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Durga Agarbathi

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21st December 2024

R Soundararajan
Proprietor
M/s Durga Agarbathi
50 Pillayar Koil Street, Redhills Chennai 52

The Branch Manager


ICICI Bank, Padianallur Branch
Chennai - 600052

Subject: Request for Waiver of NMQB Charges and Account Downgrade

Dear Sir/Madam,

I am writing to express my concern regarding the frequent Non-Maintenance of Quarterly Balance


(NMQB) charges debited from my ICICI Current Account No. 777705011059 held under the name
M/s Durga Agarbathi.

Despite having substantial transactional activity in the account, I have been charged over ₹20,000
every quarter for non-maintenance of the required balance. These recurring charges are financially
burdensome, and I find them unreasonable given the consistent transactions conducted through this
account.

In light of this, I request you to kindly consider the following options:

1. Waiver of NMQB Charges: I request a complete or partial waiver of the accumulated NMQB
charges as a goodwill gesture for a loyal customer.

2. Downgrade of Current Account:, I would like to request the downgrading of my account to


a variant with a lower minimum monthly balance requirement to better suit my needs.

Alternatively, I am inclined to close this account if the high charges persist, as it no longer aligns with
my financial requirements.

I kindly request your prompt attention to this matter. Please contact me at +91-9840095015 or
durgaagarbathi@gmail.com for any clarifications or required documentation.

I look forward to your favourable response and a resolution at the earliest.

Thank you for your understanding and cooperation.

Yours sincerely,

R Soundararajan
Proprietor
M/s Durga Agarbathi
50 Pillayar Koil Street, Redhills Chennai 52

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