (PNP), The, 82
Personal spending, 24
Pharmageddon, 135
Philadelphia Tribune, 4
Pittsburgh Courier, The, 4, 5, 14
Post-World War II era, 19
Proclaim Mothers Day as Freedom
day for Mrs. Rosa Lee
Ingram, 9
Procter & Gamble (P&G), 2728
Progress, The, 145
Promotional posters, 144
Prozac, 135
Prozac Nation (Wurtzel), 135
Public accountability, 2526
Public opinion, for Jewish state
background, 8789
Jewish agency and propaganda,
9293
Jewish migration, 90
World War II, 9192
Zionism, birth of, 8990
Public relations
advertising, along with, 2324
effectiveness assessment, 1213
Lesbian, Gay, Black, and
Transgender movement,
4649
plans, strategies, tactics, 412
principles of, 22
professionals, 25
role of, 131
Temperance Movement, 143
tobacco, 5354, 61
Public Relations (Bernays), 25
178 INDEX
INDEX
179
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