MCS of Infosys
MCS of Infosys
MCS of Infosys
no.1
0n
Management
control
System of
Infosys
Submitted to-:
Submitted to-:
Astt. Prof
Ashish
Anshul pardesi
MBA 4th sem.(468)
Introduction of MCS-:
Management Control System (MCS) is a system which is an
aggregate of machines and people that work toward a common
objective. A system can be described as a series of steps or
phases consisting of an input phase, a processing phase, and
an output phase. A control system adds measurement, analysis
and reporting phases to the system. Output is measured,
compared against a plan, analyzed and then reported back to
the appropriate earlier phases of the system in the form of
positive or negative reinforcement. In MCS, data/information is
typically fed back to managers of the various system phases.
Responsible managers will then take appropriate action based
on the data/information provided.
Organization Structure-:
(i) Infosys in the beginning Infosys was a start-up founded by 7
individuals. Early days were a constant struggle due to the
dynamic environment. Infosys focus was on delivering a single
product based on single technology in a single marketplace.
Low degree of Formalization, low complexity and high
centralization were few of the characteristics.
(ii) Period from 1989-2002 In 1989, company lost some key
accounts which led to a drastic change in the overall strategy.
The period after liberalization led to massive growth. Infosys
started catering to different market segments and different
clients. It had to adhere to a new set of guidelines and
streamline process due to the IPO in 1992. Its structure was
split up into functional units and the Project Matrix Structure
was employed within the production unit. These changes lead
to increasing complexity, moderate formalization and moderate
degree of centralization.
fit
into
the
Challenges-:
MNCs like Accenture, IBM Global Services, and Electronic Data
Systems have started operating from India and began offering
the same offshore rates as Indian companies.
1 The entry of multinationals has put pressure on Infosys in
terms of retaining talented manpower.
Conclusions-:
Infosys has been successfully adopting both formal control
systems like planning, budgeting and reporting and informal
control systems like goal oriented behavior leading to
improvement in productivity and achievement in organizational
change constantly.