ILT

e-Learning

Remote - Labs

FAST LANE REMOTE LAB SYSTEM

2009/12/28

S TUDENT N OTES T ROUBLESHOOTING AND M AINTAINING C ISCO IP N ETWORKS

V. 1.2

Table of contents:
1. 2. 3. 4. 5. 6. 7. Objectives ........................................................................................................................................ 1 Lab Equipment Configuration .......................................................................................................... 2 General Lab Setup............................................................................................................................ 2 Lab Topology.................................................................................................................................... 3 Username and Password ................................................................................................................. 3 Configuration Files Summary........................................................................................................... 4 Activities .......................................................................................................................................... 5

1. Objectives
These notes are primarily dedicated to instructors who deliver the Troubleshooting and Maintaining Cisco IP Networks course as an Instructor Led Training (ILT) using the remote lab equipment to perform the associated lab exercises. These notes explain the remote lab implementation and provide the details on the lab setup and positioning within the course for each individual exercise. Whenever needed, additional guidelines are provided to instructors in order to: Deliver the lab sessions at a highest possible quality Achieve the best learning experience for students taking the labs The document addresses all the specifics in implementation of the exercises, provides the notes and warnings to instructors to run the labs without issues and supplies the instructors with information they need to convey to the students.

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2. Lab Equipment Configuration

HW equipment list: Description Core Pod (learner) 3600 series Router 1800 series Router Catalyst 2960 series Switch 1800 series Router Catalyst 3560 series Switchs Client PCs / Server (Windows 2003) Mfr. Cisco Cisco Cisco Cisco Cisco Varies

SW equipment list: Description IOS Version 12.2 on Catalyst 2960 series switches: c2960-lanbase-mz.122-35.SE5.bin or higher IOS Version 12.4 on 1841 series router: c1841-advipservicesk9-mz.124-25b.bin or higher IOS Version 12.4 on 3600 series router: c3660-i-mz.124-6.T11.bin or higher IOS Version 12.2 on Catalyst 3560 series switches: c3560-ipservicesk9-mz.122-50.SE3.bin or higher Mfr. Cisco Cisco Cisco Cisco

3. General Lab Setup

This information details how the lab equipment was set up and configured at the beginning of each class. The following device configuration files are installed. Note, all configuration and IOS files are stored in the Flash of the lab equipment: Student Devices: baseline.cfg Core Devices: baseline.cfg

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4. Lab Topology

Figure 1: TSHOOT lab topology

5. Username and Password

Device Student Devices Enable Student Devices SSH / Telnet Student Remote PCs Username admin Administrator Password cisco cisco cisco

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6. Configuration Files Summary

Filename baseline.cfg capstone.cfg lab-2-1.cfg lab-3-1.cfg lab-4-1.cfg lab-4-2.cfg lab-5-1.cfg lab-5-2.cfg lab-5-3.cfg lab-5-4.cfg lab-6-1.cfg lab-6-2.cfg lab-7-1.cfg Description Initial starting configuration (Core and Student) Configuration to restore Student Devices after Troubleshooting Configuration used in Lab 2-1 to be uploaded by learners to their devices Configuration used in Lab 3-1 to be uploaded by learners to their devices Configuration used in Lab 4-1 to be uploaded by learners to their devices Configuration used in Lab 4-2 to be uploaded by learners to their devices Configuration used in Lab 5-1 to be uploaded by learners to their devices Configuration used in Lab 5-2 to be uploaded by learners to their devices Configuration used in Lab 5-3 to be uploaded by learners to their devices Configuration used in Lab 5-4 to be uploaded by learners to their devices Configuration used in Lab 6-1 to be uploaded by learners to their devices Configuration used in Lab 6-2 to be uploaded by learners to their devices Configuration used in Lab 7-1 to be uploaded by learners to their devices Location Flash Flash Flash Flash Flash Flash Flash Flash Flash Flash Flash Flash Flash

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7. Activities
Lab 1-1: Lab Access .................................................................................................................................. 5 Lab 2-1: Introduction to Troubleshooting ............................................................................................... 5 Lab 3-1: Maintenance and Troubleshooting Tools.................................................................................. 6 Lab 4-1: Layer 2 Connectivity and Spanning Tree ................................................................................... 6 Lab 4-2: Layer 3 Switching and First-Hop Redundancy ........................................................................... 6 Lab 5-1: Layer 3 Connectivity and EIGRP ................................................................................................. 7 Lab 5-2: OSPF and Route Redistribution ................................................................................................. 7 Lab 5-3: Border Gateway Protocol .......................................................................................................... 7 Lab 5-4: Router Performance .................................................................................................................. 8 Lab 6-1: Introduction to Network Security.............................................................................................. 8 Lab 6-2: Cisco IOS Security Features ....................................................................................................... 9 Lab 7-1: Troubleshooting Complex Environments .................................................................................. 9

Lab 1-1: Lab Access

Objectives: You will complete these tasks in this lab: Connect to the assigned workgroup equipment using the Fast Lane remote lab infrastructure. Access the consoles of the routers and switches used in the lab. Access the desktop of the server and clients used in the lab. Additional Setup Notes: There are no additional setup notes. Configuration Files: Access Sheet provided prior to the training session by Fast Lane.

Lab 2-1: Introduction to Troubleshooting

Objectives: You will complete these tasks in this lab: Identify the minimal documentation that is needed for you to troubleshoot effectively. Evaluate troubleshooting methods, communication, and planning.

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Additional Setup Notes: During all troubleshooting labs the scheduled configuration backups of the student devices may fail due to lack of connectivity. Please ignore matching warnings on said devices. To restore the lab to complete operational status use the command restore-capstone on all student devices. Configuration Files: Init-2-1 and reload on all student devices to start the troubleshooting lab.

Lab 3-1: Maintenance and Troubleshooting Tools

Objectives: You will complete these tasks in this lab: Distribute troubleshooting tasks among team members based on assigned responsibilities. Document the physical topology to support future troubleshooting tasks. Document the logical topology to support future troubleshooting tasks. Use the available tools to support future troubleshooting tasks. Additional Setup Notes: To restore the lab to complete operational status use the command restore-capstone on all student devices. Configuration Files: Init-3-1 and reload on all student devices to start the troubleshooting lab.

Lab 4-1: Layer 2 Connectivity and Spanning Tree

Objectives: You will complete these tasks in this lab: Diagnose and resolve Layer 2 connectivity problems. Diagnose and resolve spanning-tree problems. Document troubleshooting progress, configuration changes, and problem resolution. Additional Setup Notes: To restore the lab to complete operational status use the command restore-capstone on all student devices. Configuration Files: Init-4-1 and reload on all student devices to start the troubleshooting lab.

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Lab 4-2: Layer 3 Switching and First-Hop Redundancy

Objectives: You will complete these tasks in this lab: Diagnose and resolve problems related to SVIs and multilayer switching. Diagnose and resolve problems related to FHRPs such as HSRP and GLBP. Document troubleshooting progress, configuration changes, and problem resolution. Additional Setup Notes: To restore the lab to complete operational status use the command restore-capstone on all student devices. Configuration Files: Init-4-2 and reload on all student devices to start the troubleshooting lab.

Lab 5-1: Layer 3 Connectivity and EIGRP

Objectives: You will complete these tasks in this lab: Diagnose and resolve problems related to network layer connectivity. Diagnose and resolve problems related to the EIGRP routing protocol. Document troubleshooting progress, configuration changes, and problem resolution. Additional Setup Notes: To restore the lab to complete operational status use the command restore-capstone on all student devices. Configuration Files: Init-5-1 and reload on all student devices to start the troubleshooting lab.

Lab 5-2: OSPF and Route Redistribution

Objectives: You will complete these tasks in this lab: Diagnose and resolve problems related to the OSPF routing protocol. Diagnose and resolve problems related to route redistribution. Document troubleshooting progress, configuration changes, and problem resolution. Additional Setup Notes: To restore the lab to complete operational status use the command restore-capstone on all student devices. Configuration Files: Init-5-2 and reload on all student devices to start the troubleshooting lab.

Fast Lane Institute for Knowledge Transfer GmbH, Oranienburger Strae 66, D-10117 Berlin www.flane.de Tel: +49 (0) 40 25 33 46 10 Fax: +49 (0) 40 23 53 77 20

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Lab 5-3: Border Gateway Protocol

Objectives: You will complete these tasks in this lab: Diagnose and resolve problems related to the BGP exterior gateway protocol. Document troubleshooting progress, configuration changes, and problem resolution. Additional Setup Notes: To restore the lab to complete operational status use the command restore-capstone on all student devices. Configuration Files: Init-5-3 and reload on all student devices to start the troubleshooting lab.

Lab 5-4: Router Performance

Objectives: You will complete these tasks in this lab: Diagnose and resolve problems related to router performance. Document troubleshooting progress, configuration changes, and problem resolution. Additional Setup Notes: To restore the lab to complete operational status use the command restore-capstone on all student devices. Configuration Files: Delete the startup-config (write erase) of each device and reload it. When the devices are reloaded successfully copy the config from the flash into the running-config (copy flash:/tshoot/lab-5-4.cfg running-config). On each Router enable the Interfaces fa0/0, fa0/1, s0/0/0, s0/0/1 (no shutdown).

Lab 6-1: Introduction to Network Security

Objectives: You will complete these tasks in this lab: Diagnose and resolve problems related to router and switch access. Diagnose and resolve problems related to packet filtering using access lists. Document troubleshooting progress, configuration changes, and problem resolution. Additional Setup Notes: To restore the lab to complete operational status use the command restore-capstone on all student devices. To interrupt the boot process of devices Alt+B is the required input on the Fast Lane Remotelab console applet.

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Configuration Files: Init-6-1 and reload on all student devices to start the troubleshooting lab.

Lab 6-2: Cisco IOS Security Features

Objectives: You will complete these tasks in this lab: Diagnose and resolve problems related to switch-based Cisco IOS security features. Diagnose and resolve problems related to router-based Cisco IOS security features. Document troubleshooting progress, configuration changes, and problem resolution. Additional Setup Notes: To restore the lab to complete operational status use the command restore-capstone on all student devices. Configuration Files: Init-6-2 and reload on all student devices to start the troubleshooting lab.

Lab 7-1: Troubleshooting Complex Environments

Objectives: You will complete these tasks in this lab: Diagnose and resolve problems related to any feature, protocol, or technology that could be encountered in a complex, integrated enterprise network. Document troubleshooting progress, configuration changes, and problem resolution. Additional Setup Notes: To restore the lab to complete operational status use the command restore-capstone on all student devices. Configuration Files: Init-7-1 and reload on all student devices to start the troubleshooting lab.

Fast Lane Institute for Knowledge Transfer GmbH, Oranienburger Strae 66, D-10117 Berlin www.flane.de Tel: +49 (0) 40 25 33 46 10 Fax: +49 (0) 40 23 53 77 20