Quality Management Review Template
Quality Management Review Template
Quality Management Review Template
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Schedule
Resources
Cost
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Process performance
Manufacturing line utilization
Material waste
Product performance
Attenuation
Tensile strength
Customer Satisfaction (as a result of field trials)
Quality improvements will be identified by any member of the project team or quality group.
Each recommendation will be reviewed to determine the cost versus benefit of implementing the
improvement and how the improvement will impact the product or processes. If an improvement
is implemented the project manager will update all project documentation to include the
improvement and the quality manager will update the organizational documentation the
improvement affects.
Quality Requirements/Standards
This part of the Quality Management Plan should describe how the project team and/or quality
group will identify and document the quality requirements and standards. Additionally, there
should also be an explanation of how the project will demonstrate compliance with those
identified quality standards. The quality standards and requirements should include both the
product and processes.
Product Quality:
The product quality standards and requirements will be determined by the project team and
quality group. These standards will primarily be based on the companys documented standards
for all fiber optic cables. There may be product-specific quality standards identified that are not
currently part of the documented organizational standards. In this case, the quality group will
review these newly identified standards and incorporate them into organizational documentation
if approved. The project team will also document any newly identified quality standards into the
LTFC project plan and ensure communication with all stakeholders.
As trial products are measured at pre-determined intervals, we will know that the product is
compliant with quality standards once we achieve ten consecutive trial runs resulting of cable
which is 100% within acceptable quality control margins.
Process Quality:
The process quality standards and requirements will be determined by the project team and
quality group. Many of these standards will be based on existing company process standards.
However, it is anticipated that there will be several unique steps in the manufacturing of the
LTFC product which will require new quality standards. The LTFC project team will work with
the quality group to establish acceptable standards and document these standards for
incorporation into both organizational process documents as well as the LTFC project plan.
These standards will be communicated to all project stakeholders.
As trial products are created, the process metrics will be measured and analyzed to determine the
quality of the process. Once the LTFC product meets quality compliance and all process metrics
fall within acceptable quality assurance margins, we will achieve process compliance for the
LTFC project.
Quality Assurance
Here the Quality Management Plan should explain how you will define and document the
process for auditing the quality requirements and results from quality control measurements in
order to ensure that quality standards and operational definitions are used. This section should
also document the actual quality assurance metrics used for this project.
The quality assurance of the LTFC Project focuses on the processes used in the manufacturing of
the LTFC product. In order to ensure quality, an iterative quality process will be used throughout
the project life cycle. This iterative process includes measuring process metrics, analyzing
process data, and continuously improving the processes.
The LTFC Project Manager and the project team will perform assessments at planned intervals
throughout the project to ensure all processes are being correctly implemented and executed. Key
performance metrics for the manufacturing of the LTFC product include polyethylene (PE)
waste, fiber waste, and time per cable run for each phase of cable creation (buffering, stranding,
and jacketing). The established project tolerances for these metrics are the organizational
standards for all other cable products. The table below provides the key quality assurance metrics
for the LTFC Project.
Process Action
Process
Phase
Assessment
Interval
Filter Tube
Buffering
Buffering
Filter Tube
Stranding
Core Jacketing
Jacketing
Physical/Performance
Standards
Quality Assessment
Activities
Assessment
Intervals
The project team will perform all physical measurements on their trial cables. The
characterization group will perform attenuation testing and will provide the results back to the
project team within 3 business days after the test sample is submitted. The quality group will
ensure all physical and performance standards are met for each trial cable, perform audits, and
assist the project team with creating or updating all documentation related to product quality.
The Project Manager will schedule regularly occurring project, management, and document
reviews. In these reviews, an agenda item will include a review of products, any discrepancies
and/or audit findings from the quality manager, and a discussion on product improvement
initiatives.
It is imperative to the success of the project that all of the established physical and performance
standards are met. By doing so, the LTFC Project Team will ensure that the product achieves the
high level of customer satisfaction anticipated and that future operational cable production will
be in line with budget and resource allocations.
Quality Control Measurements
This section of the Quality Management Plan should contain a sample or useable table/log to be
used in taking quality measurements and comparing them against standards/requirements. These
forms may be found in many different styles or formats. The most important aspect of this log is
to provide documentation of the findings in the Quality Management Plan. If actual
measurements do not meet the standards or requirements then some action must be taken. This
may be done in regularly scheduled project status meetings or as necessary throughout the
project lifecycle.
All LTFC Project products and processes must be measured and fall within the established
standards and tolerances. The below logs will be used by the project and quality teams in
conducting these measurements and will be maintained for use as supporting documentation for
the projects acceptance.
==================
1. Check sheet
The check sheet is a form (document) used to collect data
in real time at the location where the data is generated.
The data it captures can be quantitative or qualitative.
When the information is quantitative, the check sheet is
sometimes called a tally sheet.
The defining characteristic of a check sheet is that data
are recorded by making marks ("checks") on it. A typical
check sheet is divided into regions, and marks made in
different regions have different significance. Data are
read by observing the location and number of marks on
the sheet.
Check sheets typically employ a heading that answers the
Five Ws:
2. Control chart
3. Pareto chart
5.Ishikawa diagram
Ishikawa diagrams (also called fishbone diagrams,
herringbone diagrams, cause-and-effect diagrams, or
Fishikawa) are causal diagrams created by Kaoru
Ishikawa (1968) that show the causes of a specific event.
[1][2] Common uses of the Ishikawa diagram are product
design and quality defect prevention, to identify potential
factors causing an overall effect. Each cause or reason for
imperfection is a source of variation. Causes are usually
grouped into major categories to identify these sources of
variation. The categories typically include
People: Anyone involved with the process
Methods: How the process is performed and the
specific requirements for doing it, such as policies,
procedures, rules, regulations and laws
Machines: Any equipment, computers, tools, etc.
required to accomplish the job
Materials: Raw materials, parts, pens, paper, etc.
used to produce the final product
Measurements: Data generated from the process
that are used to evaluate its quality
Environment: The conditions, such as location,
time, temperature, and culture in which the process
operates
6. Histogram method