Mark Scheme (Standardisation) Summer 2007: GCE Business Studies (6125/02)
Mark Scheme (Standardisation) Summer 2007: GCE Business Studies (6125/02)
Mark Scheme (Standardisation) Summer 2007: GCE Business Studies (6125/02)
Summer 2007
GCE
The following should be used in conjunction with the skill criteria set out in each of the four
assessment objectives
Candidate makes use of the background information and all appendices to gain Level 4 and
makes correct use of business terminology at advanced level with respect to the various
aspects of business planning, eg
• Planning Process, such as aims, objectives, strategy, targets, development, monitoring and
evaluation/self review
• Marketing, such as unique selling point (USP), premium or competitive pricing, market
segment, product development, shifts in supply, local monopoly, price elasticity of
demand, use of branding, marketing mix, marketing plan and audit, market research
methods
• Finance, such as budgeting, return on capital employed (ROCE), debt and equity, liquidity,
gearing, external and internal sources and methods of financing, long and medium term
finance
• Production/Operations, such as capacity utilisation, operational efficiency, economies of
scale, quality control, planning permission, public sector directives, minimum standards
• Human Resources, such as the nature of the labour market, recruitment and selection
methods, staff training and development, remuneration, leadership styles and motivation
tactics
AO2 – Application
The Business Plan (with reference to at least 3 functional areas) MUST be present for
candidates to achieve more than level 2.
Candidates show that they are able to use business terminology in context through, eg
• Capacity Utilisation theory could be applied, eg if the treatment rooms in option 2 are at
83% (20 clients) capacity then there is 14% spare capacity (4 more clients per day)
• SWOT and PEST analysis is applied appropriately to the options, e.g. to compare the Spin
Studio option (Option 1) with Spa option (Option 2) in terms of availability of finance,
marketing demands, external constraints, staffing, disruption costs, etc.
• Use of product development analysis to show that the male grooming market is developing
given changes in male behaviour, changes in social attitudes to male grooming.
• Pricing policy is applied, eg a premium membership fee could be charged for those
members who use the Spa services, such as massage and facial treatments (Option 2) This
may be appropriate given the Spa is likely to attract members with higher than average
disposable incomes. Competitive pricing may be dismissed as it is clear that Virgin Active
is growing nationally and in Europe so an increase in membership fees from an average £40
might be recommended.
• Attempts to apply the notion of investment appraisal/rate of return given the basic
financial data provided in the background information ie £40 per month memberships for
each new member would mean an extra £480 in subscriptions per year, therefore 104 extra
annual memberships needed to pay for the £50,000 investment.
• Show how a Gantt chart might apply to the Spa option
• Recruitment and selection might be considered, eg transfer of staff from other gyms or
advertising in health magazines such as Men’s Health, use of Virgin website for instructors
or the use of college notice boards at Colleges of FE who have Beauty Therapy courses to
advertise vacancies in the Spa.
• Marketing plan may include inserts in GQ/FHM magazines to woo male clients for option 2
• Product life cycle analysis could be applied to show that the Spin studio is in growth stage
AO3 – Analysis
Candidate shows that he/she is able to link ideas (eg consider consequences) in
context/identify limitations and suggests improvements to the data, for example
• Uses supply and/or demand analysis, eg applies the concept Income elasticity of demand
to users of the Spa or the Virgin Active club in general. Price elasticity of demand could be
considered on the basis that membership fees may be increased without a loss of revenue
as the Virgin health club brand seems to be doing quite well nationally and internationally
• Noting that the changes in fashion/tastes/preferences are very appropriate, given the
increase in demand for male grooming which could be illustrated using supply and demand
analysis
• Referring to revenues – those extra likely memberships of option 1 missing which makes the
overall judgement of the Spin Studio difficult
• Questioning the actual population of Derby. Is there sufficient growth in the local
population to warrant an increase in membership and in particular the numbers who are
likely to want to do Spin classes?
• Noting the effect of disruption costs, particularly important for the Spin Studio option,
which would inconvenience for existing members. Would any members be put off going to
the health club? How might classes and staffing be affected? Would some instructors be
laid off?
• Planning permission assumed granted across Spa option; this may be difficult to obtain
depending on the effects on the local environment. Would car parking space be displaced?
• What might be the likelihood of financial constraints? Would Head Office simply finance
the expansion (implied by the statement ‘Head Office is examining the two options’)
• Are there any other significant differences? For example, is the extension subject to many
regulations, inspections?
• Is it sufficient to have one year’s financial information? Is this year (2005) typical? If so,
does the Spa treatment and/or the retail unit run usually at a loss and the overall health
club at a profit? Are monies cross-subsidised from the memberships?
• Where is the evidence that the Spin classes have caused a growth in membership? We only
have a class timetable which shows that those classes are becoming more popular but no
evidence to suggest that there is a direct link between membership growth and spin classes
• The $3.8 billion worth of sales in the US is not appropriate to this study as Derby may not
have men who are increasingly spending more on ‘pruning’ themselves.
AO4 – Evaluation