Safety Measures in HCL
Safety Measures in HCL
Safety Measures in HCL
The compilation of the subject matter for a project report always involves creation of huge debt towards innumerable Publications, Teachers and Managers. I hereby put my sincere thanks to one and all. A vote of special thanks goes to my project in charge Ms. Navneet Kaur who has been a constant guiding force throughout the course of this project, and whose immense support and cooperation has made the completion of this project possible. Her suggestions with regards to the project and the methodology were of immense help. I also pay my heartiest gratitude to all my faculty members including my director sir Mr. R.S.Chauhan as without their cooperation I am unable to complete my project. Last but not the least i thanks god for giving me such a cooperative environment.
PREFACE
With the rapidly changing technological, socio-economic and political legal environment and the trend towards globalisation of the business and industry effective management of human resources has become very challenging job. There is no doubt that management of human resources has become a very challenging job. There is no denying fact that the human element is at the centre stage in all economic activities .No organization can think of developing itself without properly utilizing its human resources. This requires present day managers fromm any industry whether from IT, FMCG ,Automobile, Steel etc .to deeply concerned with the people employed in the organization. We have seen that from the several years the growth of IT industry in India is increasing rapidly as compared to other industries.
Keeping in view the importance of both the things, this report on the topic Safety measures in HCL has been prepared. Under this report, the main motto is to find out how much HCL is concerned towards the safety of its most productive resources i.e. employese.For successfully completing the study ,data has been collected from different sources like books, magazines, workers, managers, websites etc .Different questions are prepared which was filled by the people occupying different positions in the company. Introduction of the industry and the company is also given. The questionnaire so filled is analysed properly and the viewpoints of employees are known. After that, the findings from the study are known and on the basis of these findings suggestions are also prepared. I n the whole report, various difficulties are faced by me as everything has its own limitations. So, limitations are also given. I think that this project will prove useful for future MBA students .Any suggestions regarding the report are cordially invited so that it will become more fruitful and serve the purpose best.
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DECLARATI ON
I, Shruti Arora, Student of Master of Business Administration at Doon Valley Institute Of Engineering & Technology, Kurukshetra University, declare that the project on Safety Measures in HCL is my original work and has not been produced previously. I present this work for the accomplishment of my degree.
TABLE OF CONTENTS
SERIAL NO.
CONTENT
PAGE NO.
1.
2.
3.
RESEARCH METHODOLOGY
4.
5.
CONCLUSION
6.
FINDINGS
7.
8.
LIMITATIONS
9.
BIBLIOGRAPHY
10.
ANNEXURE
crisis has deeply impacted the Indian IT companies as well as global companies. As a result hiring has dropped sharply, and employees are looking at different sectors like the financial service, telecommunications, and manufacturing industries, which have been growing phenomenally over the last few years. India's IT Services industry was born in Mumbai in 1967 with the establishment of Tata Group in partnership with Burroughs. The first software export zone SEEPZ was set up here way back in 1973, the old avatar of the modern day IT park. More than 80 percent of the country's software exports happened out of SEEPZ, Mumbai in
80s.
FY 2005
13.5 10.0 3.5
FY 2006
17.8 13.13 4.5
FY 2007
23.5 18.0 5.5
FY 2008
31.0 23.1 7.9
2.9
3.9
5.3
6.5
8.6
2.5
3.1
4.0
4.9
6.4
- Domestic Hardware
0.4 5.0
0.7 5.9
1.3 7.0
1.6 8.5
2.4 12.0
- Exports
0.5
0.5
0.6
0.5
0.5
4.4 21.6
5.1 28.4
6.5 37.4
8.0 48.0
11.5 64.
City
Bangalore
Description
Popularly known as the capital of the Silicon Valley of India is currently leading in Information Technology Industries in India.
It is the Second largest exporter of Software next to Bangalore. It has the largest operations for India's top software company TCS, Infosys ( has world's largest development center with 25,000 2 Chennai employers in Mahindra world city at Baranur near Chengalpattu, and many centers in IT corridor), and other software companies like Wipro, CTS, Patni, L&T infotech and many companies have major
Hyderabad called as Cyberabad, which has good infrastructure and 3 Hyderabad good government support is also a good technology base in India. The Government of AP has built a separate township for IT Industry called the HITEC City. Pune, a major industrial point in India. It is also referred to as Education Hub of India. It was declared as Gamma-Global City recently. As one of 4 Pune the largest cities in India, and as a result of its many colleges and universities, Pune is emerging as a prominent location for IT and manufacturing companies to expand. It is the Manchester of South India, second largest city in the state of Tamil Nadu,India and one of the largest industrial city in India.Among 5 Coimbatore major metro-marke Coimbatore (up 38%) MAY 11 (Bangalore showed the slowest rate of annual growth at 4 percent driven by reduced demand in the BPO/ITES sector),It Become an Upcoming Major IT hub of India The National Capital Region of India comprising Delhi, Gurgaon, 6 NCR Faridabad, Noida, Greater Noida and Ghaziabad are having ambitious projects and are trying to do every possible thing for this purpose. Popularly known as the commercial, entertainment, financial capital of 7 Mumbai India, This is one city that has seen tremendous growth in IT and BPO industry, it recorded 63% growth in 2008. TCS, Patni, LnT Infotech, IFlex , WNS and other companies are headquartered here. 8 Kolkata
8
Kolkata is a major IT hub in eastern India. All major IT companies are present here. The city has tremendous potential for growth in this sector with upcoming areas like Rajarhat. Trivandrum is the capital of Kerala. GOK provides a good platform 9 Trivandrum for IT development in the city with India's largest IT park Technopark and dedicated Technocity SEZs. Kochi is the commercial capital of Kerala and is well connected by 10 Kochi train, bus, sea and air. Infopark and smartcity are the two SEZ IT parks with more than 100 companies.
Technology company headquartered in Chennai. With its comprehensive portfolio of products, smart legacy modernization services and consulting, Polaris offers state-of-the-art solutions for Core Banking, Corporate Banking, Wealth & Asset Management and Insurance. Polaris is the chosen outsourcing partner for 9 of the top 10 global banks and 7 of the 10 top global insurance companies. Polaris believes that value creation in an outsourcing relationship grows as customer relationships mature with time. Relationship, expertise, technology, Intellectual Property and Global Reach are the routes that enable the company to come closer to its customers worldwide. In 1993 Polaris Software Lab Ltd was incorporated. In 1997, it was awarded as the most innovative company. In 2000, it has its wholly owned subsidiaries in USA, Australia & Germany.
Hewlett-Packard Company -
referred to as HP, is an American multinational information technology corporation It, is an American multinational information technology corporation headquartered in Palo Alto, California, USA. The company was founded in a one-car garage in Palo Alto by Bill Hewlett and Dave Packard. Now it is one of the world's largest information technology companies, operating in nearly every country. HP specializes in developing and manufacturing computing, data storage, and networking hardware, designing software and delivering services. Major product lines include personal computing devices, enterprise, and industry standard servers, related storage devices, networking products, software and a diverse range of printers, and other imaging products. HP markets its products to households, small- to medium-sized
11
businesses and enterprises directly as well as via online distribution, consumerelectronics and office-supply retailers, software partners and major technology vendors. HP also has strong services and consulting business around its products and partner products.HP's posted net revenue in 2010 was $126.3 billion, in 2009 n net revenue was $115 billion, with approximately $40 billion coming from services. In 2007, HP's revenue was $104 billion, making HP the first IT company in history to report revenues exceeding $100 billion. In 2008 HP retained its global leadership position inkjet, laser, large format and multi-function printers market, and its leadership position in the hardware industry. Also HP became No.2 globally in IT services as reported by IDC & Gartner.
innovations in supply chain management and electronic commerce. Fortune Magazine listed Dell as the sixth largest company in Texas by total revenue. It is the second largest non-oil company in Texas (behind AT&T) and the largest company in the Austin area.
was incorporated as "Infosys Consultants Pvt Ltd." in Model Colony, Pune as the registered office.
13
B.Company ProfileI) HCL (Hindustan Computers Limited) is a leading global Technology and IT enterprise
whose range of services spans Product Engineering and Technology Development, Application Services, BPO Services, Infrastructure Services, IT Hardware, Systems Integration, and Distribution of Technology and Telecom products in India. The HCL Enterprise comprises two companies listed in India: HCL Technologies and HCL Info systems. HCL Technologies is the IT and BPO services arm focused on global markets, while HCL Info systems deals in the IT, Communication Office Automation Products & System Integration arm focused on the Indian market. Today, HCL has 45,000 employees of diverse nationalities, operating across 17 countries including 360 service centers in India. HCL has global partnerships with several leading Fortune1000 firms including several IT and technology measures. Shiv Nadar is the founder of HCL. He founded HCL in 1976 in a Delhi barsaati". In 1978, HCL developed the first indigenous micro-computer at the same time as Apple and 3 years before IBM's PC. In 1980, HCL introduced bit sliced, 16-bit processor based micro-computer. In 1983, HCL Indigenously developed an RDBMS, a Networking OS and a Client Server architecture, at the same time as global IT peers. In 1986, HCL became the largest IT company in India. In 1988, HCL introduced fine grained multi-processor Unix-3 years ahead of "Sun" and "HP". In 1991, HCL entered into a joint venture Hewlett Packard and HCL-Hewlett Packard Ltd. was formed. The joint developed multi-processor UNIX for HP and heralded HCL's entry into contract R&D. In 1997, HCL Info systems were formed. In the same year HCL ventured into software services. In 1999, HCL Technologies Ltd issued an IPO and became a public listed company. In 2001, HCL BPO was incorporated and HCL Info systems became the largest hardware company. In 2002, software businesses of HCL Info
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systems and HCL Technologies were merged. In 2005, HCL set up first Power PC architecture design centre outside of IBM. In the same year HCL Info systems launched sub Rs.10, 000 PC. In 2006, HCL Info systems became the first company in India to launch the New Generation of High Performance Server Platforms Powered by Intel Dual - Core Xeon 5000 Processor. Today, HCL has a turnover of over US$4billion. The 3 decade old enterprise, founded in 1976, is one of India's original IT garage start ups. Its range of offerings span R&D and Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, BPO services, IT Hardware, Systems Integration and Distribution of Technology and Telecom products in India. The HCL team comprises 55,000 professionals of diverse nationalities, operating across 18 countries including 360 points of presence in India. HCL has global partnerships with several leading Fortune 1000, including several IT and Technology majors. Along with the swiftly growing software technology industry, HCL, which was hitherto known as the pioneer in modern computing made the advent into software development HCL's R&D was spun off as HCL Technologies in 1997 to mark their advent into the software services arena. Today, HCL sells more PCs in India than any other brand, runs Northern Ireland's largest BPO operation, and manages the network for Asia's largest stock exchange network apart from designing zero visibility landing systems to land the world's most popular airplane. And this it does across 18 countries and across 360 service locations in India.
component vendors, OEMs, ODMs and ISVs across multiple industry segments and domains.
Infrastructure: HCL Infrastructure Management Division is focused on addressing the growing demand for the cost-effective management of technology infrastructure across geographically dispersed locations. IT Infrastructure Management is in the HCL DNA, drawing resources from the 30 year pioneering heritage in the area of computing, in line with global giants.
BPO: Business Processing Outsourcing is heading towards a maturity level where a new form of BPO, called Transformational BPO, is evolving that constitutes Full Process Outsourcing and Multiple Process Outsourcing. The evolving trend is more focused towards compliance, time-to-market, focus on core process, and quality improvement rather than cost savings
Applications: Leveraging strong partnerships with platform / product companies, the team of applications professionals deliver unprecedented value to few of the largest players in the field of Financial Services, Retail and Healthcare.
Telecom and Imaging Products and Retail: HCL Infinet covers a range of telecom and imaging products including enterprise networking. HCL tied up with Nokia in 1995 with the sale and services of Nokia mobile phones in India.
IT Hardware: HCL Info systems portfolio of products covers the entire spectrum of the information technology needs of its customers. By virtue of the immense diversity of markets and customers that it address, HCL Info systems
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products offerings include everything from high end enterprise level servers for mission critical applications to multimedia home computers.
Networking and Network Integration: Network Management involves Network Monitoring of Bandwidth Utilization, Network Errors / Collisions, Network Troubleshooting, Day-to-day Network Operations, Network performance monitoring, Tuning Network Operating System and advise action plan.
Services company, announced that Vineet Nayar, CEO, HCL Technologies, has
17
been appointed to the Board of HCL Technologies as a Wholetime Director with effect
from August 1, 2008.
18
a) Vision and MissionVision Statement"To be the technology partner of choice for forward looking customers by collaboratively transforming technology into business advantage."
19
Mission Statement"We will be the employer of choice and the partner of choice by focusing on our stated values of Employee First, Trust, Transparency, Flexibility and Value Centricity."
b) Board of Directors-
SHIV NADAR Founder of HCL Chairman & chief strategy officer of HCL Technologies
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AJAI CHOWDHRY Founder - HCL Chairman & CEO - HCL Info systems
T S R SUBRAMANIAN Director
21
c) Geo Spread: HCL has global network of offices in 26 countries. Canada, China,
Europe, Hong Kong, India, Middle East, Japan, US, Latin America, Singapore, Malaysia, Australia & New Zeeland.
22
23
Gross Profit
SG&A Expense
--
--
--
Operating Income
Operating Margin
0.0
24.0
106.3
--
--
--
Income Taxes
12.0
15.2
8.8
24
Continuing Operations
Discontinued Operations
--
--
--
Total Operations
0.58
--
--
--
Jun 06 Assets
Jun 05
Jun 04
Current Assets
25
Cash
67.3
52.8
48.9
-Net Receivables
--
--
Inventories
5.0
9.9
5.9
266.6
616.9
570.3
339.0
679.6
625.1
190.2
151.1
102.6
353.2
228.9
94.9
Total Assets
882.4
1,059.6
822.7
Jun 06 Liabilities
Jun 05
Jun 04
Current Liabilities
100.2 --
18.5 --
12.2 --
26
98.5
145.1
112.4
198.7
163.6
124.6
-Long-Term Debt
--
--
25.6
34.2
189.3
158.8
Shareholder's Equity
--
--
670.9
870.3
663.9
870.3
663.9
27
163
140
104
(9.6)
(28.3) (67.2)
16.9
(1.8)
14.3
Capital Expenditures
Small companies can compete successfully by operating in underserved markets or excelling in customer service.
Location Companies Accenture plc CGI Group Inc. Computer Sciences Corporation Competitor on file Competitor on file Competitor on file Competitor on file Competitor on file Competitor on file Competitor on file Dublin, Ireland Montreal, QC Falls Church, VA Plano, TX Armonk, NY Hyderabad, Andhra Pradesh Plano, TX Bangalore, Karnataka Mumbai, India Paris, France
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C. About the topicI) Meaning of safety Safety is the state of being "safe" (from French sauf), the
condition of being protected against physical, social, spiritual, financial, political, emotional, occupational, psychological, educational or other types or consequences of failure, damage, error, accidents, harm or any other event which could be considered nondesirable. Safety can also be defined to be the control of recognized hazards to achieve an acceptable level of risk. This can take the form of being protected from the event or from exposure to something that causes health or economical losses. It can include protection of people or of possessions. II) Meaning of industrial safety-Industrial safety can be defined as the ability to manage the risks inherent to operations which are related to the environment. Industrial safety is not a dislike of risks; rather it is a commitment to clearly identify them in relation to producion operatons, assess them in terms of quality and quantity, and manage them. Industrial safet y is primarily a management activity which is concerned with reducing, controlling and eliminating hazards from the industries or industrial units. For Total, that means, in practical terms, regularly looking at how risk management is addressed at the company's facilities and how much progress the company has made in its action plans to reduce them. Total is exposed to three types of risk:
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risks related to the products that we use or make risks related to the processes and equipment used in our operations and transportation risks related to our operations Risk is never acceptable in itself. A risk is acceptable or unacceptable in a given environment at a given time. A risk may be considered to be less serious when the environment is not very sensitive, but is assessed more critically when the same operations are conducted in a more sensitive environment. Risk acceptability is assessed through dialogue and cooperation between the company and its environment throughout a facility's lifetime. In the past, dialogue did not seem as necessary as it is today, particularly in France. After the Toulouse disaster, a wide-ranging national debate revealed the increased importance of cooperation among stakeholders.Total is aware of the need to broaden dialogue and is an active participant in the process. 2004 was the third year of application of Total's 200205 safety action plan, which focuses on two areas and is supported by real-world targets.
Treatment -Management provides treatment for injuries and illness at the work place.
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Medical Examination- It carries out medical examination of staff joining the organization or returning to work after sickness or accident.
Hazards identification.- It is very easy to find out the hazards arises while working in the industry.
Provision of protective device- Different provisions releated to the tools, techniques and equipents are made kown to the employees.
Consultancy- It provides medical advised on other condition potentially affecting health e.g. works canteen etc. . Education- It provides safety and health training.
To educate all members of the organization in continuous state of safety mindness and to make supervision competent and intensely safety minded.
Enlistment: it concerns the attitude of the employees and management towards the programsd and its purpose. It is necessary to arouse the interest of employees in accident prevention and safety consciousness.
a) Essential Elements: The basic elements regarding the safety organization are as
under; Management leadership Assignment of responsibility Maintenance of safe working conditions Establishment of safety training. programs
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An accident record system Medical and first aid system Acceptance of personal responsibilities by employees. Supervisor
b)Principles to prevent accident-Accident prevention is highly essential in an industry, in order to prevent injury to and premature death of employees. Following are some of the principles to reduce the number of accidents in any industrySafety guards should be designed, constructed and used to provide protection,prevent access to the danger zones during operations, avoid inconvenience in operations and protection against unforseen contigecies. The plant should be maintained in good condition. The workers should be provided with proper clothing and other protective things such as hand gloves, masks, helmet, safety footwear etc. There should be no trialing of telephone cables on the floor. Also the floors, passages and stares must be kept clear of obstruction. Safety programs must be given a wide publicity through posters and hoardings. There should be regular inspection of machines, equipments and electric cables to check any leakages. Proper safety committee should be constituted in every plant. It should contain representatives of both managers and workers. Proper ventilation should be there. Material handling equipments should be installed to carry bulk materials from one place to other.
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i) Legal: In the industrially developed countries, there exist very well defined and highly
stringent punitive codes and statutes, which are design to maintain and improve safety, health and welfare of employed persons. Even the developing countries have such laws, albeit still in a somewhat elementary form which make them anachronistic with the requirements of modern technology and the hazards generated as a consequences thereof. These laws at their best only impose a minimum standard of conduct defining them to be the absolute duty of the employer. Traditionally, the safety specialists have been using this legal argument for accident prevention on the basis that by being conscious about the safety or the employees, the employer can avoid attracting prosecution. The economic argument also becomes relevant at this point because of the fines that has been imposed as the result of statutory breaches, or because of the production loss, which may result due to the closure of the enterprise ordered as a punishment for the breach of these statutes. In the same context, employers feel threatened about the image of the company being tarnished and the effect of the adverse publicity received as a consequence of prosecution and subsequent punishment under the safety laws. This indirectly could also impact adversely in the revenues and hence the profits of the company. In the civilized societies it must be remembered, that one of the prime social objectives of any company is to generate a safe plan of work for its employees.
ii) Humanitarian-The humanitarian argument derives its strength from a universally accepted ethical and moral axiom that it is the duty of every man to ensure the physical well being of his fellow man. This automatically holds the employer responsible, in the
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eyes of every member of the society to provide a safe and healthy working environment for this employees. The safety specialist can therefore appeal to the conceive of the management by emphasizing upon them that is immoral for the employer not to give due consideration to the safety and well being of the employees by taking measures which could protect them against pain and suffering as a consequence of unsafe practices and procedures allowed in their enterprise.
iii) Economic-The economic argument very simply, is based on accident costing the
company money. It must however be appreciated that in order that this argument may have an effective impact on the management. It is imperative that the costs of the accidents occurring to the company must be accurately quantified. If this is done ,accident prevention is then seen by the senior management as good business, which motivate the management to strive more and more to ameliorate their safety system in the interest of maximization of the profit. The safety specialists thus, use the economic argument as the most powerful tool for ensuring a very elaborate and sophisticated accident prevention and safety program. This is the foundation stone upon which the concepts or theories of risk management/accidents prevention are based. These concepts unfortunately are hardly known in our country. It is high time that these most powerful tools may be introduced in our country, both for making its industrial enterprises safer for the workers and for making their operations more cost effective.
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Safety audit-A safety audit subjects each area of a companys activity to a systematic critical examination with the object of minimizing loss. Every component of the total system is included. For example management policy, attitudes training, features of the process and of the design, layout and construction of the plant, operating procedures, emergency plans, personal protection standards, accident record etc.
work place carried out by any one-of a range of personnel from works directors to safety representatives to ensure that hazards are removed and safe environment is there for the workers to work. for example, standards of housekeeping are at an acceptable level, or that obvious hazards are removed or to ensure that generally safety standards are observed. Typically tours last only fifteen minutes and are conducted at weekly intervals.
processes. Whilst unsuspected hazards may be revealed by any of the above techniques, the use of a formal checklist in project engineering design helps to ensure that the plant complies with statutory requirement, and that account is taken of the best current safety techniques and practices. Health and safety requirement should also be incorporated at the design stage rather than taken on as an after thought once the plant or process is in full operation. The safety adviser has a contribution to make and should be a member of both the design and hazard and operability teams
As per report of fire prevention association (FPA) THE 0.26% of total accidents was caused by the fire.
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a) Fire Prevention and Control:To prevent and control the accidents, it is necessary to act upon the following guidelines . Management must accept that a fire prevention policy must be set up and regularly revised An estimate should be made of possible effects of fire in loosing buildings, plant work in progress, workers, customers, plans and records Identifying the fire risks, considering sources of ignition, combustion materials and means where by fire could spread. Estimate the magnitudes of the risks to establish priorities. . Establish dear lines of responsibilities for fire prevention. Appoint a fire officer responsible to the board. Set up a fire protection drill for each development Set up a program which will be maintained at appropriate intervals.
Daily at closing, down fire doors and fire shutters should be closed. All out side doors, windows and other means of access secured against intruders and replaced if broken.
Heating apparatus and main switches turned off daily at close down.
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Furnaces and boilers safety out daily at close down. Inspection of whole premises, especially store rooms and other parts rarely visited daily at close down. Smoking only is permitted where adequate number of ash trays available and no smoking during last half hour of working day. Naked lights prohibited daily at closedown. Combustible materials kept well clear from heaters and other burning parts. Glue cattle, pressing and soldering and similar appliances clear off combustible material and with non combustible stand holders. Flame able liquids containers be closed and kept away from sources of ignitions. Waste bins ash trays and waste paper baskets emptied at regular intervals and always at end of working days . Drip trays implied daily at close down . Workmens clothes and over alls kept in special place . Electric motors kept clear of all accumulations of material daily. Gangways kept unobstinate daily.
Special care with cutting and welding equipment used by maintenance men or contractors daily. Fire appliances like fire buckets be filled weekly. Fire instructions, fire exit and no smoking notices clearly be displayed weekly. Cods on the factory floor be clearly stored so as not to impede fire at different
41
intervals. Inspection of fire extinguishers periodically as required. Check of lighting conductors as required. Machinery and plant maintenance as required. Maintenance of special extinguishing system e.g. dry powders CO2 daily.
categories of the electrocution. i.e. Resistance, Current, Voltage. Electric resistance is opposition to the flow of current and measured in ohms. There is wide degree of variation in body resistance. A shock may fatal to any person may only discomfort to any other .Voltage is the pressure that causes the flow of electric current in a circuit; its unit is v. Generally above 30 v is considered dangerous. Electric current I is the rate of low of electrons in a circuit and its unit is amperes (A).
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If any person who is shocked by the electricity is in contact with the electrical machine or an apparatus then one person for saving him should stand on a dry wooden chair while removing the victim otherwise pull him with the help of a dry coat , dry rope etc. Dont close any switch unless you are familiar with the circuit that it controls and know the reason for its being open. Avoid touching any or working on live circuits as much as possible. Keep material or equipment at least 10 feet away from high voltage overhead power lines. Dont reach into energized equipment while it is being operated. This is particularly important in high voltage circuits. When installing new machinery, ensure that all metal frame work is efficiently and permanently founded.
43
tools and hand tools. Insure that the use, handling, storage and transport articles and substances is safe and without risk. Provide such information, instruction, training and supervision to ensure that employees can carry out their jobs safety. Ensure that any work shop under his control is safe and healthy and that proper means of access and egress are maintained. Particularly in respect of high standards of housekeeping, cleanliness, disposal of rubbish and the stacking of goods in the proper place. Keep the work place environment safe and healthy so that the atmosphere is such as not to give rise to poisoning, gassing or the encourage met of the development of diseases.
Goggles Glasses Hand gloves Apron Safety shoes Anti fire gas cylinders
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For example: In industries the power section must be operate by the Power section engineer not by the Trainee engineer or Personnel office .He knows how much power consumed by the industries and he prepared the tools ready to operate it smoothly and easily.
2.Industrial safety inspection and report- All the report of Injuries and Accidents
should immediately reported to the higher authority. In that report the basic things are:
The cause of accident: What is the cause of accident Name of the employee: Name of the Particular employee Department: From which department and his/her designation
45
Timing: Time of accident(A,B,C/General Shifts) Condition of the employee: Present Condition of the employee and department
This report provides a future precaution planning to the industrial safety Committee.
The layout: Including the process and product layout of the industry, where are the
equipments, the product making designs, the exact temperature and all the details.
The crushing Section-In crushing section they have to use proper lights, helmet and
shoes too.
The Stock of materials-Anti flammable shoes up to 200*c and hand Gloves etc. And a regular inspection by the Plant safety inspector.
46
Industrial Safety Tools-These are those tools with the help of which the people in the
Organization are able to perform their work in a best manner and on time prescribed. Industrial instruments have made many things easier for us, but the lack of awareness on the appropriate use of the various industrial safety supplies and equipments have triggered unbearable deaths fornumerous families worldwide. Companies would always try drafting, making and revising standard safety procedures for their workers to follow, but misinformation, lack of knowledge, and occasionally even defective machines are to blame when accidents take place. Some companies would even go as far as having medics and industrial safety
personnel working side by side with industrial employees, to ensure that everything goes as planned with the minimum injuries and mortalities as possible. An industrial work is one of the most hazardous jobs anywhere in the world, with about 20 deaths in every 100,000 workers. The principal cause for these deaths however, is not the lack of knowledge per se, but over or underestimation of the functionality and the range of industrial equipments. But even so, knowledge of the machines and how they function could give industrial workers a limit on which they would not try to cross. Training is always given to people who wish to work with industrial machines, and these trainings intend to prevent, avoid and put a stop to accidents involving the use of different machinery. Industrial safety supplies, machines and appliances are not always the same and it would never be safe to think so without information from people who can operate it without much problem. Machines are unforgiving when they are at work. They wouldn't have moment
47
thoughts on having to kill people just to do their everyday work. Even the most experienced workers could never assume too much on industrial tools because years of experience have thought them that presuming draws a line between life and death. Safety tools are not made for nothing, and to use them would be greatly appropriate to make its wearer safe from events that it could prevent. One of the leading causes of deaths in this industry is contact with the machine. Industrial machines could cause a ton and it could smash whoever or whatever in the way of its work. Safety could also be ensured by industrial machines that should be functioning as they should. Damages in machines are always easy to detect when they are in the later parts, but earlier in the game, people couldn't always tell. Companies that hire people to check on machines for signs of damage are companies that are ahead of others in terms of workplace safety and accident prevention. The machines should be 100% reliable and the tiniest signs of lose threads and screws should be checked and repaired instantly, especially if the machine is in close proximity with workers. Safety awareness happens from the moment an employee walks in a facility. It is never too much to remind industrial employees to keep safe and avoid injuries in the job.
Safety tips and through evaluation should be given to teams and huddles of employees to make sure that they are following rules and regulations. Some organizations would give industrial safety supplies to their employees and see to it that they understand the significance of having such equipments in working with machines. Safety is not boring and uneventful. Safety is truly keeping yourself alive and a higher level of involvement in safety issues could bring peace to you .
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. .
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RESEARCH OBJECTIVES
To analyze various safety measures undertaken by HCL. To study how the management takes care of its employees. To analyze the trends in the IT Industry. To study about the perception of employees regarding safety measures adopted by the organization. To know about the employees perception towards the safety measures provided to them.
50
Primary Data: Data originally collected in the process of investigation or research is known as
primary data. Primary data may be obtained by the following methods:
51
Direct personal Interviews Indirect oral investigation Information from correspondents Mailed questionnaire method Schedules sent through enumerators.
Secondary Data: Data which are primary in the hands of one become secondary in the hands of others. The sources of secondary can be obtained under two heads: Published Data Unpublished Data In the above Research problem the data for research has been collected from the primary as well as secondary sources like questionnaire, internet, magazines, newspapers etc.
4. SAMPLE DESIGN:A sample design is a definite plan for obtaining a sample from a given
population. It refers to the technique or the procedure the researcher would adopt in selecting items for the sample. Sample design may as well lay down the number of items to be included in the sample i.e. the size of the sample. Sample is determined before the data are collected.
4.1
Population- The sample consisted of managers & employees of HCL (HR & Training
Department)
4.2
5.1 Instrument of data collection- Data is collected through questionnaire. In this method
questionnaire is sent to the persons concerned with a request to answer the question and return the questionnaire. Structured questionnaire are used in which there are definite, concrete and predetermined questions. Nature of Questions used in the Questionnaire: Open-ended
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Yes 90%
No 10%
AWARENESS REGARDING SAFETY MEASURES 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 0 90% NO YES
Evaluation- 90% employees are aware about the safety measures provided by eureka forbes while 10% are not.
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2. Are adequate safety training programs conducted for the employees in the organization? Yes ( ) No ( )
Yes 80%
No 20%
20%
0% YES NO 0 0
Evaluation-80% employees are satisfied with the safety training programs conducted by the organization while 20% are not.
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3. Have you attended any safety training programs conducted by the company? Yes ( ) No ( ) If yes, how was the safety training programs? Highly satisfactory ( ) Satisfactory ( ) Neutral ( ) Dissatisfactory ( ) Highly dissatisfactory ( )
100%
EMPLOYES ATTENDED SAFETY TRAINING PROGRAMS
Evaluation-All the employees attended safety training programs organized by the company.
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50%
HIGHLY SATISFACTORY
40%
DISSATISFACTORY 30% SATISFACTORY 20% 10% 0%
0 1 2 3 4 5
20% 10%
20%
HIGHLY DISSATISFACTORY
Evaluation-20% employees are highly satisfactory & highly dissatisfactory, 10% are dissatisfactory& rest 50% are satisfied from the safety training programs conducted by the company.
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Yes 100%
No 0%
100 %
2
0 2.5 3 3.5
Evaluation-100% employees are of the view point that proper lighting & ventilation facility is provided by the company to them.
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5. Are the machines, equipments and tools: Well Designed ( ) Well Maintained ( ) Well Guarded ( ) All of the above ( )
Well designed
Well maintained
Well guarded
0%
0%
0%
100%
100%
100% 80% 60% 40%
20%
0% 0% 0 -20% 0.5 1 1.5 2 2.5 3 3.5 4 4.5 0% 0%
Evaluation-100% employees feel that machines, tools & equipments are well maintained, well designed & well guarded.
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6. How frequently are accidents occurring in your organization? Very often ( ) Rarely ( )
Very often
Rarely
10%
90%
OCCURANCE OF ACCIDENTS
90%
80% 70% 60%
50%
40% 30% 20%
90%
10%
10% 0%
Evaluation-90% of the employees feels that accidents occur rarely in the organization while 10% feel that accidents occur very often in the organization.
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7. In your opinion, which method of safety education will be best suitable for the employees? Posters ( ) Safety demonstrations ( ) Highlighting unsafe practices ( ) Safety films ( ) Safety lectures ( )
Posters
Safety films
Safety lectures
20%
20%
20%
BEST METHOD FOR PROVIDING SAFETY EDUCATION 35% 30% 25% 20% 20% 20% 10% 20% 30%
15%
10% 5% 0%
Evaluation-20% of the employees feels that poster is best,10% feels safety demonstrations,20% feels safety films,20% feels safety lectures & 30% feels highlighting unsafe practices is the best for giving safety education.
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8. What is your opinion about the following? a) Provision of safety measuresAdequate ( ) Inadequate ( ) No Opinion ( )
80% 20% 0%
70%
60% 50% 40% 30% 20% 10% 0% ADEQUATE INADEQUATE 0% NO OPINION 20%
Evaluation-80% employees think that provision for safety measures adopted by the organization are adequate while 20% are of negative view.
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b) Aids for providing safety Adequate i. ii. iii. iv. v. Safety helmets Safety goggles Leather gloves Safety shoes Safety mask () () () () () Inadequate () () () () () No Opinion () () () () ()
Safety helmets Safety goggles Leather gloves Safety shoes Safety mask
ADEQUACY
60% 70%
80% SAFETY HELMETS SAFETY GOOGLES 70% LEATHER GLOVES SAFETY SHOES SAFETY MASK
90%
Evaluation-60% employees feels adequacy in safety mask, 70% in safety shoes, 70% in safety googles,80% in safety helmets & 90% in leather gloves.
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INADEQUECY
30%
10%
30%
SAFETY HELMETS SAFETY GOGGLES LEATHER GLOVES
20%
10%
Evaluation-10% employees feel that safety helmets are inadequate,30% feels inadequacy in safety googles,10% in leather gloves,30% in safety mask & rest 20% in safety shoes.
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8% 6%
NO OPINION 4% 2% 0% 0% 0% SAFETY SAFETY LEATHER HELMETS GOGGLES GLOVES
SAFETY SHOES
SAFETY MASK
Evaluation-10% employees dont want to give or dont have any view regarding safety helmets, safety shoes & safety mask.
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9. Do you make use of the above safety aids provided to you? Always ( ) Sometimes ( ) Never ( )
70% 60% 50% 40% 30% 20% 10% 0% ALWAYS SOMETIMES NEVER
60%
30%
10%
Evaluation-60% employees always use safety aids while 30% uses sometimes & rest 10% never use safety aids provided to them.
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10. Do the safety measures help in reducing the severity of accidents? Yes ( ) No ( )
Yes
80%
No
20%
Evaluation-80% employees feel that safety measures help in reducing severity of accidents while 20% feel that safety measures are of no use.
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11. Are immediate actions taken to investigate accidents? Always ( ) Sometimes ( ) Never ( )
90% 5% 5%
5%
5%
NEVER
Evaluation-90% employees are in a view that immediate actions are taken to investigate accidents always, 5% think that sometimes & 5% think that never any immediate action is taken by the company.
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12. What do you think as the reasons for the accidents happening in the company inspite of all the safety measures? Carelessness of employee ( ) Inadequate knowledge about the safety tools ( ) Improper safety tools/Aids ( ) Technical causes ( )
Inadequate knowledge Improper safety about the safety tools tools/aids 30% 20%
Technical causes
20%
30%
20%
20%
10%
5% 0% Employees carelessness Inadequate knowledge
Technical causes
Evaluation-30% employees feel that accidents occur due to carelessness of employees & inadequate knowledge of safety measures while 20% feel that accidents occur due to improper safety tools & technical causes.
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13. What actions should be taken to reduce the accidents? Make use of the safety aids regularly ( ) Give sufficient safety training ( ) Proper & regular inspection ( ) All of the above ( )
100%
100%
Evaluation- All of the employees are in a view point that all the above measures are taken to avoid accidents.
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14. Is the layout of the workplace properly designed to avoid accidents? Yes ( ) No ( )
Yes 100%
No 0%
NO
Evaluation-100% employees think that the layout of the workplace is suitable for preventing accidents.
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15. Any grievances related to safety addressed immediately/ solved immediately? Strongly Agree ( ) Agree ( ) Neutral ( ) Disagree ( ) Strongly disagree ( )
Agree 60%
Neutral 0%
Disagree 5%
Strongly disagree 5%
60%
Evaluation-30% employees strongly agree that grievances releated to safety measures are solved on time, 60% agree, 5% disagree & 5% strongly disagree.
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CONCLUSION
From the above study, it has been said that safety is very important not only for the people living at homes but also for the people working in industries. Safety means freedom from risk of injury or loss. Industrial safety refers to protection of workers from the danger of industrial accidents. It is necessary for all the organizations that they remember this thing and take necessary steps to provide their workers or the people in the organization proper environment which is free from risk of occurring accidents and injury. In HCL, proper care is taken of all the employees as regards with safety measures. Proper ventilation system is there in the organization .Also, the layout of the workplace is responsible for not increasing the number of industrial accidents. Although for reducing number of accidents in the organization and for providing education to workers ,the company conducts safety training programs time to time and most of the people feel that these programs are satisfactory. The reasons for reducing the number of accidents in HCL are proper arrangement of tools and machines, adequacy of safety training programs, immediate actions are taken to investigate accidents ,proper availability of safety aids , their quality and their continuous and proper us by the people, proper and timely solution of grievances releated to safety measures, proper actions like use of safety aids i.e. safety shoes, safety mask ,safety gloves, etc. safety training programs etc. are responsible. Not only the organization are concerned but the people are also concerned about their own safety. They regularly use safety aids provided to them whenever they have to do hazardous work.
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Proper consultation with any safety representatives appointed by recognized trade unions to enlist the employees cooperation in establishing and maintaining high standards of safety is required.
75
76
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BIBLIOGRAPHY
Mamoria, C.B. Human Resource and Personnel Management ,MC Graw Hill, India, second edition, 1990
Chhabra, T.N., Human Resource Management,Dhanpat Rai and Company, fifth edition , 2008
Kothari,C.R.,Research Methodology, New Age International Book Publications, fifth edition , 2008
http://www.google.com
http://www.amazon.com
http://www.scribd.com
http://www.wikipedia.com
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ANNEXURE
Questionnaire
PERSONAL DETAILS: Age group: Below 25( ) 25 to 35 ( ) 36 to 45 ( ) 46 and above ( ) Educational Qualification: 10th ( ) 12th ( ) Diploma ( ) Graduate ( ) Post graduate ( ) others........................................................................................................ Experience: 3 to 5 yrs ( ) 6 to 10 yrs ( ) 11 to 15 yrs ( ) 16 to 20 yrs ( ) 21and above ( ) 1. Are you aware of all the safety measures provided in your organization? Yes ( ) No ( ) 2. Are adequate safety training programs conducted for the employees? Yes ( ) No ( ) 3. Have you attended any safety training programs conducted by the company? Yes ( ) No ( ) If yes, how was the safety training programs? Highly satisfactory ( ) Satisfactory ( ) Neutral ( ) Dissatisfactory ( ) Highly dissatisfactory ( ) 4. Are you satisfied with ventilation and lighting? Yes ( ) No ( ) 5. Are the machines, equipments and tools: Well Designed ( ) Well Maintained ( ) Well Guarded ( ) All of the above ( ) 6. How frequently are accidents occurring in your organization? Very often ( ) Rarely ( )
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7. In your opinion, which method of safety education will be best suitable for the employees? Posters ( ) Safety demonstrations ( ) Highlighting unsafe practices ( ) Safety films ( ) Safety lectures ( ) 8. What is your opinion about the following? a) Provision of safety measuresAdequate ( ) Inadequate ( ) No Opinion ( ) b) Aids for providing safety Adequate i. ii. iii. iv. v. Safety helmets Safety goggles Leather gloves Safety shoes Safety mask () () () () () Inadequate () () () () () No Opinion () () () () ()
9. Do you make use of the above safety measures provided to you? Always ( ) Sometimes ( ) Never ( ) 10. Do the safety measures help in reducing the severity of accidents? Yes ( ) No ( ) 11. Are immediate actions taken to investigate accidents? Always ( ) Sometimes ( ) Never ( ) 12. What do you think as the reasons for the accidents happening in the company inspite of all the safety measures? Carelessness of employee ( ) Inadequate knowledge about the safety tools ( ) Improper safety tools/Aids ( ) Technical causes ( ) 13. What actions should be taken to reduce the accidents? Make use of the safety aids regularly ( ) Give sufficient safety training ( ) Proper & regular inspection ( ) All of the above ( ) 14. Is the layout of the workplace properly designed to avoid accidents? Highly satisfactory ( ) Satisfactory ( ) Neutral ( )
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15. Any grievances related to safety addressed immediately/ solved immediately? Strongly Agree ( ) Agree ( ) Neutral ( ) Disagree ( ) Strongly disagree ( )
THANKS
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