EMC NetWorker vs. Veeam Backup Report From IT Central Station 2016-03-04

User Reviews of EMC
NetWorker and Veeam

Backup
A PEEK INTO WHAT REAL USERS THINK
2016
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Backup and Recovery Software

According to the IT Central Station community, the most important criteria for choosing a backup
solution include short backup windows, ease-of-recovery, storage consent, and role-based access
management. Other key features include having a high level of recovery options, flexibility to choose
storage media based on corporate needs, and the ability to see the average of daily or weekly changes
in the data. What are your most important criteria? Share your opinions with the community.

Vendor:
EMC NetWorker
Veeam Backup
EMC
Veeam
Overview:
EMC NetWorker backup and recovery software

centralizes, automates, and accelerates data
backup and recovery across your IT environment.
NetWorker delivers record-breaking performance
and a wide range of data protection options to
safeguard your critical business data.
Veeam Availability Suite v8 combines industry

leading backup, restore and replication
capabilities of Veeam Backup & Replication with
the advanced monitoring, reporting and capacity
planning functionality of Veeam ONE.Veeam
Availability Suite v8 delivers everything you need
to reliably protect and manage your vSphere and
Hyper-V environments.
Sample
Customers:
Secure-24, Riverside Health System, Shriners,

Panatonni, Qatar Islamic Bank, Eurosport
Vodafone,American Standard
Brands,Welchs,University of Florida,Tata
Global Beverages Limited,National Bank of Abu
Dhabi,Hirslanden Private Hospital
Group,MacLean-Fogg Company
Top
Comparisons:*
Veeam Backup vs. EMC NetWorker:

Compared 22% of the time.
Zerto Virtual Replication vs. Veeam Backup:

HP Data Protector vs. EMC NetWorker:

Symantec Backup Exec vs. Veeam Backup:

EMC Avamar vs. EMC NetWorker:

Acronis Backup vs. Veeam Backup:

Top Industries:*
Company Size:*
Financial Services Firm
11%
Software R&D Company
11%
Real Estate/Law Firm
9%
Healthcare Company
8%
1-100 Employees
35%
100-1000 Employees
26%
1000+ Employees
39%
* Data is based on the aggregate profiles of IT Central Station Users researching this solution.

Deep Dive: Valuable Features
EMC NetWorker
Bratislav Petkovic, Senior Associate - System Engineer
at a financial services firm with 100-1000 employees:
Support for various operating systems, we use,

AIX, Solaris, Linux, VMware, and Windows
Excellent deduplication with Data Domain Boost
A good user interface, so we can, from a single
console, manage the entire backup
infrastructure
Marcio Shigueki Okubo, Infrastructure Analyst at a
engineering company with 1000+ employees:
It's easy to configure and manage.

Mourad BELKHODJA, Engineer at a tech services
company with 100-1000 employees:
Backup jobs can be scheduled andautomated

Monitoring of backupsand configuration
tasksare centralized Compatibility of the
solution covers large
OS/DataBases/Applications
Veeam Backup
derek.hennessy, Senior System Engineer at a
pharma/biotech company with 1000+ employees:
This is actually quite a hard choice to make

when dealing with Veeam Backup & Replication.
There are a number of great features such as
WAN acceleration, deduplication &
compression, replication and the grandfatherfather-son backup tree. Not to mention backup
to tape which has been a key reason to migrate
to Veeam. The primary feature of most value to
me is the SureBackup and SureReplica
featureset. Having the ability to verify backups
and replicas of critical servers in a sandboxed
environment means that I can sleep comfortably
at night knowing that the data is valid and I can
confidently restore data and services if required
by the business. Snapshot capabilities within
NetApp would also be high on that list.
Michael Jipping, IT Systems Engineer at a healthcare
Continuous Data Backup and Replication

features that allow us to have our entire Virtual
Infrastructure recoverable in minutes.

Sigurd Blom Rossel, CEO at a tech consulting company

with 1-100 employees:
The backup and blocklevel incremental backup,

where daily full backups are done. Also the
hotcopy feature is valuable.
Rafael DelCastillo, Senior Systems Engineer at a tech
services company with 1-100 employees:
-Reliable consistent Backups/Restores -Ease of

use despite doing complex work -Replication
Chris Childerhose, Infrastructure Architect at a real
estate/law firm with 100-1000 employees:
Features with the most value are Instant VM

Recovery, SQL Explorer and Exchange
Explorer.
Don Potter, Server Administrator at a religious institution
Replication WAN Accelerator Backup Ease of

use File Level restoration
Yasin AKILLI, Backup & Storage Systems Manager at a
university with 100-1000 employees:
The most valuable features of this product are

"explorer for exchange" and "instant vm
recovery."
Ian Salgado, IT Senior Systems Engineer at a tech vendor
Backup, Restore, Replication

William Reigle, Sr. Systems Engineer at a tech services

The ease of use and intuitiveness of the

interface are excellent. Ability of the software to
work reliably and consistently is very important.
The instant restore option to mount backups and
read data from them in a matter of
seconds/minutes is very helpful. Ability of
Veeam to replicate backups cross-site is critical
to my DR strategy.
Rizul Khanna, System Administrator-L2 at a tech services
Seamless Replication/ Switch ON of the VM

from Backup/ Faster Response on cancellation
of a Job/ Fast Backup and Replication Result
time/ Reverse Incremental Backup Provisioning/
SureBackup is the kickass feature. Zero failure
on restoration of the backups is the best part
and you dont have to use Surebackup for being
assured of the restoration.
Mihai Langa, System Administrator - Backup & Storage
Specialist at a tech services company with 100-1000
employees:
The main feature we're currently using is the

replication function that allows us to provide high
availability in all of our company's retail sites
throughout Europe & Asia. Backup is also a
good tool, but we mainly use it in our HQ.
Schneider Kumi Larbi, IT System Engineer at a tech
Support for VMware Virtual Volumes (VVols)

that allows direct backup from snapshots of
storage systems that support VVols and
VMware Virtual SAN 2.0 Granular recovery of
objects from MS SQL, Active Directory,
Microsoft Exchange Backup and replication of
Fault Tolerant (FT) VMs Cross-vCenter vMotion
awareness Hot-Add transport mode of SATA
virtual disks Support for Veeam Cloud Connect
that allows customers to backup their offsite
backups into the cloud

SysAdmin679, Systems Administrator at a construction

company with 1000+ employees:
Virtual Machine replication between sites.

Gareth Petersen, Infrastructure Engineer at a local
government with 100-1000 employees:
There are so many valuable features but my

favourites would have to be Instant Recovery
especially when you have very demanding
RTO's imposed on you. Virtual lab is also a
brilliant feature for spinning up a DR/Test
environment for your replicas.
Eric Machabert, Consultant infrastructures at a tech
services company with 1000+ employees:
Backup recoverability tests (SureBackup)

Backup from storage snapshots (3PAR) Itemlevel recovery for Active Directory, Exchange,
SQL Server and SharePoint Virtual lab and
on-demand sandboxes
Ed Motsinger, Acting Manager, Ground Systems
Development and Operations Program at a
aerospace/defense firm with 1000+ employees:
Ease of use Reporting Great integration with

vCenter Dedupe abilities No tape
DeanLewis, Senior Infrastructure Engineer at a tech
The ease of use is valuable.

Dennis Schmidt, Information Technology Manager at a
financial services firm with 100-1000 employees:
The most valuable feature for my organization is

the ability to perform replications to a DR site
with minimal impact to our bandwidth and
production environment. On some systems we
run near constant backups and replications on a
24/7 basis.

Nichola Van de Voorde, Datacenter Core Infrastructure

at a tech services company with 1000+ employees:
It is important that a backup product delivers

what it promises. As backup features are
important, so are restore features. The ability of
Veeam Backup & Replication suite to restore
various items in a granular and fast way (RPO &
RTO importance) is key for our customers.
Marco Carmo, Systems Engineer / System Administrator
at a tech services company with 100-1000 employees:
Efficiency Objectivity Reliability Features

Asif Punjwani, System Engineer at a healthcare company
The ability to perform exchange restores.

Sam Clark, IT Manager at a healthcare company with 1100 employees:
The ability to manage backups from any

machine from one location.
DataCenterOpMgr806, Data Center Operations Manager
Exchange and File server backup are valuable

features.
Laurent Lonay, Senior System Engineer at a tech services
- CBT (Change block tracking) - Agent less Replication - Dedupe

Faisal Niaz, Information Systems Manager at a

energy/utilities company with 100-1000 employees:
VM Replication, Individual item restore.

Ray Todich, System Engineer at a healthcare company
There is no one feature that is most important. I

love the ability to either restore the entire VM or
just a single file if needed. We have had to
restore VMs both ways and it saved us a lot of
pain and money. The speed of the restore jobs
was extremely quick as well.
Christian Baldigari, Systems Administrator at a tech
Two features are unmatched compared to other

products: SureBackup and the possibility of
Replication (and Virtual LAB). These are a
must.
David Azar, IT Manager at a tech services company with
1-100 employees:
I started working with Veeam because of its

replication capabilities. Later on when version 7
was released, with the addition of the tape
support, I started migrating to pure Veeam
environments.
RichardG321, IT Infrastructure Manager at a tech services
The ability to restore files in a matter of seconds

or minutes depending on file size and number of
files to restore.I have also used the Active
Directory Explorer add-on tool for recovering AD
objects this is now built-in to Veeam B&R v8.


Deduplication, built-in wan accelerators,

advanced monitoring, backup copy and tape
drive integration, explorer for MS exchange, and
replication feature.
Jim Greeley, Server Systems Analyst at a insurance
The instant recovery and quick boot of the

replicas. Ability to boot replicas from a deduplication storage device (degraded
performance).
SrEngineer454, Senior Infrastructure Engineer at a tech
Replication, Sure Backup and Instant Recovery;

very easy to use.
Ashish Malik, vBlock Cloud Specialist at a tech services
Surebackup, reverse incremental, parallel

processing for VM and the hdd and many more.
Juan Cruz, Systems Administrator at a transportation
Replication Exchange Integration Bandwidth

Optimization File Level Restore VM Restore
from backup
Ibrahim Quraishi, User at a comms service provider with
100-1000 employees:
File level recovery Point in time backup

seniorne160767, Senior Manager of Network at a tech

Flawless virtual machine backup.

Mark Horne, Principal Technology Manager at a financial
services firm with 1000+ employees:
I use both features Backup and the replication

for my 2nd Datacentre - Is my DR Solution.
Andy Keeney, Director of Information Technology at a
religious institution with 1-100 employees:
Ease of use, ease of setup, and ease of

recovery.
Thibaud LENIK, Architect at a tech services company with
1000+ employees:
Reliability and simplicity.

Rusty Pass, Senior Systems Engineer at a healthcare
The file level restore and the instant restore of a

whole VM from a snapshot.
Dipak Avichal, Senior Windows Engineer at a media
Itsbackup capabilities and also day to day

replication.
Jerry Smith, Support Manager at a tech services
Ease of use, it's simple to backup and restore.

Gil Gross, Technical Consultant at a tech services

Backup.
Russell Lynch, Systems Specialist at a insurance
There are quite a few features for Veeam which

are helpful, but in my mind the ability to take a
backup from a week ago and spin up a
temporary VM to retrieve files is the feature I
use the most. The wizards are extremely user
friendly and easy to use. Another very nice
feature of Veeam is the ability to seamlessly
intergrate with your VM environment. From
within Veeam I can browse all of my VMs and
choose the appropriate vm I want to add to
backup. The low disk warnings are awesome in
Veeam, I am alerted well before we run out of
space.
Paul F., Network Administrator at a K-12 educational
company or school with 1-100 employees:
I have managed Veeam for several years and

the user experience, the minimal complexity of
management have been a breath of fresh air
compared to experiences with similar products. I
have had issues with other products from
implementation to upgrade of versions and basic
restore of data. Veeam has simplified the
upgrade process and made it straightforward. I
have experienced no issues with the installers. I
cant say Im lucky so I have to say the product
has been solid for me. The value of the feature
set is a difficult question.


The instant restore is a great feature knowing

that in the event of an outage our downtime will
be minimal, as well as the Exchange explorer,
the ability to restore files so granular to an entire
VM is exceptional. I would also have to mention
the Veeam One monitoring tool is used daily.
The ability to have Grandfather, Father, and Son
backups is extremely useful when preparing
backup for tape or offsite. The compression and
de-duplication capabilities for space savings
and off-site backups.
Gven Yakan, IT Manger at a energy/utilities company
The ability to perform de-duplication is the most

valuable feature for me. It also performsSQL
backups so thatI can restore SQL database
table bases. Replication time very good. For
example,I can replicate 4TB data to theDR side
in 5 hours with a10 Mbps data line everyday.
Replica server tests on the DR side are very
easy because I just need to power on the server
on from there.
Toms Cspedes, Information Technology Bureau
Deputy Director at a government with 1000+ employees:
With Veeam Cloud Connect and Azure Storage

you can get your backups offsite. With it, you
don't have the complexity of managing an offsite
infrastructure. It may even help to reduce your
DRC strategy costs.
Didier Van Hoye, Technical Architect at a government
Ease of use Robustness Scalability

Shaun Herridge, IT Manager at a non-profit with 1001000 employees:
Regular backup/recovery is the main feature,

but I really like the Exchange mailbox recovery
tool, and the ability to isolate test environments.
It is really easy to use as well, and it's a powerful
backup/recovery solution.
ITManager866, IT manager at a wholesaler/distributor with
100-1000 employees:
Recovering single emails from Exchange and

single items from Active Directory.
John Bailey, Network Engineer at a financial services firm
Off-site replication was good.

Richard Haverly, Technical Lead at a tech services
The functionality available with Veeam

enterprise licenses, allow a VMware vSphere
snapshot to be integrated and transferred to HP
3PAR storage snapshots; this effectively offloads all backup traffic to the storage network.
The Original VMware snapshot is then released
(this process takes less then a minute), and
Veeam continues the backup operation directly
form the 3PAR storage. This operation ensures
minimal impact on the VM, VM network and
Host hypervisor, while ensuring backups are
performed at storage network speeds (8Gb
fibre).


Reverse incremental backups with block level

changes - Following the initial seed backup, only
block level changes are captured in the following
daily backups. This ensures backup times are
kept to a minimum and reduces the amount of
data that is replicated to additional disk off-site.
50x WAN optimisation - With the enterprise
licence option you get WAN optimisation. this
reduces the amount of bandwidth required to
replicate VMs or backup copies off-site. I use
this to transfer all VM backups to a co-location
storage device at a dedicated DR site. Instant
recovery - this allows a Veeam protected VM to
be instantly booted direct from the backup
image. Veeam creates an NFS Datastore and
presents this to the selected Esxi host. This can
be used to test backups are being taken
correctly, to recover a live VM or as a low cost
DR solution. Once a VM is booted, this can be
migrated live using vMotion back to production
storage.
Kevin Finkley, Senior Infrastructure Engineer at a tech
Its replication piece allows us to migrate over to

different servers and data centers. Veeam lets
me move machines from older platforms. I could
have used the replication tools from VMware,
but not for the older platform. Veeam allows the
upgrade of infrastructure as well. It's easy to use
once you get to know the tool.
ICTConsultant746, ICT Consultant at a government with
100-1000 employees:
Reliability: we need backups we can depend on

Ease of use: when there's an issue and
downtime, there's stress involved, and we
should be able to restore things without reading
40 pages in a manual Reporting: we want to
know what happened during the backup and
what the results are Value for money (of course!)

Mahdi Mohammadnezhad , Network specialist at a

government with 1000+ employees:
The speed of performing backups and restores.

It's super fast.
Harvey Jimenez, Virtualization Specialist at a tech
Capacity to start a VM directly from the backup

repository (Instant VM Recovery) The explorer
for restoring items (Active Directory, Exchange,
SharePoint, MS-SQL and Oracle (soon)).
Sheikh Abdul Farhan, IT Consultant and Engineer at a
aerospace/defense firm with 100-1000 employees:
The file-level recovery option has filled a gap in

our system.
Abdul Latheef M, System Administrator at a university
with 1000+ employees:
As a backup solution, the de-duplication and

direct-to-tape functions are very valuable. It also
has WAN acceleration, though I've yet to use
that feature.
Bartosz Kowalski, Systems Engineer at a tech company
Instant restore, file level restore, backup,

copy/restore to/from cloud, VM replication from
one data center to another for DR.
Jeremy Steger, Solutions Architect at a tech services
Instant recovery of an entire VM, as there are

times when I need to do it.

Daniele Marconi, Systems Administrator at a government

I use the backup, replication, and the backup

copy features. The most useful one is the
backup feature.
Mojib A. Haleem, President at a tech consulting company
I can do a backup of an entire VM or just guest

files.
Renjith, Senior Systems Administrator at a healthcare
Sure backup Synthetic backups

Ian Sanderson, Support Services Manager at a tech
Ease of use Reliability

ITconsultant974, Freelance IT Consultant at a tech
consulting company with 1-100 employees:
The product is really easy to use.

MarktngEngineer33, Technical Marketing Engineer at a
tech vendor with 1-100 employees:
Application Aware simplifies the backup of

applications that are deployed as virtual
machines. Treating VMs as VMs. Virtual lab is
also another useful feature for verifying backups
with SureBackup and also allowing us to deploy
test environments for test/dev.

Javier Prez Iglesias, CTO at a tech services company

Granular restore andVmware integration.

Ravinder S Rana, Consultant at a tech services company
Inter site backup replication, object level AD

restore and complete VMDK level VM backup
and restore.
Patrick Dorn, Senior Systems Support Analyst at a
Instant recovery of a VM, ease of use for item

level recovery, ability to also send disk to disk
jobs to tape for meeting retention policies.
Nick Fisher, Systems Analyst at a hospitality company
The replication features and data recovery

technology.
NetworkConsultant162, Network Consultant at a tech
Both backup and replication, simple to read

reports.
ITmanager140268, IT ADS Section Manger at a financial
Ease of use
Lance Hietpas, System Administrator at a recreational
facilities and services company with 1000+ employees:
The ease of use is the most valuable to me. I

was able to save so much time in my day
because the product did exactly what it said it
would do. Veeam makes backup what it should
be, set up back up jobs and when you need to
restore something, click a couple buttons and
restore. The speed of backups is also very
valuable, it is amazing how fast backups and
restores take place compared to other products.
Rui Alves, Account Manager at a tech services company

2-in-1: backup and replication

Sandbox
and Open FIles
Instant VM Recovery
Kristian Dybmose, IT Consultant at a tech services
The backup and instant recovery features are

the most valuable to me.

Deep Dive: Room for Improvement
EMC NetWorker
I think, first of all, the part that relates to backup

virtual machines. I've seen better and faster
solutions, for example: Veeam.
We pretend to start image backups from

VMware, but we are also working with Xen and
RHEV, and this product doesn't support those
platforms.
Veeam Backup
Backup of physical servers. I know that Veeam

have vehemently said they will never go down
that route but it's a feature I need, and badly.
Having the ability to use Veeam within all our
virtual environments is fantastic but it also
means we still have a requirement to use TSM
to back up our physical servers via an agent.
With the Endpoint Protection feature announced
recently I can only hope that this develops into
the backup of all physical devices and allow
management through the Veeam console.


With Networker 8.0I had an issue related

toVMware VADP backups.An Image
levelbackup of a RHEL VMfinished
successfully, but when I tried to restore it the
transferspeed was very low, and the restore
operation took 20 hours to restore17 GB which
represents50% of total VM size. I was then
obliged to abort the restoreoperation because
there was backup jobs planned andNetworker
was deployed with only one tape drive in this
case(the tape drive can't write backups and
performrestoressimultaneously). I contacted
the support team to analyze this
performanceissue. They said that this
happened because it was a Linux machine
backed up with Windows Vcenter Proxy. For me
this is not acceptable... I hope this will be
resolved in the 8.2 version of Networker,
because restore speed is important (RTO)

Recently I've been discussing the capabilities of

Endpoint Protection with a Veeam Rep. around
the area of enterprise applications. In this
instance I'm focused on SQL and Exchange.
Despite my protestations we are still using
physical exchange servers (and I doubt we're
the only enterprise) so being able to get a good
backup of those servers is critical to allow
replacement of current backup solutions. Right
now Veeam are not confident with Exchange
backups and would recommend one of the
DAGs to be virtual to ensure the backup
consistency. For SQL however they are happy
with their testing and while not being a released
feature it is something that can be backed up via
Endpoint Protection. This area of development
for Veeam is going to be a critical one for them
to truly enter the enterprise backup arena.
Being able to Backup from Cloud Services like

Azure Better Logging to assist you in
determining root causes of failures Better Traffic
Throttle Monitoring
Nothing in particular, Veeam launches like a

rocket and delves into the featurelist of VMware,
for example, and tie their development close
together with the devs coming from VMware or
Microsoft.


Tape support is there, but needs improvement.

Netvault beats in that area. But most of our
backups are to disk then to tape; but also copy
to disk DR (in development). Reporting is
lacking unless you get additional product. Very
basic reporting. This would an easy area to
improve upon.
Physical backup is always where room for

improvement could be but Veeam has always
stated they are not going in that direction,
however, with Veeam Endpoint Backup physical
server backup is possible.
Backup compression. It has got better but still

could improve somewhat.
"Veeam Vpower Technology" isthe area of this

product that is open for improvement.
Being able to do both VMware & Hyper-V

backups at the same time. At the moment, as
far as I know, you can only do one or the other.

Rizul Khanna, System Administrator-L2 at a tech services

Licensing cost model/ Faster data transfer rates

from SSD Drive Datastores and Faster
cancellation of a Job if done, sometimes you
need to reboot your veeam server because the
job is stuck upon cancelling, this is all I can think
of. There were some initial issues with ports
communication when used with Microsoft
HyperV 2012/2012 R2, but now with this stable
release of Veeam software, issues have been
eliminated.
employees:
It still doesn't feel like a fully mature solution

because it's not exactly ready for very large
scale andcomplex environments withmore
than1000 VMs.
Although this product is technically designed for

virtual environments, it would be very useful if
the same concepts or technology is applied to
backup physical servers. That is what Iwould
love to see Veeam implement or add as a
feature to a future product.
Better reporting of replication job details in order

to provide better insights when troubleshooting.


Physical workload protection and item level

recovery for Linux-based systems.
Archive to tape could be better, but the new

version might do this, and generally its a great
product. The landing disk cliff shares could be
improved. I dont believe that it supports it at this
time. If you use the edit job function you cant
sort by VM product.
Not sure, butmaybe the weakest area is around

integration with tape libraries at times.
There are some features that are lacking

compared to other backup solutions, specifically
around the use of tape libraries, and this is the
largest area for improvement. As it is a fairly new
feature, I do fully expect improvement in the
future as they continue to refine the ability to
backup servers to tape media.
Two months ago, I would have said the

integration of Veeam Endpoint Backup with
Veeam B&R, but this is covered by now with
Veeam 8 U2. The feature that a few customers
are waiting is SharePoint item restores via
redirected SQL, instead of having to install a
staging SQL instance on the Veeam B&R
backup server.


It would be nice to be able to copy VMs directly

to tape drives.
None since the release of endpoint backup

management.
Virtual Environment
Physical servers backup.

Backup of Physical could be improved.

Additionally,customer service needs
improvement.
Reginald Wilson, System Engineer at a energy/utilities
File recovery could be better.

They still dont have a plugin for use with EMC

Data Domain.All else is fantastic.


There is always scope for improvement (in fact

with the v8 version there will be improvements in
fact!), But already it is great!
David Azar, IT Manager at a tech services company with
1-100 employees:
Tape support is still not performing as expected

(at least for my opinion) as Veeam relates to
tape backup as a repository instead of a long
term archive. Schedule options can be
improved.
The main area for improvement has come in

Version 8, that is native support for tape drives
and the ability to archive to tape. Although
Veeam B&R v7 allows you to back up your
virtual servers to disks. You still need to archive
those backups to tapes for long-term storage.
Veeam did not provide this facility in earlier
versions so we currently use Symantec backup
for archiving the "restore points" for long -term
storage
Currently VEEAM doesnt back up VMs with

physical raw device mappings.
Performance of the replica when booting during

an emergency. Only a few critical systems can
be booted this way due to the loads on
secondary storage appliances. This isn't really a
problem, more of a limitation of the hardware
devices we used for implementation.


Speed and more management.

As every application has a scope of

improvement so the Veeam, there are many
areas they can improve on: the CBT errors,
inhot add many times it is found that the Veeam
proxy do not release the HDD even after the
backup, offsite repository is not very stable.
Retention Policy isn't flexible enough to

configure complex retention policy.
None that I can think of.

Standard version is poor - As you need to power

Off/On virtual machines when backing
up/Restoring where Enterprise edition you don't
- If you have a big estate to manage stay away
from Standard.
This product is for virtual environments only.

Which means it cannot backup physical servers.
Most, but not all, software support VMWare and
VMWare environments but on the rare occasion
(like with us) when a vendor requires a physical
machine to operate, it means we have to have a
different backup process.


1000+ employees:
Integration with Storage Array. Incremental

restore. Improve the support of physical servers
and bare metal recovery.
It needs to be able to backup physical servers.

I think it's fantastic, so none.

Backing up Exchange could be better,

particularly Clustered Exchange.
Problems occur using VMware based

snapshots.


The performance is slow when making changes.

I am unable to determine if the cause is slow
disk that we use for our storage, of if Veeam is
slow. When I delete a VM in Veeam it takes
about 20 minutes to delete the backups with 83
restore points. With that being said we are
getting the Speed Boost upgrade that should
improve performance. With this being said, the
program performs very quick when navigating
around the UI. One issue I have ran into is I
have been confused at times and added the
same VM to multiple backup jobs. I wish there
was a warning box that would pop up saying
this vm is already protected in another job.
I do have a need ever so small to have the ability

to backup physical servers, this is not something
Veeam offers.
Itshould support physical servers, and as far as

I know, v9 will do this.
Everyday technology needs updates, patches,

replacements. The challenge for us is to have
resources up to date so that our skills and
technical knowledge are up-to-date. Such is the
case with all products, so it is as well with
Veeam Backup.


For now were pretty happy, but wed like the

ability to schedule. Also, the configuration and
fine tuning of the Fibre Channel based off host
proxy where we leverage the SAN hardware
VSS provider took some work and effort.
I really cannot think of any areas that stand out

as needing improvement right now, to be honest.
ITManager866, IT manager at a wholesaler/distributor with

100-1000 employees:
A different kind of scheduling. We would like to

do backup twice a day.
Direct SAN to SAN replication it didnt

integrate well with the 3PAR SAN that we had.
The amount of disk space required for the long

term storage of backups (archiving Weekly /
Monthly / yearly backups) can be higher then
expected if you have a large daily change rate in
your VM. This needs to be planned for when
considereing long term arciving of backup files.


Compression rates could be improved for

moving thousands of machines at a time. There
was a small glitch that was resolved with a call
to tech support. Can't perform replication without
creating snapshots, which takes up all the space
in VM, so I must do so with physical machines.
100-1000 employees:
The product has a great value for money and I'm

happy to see they're still adding more features. I
hope they can keep the setup as simple as
possible as this is one of the strengths of the
product.
It could be so nice and useful if Veeam had a

feature to enable backup of physical servers,
especially physical Linux servers. This imagebased backup would be an improvement.
Tape support - more options for retention

Backup for physical servers (Microsoft at least)
Sheikh Abdul Farhan, IT Consultant and Engineer at a
aerospace/defense firm with 100-1000 employees:
Remote management console Physical server

backups


Managing snapshots during the backup.

The product works perfectly for us. After they

added endpoint backup for physical servers the
product is 10/10.
Support for physical servers. Although we are

continuing to virtualize all of our servers; there
are, at this time, a few physical servers in our
organization. They must be backed up as well.
Currently, we have to use another vendor to
backup these servers.
I think it is a good product but all products could

be better.
It would be nice to be able to backup data to two

locations.
Better flexibility for scheduling jobs, specifically

for the SQL hourly log backup.


I can't think of any.

The tape management is not really efficient and

some other products are better. I know that
backup on tape is not the the main target of
Veeam but, it's important.
There should be additional support for guest

base backups.
More APIs with storage from different vendors.

Random CBT errors during backup jobs.

The ability to back up physical servers from

within the same Product and not as a separate
module. This would keep Veeam in the front of
other competing products that offer both
physical and virtual backup solutions.


Cost. At the time this was one of the most

expensive backup software available.
Compared to StorageCraft that was more than
half the cost for a virtual machine agent.
Most of the features I wanted was addressed in

version 6 and 7 (i.e. backup to tape) allowing my
clients to finally get rid of backup Exec to copy
backups to tape. I'm not sure if there's a way to
backup physical servers with Veeam but that
would be a good feature to help customers
transition into a fully virtualized environment OR
maintain some physical servers in the
environment.
I feel the price is a bit high

I never run into any stability issues with Veeam.

It's almost too good to be true. I setup my jobs,
run them, get the e-mail that they are finished
and done. Veeam has never failed me.
Rui Alves, Account Manager at a tech services company
I believe none.

Deep Dive: Improvements to My Organization
EMC NetWorker
We are using a single product, with the same

licenses, to backup Oracle servers, SQL
Servers, Exchange, and our virtual environment.
It also allows us to clone the backups to a
disaster recovery site. With the integration with
Data Domain Boost we are significantly saving
backup space.
In our organization, we are working with

Networker on other sites, so we can share our
knowledge and experience.
Veeam Backup
I used to work for a company that provided

Backup/DR as a service to its clients we had to
look at various backup and recovery tools to
quickly and easily bring back customers data.
Before Veeam introduced the backup to tape
and WAN acceleration features we were using 3
different products across a number of our clients
to provide the required services. After those
feature releases, we just used one tool through a
single console (the infamous single-pane-ofglass) which reduced the complexity and
management overheads within our solutions but
also provided our customers with a far greater
level of service and reliability.


In a largeenterprise DataCenter there is

traditionallya lot of applications/databases
which are owned by different administrators.
Without acentralized backup solution, each
application/DBowner has to ensure its backup
separately andif a problem occurs, hehas to
executerecovery tasks. In these conditions, the
application rower has to make some extra jobs
:backup scripting, verifying backups have
finished successfully, recovery jobs...This
doesimpact his efficiency and the global
enterprise efficiency. If a centralized backup
solution likeNetworker is deployed, the
backup/recovery taskswill be on the
responsibility of only one resource which is the
backup administrator. This does directly involve
that each application/DB owner can spend more
time on his real job: optimizing the platform that
he owns.

Before this product we were using something

else that was entirely unreliable for our
company. Backups need to be counted on. In
Feb of 2014 in Columbus, Ohio there was a
major Power Failure downtown that was the
result of a gas explosion of the corner of our
Data Center. Entire Data Center was offline for
a week. (Catastrophic Event could be classified
as a Disaster). With a proper configuration of
this product we were able to restore the Hyper-V
Infrastructure to our 2nd Data Center and
restore functionality to about 20 Hospitals and
Imaging centers around the state of Ohio. (Tier1
systems were restored with in 30 minutes and
remaining filtered in).
It's been an overall improvement many places at

our client sites where almost everyone runs vm's
or Hyper-V.
a. Other than it has saved us from hours of work

not having to rebuild servers and the many times
it has helped us recover data that was valuable,
I don't know how to translate that into money,
but it's no small thing. b. This one is HUGE: We
moved our entire data center, from one physical
location to another, mind you we are 24 hour
operation with sites across the state relying on
the systems being up, and we never lost one
hour of downtime. We used Veeam Backup and
Recovery to migrate our entire Vmware Farm
from old location to the new. It was awesome.


With moving the Veeam server to a physical

server and creating a Proxy server on each of
the hosts we are able to leverage SAN based
backup which is very fast. Jobs are completed
overnight and never run in to the business hours.

Restores are faster. Moving virtual machines

from one location to another is easier and isfar
less time consuming thanTape backups.
Setting up jobsreplicasor backup jobs is
alsoquick andeasy.
One of our managers lost his mail box

completely and using my product's explorer for
exchange function I installed only that user's
mail box without turning back to all exchange
back up folder.
Very fast & reliable backup, less management,

fast restores
William Reigle, Sr. Systems Engineer at a tech services
Veeam allowed me to eliminate the need for

tape backups and replace legacy backup
software. The reliability of Veeam is amazing
compared to the solution(s) I was using. I am
now able to spend 2 minutes a day reviewing
backup logs instead of hours troubleshooting
errors and calling vendor support. The ability to
replicate backups off-site disk to disk also saves
a ton of time compared to swapping tapes and
manually moving them off-site.


employees:
First of all, it hasprovided us with much needed

HA for our retail sites. Until Veeam, the servers
from stores were backed up, and in case of
disaster with the production hypervisor, we
would have faced a far toolong restore time that
would seriously impact the business. Second, it
allowed us to replace the older, slower, and
muchpricier backup solution in our virtual
environment.
This product has really reduced our recovery

time objectiveconsiderably because we are
able to restore entire virtual machines inunder
15 minuteswhenever that has come up. Not
just that, though, aswe are alsoable to restore
individual objects requested by customers,
e.g.deleted messages from anExchange
server. The Veeam product has reduced the
time it takes to configure and monitor backups.
It has provided a higher level of reliability to core

company systems and services.

Gareth Petersen, Infrastructure Engineer at a local

It's afforded our organisation peace of mind

knowing that we have reliable, fast and a cost
effective backup solution for our virtual
environment which also allows us to provide our
developers with both test and pre-prod
environments in hours rather than days. I am
currently running secondary backup jobs
(B2Bcopy) for our business critical virtual
machines which are located at an offsite
repository in addition to replication jobs which
are located at our disaster recovery site without
any issues.
Backups and restoration are 100% successful,

plus we have the ability to automate backup
recoverability tests.
It helps us to restore and backup our data, along

with ease of use.
I've been an end user and deployer of this

software as a consultant. It's easy to implement,
and easy to spot any issues and resolve them. It
slots in great with other virtualization products.
This product has significantly reduced our

backup windows as backup times have been
significantly reduced, as well as the speed at
which we can recover systems if needed.


Veeam B&R software is transparent and easy to

use, which improves usability and manageability
for the daily operations a backup/system
administrator performs. Setting up a backup
application/infrastructure is one thing, but to
keep it operational without having to deal with
big issues is another. I barely encounter
situations where Veeam B&R setup disappoints
our customers.
Restores are easier to do.

Asif Punjwani, System Engineer at a healthcare company
Surebackup allows verification of the backup.

This provides a higher level of confidence.
Weve taken the human out of the equation

when it comes to our backups. This means
backups run when they should, like they should.
Versions of backup files helped us to recover

files as per users requirement.


- Reducing backup storage - Reducing backup

time
Improved virtual infrastructures backup and

recovery.
Reginald Wilson, System Engineer at a energy/utilities
Able to backup virtual servers and setup and DR

for critical applications.
It has given us the ability to restore our systems

very, very quickly. The backups run very quickly
as well, which helps us free up bandwidth on our
network.
The tool SureBackup allows me to check, once

a month in my case, the situation of my backups:
I always have the truth about my backups.
Regarding the tool Replication, we use it for
customers who do not have large financial
resources, while allowing usto have the
opportunity to restore their ambient edi
production in the shortest time possible.


We are currently using Veeam B&R to replicate

our VMware environment to a disaster recovery
site, in the event of a major outage we can failover to our DR site. From abusiness continuity
aspect it has removed the need for arranging
warm-start DR arrangements.
We used to have many backup solutions for

different purposes but Veeam allowed us to use
just one backup solution to backup our vms and
due to the granularity of the system, it allows us
to restore of single objects when the vm is
mounted.
During a "zero day" virus outbreak that caused

several critical systems to fail, the ability to boot
and run a "replica" that hadn't been infected yet
kept the business running and productive.
Real and fast restore and if needed a VM Instant

Restore(1/2m).
Very smooth backup and restore when required.


Drastically reduce administrative effort Friendly

User Interface Faster backup recovery Disaster
Recovery Plan Decrease amount of backup
completion
Ibrahim Quraishi, User at a comms service provider with
100-1000 employees:
Veeam Backup has given us the power to

protect the critical VM's that are core to our
business. For example we protect our VMware
vCenter Server, vCenter MS Sql Server. Active
Directory Domain Controller. This help us
recover the Internal management tools like
vCenter Server within 30 minutes from Veeam
Backup.
Ability to have disaster recovery site capabilities

integrated into our backup solution as well as a
backup product that scales along with our
needs.
Easy to use product, If you have a virtual

environment and also are worried about putting
in a DR solution - This is an easy product to get
to grips with, Plugs into Vcentre and has the
same feel as Vcentre. the replication feature is
great - Seamless on enterprise version that I use
for my DR solutions.


As long as you are good with your grouping of

servers, the dedupe process is wonderful. Once
installed and configured, it just works. The
management dashboard is pretty easy to use
and very easy to read. On top of the easy to
configure and manage, it is also lightning fast
during recovery. It took just 20 minutes to
recover a 500GB Windows Server. Since the
product connects directly to your vcenter, most
of the traffic stays within your virtual switching
environment, making backups run that much
faster.
1000+ employees:
Faster and more reliable backup. SAN Snapshot

reduce backup window. Integration of Exchange
and SQL granular restore reduce our RTO.
With this product we are able to drastically

reduce our backup and restore times. We are
able to have a true DR site with Veeams
replication jobs.
We wanted to replicate avery old database

which is running on VM. We werelooking for
solution long time and finally using this
productwe are able to do it.


Backups don't fail often which saves time and

data.
Improved backup and recovery speeds, ease of

use.
Veeam has saved us many hours retrieving

deleted files as well as testing backups. Our
old backup solution was getting to the point
where we could not go more than a couple of
days without backups failing. With Veeam we
have not had any time where backups did not
run. We also have been able to run since
January 2014 with no failed backups.
To us the ability to restore an entire VM for

Development and User Acceptance Testing is
invaluable the need to Develop continues to
grow and Veeam supplies us the ability to
manage this seamlessly. Utilizing the deduplication and compression built into Veeam
we are able to keep backup longer and have the
ability to perform more frequent backups.
After we started using Veeam, we transferred all

our30 virtual serversin sevenhours to our
disaster recoveryside. Also,during our
disaster recoverytest w,e did not have
anyissuesreplicating servers.


For us, it's a simple solution for our complex

environment. It has helped us reduce the time to
manage backups.
Saves IT operations a lot of time and frustration.

Also, the ROI for our CFO is tremendous
whereas we did not have data deduplication on
our previous backup product, unless licensed at
a cost higher/GB than buying storage. We can
now leverage in-box Windows deduplication
with excellent results. We have longer retention
times and spaces to spare on our backup
targets.
Fortunately, we have not had to use the restore

functionality (touch wood), but it does give us
the reassurance that we can perform a restore if
needed, in a real situation as well as performing
regular testing in our virtual lab. The other
functionality that has really had an impact is
being able to granually restore Exchange
mailboxes.
We were struggling with having software that

would give us reliable backup and when we
implemented the Veeam solution, it solved the
problem for us.


By using Veeam, backups times for the entire

virtual environment have been reduced, and
backup windows now have no impact on
production VMs. Instant recovery has
revolutionised client DR plans, reducing
recovery time objectives (RTO) and improving
available recovery point objectives (RPO).
Also as Veeam "just works" less time is spent
troubleshooting backup technologies and failed
backups.
We can now perform replication for migrating

data.
100-1000 employees:
It really just works, we don't have backup issues

anymore. We're now implementing SureBackup
so we can check the quality of the backups.
Great feature.
We looked for the best solution to get backups

of our VM without downtime, and I found this
was the best solution. We highly recommend it
for virtual servers.
I am a specialist in Veeam, and my clients

optimized their recovery procedure, and it now
requires less time to restore services. They love
how easy it is to operate.


In various ways, we are using an Active

Directory OS-aware backup, and I can recover
deleted objects to AD. When I need to
duplicate a machine for test purposes, it is very
easy to restore from a backup.
Fast recovery, backup stored in 3 locations:

locally, other location, and in the cloud (iLand). If
our primary data center goes down, our VMs are
replicated to another data center so we will be
up and running in less than 15 minutes. Backup
stored in multiple locations.
We no longer use tapes. The restoration of files,

email and entire servers have been reduced to
mere minutes instead of hours or days, which it
was at times.
I have a backup of my infrastructure every night,

and have improved the speed of performing
restores.
The safety and reliability of data loss and

retrieval has been amazing ever since we
implemented Veeam.


It drastically reduced the backup time window

and improved data protection.
It's improved backup recovery time significantly,

and makes backup testing a breeze.
It has made the VM infrastructure easier to

manage, as well as simplifying the backup and
restore process.
It simplifies the backup process by allowing

applications that are virtualized to be treated as
virtual machines. Veeam's virtual labs actually
takes into account all the required dependencies
of testing application servers with ease. Not all
solutions have this feature.
We are able to restore VM very fast, with 0

downtime.
It is helpful in BCP in the event of disaster and

human errors on VM infrastructure to reduce
MTTR and fast recovery.


We have been able to instantly recover VMs

from catastrophic failures to point in time and
recover files easily without the long wait of
searching and restoring from tape.
We were able to turn the data recovery process

over to technicians instead of allowing only
engineers to recover customer data. Another big
bonus, is that the data recovery process was
fairly simple and fast.
Allowed simple backup and restore of virtual

machines as well as granular restore of files and
Exchange databases.
Very reliable and fast data recovery

There was a lot of time spent using other backup

products in the past, and the best part about
Veeam is its ease of use. I am able to spend my
time doing other tasks instead of babysitting my
backup strategy.

Kristian Dybmose, IT Consultant at a tech services

It has given me and my customers ease of mind

in regards to virtual backup, furthermore it has
given us the opportunity to actually test the
backup so that we know we can rely on it. With
instant recovery you can recover an entire
server in minutes. This means you can test if
your server can start from backup, in case of a
breakdown.
EMC NETWORKER REVIEW BY A REAL USER

Bratislav Petkovic Verified by IT Central Station
Senior Associate - System Engineer at a financial services
firm with 100-1000 employees
Valuable Features:
Support for various operating systems, we use, AIX, Solaris, Linux, VMware, and
Windows
Excellent deduplication with Data Domain Boost
A good user interface, so we can, from a single console, manage the entire backup
infrastructure
Improvements to My Organization:
We are using a single product, with the same licenses, to backup Oracle servers,
SQL Servers, Exchange, and our virtual environment. It also allows us to clone the
backups to a disaster recovery site. With the integration with Data Domain Boost
we are significantly saving backup space.
Room for Improvement:
WHAT REAL USERS

ARE SAYING...
"With the integration with
Data Domain Boost, we
are significantly saving
backup space. However,
backups of VMs could be
improved."
"It allows us to share our
knowledge and experience
with it on other sites in our
organization, although it
lacks support for Xen and
RHEV. "
"Backup software solution
which supports majority of
IT platforms (Windows,
UNIX, Oracle, SQL, Lotus,
VMware etc.)"
I think, first of all, the part that relates to backup virtual machines. I've seen better
and faster solutions, for example: Veeam.
Use of Solution:
We've used NetWorker for about ten years. We are primarily using NetWorker to
backup our core servers with Solaris. For the last three years, we use Networker to
backup the entire infrastructure.

We're also using the NetWorker Module for Microsoft v8.2.1.8, and the NetWorker
VMware Protection v1.1.1.50.
Deployment Issues:
No issues encountered.
Stability Issues:
We had no problems with stability.
Scalability Issues:
We had no problems with scalability. We have two data centers with different
infrastructure.
Customer Service:
I have worked with local EMC partners, I have had a positive experience.
Technical Support:
I did not use technical support for NetWorker, but I have used it for some other
EMC products and I think they were a little slow. 7/10.
Initial Setup:
Initial setup was straightforward. The documentation is good.
Implementation Team:
We did it in-house.
Cost and Licensing Advice:

We use NetWorker Capacity Licensing Model. Estimating the backup
environment's capacity is, for me, very complex, and I think not even clear.
Other Advice:
It is a good product with some problems backing up virtual machines (slow restore).
We use NetWorker Capacity Licensing Model. Estimating the backup
environment's capacity is, for me, very complex, and I think not even clear.


Marcio Shigueki Okubo Verified by IT Central Station
Infrastructure Analyst at a engineering company with
1000+ employees
Valuable Features:
It's easy to configure and manage.
In our organization, we are working with Networker on other sites, so we can share
our knowledge and experience.

We pretend to start image backups from VMware, but we are also working with Xen
and RHEV, and this product doesn't support those platforms.
Use of Solution:
Ive worked on it for over 10 years, since v6.
Deployment Issues:
No issues encountered.
Stability Issues:
Just in version 7.x.x, where they changed all graphical interface and had some
stability issues.
Scalability Issues:
When I used to work in a consultant office, we had to split one backup server into
three to support the amount of clients. This customer had a lot of backup server
instability.
Customer Service:
It is great; EMC support is one of the best.
Technical Support:
It is great, a good level of knowledgement and escalation.

Previous Solutions:
I used to work with TSM as well, but Networker is easier to deploy.
Other Advice:
There are some features that other software, like Avamar, does better, and that
EMC could incorporate into Networker.
Ensure you have good architecture job before implementation. At our organization,
we are scheduling all our backups from the same business line to ensure it's all
done at the same time, to ensure all backups are scheduled at the same time.


Mourad BELKHODJA Verified by IT Central Station
Engineer at a tech services company with 100-1000
employees
Valuable Features:
Backup jobs can be scheduled andautomated
Monitoring of backupsand configuration tasksare centralized
Compatibility of the solution covers large OS/DataBases/Applications
In a largeenterprise DataCenter there is traditionallya lot of applications/databases
which are owned by different administrators.
Without acentralized backup solution, each application/DBowner has to ensure its
backup separately andif a problem occurs, hehas to executerecovery tasks. In
these conditions, the application rower has to make some extra jobs :backup
scripting, verifying backups have finished successfully, recovery jobs...This
doesimpact his efficiency and the global enterprise efficiency.
If a centralized backup solution likeNetworker is deployed, the backup/recovery
taskswill be on the responsibility of only one resource which is the backup
administrator. This does directly involve that each application/DB owner can spend
more time on his real job: optimizing the platform that he owns.

With Networker 8.0I had an issue related toVMware VADP backups.
An Image levelbackup of a RHEL VMfinished successfully, but when I tried to
restore it the transferspeed was very low, and the restore operation took 20 hours
to restore17 GB which represents50% of total VM size. I was then obliged to abort
the restoreoperation because there was backup jobs planned andNetworker was
deployed with only one tape drive in this case(the tape drive can't write backups
and performrestoressimultaneously).
I contacted the support team to analyze this performanceissue. They said that this
happened because it was a Linux machine backed up with Windows Vcenter
Proxy. For me this is not acceptable... I hope this will be resolved in the 8.2 version
of Networker, because restore speed is important (RTO)
Use of Solution:
4 years

Deployment Issues:
Deployment tasks are not really hard. Networker is well documented.
Technical Support:
7/10
Initial Setup:
Initial setup was complex because I had to integrate ExchangeServer and I had no
knowledge on how it works.
I asked to the Exchange administrator to assist me on the deploymentand together
we setup up the Exchange backup job.
Other Solutions Considered:

IBMTSM;HP data protector;Symantec Netbackup/Backupexec aremain
competitor to Networker.
I remember a customer asked meto advise him between deployingNetworker or
TSM. The customer wanted to integrate a Data Domain device to his backup
solution. I advised him to use Networker because TSM is not compatible with
DDBoost protocol which improves DataDomain performance: Deploying TSM in
this case was a limitation!

VEEAM BACKUP REVIEW BY A REAL USER

Andrea Bonomi Verified by IT Central Station
Senior System Integrator at a tech services company with
1-100 employees
I have been using this solutionsince 2008 and find the fast recover and
deduplicationof this productvaluable.An example of how this product has
improved the way our organization functions is that it recover Citrix farm in 15
minutes. The exchange and Sharepoint have room for improvement. We encounter
no issues with deployment, stability or scalability. We implemented through a
vendor team; their level of expertise was high.Initial setup wasstraightforward.
I wouldrate the level of customer service a10 andthe level of technical support
a9, so both were really excellent. We previously usedBackup exec, and evaluated
Acronis before we chose this solution. Our ROI on this product is one year. Costs
for day-to-day and setup are1 day cost to deploy, day-to-day depends.
WHAT REAL USERS

ARE SAYING...
"We previously used
Backup exec, and
evaluated Acronis before
we chose this solution. Our
ROI is one year."
"Ability to verify backups of
critical servers means I
can sleep at night. Backup
of physical servers could
be better. "
"With this product we were
able to restore the Hyper-V
Infrastructure to our 2nd
Data Center and 20
Hospitals."
"Veeam launches like a
rocket and delves into the
feature list of VMware. It's
been an overall
improvement."
"We used Netvault, but
Veeam is far more flexible."
"By moving the Veeam
server to a physical server
and creating a Proxy
server on each of the hosts
we are able to leverage
SAN based backup which
is very fast. "


derek.hennessy Verified by IT Central Station
Senior System Engineer at a pharma/biotech company
with 1000+ employees
Valuable Features:
This is actually quite a hard choice to make when dealing with Veeam Backup &
Replication. There are a number of great features such as WAN acceleration,
deduplication & compression, replication and the grandfather-father-son backup
tree. Not to mention backup to tape which has been a key reason to migrate to
Veeam. The primary feature of most value to me is the SureBackup and
SureReplica featureset. Having the ability to verify backups and replicas of critical
servers in a sandboxed environment means that I can sleep comfortably at night
knowing that the data is valid and I can confidently restore data and services if
required by the business. Snapshot capabilities within NetApp would also be high
on that list.
I used to work for a company that provided Backup/DR as a service to its clients we
had to look at various backup and recovery tools to quickly and easily bring back
customers data. Before Veeam introduced the backup to tape and WAN
acceleration features we were using 3 different products across a number of our
clients to provide the required services. After those feature releases, we just used
one tool through a single console (the infamous single-pane-of-glass) which
reduced the complexity and management overheads within our solutions but also
provided our customers with a far greater level of service and reliability.

Backup of physical servers. I know that Veeam have vehemently said they will
never go down that route but it's a feature I need, and badly. Having the ability to
use Veeam within all our virtual environments is fantastic but it also means we still
have a requirement to use TSM to back up our physical servers via an agent. With
the Endpoint Protection feature announced recently I can only hope that this
develops into the backup of all physical devices and allow management through the
Veeam console.
Recently I've been discussing the capabilities of Endpoint Protection with a Veeam
Rep. around the area of enterprise applications. In this instance I'm focused on
SQL and Exchange. Despite my protestations we are still using physical exchange
servers (and I doubt we're the only enterprise) so being able to get a good backup
of those servers is critical to allow replacement of current backup solutions. Right
now Veeam are not confident with Exchange backups and would recommend one
of the DAGs to be virtual to ensure the backup consistency. For SQL however they
are happy with their testing and while not being a released feature it is something
that can be backed up via Endpoint Protection. This area of development for
Veeam is going to be a critical one for them to truly enter the enterprise backup
arena.

Use of Solution:
Approximately 3 years. This has been at both the end user side and also as a
service-provider to a number of our customers. I've used Veeam only within
VMware environments so I can't comment on it's performance within Hyper-V.
Deployment Issues:
Deployment of Veeam is incredibly easy. I've installed Veeam a number of times
and never came across issues with the installation. If anything I've had issues with
the design of the backup solution rather than the product itself but as with all
solutions they need to be designed correctly to get the best out of the products
featureset.
Stability Issues:
99% of the time there are no issues with Veeam. It does exactly what it says on the
tin and it really is just as easy as they make it look in their demos and videos. On a
few occasions I had issues with VSS failing on a server which came down to being
an operating system issue. Another time there was a problem where the backup
was not truncating exchange logs. Veeam Support provided a patch within 24
hours which immediately fixed the issue permanently.
Scalability Issues:
In early versions of Veeam, before version 6.5, there were issues but since Veeam
has utilised backup Proxy servers there's no issue with scalability. You can
leverage servers in your environment that have low workloads to be Veeam proxies
as well so you get more value from your environment.
Customer Service:
Veeam customer service is top notch. Previously I have worked closely with them to
request licensing and further information on their products and they have always
answered quickly and politely or returned my call quickly. If it was on a scale of 1-5
I'd give it 5.
Technical Support:
Technical support is exceptional at Veeam. Any issue I have opened with them has
been dealt with quickly and within an hour I've had a support technician contact me.
On a handful of occasions where I've had severity 1 calls open with support they
have passed off support to their colleagues in Europe and later America to work on
the issue with me further out of hours with a smooth handover. Normally with
support teams this happens but you have repeat everything all over again but I've
not had such an experience with Veeam.
Previous Solutions:
Yes. I used to use products such as Symantec Backup Exec and Falconstor but
switched to Veeam as it's designed for virtual environments, it's easy to use and
lowers the management overhead, it scales easily and provides a stable backup
environment. Right now I'm considering using Veeam to replace NetApp
SnapProtect within our environment.

Initial Setup:
The initial setup is really straightforward. It really is a next, next, next install and can
be done by anyone. Some of the feature selection during the installation should be
thought about in advance but it's possible to easily enable these later if you don't
enable the up-front. Once the installation is complete you then need to add servers
as proxies and point Veeam at a backup repository, add vCenter and create the
backup pools and that's it. Ready, set, go!
I've only ever done in-house implementations of Veeam. I have had discussions on
occasions with Veeams technical team before installation of some more complex
environments and they have always been insightful and knowledgeable and
understood the capabilities of their products at an in-depth level. But normally the
implementation was straightforward and didn't require any assistance.
ROI:
We were able to recover our investment on Veeam within about 8 months. This was
due largely to reduced licensing costs initially but the majority of the savings came
from a reduction in the management overheads and the previous baby-sitting we
had to do of our backup solution.

The original setup costs were in the region of $45k for a 24 host VMware
environment. That was for the full Veeam Availability Suite which Backup and
Replication is a part of. The day-to-day (Opex) costs we reduced from one staff
member spending 5 hours massaging backups and replications to less that 1 hour
a day.

Before using Veeam I reviewed a number of backup solutions. These included
Symantec Backup Exec, NetBackup, Falconstor, Acronis, Commvault and
ArcServe.
Other Advice:
I would recommend getting your hands on trial version or even just use the free
editions from Veeam to become comfortable with the console and see for yourself
just how easy it is to manage backups. If you use the free edition you'll quickly want
to use a full version so you can schedule backups and take advantage of some of
enterprise features. Run a POC on some VMs and verify it's the right tool for you
and see that the reviews don't lie.

I would also recommend reaching out to a Veeam Gold or Platinum Partner if you
have a more complex environment and get your design put up on a whiteboard.
While getting Veeam into your environment is the end goal a real focus needs to be
placed on data migration and integrity. Your previous backup data needs to be
accessible and recoverable and this is where the partners should be able to help.
This isn't a recommendation just for implementing Veeam but for all backup
solution migration. With Veeam however I'm sure it'll be as easy as everything else.


Michael Jipping Verified by IT Central Station
IT Systems Engineer at a healthcare company with 1-100
employees
Valuable Features:
Continuous Data Backup and Replication features that allow us to have our entire
Virtual Infrastructure recoverable in minutes.
Before this product we were using something else that was entirely unreliable for
our company. Backups need to be counted on. In Feb of 2014 in Columbus, Ohio
there was a major Power Failure downtown that was the result of a gas explosion of
the corner of our Data Center. Entire Data Center was offline for a week.
(Catastrophic Event could be classified as a Disaster). With a proper configuration
of this product we were able to restore the Hyper-V Infrastructure to our 2nd Data
Center and restore functionality to about 20 Hospitals and Imaging centers around
the state of Ohio. (Tier1 systems were restored with in 30 minutes and remaining
filtered in).

Being able to Backup from Cloud Services like Azure
Better Logging to assist you in determining root causes of failures
Better Traffic Throttle Monitoring
Use of Solution:
18 months.
Deployment Issues:
Yes but easily resolved with the support from our Sales/Tech team provided by
VEEAM.
Stability Issues:
None.
Customer Service:
Very Good.

Technical Support:
Very Good.
Previous Solutions:
Unreliable /success-failure rates.
Initial Setup:
Very Straightforward.
In-house.
ROI:
Hard to say but I would say the company wouldn't be around based on the event
described above.

Initial Software costs includes 3 yrs of support = $65000 for 20 HyperV Servers.

We looked at AppAssure (DELL) andCommVault.
Other Advice:
Do your research but by far this is one of the best products out there. Agentless is a
very good thing to leverage in a Backup Software.


Sigurd Blom Rossel Verified by IT Central Station
CEO at a tech consulting company with 1-100 employees
Valuable Features:
The backup and blocklevel incremental backup, where daily full backups are done.
Also the hotcopy feature is valuable.
It's been an overall improvement many places at our client sites where almost
everyone runs vm's or Hyper-V.

Nothing in particular, Veeam launches like a rocket and delves into the featurelist of
VMware, for example, and tie their development close together with the devs
coming from VMware or Microsoft.
Use of Solution:
Since early 2008 when Veeam entered the scene.
Deployment Issues:
Never had any issues that couldnt be dealt with from an admin pov.
Stability Issues:
Its running rock steady, so there isnt any issues in my/our end.
Scalability Issues:
It scales 100% its just a matter of licenses pr cpu, so as long as your compliant it
runs like it should.
Customer Service:
Rating in level from 1-10 where 10 is the best i would rate it 10.
Technical Support:
Rating in level from 1-10 where 10 is the best i would rate it 10.

Previous Solutions:
Yes used many different solutions, but no one were as great as Veeam when
talking virtual backups.
Initial Setup:
Yes more or less, its been improved over the years and now version 8 is ready and
even more potent.
We are an IT consultancy business doing implemetations ourself, so 100% done by
us at N2IT.
ROI:
ROI is compared to forexample running CommVault returned many times, this is
due to the flexibility ion licensemodels etc. And also in terms of space utilization.
Veeam does full daily backups with whats called synthetic backup streams of some
sort, it takes all block changes and stream those into the latest backup and there
create a full backup as well as restore pointers.

Setup cost is a variable, but take the number of cpus and multiply that with the
licensecost as well as a target for backup storage and you have the price.

Yes evaluated vRanger and PHP backup and also Symantec. No one met the
requirements.
We decided onVeeam becausewe were much more integrated into VMware core
and you didn't have to script yourself out of alot of tideous tasks to get things
working.
Veeam worked out of the box and was a tight close match to what we
knewWindows-wise.
Other Advice:
Nothing beats Veeam when it comes to Backup in a virtual environment. Just go for
it, Veeam wont let you down.

EMC NetWorker and Veeam Backup Alternatives

VENDOR (BY RANKING)
SOLUTION
Veeam
Veeam Backup
Hewlett Packard Enterprise
HP Data Protector
Acronis
Acronis Backup
Asigra
Asigra
Altaro
Altaro Hyper-V Backup
IBM
IBM Tivoli Storage Manager
Symantec
Symantec Backup Exec
EMC
EMC Avamar
EMC
EMC NetWorker
Microsoft
Microsoft DPM
Symantec
NetBackup
Unitrends
Unitrends
Arcserve
Arcserve UDP
Bacula Systems
Bacula Enterprise
Catalogic
Catalogic DPX
CommVault
CommVault
Rubrik
Rubrik
Acronis
Acronis Backup Advanced
Idera
Idera SQL Safe Backup
NetApp
NetApp V-Series

Rating: 8.98
(82 reviews)
Rating: 7.84
(29 reviews)
Rating: 7.28
(12 reviews)
Rating: 7.94
(15 reviews)
Rating: 9.0
(10 reviews)
Rating: 7.72
(7 reviews)
(2 reviews)
Rating: 10.0
(3 reviews)
Rating: 7.66
(3 reviews)
Rating: 3.5
(2 reviews)
Rating: 8.0
(3 reviews)
Rating: 7.0
(4 reviews)
Rating: 9.0
(1 review)
Rating: 6.0
(2 reviews)
Rating: 6.0
(2 reviews)
Rating: 9.0
(2 reviews)
(2 reviews)
Rating: 10.0
(1 review)
Rating: 4.0
(1 review)
(3 reviews)
StorMagic
StorMagic
VMware
VMware vDPA
Actifio
Actifio
ASG
ASG Atempo
BackupAssist
BackupAssist
Barracuda Networks
Barracuda Backup
Bocada
Bocada Enterprise
Cohesity
Cohesity
Dell
Dell AppAssure
Dell
Dell BakBone
Delphix
Delphix
Druva
Druva
Evault
Evault
FalconStor
FalconStor Virtual Tape Library
IBM
IBM ProtectTIER
IBM
IBM Tivoli CDP for Files
Infrascale
Infrascale Platform
Iron Mountain
Iron Mountain Connected
Iron Mountain
Iron Mountain LiveVault
NovaStor
NovaStor NovaBACKUP
SolarWinds
SolarWinds Storage Resource Monitor

(1 review)
(2 reviews)

Top Backup and Recovery Software Vendors

Over 131,008 professionals have used IT Central Station research on enterprise tech. Here are the top
Backup and Recovery Software vendors based on product reviews, ratings, and comparisons. All
reviews and ratings are from real users, validated by our triple authentication process.
1. Veeam Backup
6430
6303
8
2
A
7 Co 0 Review 092 Follo verage R
mpar
ws
wers
s
ating
isons
: 9.0
2. Altaro Hyper-V Backup
3702
3. EMC Avamar
1015
1913
2 Re
1785
A
v
3 Co
Follo verage R
mpar iews
ws
wers
ating
isons
: 10.0
4. Acronis Backup
1622
3082
1
1
A
1 Co 2 Review 756 Follo verage R
mpar
ws
wers
s
ating
isons
: 7.2
5. HP Data Protector
1570
8021
2
1
A
Com 7 Review 544 Follo verage R
ws
paris
wers
s
ating
ons
: 7.8
6. CommVault
5671
9 Vie
View
9564
10 R
4527
A
e
Follo verage R
paris views
wers
ating
ons
: 9.0
Com
2 Vie
8 Vie
1 Vie
View
1502
2 Re
1470
A
v
Follo verage R
mpar iews
wers
ating
isons
: 9.0
8 Co

7. Arcserve UDP
8. IBM Tivoli Storage

Manager
3679
6043
9. NetBackup
5346
10. Asigra
2987
11. EMC NetWorker
2617
12. Acronis Backup

Advanced
13. Unitrends
View
View
View
View
View
80 V
1 Re
1372
A
v
Follo verage R
mpar iews
wers
ating
isons
: 9.0
1417
7 Re
1412
A
v
Follo verage R
mpar iews
wers
ating
isons
: 7.8
1307
3 Re
1545
A
v
Follo verage R
mpar iews
wers
ating
isons
: 8.0
8 Co
9 Co
2 Co
7480
7608
15 R
1348
A
e
Follo verage R
paris views
wers
ating
ons
: 8.0
Com
3 Re
1386
A
vi
Follo verage R
paris ews
wers
ating
ons
: 7.6
Com
578 C
1
134 F
A
ollow verage R
ompa Reviews
ating
ers
rison
: 10.0
s
iews
2123
1096
View
6914
3 Re
1313
A
vi
Follo verage R
paris ews
wers
ating
ons
: 7.0
Com

14. Bacula Enterprise
3714
15. Catalogic DPX
382 V
16. Microsoft DPM
4535
17. Infrascale Platform
1096
View
9300
2 Re
1368
A
vi
Follo verage R
paris ews
wers
ating
ons
: 6.0
2872
Com
iews
View
View
2 Re
1335
A
vi
Follo verage R
paris ews
wers
ating
ons
: 6.0
Com
1271
2 Re
1444
A
v
Follo verage R
mpar iews
wers
ating
isons
: 3.6
4 Co
6554
0 Re
5116
A
vi
Follo verage R
paris ews
wers
ating
ons
: 0.0
Com
38
30
1R
10
Av
18. Idera SQL Safe Backup 0 Views 52 Compa eviews 81 Followe erage Rati
rison
ng: 4
rs
10
19
1R
15
Av
19. Symantec Backup Exec 006 Views 256 Comp eviews 30 Followe erage Rati
.0
ariso
ns
20. NetApp V-Series
1759
View
1124
rs
ng: 0
.0
1 Re
2085
A
v
Follo verage R
mpar iews
wers
ating
isons
: 0.0
2 Co

21. Dell AppAssure
4019
22. VMware vDPA
3353
23. Barracuda Backup
1820
24. Evault
1614
25. Actifio
1651
26. Druva
1083
27. ASG Atempo
449 V
View
View
View
View
View
View
iews
1445
0 Re
1427
A
v
Follo verage R
mpar iews
wers
ating
isons
: 0.0
6 Co
8818
7426
7012
6741
4545
4139
0 Re
1442
A
vi
Follo verage R
paris ews
wers
ating
ons
: 0.0
Com
0 Re
1360
A
vi
Follo verage R
paris ews
wers
ating
ons
: 0.0
Com
0 Re
1344
A
vi
Follo verage R
paris ews
wers
ating
ons
: 0.0
Com
0 Re
1182
A
vi
Follo verage R
paris ews
wers
ating
ons
: 0.0
Com
0 Re
1309
A
vi
Follo verage R
paris ews
wers
ating
ons
: 0.0
Com
0 Re
1346
A
vi
Follo verage R
paris ews
wers
ating
ons
: 0.0
Com

28. IBM ProtectTIER
222 V
2763
29. Iron Mountain LiveVault
430 V
3202
iews
iews
0 Re
1408
A
vi
Follo verage R
paris ews
wers
ating
ons
: 0.0
Com
0 Re
1332
A
vi
Follo verage R
paris ews
wers
ating
ons
: 0.0
Com
45
30
0R
13
Av
30. IBM Tivoli CDP for Files 9 Views 05 Compa eviews 39 Followe erage Rati
rison
rs
ng: 0
.0
3075
0
1
A
31. FalconStor Virtual Tape 393 Vie
Com Reviews 338 Follo verage R
ws
p
w
ating
a
ers
r
Library
isons
: 0.0
32. Dell BakBone
267 V
2529
33. Bocada Enterprise
263 V
2478
206 V
2354
34. Iron Mountain

Connected
iews
iews
iews
0 Re
1344
A
vi
Follo verage R
paris ews
wers
ating
ons
: 0.0
Com
0 Re
1332
A
vi
Follo verage R
paris ews
wers
ating
ons
: 0.0
Com
0 Re
1332
A
vi
Follo verage R
paris ews
wers
ating
ons
: 0.0
Com

35. NovaStor
NovaBACKUP
626 V
4064
iews
36. Rubrik
1312
37. StorMagic
356 V
2010
254 V
2221
39. Cohesity
746 V
2965
40. Delphix
238 V
1696
88 V
578 C
38. SolarWinds Storage

Resource Monitor
41. BackupAssist
View
iews
iews
iews
iews
iews
3926
0 Re
1155
A
vi
Follo verage R
paris ews
wers
ating
ons
: 0.0
Com
2 Re
954 F
A
vi
ollow verage R
paris ews
ating
ers
ons
: 0.0
Com
1 Re
1001
A
vi
Follo verage R
paris ews
wers
ating
ons
: 0.0
Com
0 Re
997 F
A
vi
ollow verage R
paris ews
ating
ers
ons
: 0.0
Com
0 Re
865 F
A
vi
ollow verage R
paris ews
ating
ers
ons
: 0.0
Com
0 Re
754 F
A
vi
ollow verage R
paris ews
ating
ers
ons
: 0.0
Com
0
308 F
A
ollow verage R
ompa Reviews
ating
e
rison
rs
: 0.0
s

Chart Key
Views: Number of total page views
Comparisons: Number of times compared to another product
Reviews: Total number of reviews on IT Central Station
Followers: Number of followers on IT Central Station
Average Rating: Average rating based on reviews
The total ranking of a product (i.e. bar length) is based on a weighted aggregate ranking of that product's Views (weighting
factor = 17.5%), Comparisons (17.5%), Reviews (17.5%), Followers (17.5%), and Average Rating (30%).

TOP 5
TOP 5
Based on Views
Based on Views of Comparisons
64309
Veeam Backup
63037
Veeam Backup
16228
Acronis Backup
30821
Acronis Backup
15701
HP Data Protector
19256
10152
EMC Avamar
19133
EMC Avamar
10006
15028
CommVault
TOP 5
TOP 5
Based on Followers
Based on Rating
5116
Infrascale Platform
10.0
EMC Avamar
4527
Altaro Hyper-V Backup
10.0
Acronis Backup Advanced
2092
Veeam Backup
9.0
CommVault
2085
NetApp V-Series
9.0
Arcserve UDP
1785
EMC Avamar
9.0
Veeam Backup

Join the IT Central Station Community

This report features just a few of the Backup and Recovery Software reviews on IT Central Station. If
you would like to read more about what real users are saying about the many Backup and Recovery
Software solutions on the market, visit the Backup and Recovery Software page at IT Central Station:
http://www.itcentralstation.com/category/backup-and-recovery-software
There are a number of ways you can participate in the IT Central Station community. Write a review,
read a comment, or just follow a product. Either way, well be sure to let you know when people are
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User Reviews of EMC

NetWorker and Veeam

IT Central Station helps tech professionals by providing...

A sample of real user

Specific information to help

2016 IT Central Station

2016 IT Central Station

ABOUT IT CENTRAL STATION

User reviews, candid discussions, and more for enterprise technology

Use IT Central Station to:

We commit to offering user-contributed information that

244 5th Avenue, Suite R-230

2016 IT Central Station

ABOUT THIS REPORT

2016 IT Central Station

Backup and Recovery Software

2016 IT Central Station

EMC NetWorker backup and recovery software

Veeam Availability Suite v8 combines industry

Secure-24, Riverside Health System, Shriners,

Veeam Backup vs. EMC NetWorker:

Zerto Virtual Replication vs. Veeam Backup:

HP Data Protector vs. EMC NetWorker:

Symantec Backup Exec vs. Veeam Backup:

EMC Avamar vs. EMC NetWorker:

Acronis Backup vs. Veeam Backup:

Financial Services Firm

Software R&D Company

Real Estate/Law Firm

2016 IT Central Station

Deep Dive: Valuable Features

Support for various operating systems, we use,

It's easy to configure and manage.

Backup jobs can be scheduled andautomated

This is actually quite a hard choice to make

Continuous Data Backup and Replication

2016 IT Central Station

Sigurd Blom Rossel, CEO at a tech consulting company

The backup and blocklevel incremental backup,

-Reliable consistent Backups/Restores -Ease of

Features with the most value are Instant VM

Replication WAN Accelerator Backup Ease of

The most valuable features of this product are

Backup, Restore, Replication

2016 IT Central Station

William Reigle, Sr. Systems Engineer at a tech services

The ease of use and intuitiveness of the

Seamless Replication/ Switch ON of the VM

The main feature we're currently using is the

Support for VMware Virtual Volumes (VVols)

2016 IT Central Station

SysAdmin679, Systems Administrator at a construction

Virtual Machine replication between sites.

There are so many valuable features but my

Backup recoverability tests (SureBackup)

Ease of use Reporting Great integration with

The ease of use is valuable.

The most valuable feature for my organization is

2016 IT Central Station

Nichola Van de Voorde, Datacenter Core Infrastructure