Instruction Operation MGT
Instruction Operation MGT
Instruction Operation MGT
Level: Masters Programmes Module Leader: Dr Tie Xu Assignment PGBM03 Code: Contribution to Module Assessment: Module: Operations Management Issue Date: Submission Date: 17 July 2013 (Soft copy) 100% of overall mark for the module
1. 2.
3500 words +/- 10% The assignment must be presented in a form that complies with the basic conventions of report format (see Guide to Basic Study Skills) and submitted to Turn-it-in via Sunspace. Any work submitted is subject to the University's rules and procedures governing infringement of assessment regulations.
Assignment Brief
Introduction If the Marketing function is to identify the needs of customers, then the Operations Management function has the role of providing the required products or services in a way that satisfies the criteria imposed by the market. Efficient operation of this function is therefore important if the organization is to be successful. An understanding of the main operational tasks is an essential starting point in this process. Assignment Looking at your company at organizational level, or department level critically assess the operational methods and strategies adopted to provide the product(s) in a way that give(s) maximum satisfaction to the customers or clients. A good answer will identify the criteria applied by the customer in assessing satisfaction i.e. the order-winning and order-qualifying criteria. You should a) define the principal operations tasks to satisfy these criteria b) analyze the process strategies and procedures employed to ensure that these tasks are carried out as effectively as possible. The organization may not have an operations/production department defined in such terms,
1. Knowledge Your work should show knowledge of the module content. 2. Understanding Your report should demonstrate an understanding of operations management. 3. Insight Your report should show an ability to analyze the operation in the light of the module content and your own reading. 4. Clarity Your report should be well structured and clearly presented.
You should include a short list of references to support your observations and assertions. This assignment is intended to give you an opportunity to show that you are capable of applying your knowledge of operations management, not only in describing the issues faced by the organization, but also in explaining them and justifying your proposed actions to improve them. You are invited to review all the models and concepts that we have discussed.
Assignment Guidance Notes:
Business Report Structure 3500 words +/- 10% Size 12 font, spacing 1.5, include word count. Report Presentation Front Sheet Name / Student Number / Programme / Module / Date Table of Contents Introduction
Main Body of Report Analysis of theory and practice related to this organization or company Conclusion and Recommendations References - 10 to 20 Appendix not included in word count Use Turnitin and submit Turnitin report with your hard copy of assignment.
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