Motivate! 10 Day Confidence & Motivational Training Programme
Motivate! 10 Day Confidence & Motivational Training Programme
Motivate! 10 Day Confidence & Motivational Training Programme
Aim of Programme:
Day 1
TIME
9.1510.00
TOPIC
Arrival/Group Welcome &
introductions
TUTOR ACTIVITY
Introductory Exercise (Icebreaker)
Mingling with a Mission
Objective
For everyone in the room to learn something
about each other, get participants talking and
beginning to relax with each other
Method
All participants (including facilitator) is given the
mission (scribed onto flipchart) to find out
something about each other that they wouldnt
know by looking at them.
Suggest participants prepare questions in
advance (that people would feel comfortable in
answering) and take notes if necessary. Once
completed the facilitator encourages the group to
identify some of the knowledge about each other
during the mingling process.
Introduction to MOTIVATE!
10.0010.10
STUDENT ACTIVITY
feel welcomed and safely
integrated into the group
know who the facilitator are
be familiar with venue/facilities
and aware of basic health and
safety procedures (including fire
evacuation procedures)
be aware of course content
RESOURCES
Flip Chart
Pens/paper
How I am
feeling
worksheet HO
1
Housekeeping
Aims & Objectives of 10 day programme
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10 Day Confidence & Motivational Training Programme
Participants register their own level of confidence
at this point in the day and note it privately for
later comparison.
Method
Whats on Top: Facilitator pairs the group and
invites them to talk to each other about anything
that may be bothering or distracting them (if feel
able and comfortable to do so). Alternatively
participants can register feelings anonymously on
pieces of paper placed into a box which can be
taken away or shared anonymously with the group
and capture (and scribe on flipchart) thoughts on
help/advice/support for coping/resolving etc.
Facilitator invites participants to speak privately
with them during break time.
Temperature Check: Participants are invited to
log privately on How am I feeling HO how
confident they are feeling on a scale of 1 to 10
(handout to be retained by them in their folders
and added to each day) Participants can also log
any emotions/feelings they have during the start
and close of each day until the end of the 10 day
programme
Materials
How am I feeling worksheet HO
10.10
10.20
Ground Rules
Flip Chart
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10 Day Confidence & Motivational Training Programme
Some basics to prompt from the group could be:
10.2010.40
Explorations Questions
10.4011.00
11.0011.15
Break
11.1512.15
Personal Satisfaction
Wheel
Confidentiality
Honesty
Respect, listening and not interrupting
Giving time and space for others views and
opinions
Supporting each other
Not being made to do things
Recognising each others strengths and
weaknesses
Not judging
Willing to learn from each other
Having fun
Complete handout 2
Explorations
handout 2
Personal
Satisfaction
Wheel
handout 3
Flip Chart
paper
Pens
How do perceive
Magazines
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10 Day Confidence & Motivational Training Programme
12.55
12.55-1.00
Confidence?
Pens
Scissors
Prit Stick
Flip chart
paper
9.30- 11.00
TOPIC
Coffee recap of previous class
and outline of objectives of
todays topic Confidence
Building - the next step
How confident are you?
This exercise highlights how
confidence can vary between
situations and between
participants in the group.
TUTOR ACTIVITY
Ensure everyone comfortable and clear on
objectives.
STUDENT ACTIVITY
Discuss any worries or fears about
the course.
RESORCES
Flip Chart
Handout 4
Flip Chart
Paper
Pens
Break
Adopting positive strategies
in order to take the first tiny steps
forward.
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10 Day Confidence & Motivational Training Programme
volunteer from each reinacts a
scenario
1.45 2.30
Props
( glasses;
train table
etc)
Flip chart
Recap of objectives.
Recap of objectives.
Ask questions
TOPIC
Recap of previous class
and outline of objectives of
todays topic What type of
personality are you?
What kind of personality are
you?
TUTOR ACTIVITY
Ensure everyone comfortable and clear on
objectives.
STUDENT ACTIVITY
Discuss any worries or fears about
the course.
RESORCES
Flip Chart
Powerpoint
Personality
test handout
5
Pens
Flip Chart
Flip Chart
Paper
Handout 6
Pens
DAY 3
TIME
9.15-9.45
9.45 - 11.00
Aims:
To enable participants to view
their personality positively
Rationale:
To provide an opportunity for
self-evaluation
11.00-11.15
11.15 12.15
BREAK
How others see me
Aims:
To enable assessment of
personal strengths and
weaknesses
To invite constructive comment
from people near you.
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10 Day Confidence & Motivational Training Programme
12.15-12.45
Balloons Exercise.
Aims:
To boost confidence
To create a framework for
compliments to be made
Rationale:
This encourages participants to
verbalise positive validations of
each other.
12.45-1.00 pm
Recap of objectives.
Question and Answer Session
Ask questions
Recap of objectives.
Ask questions
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10 Day Confidence & Motivational Training Programme
DAY 4
TIME
Day 4
9.15 10.15
TOPIC
Aim
* Be aware of the
importance of well
developed
communication skills
* Understand the
importance in
employment of working
as a team member
* Appreciate the
importance of personal
presentation in seeking
employment
Communication,
Personal
Presentation &
Teamwork
TUTOR ACTIVITY
STUDENT ACTIVITY
RESORCES
Picture
Pens
Paper
Discussion
Flip chart
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10 Day Confidence & Motivational Training Programme
questions- Was it difficult? Why was it difficult?
-
Assumptions made
Misheard
Unable to ask questions
No check for understanding
No feedback
One-way communication
Flip chart
-Verbal
- Written
- 1:1 interviews
- Meetings
-Presentations
10.15-11.15
Listening
Discussion
Flip chart
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10 Day Confidence & Motivational Training Programme
a skill which can be developed. We normally
act as passive recipients of verbal information
and consequently miss a lot of detail. If we
listen actively we will remember much more.
Discussion
Flip Chart
Discussion
Flip Chart
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10 Day Confidence & Motivational Training Programme
Listening is an active and not a passive skill and
we need to listen for a variety of reasons
-
To be polite
To obtain information (eg directions or
instructions)
Out of interest for the person or the
topic
To help our understanding of the other
persons situations or ideas
To find fault in whats being said
For new ideas and approaches
Discussion
Flip Chart
answers
seeks clarification
Summarises
Eye contact
Nodding gestures
BREAK
Non Verbal
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10 Day Confidence & Motivational Training Programme
communication
Discussion
Write down
Discussion
Discussion
Flip Chart
Pens/paper
Flip chart
Facial expression
Body Posture
Gesture
Eye contact
Emotion
Complete handout
Discuss
Non verbal
communicatio
n
Hand out
Discussion
12.00- 12.45
Teamwork
Definition of Teamwork
Sharing, understanding, respecting,
encouraging each team member.
Definition on
Flip Chart
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10 Day Confidence & Motivational Training Programme
Ask participants
Discussion
What is a team?
A team is a group of people who share certain
tasks or goals.
Teamwork means that members of a team:
Depend on each other- their combined talents
and efforts are essential to accomplishing their
goals
Are willing to work together- co-operation is
the foundation of any good team
Are committed to achieving team goals
true team members will put team goals before
individuals interests
Exercise on teamwork
Handout/
exercise
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10 Day Confidence & Motivational Training Programme
well done
6. Challenges
7. Motivation
Day 5
TIME
9.15- 10.15
TOPIC
Make an I want list
TUTOR ACTIVITY
Tutor to ask participants to think about the
journey from where they are to where they want
to be. I other words what does success look
like to you?
One of the main reasons why most people dont
get what they want is they havent decided what
they want.
Make an I want list
One of the easiest ways to begin clarifying what
you truly want is to make an list of
(List on flip chart)
10 things you want to do
10 things you want to have
10 things you want to do before you die
STUDENT ACTIVITY
Make a list on a piece of paper
RESORCES
Flip chart
Piece of
paper
Flip chart
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10 Day Confidence & Motivational Training Programme
What would you be rather doing?
What inspires you?
When have you been absorbed that you didnt
notice?
Tutor asks group to feedback what there
interests are and how this can be related to the
working environment.
10.45- 11.00
11.00-11.20
BREAK
Personal strengths &
professional strengths
11.20-1.00
Achievements &
Recognition
Paper/ pen
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10 Day Confidence & Motivational Training Programme
Week 2
Day 6
TIME
9.15-9.30
9.30-11.15
TOPIC
Recap of previous class
and discuss homework
on Personal strengths &
professional strengths
from previous class
Outline objectives for
todays topic How can
I overcome my lack of
confidence with
reference to work?
TUTOR ACTIVITY
Homework ask participants to discuss
personal & professional strength.
STUDENT ACTIVITY
To feedback to group
RESORCES
Flip Chart
Powerpoint
BREAK
Work Works
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10 Day Confidence & Motivational Training Programme
Objective
To consider specific return to work barriers and
identify information resources, tips and
techniques to help tackle/overcome these
issues
Method
Depending on number of exercises being used
in this session, break participants in groups of
corresponding number ie
Group One Financial help when returning to
work (mandatory)
Group Two Managing household income
when returning to work
Group Three Maintaining motivation
If both childcare exercises required
Group One
Financial help when returning to
work
Group Two
Managing money or Maintaining
motivation
Group Three Assessing good quality childcare
Group Four Comparing childcare options
Ask each group to consider their set exercise by
issuing the relevant barrier worksheet and
instructions. (Each group is set a different
exercise with the relevant worksheet containing
full task instructions)
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10 Day Confidence & Motivational Training Programme
Week 2
DAY 7
TOPIC
TUTOR ACTIVITY
STUDENT ACTIVITY
RESOURCES
TIME
9.15 10.15
Task instructions
Invite participants to look at the three adverts from a
selection of real jobs. The objective is for groups to
identify and highlight each skill, personal strength
and quality and area of knowledge detailed in
adverts 1-3 (highlight each on the page by circling
or underlining) The purpose of this exercise is for
them to acknowledge that without clearly identifying
what each job specifically requires they may miss a
job opportunity through lack of attention or lack of
confidence; sometimes feelings intimated by the
selling style of the job advert and job title.
Split participants into pairs. Issue Discovering a
unique you HO. Reassure participants
that this task is not a test of language but an
opportunity to ensure we understand the
meaning/definitions of common words and
phrases used in job advertisements.
Participants for whom English is their
second language may need closer
supervision and support during this
exercise.
Flipchart ANY WORDS AND PHRASES NOT
FAMILIAR TO GROUP. Facilitator to provide
definitions and scribe the task.
Task instructions.
Invite participants to complete section 1 of task by
Materials
Recognising job opportunities
HO
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10 Day Confidence & Motivational Training Programme
selecting six words/phrases that they feel
best describes them. Identify these by
circling/underlining their choice.
10.15-10.30
Job Match TWODiscovering a
unique you
Objective
To enable participants to
identify their
individual sets of
personal strengths
and qualities
through connecting
with language
used in job
opportunities
Materials
Discovering a unique you
HO
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10 Day Confidence & Motivational Training Programme
10.30-10.45
Materials
Promoting yourself to others
HO
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10 Day Confidence & Motivational Training Programme
Why? Because my college tutor said how quickly
and accurately I worked through my course
exercises
STRENGTH 2: Creative
Why? Because friends comment on how well I use
colour and design in my rooms at home
10.45-11.00
Job role
Work environment
Candidate skills and experience
Candidate personal strengths and qualities
Candidate knowledge
Materials
Create the right job for you
HO
What is your job title
HO
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10 Day Confidence & Motivational Training Programme
Issue the worksheet headed What is your job
title? and explain that each of the questions
headed 1 4 directly relate to the type of
content provided in the Part time positions in
Fashion Retail (parapgraphs 1 4)
Facilitator to read through questions 1 4 to ensure
that participants are clear on what information is
needed
NB Suggest facilitator may need to scribe
another example job advertisement on the
flipchart to show how participants can approach
this task. Suggest facilitators use their current job
or a previous job as an example
STRESS to participants that they are at a very
early stage of self awareness/self development and
not to expect self promotion to come easily at this
stage. The Job Match set of exercises has been
designed to help them see themselves in a
structured way and show them their own skills,
experience and personal strengths
11.00-11.15
BREAK
11.15- 12.00
Applying for success:
Applications
Objective
For participants to
consider how people are
appointed and the skills
and tools needed to
market themselves and
get through an application
process
Materials
Recruitment Exercise Job
Spec HO
Completed Applications Form
Samples x 3 HO
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10 Day Confidence & Motivational Training Programme
application forms and look for evidence of the
relevant skills and experience required; taken from
the person specification (essential and desirable
skills) and tasks within the job specification then
decide as a selection panel whom to interview.
Feedback
Facilitator to encourage feedback which highlights
spelling mistakes and differences in the quality of
content and the ability to provide evidence of
suitability for the job
Facilitator gathers feedback from the main group on
their first impressions of each application and draws
together a list of dos and donts of selling
techniques when looking to impress a prospective
employer. Use flipchart to capture answers
12.00 -12.45
initial impression
style and layout
content
clarity of information
Feedback
Scribe all feedback on flipchart. Ask each group in
turn to feedback on their discussions (start with the
poorly presented CV) and ask for a single
positive/negative from each group and rotate until a
sufficient list is scribed.
Turn group attention to the well presented CV and
feedback facilitate feedback as previously
Materials
Bad CV HO
Good CV HO
CV top tips HO
CV template HO
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10 Day Confidence & Motivational Training Programme
NB: HIGHLIGHT THAT BOTH CV EXAMPLES
ARE THE SAME PERSON demonstrating how
important presentation and clearly focused
information is in making a positive impact.
ISSUE CV Top Tips handout and blank CV
template which participants could adopt for future
reference. Facilitator to walk through each
handout and draw out key features.
12.45-1.00
TOPIC
Introduction
CV
Interview techniques
practical
Objective
To demonstrate two
styles of interview
selection which focuses
on specific techniques
TUTOR ACTIVITY
STUDENT ACTIVITY
RESOURCES
Do up a CV
Facilitator to issue competency based selection
interview HO to participants and explain to group
that the task is for them to observe a role play and
ask for a volunteer to act as the interviewer
Draft CV
CV template
Day 8
TIME
9.15-9.30
9.30-10.15
10.15-11.00
Task instructions
Facilitator to read through the scene setting of the
interview and begin
Facilitator to ensure all participants have good sight
lines of the role play and vocal level is sufficiently
high for all participants to hear
Facilitator asks volunteer interviewer to ask three
specific interview questions that are contained on
competency based selection interview HO
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10 Day Confidence & Motivational Training Programme
Facilitator has two versions of interview to
perform
Version One
Candidate shifts in chair, has closed body language,
looks down when speaking, has noticeable habits
and gives short answers to questions. Answers to
questions are contained in Version 1: left hand side
of table on competency based selection interview
HO
Version Two
Candidate is nervous, has open body language,
smiles, holds eye contact and tries to give full
answers to questions. Answers to questions are
contained in Version 2: right hand side of table on
competency based selection interview HO
Limit comments from participants observations
by explaining to group that further discussion,
feedback and exploration is scheduled for the
next session after morning break.
11.00-11.15
11.15-12.00
Break
Interview practice
break out session
Objective
To enable participants to
experience a brief
interview process playing
roles with differing
perspectives
Materials
Competency based selection
interview HO
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10 Day Confidence & Motivational Training Programme
TIME
12.00-1.00pm
TOPIC
STUDENT ACTIVITY
RESOURCES
STUDENT ACTIVITY
RESOURCES
Day 9
TIME
TOPIC
Role Play Selection
Interviews
Objective
To enable participants to
gain practical
experience of a
role play style of
selection interview
TUTOR ACTIVITY
Break groups into pairs and issue role play
selection interviews HO
Facilitator to explain that this type of interview can
be frequently used in shortlisting candidates for
customer services type roles.
Facilitator to introduce the practical exercise to
support the role play selection interview
Task instructions
Facilitator to introduce both exercise one and two.
Issue role play selection interviews HO. Instruct
pairs to agree who will start as the customer in
exercise one to ensure they swap over to customer
services assistant in exercise two
Facilitator to allow 5 minutes at the start of each
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10 Day Confidence & Motivational Training Programme
exercise so that the customer services assistant
can prepare their selling script ie product
description, its value and benefits eg
jumper/handbag/scarf and caravan holiday. Remind
participants that the role play selection
interviews HO has product benefits under each
sale item;
For example: Cardigan: soft, washable with pearl
buttoning detail down front and on cuffs. Available
in six colours
REASSURE participants that this is a new area
of interview for many of them and this task is
about awareness and familiarisation of this style
of interview selection and NOT about interview
performance
ADVISE participants that there are organisations
that can assist with interview performance coaching
who can help them.
Timings:
Exercise One 10 mins
Includes preparation time for customer services
assistant to consider product benefits of
cardigan/handbag/necklace and refer to role play
selection interviews HO for ideas
Exercise Two 10 mins
Includes preparation time for customer services
assistant to consider product benefits of caravan
holiday and refer to role play selection interviews
HO for ideas
Brief recap to focus participants on the value of
using preparation time effectively before role-play
selection interview begins. Advise participants that
Marks & Spencer use role-play selection interviews
for their customer services role.
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10 Day Confidence & Motivational Training Programme
Materials
Role play selection interviews HO
Day 10
TIME
9.15- 9.30
TOPIC
Job Search
9.30-11.00
11.00-11.15
11.15-12.45
BREAK
Welfare Rights Advisor
12.45-1.00
EVALUATION
TUTOR ACTIVITY
Ask participants to look at jobs sites on the internet
and local newspapers to find a suitable job that
they would like to apply for. Ask participants to look
at what qualifications they need and qualities to
apply.
Qualified careers advisor will discuss job and
training opportunities to participants. Advisor will
then carry out an individual career session with
each participant.
STUDENT ACTIVITY
Internet and
newspapers to source
jobs
RESOURCES
Internet/ newspapers
Complete evaluation
forms
Evaluation Forms