FM Sms Final

SAFETY MANAGEMENT SYSTEM
SAFETY MANAGEMENT SYSTEM IAC Mission, Vision and

IAC MISSION, VISION AND INTRODUCTION MISSION The Mission of the International Aviation College is to produce superior pilots and aviation professionals with focus of SAFETY, QUALITY and RESPONSIBITY. VISION We will not be just another Flight School in Africa, but THE BEST AVIATION COLLEGE in the Region and recognized internationally. The International Aviation College will utilize the most modern state of the art aircraft, classroom equipment, flight simulators and training aids; the best qualified, most experienced flight and classroom instructors and a specialized instructional curriculum designed by experienced airline pilots and instructors.
INTRODUCTION THE SAFETY MANAGEMENT SYSTEM (SMS) has been prepared by the International Aviation College to guide all IAC personnel and students (participating (regarding IAC SAFETY POLICIES aimed at evolving, a POSTIVE SAFETY CULTURE in the college The Manual is divided into ten (10) sections, containing information, procedures and techniques an IAC Staff/ Students needs to know, as participants in the colleges POSITIVE SAFETY CULTURE The SMS is aimed at ensuring that all participants 1. Know and understand the current legislation and the need for strict compliance to same, 2. Know and understand the principal requirements of health and safety at work and be aware of the participants duties regarding IAC safety policies, 3. Know and understand the principles of hazard spotting, risk assessment, safety inspection and be aware of eye defects that could interfere with hazard spotting, perpetual problems that could interfere with hazard spotting, factors of importance to health and safety at work and be able to report hazard and suggest ways of tackling particular hazards, 4. Know and understand the main safety issues of new workplace technology, 5. Know and understand the interrelationship between the MAN, MISSION, MACHINE, and the environment, and be aware of the contributions of the man, jobs, physical environment and social environment to occupational stress and ways of preventing or reducing stress. All participants (IAC personnel and students must be aware that the SMS is not created for all conceivable situations and therefore not intended to preclude good situation awareness, good assessment, good judgment and good decisions regarding safety when required.
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IAC as an Approved Training Organisation has prepared this Safety Management Manual to identify and expose risks associated with training and other services. In preparing this manual special attention was paid to the four components and twelve elements of Safety Management System.
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The Manual has dealt with the following A) B) Identifying safety hazards Ensuring the implementation and remedial action necessary to maintain agreed safety performance C) Providing for continuous monitoring and regular assessment of the safety performance and arrive at continuous improvement of the overall performance of the safety management system. This Manual had defined lines of safety accountability throughout the IAC including direct accountability for safety on the part of senior management and all the rest of the staff in general. FRAME WORK FOR THE SAFETY MANAGEMENT SYSTEM The Manual is produced as guidance management system. for the implementation of safety
The implementation of the frame work is commensurate with the size of IAC and the complexity of Training specification to be approved. Any questions or comments about the content of this manual can be directed to Rector Accountable Manager Contributions and possible corrections are always welcome. The Rector is accountable for the contents and amendments of this manual, when so issued.
______________________________________ Accountable Manager / Rector. Captain Kenneth Hawkins. Ilorin International Airport, Ilorin . E-mail khawkins@iac-ng.com
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SAFETY MANAGEMENT SYSTEM Chapter 0 - Introduction
CHAPTER 0 INTRODUCTION
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LIST OF EFFECTIVE PAGES
Note: Revision 0 is the Original (Initial) Issue of the Manual.
CHPTPAGE REVISION NO. CHAPTER 5 Contd 5-1 0 5-2 0 5-3 0 5-4 0 5-5 0 5-6 0 5-7 0 5-8 0 5-9 0 5-10 0 5-11 0 5-12 0 5-15 0 5-16 0 5-17 0 5-18 0 5-19 0 5-20 0 5-21 0 5-22 0 5-23 0 5-24 0 5-25 0 5-26 0 5-27 0 5-28 0 EFFECTIVE DATE
01/12/2010 01/12/2010 01/12/2010 01/12/2010 01/12/2010 01/12/2010 01/12/2010 01/12/2010 01/12/2010 01/12/2010 01/12/2010 01/12/2010 01/12/2010 01/12/2010 01/12/2010 01/12/2010 01/12/2010 01/12/2010 01/12/2010 01/12/2010 01/12/2010 01/12/2010 01/12/2010 01/12/2010 01/12/2010 01/12/2010
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RECORD OF REVISIONS
Revision No. 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Date Inserted Effective Date Inserted By
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DISTRIBUTION LIST
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ISSUED TO MASTER COPY Accountable Manager/Rector Quality Manager NCAA Chief Flight Instructor Chief Engineer Head Of Training BRIEFING ROOM QM Rector QM NCAA CFI CE HT Briefing
LOCATION
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DEFINITIONS
College Cost Refers directly to International Aviation College. Activities, both direct and indirect, involving any negative impact, including time, money, labour, disruption, and goodwill, political or intangible losses.# Hazard A source of potential harm or a situation with a potential to cause loss. Likelihood Monitor Used as a qualitative description of probability or frequency. To check, supervise, observe critically, or record the progress of an activity or system on a regular basis in order to identify state or change. Probability The likelihood of a specific outcome.
Risk The chance of something happening that will have an impact upon objectives. likelihood. Risk Analysis A systematic use of available information to determine how often specified events may occur and the magnitude of their consequences. Risk Assessment The overall process of risk analysis and evaluation. Risk Level The level of risk calculated as a function of likelihood and consequences. Risk Management The culture, processes and structures that are directed It is measured in terms of consequences or
towards the effective management of College activities and their adverse effects. Safety Management The comprehensive identification, assessment and
control of the risks associated with Flight Operations, Ground Operations, Aircraft Maintenance and other activities carried out by the Colleges staff and sub-contractors, in order to achieve the highest levels of safety performance
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ABBREVIATIONS
AME ASR ATCO ATO ATPL CFI CGI CPL CRM FE H IAC IFR ICAO MMEL PIC POH PPL RT SMS VFR Aviation Maintenance Engineer Aviation Safety Reporting Air Traffic Controller Approved Training Organization Airline Transport Pilot Licence Chief Flight Instructor Chief Ground Instructor Commercial Pilot Licence Crew Resource Management Flight Engineer Helicopter International Aviation College Instrument Flight Rules International Civil Aviation Organization Master Minimum Equipment List Pilot In Command Pilot Operating Handbook Private Pilot License Radiotelephony Safety Management System Visual Flight Rules
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GLOSSARY OF TERMS Throughout the SAFETY MANAGEMENT SYSTEM Manuals, the followings when used have the meanings attaching hereto: 1. Shall Indicates a requirement mandatory upon the college 2. The words no person may or a person may not mean that no person is required, authorised, or permitted to do an act described in these Manuals. 3. May indicates that discretion can be used when performing an act described in the Manuals. 4. Will indicates an action incumbent upon the College 5. Approved means the document, method, procedure, or policy in question has been approved or received the approval of the Authority 6. Acceptable means the method, procedure, or policy in question has received noobjection acceptance from the Authority
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TABLE OF CONTENTS
Page Numbers Title Page IAC Mission, Vision and Introduction------------------------------------------------------------------------------------i Chapters
CHAPTER 0 INTRODUCTION------------------------------------------------------------------0-i
List of Effective Pages---------------------------------------------------------------------------------------------------0-ii Record of Revisions----------------------------------------------------------------------------------------------------0-iii Distribution List------------------------------------------------------------------------------------------------------------0-iv Definitions-------------------------------------------------------------------------------------------------------------------0-v Abbreviations ------------------------------------------------------------------------------------------------------------0-vii Glossary of Terms---------------------------------------------------------------------------------------------------------viii Table of Contents-------------------------------------------------------------------------------------------------------0-viii
CHAPTER 1 QUALITY MANAGEMENT----------------------------------------------------1-1

1.1 General ----------------------------------------------------------------------------------------------------------------1-1 1.2 Quality Manager-----------------------------------------------------------------------------------------------------1-2 1.3 Responsibilities for Quality Assurance-------------------------------------------------------------------------1-2
CHAPTER 2 QUALITY SYSTEM-------------------------------------------------------------2-1

2.1 General-----------------------------------------------------------------------------------------------------------------2-1 2.2 Quality System Scope----------------------------------------------------------------------------------------------2-1 2.3 Quality Manual--------------------------------------------------------------------------------------------------------2-1 2.4 Flight Safety Management System-----------------------------------------------------------------------------2-2 2.5 Maintenance----------------------------------------------------------------------------------------------------------2-2 2.6 Control of Contractors and Sub-contractors------------------------------------------------------------------2-2 2.7 Quality Manager-----------------------------------------------------------------------------------------------------2-3 2.8 Acountable Manager------------------------------------------------------------------------------------------------2-3 2.9 Quality System Training--------------------------------------------------------------------------------------------2-3 2.10 Customer Complaint----------------------------------------------------------------------------------------------2-3 2.11 Feedback System--------------------------------------------------------------------------------------------------2-4 2.12 Documentation------------------------------------------------------------------------------------------------------2-4
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CHAPTER 3 QUALITY ASSURANCE PROGRAM--------------------------------------3-1
3.1 General-----------------------------------------------------------------------------------------------------------------3-1 3.2 Quality Inspection----------------------------------------------------------------------------------------------------3-1 3.3 Quality Audit /feedback---------------------------------------------------------------------------------------------3-2 3.4 Auditors Independence--------------------------------------------------------------------------------------------3-3 3.5 IAC Auditors-----------------------------------------------------------------------------------------------------------3-3 3.6 Auditors Independence and Responsibility-------------------------------------------------------------------3-3 3.7 Third Party Auditors-------------------------------------------------------------------------------------------------3-3 3.8 Postal & Pooled Audits---------------------------------------------------------------------------------------------3-4 3.9 Audit Scope-----------------------------------------------------------------------------------------------------------3-4 3.10 3.11 3.12 3.13 3.14 3.15 3.16 3.17 Audit Scheduling.-----------------------------------------------------------------------------------------------3-5 Audit Findings---------------------------------------------------------------------------------------------------3-6 Monitoring and Corrective/Preventive Action------------------------------------------------------------3-6 Control Procedures---------------------------------------------------------------------------------------------3-8 Corrective Action------------------------------------------------------------------------------------------------3-8 Preventive Action-----------------------------------------------------------------------------------------------3-9 Management Review-----------------------------------------------------------------------------------------3-10 Quality Records -----------------------------------------------------------------------------------------------3-12
CHAPTER 4 QUALITY SYSTEM TRAINING----------------------------------------------4-1

4.1 Training Policy--------------------------------------------------------------------------------------------------------4-1 4.2 Quality Management------------------------------------------------------------------------------------------------4-1 4.3 Internal Auditors------------------------------------------------------------------------------------------------------4-2 4.4 Operational Procedure Listing------------------------------------------------------------------------------------4-2
CHAPTER 5 QUALITY ASSURANCE PROCEDURES--------------------------------5-1

5.1 General-----------------------------------------------------------------------------------------------------------------5-1 5.2 Audit Preparation----------------------------------------------------------------------------------------------------5-1 5.3 Audit Briefings--------------------------------------------------------------------------------------------------------5-1 5.4 Audit Notification-----------------------------------------------------------------------------------------------------5-1 5.5 Scheduling of Auditors---------------------------------------------------------------------------------------------5-1 5.6 Raising an Audit------------------------------------------------------------------------------------------------------5-2 5.7 Carrying out an Audit-----------------------------------------------------------------------------------------------5-2 5.8 Non-conformity tracking--------------------------------------------------------------------------------------------5-3 5.9 Overdue corrective actions ---------------------------------------------------------------------------------------5-4 5.10 Audit Closure -------------------------------------------------------------------------------------------------------5-4 5.11 Audit Cycle flow chart---------------------------------------------------------------------------------------------5-5 Effective Date: 01/12/2010 Revision No.: 0 Page: 0- x

5.12 General Organization Structure--------------------------------------------------------------------------------5-6 5.13 Organization Structure Quality Assurance------------------------------------------------------------------5-6 5.14Forms------------------------------------------------------------------------------------------------------------------5-7
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SAFETRY MANAGEMENT SYSTEM Chapter 1 - General
CHAPTER 1 GENERAL
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1.0 INTERNATIONAL STATEMENT AVIATION COLLEGE SAFETY POLICY
International Aviation College (IAC) is committed to the establishment and continued development of a positive safety culture, with the primary objective being the maintenance of the highest possible levels of operational safety in all areas of the Colleges activities. Safety considerations will always take precedence over other College business, and the College is fully committed to a process of continuous review and improvement maintenance. The need to comply with current legislation, operate and work in accordance with the College Training and Procedures Manuals and as a baseline is implicit. staff/students should aspire to this level as a minimum. An acceptance of human factors and human performance limitations will be fully taken into account and no staff member on student should be reticent about reporting any event or incident on the grounds that he or she may be penalised for their actions. The IAC safety culture supports a just and learning approach that does not seek to apportion blame as its primary purpose. It is recognised that human error can occur. However, all staff are participants in this safety drive and will remain They are expected to make common sense responsible for their own actions. decisions when required. Safety reporting, subsequent analyses and finally remedial action is achieved by the means of an SMS reporting process that allows for verbal reports as well as written reports. A Safety Team, who will determine what action should be taken, will discuss all reports. All members of staff and student, at every level, carry a responsibility to participate actively in the pursuit of this high standard of safety, and ensure that the trust the Industry place with us is justified. All to our methods and management, aircraft operation and
_________________________ Accountable Manager / Rector

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Captain Kenneth Hawkins. International Aviation College, Ilorin Lagos Road, Ilorin International Airport, Ilorin . E-mail khawkins@iac-ng.com
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1.1
SENIOR MANAGEMENT COMMITMENT

committed to, the Safety
Senior Management is involved in, and Management System.
Senior Management has approved the Colleges Safety Policy and operating safety standards. The Safety Policy and standards will always be communicated to all staff and students, with visible endorsements from Senior Management. Appropriate resources will always be allocated to support the SMS. An appropriate reporting chain for safety issues has been established by the Senior Management. Senior Management will always actively encourage participation in the SMS.
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SAFETY MANAGEMENT SYSTEM CHAPTER 2 FRAMEWORK
CHAPTER 2 FRAMEWORK FOR THE SMS
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2.0 FRAME WORK FOR THE SAFETY MANAGEMENT SYSTEM The Manual is produced as guidance management system. The implementation of the frame work is commensurate with the size of IAC and the complexity of Training specification to be approved.
2.1 SAFETY MANAGEMENT POLICY AND OBJECTIVE
for the implementation of safety
2.1.1 Management Commitment and Responsibility Management regards an effective safety program as vital in achieving the mission of the IAC. In recognition of this fact, the College is committed to providing a safe and healthful working environment free of recognized hazards for its employees. In pursuit of this goal, an aggressive safety strategy shall be incorporated into all department activities. Safety is also an individual responsibility and must exist in our thinking, planning, and actions. All Department Personnel will be held accountable for fulfilling their responsibilities under this safety program. Compliance with this policy will be part of the annual performance appraisal process. The safety Management policy will be signed by the Accountable Manager. The safety policy shall reflect the organizational commitments. The safety policy shall not be punitive in nature but to encourage free flow of information from top to bottom. Safety policy shall be periodically reviewed to ensure it remains relevant and appropriate to IAC. The cornerstone of an effective safety program is an active accident prevention system. The College is committed to eliminating hazards and minimizing potential risks through the diligent practice of risk analysis. Hazards and incidents resulting from training and operations shall be identified at all levels. Conditions and acts posing unacceptable risk shall be eliminated or changed to prevent personnel injury or illness and property damage or loss. The safety policy shall be communicated with visible endorsement throughout the IAC. The safety includes the safety reporting procedures indicating which type of operational behaviours are unacceptable.
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2.1.2 Safety Responsibilities and Accountabilities. The College shall ensure compliance with all regulatory safety requirements through a comprehensive education and training program. Safety Accountabilities The IAC has identified the Director of Quality and safety as the Accountable executive responsible who irrespective of other functions shall have ultimate responsibility and accountability with respect to safety performance. Safety responsibilities, accountabilities and authorities shall be documented and communicated throughout IAC and shall include a definition of levels of management with authority to make decisions regarding safety risk tolerability. 2.1.3 Accident and Incident Investigation IAC will establish an internal accident and incident investigation and prevention committee. The committee will comprise the Director of training, Chief flight Instructor, Safety Manager, flight safety officer, Chief Engineer and the Registrar as secretary. The sole objective is the prevention of accidents and incidents and not the apportioning of blame or liability, such investigation are in support of management of safety in the IAC. The accident and incidence investigation committee will not have any conflict with the Accident Investigation Board of the State. 2.1.4 Enforcement Policy IAC has a policy in place for the enforcement of the rules and regulations concerning the safety Management implementation and enforcement of safety culture in the organization. The enforcement policy also establishes the conditions and circumstances to deal with safety deviations of the IAC safety procedure. 2.1.5 Appointment of Key Safety Personnel.
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IAC Has identified and appointed a safety Manager to be the responsible individual and focal point for the implementation and maintenance of effective available . 2.1.6 Coordination of Emergency Response Planning. IAC has ensured that emergency response plan that provide for the orderly and efficient transition from normal to emergency operation and the return to normal operation is properly coordinated with emergency response plan with those organizations like NAMA, NEMA, FAAN NCAA for proper interface and coordination. 2.1.7 Safety Management System Documentation. International Aviation College implementation plan which has been endorsed by the senior Management has defined the approach to safety in a manner that defines the safety objective Documentation responsibilities and authorities are clearly defined in the SMS manual. 2.1.8 Hazard and Risk Management Risk Assessment During the planning stages as well as throughout the actual operation and ongoing review due regard is taken to develop and maintain formal process that ensures that hazard in operation and training are identified. Hazard identification shall be based on combination of reactive, proactive and predictive of safety data collection. Due regard is taken of the relevant regulation which has usually been drawn up with the protection of people and property in mind. However this alone is not sufficient to ensure the likelihood of an activity resulting in significant incidence is minimized Risk is defined as the product of the degree of harm that a hazard connected with an activity would cause (severity) and the likelihood that such an outcome would occur, (probability). assessed and a priority level allocated. The matrix below shows how these elements combine into categories that enable the level of risk to be Safety Management system. He will schedule all safety meetings ,and chair the safety meeting if the Accountable Manager is not
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SAFETY MANAGEMENT SYSTEM CHAPTER 3 Safety Assurance
CHAPTER 3
SAFETY ASSURANCE
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3.0 SAFETY ASSURANCE
Safety Culture or climate may be thought of as the IACs collective norms, standards, perceptions and behaviors with respect to safety. Managements fostering of a positive safety culture is critical to any effective safety program. The following concepts and actions are elements of a positive safety culture:
Unqualified commitment to safety as a behavioral pattern and pervasive way of life by top management. Unambiguous expectations by each level of management as well as each peer group that, for all employees, safe life patterns and work habits are as normal as breathing and must be practiced off the job as well as on the job. Availability of quality, standardized equipment with which to accomplish the assigned tasks. Clear, easily understood operating procedures, followed without
deviation.
Inclusive system of communications for collecting, analyzing, and exchanging incident data related to safety. Non-retribution for submission of incident data. Retraining without penalty or stigma when safety is involved. System for tracking incident and accident data, analysis of trends, and feedback of results. Peer acceptance that accidents are preventable, regardless of
operations.
Peer acceptance that safety is a matter of lifestyle a matter of culture.
These are the safety performance indicators that must be verified in reference to the IAC as safety performance targets. 3.1 Safety Data Collection, Analysis and Exchange. IAC will collate all safety related data and mechanism to store vital safety related data on hazards and safety risks at all levels of Management and other categories of staff. For the implementation of the safety management system
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3.2 Management of Change. IAC has put in place a formal policy in the SMS manual to take into consideration for formal change in its organization which may affect established processes and services to ensure safety continuity and to eliminate or modify safety risk controls that are no longer needed or effective due to changes in the operational environment. 3.3 Continuous Improvement of the SMS IAC has developed mitigate such causes Following a report of non-conformity by an quality or safety auditor in order to aid determination of the cause, such as accidents, all safety reports should be assigned using the matrix as shown above,. Where the risk involved in the activity determined should not take place or action should be taken to adjust procedures in order to reduce to an acceptable level. Evaluate the risk weather it is acceptable to accept the contract provided certain defenses are put in place e.g. limit the period of training reduce duty time Apply the defenses e.g. training flights not authorized before 0600 UTC. 3.4 Safety Promotion and Training Program The Safety Program consists of four major components: 1. 2. 3. 4. A formal accident prevention program, Employee safety and accident prevention education and training, An internal reporting system to allow employees and other personnel to report incidents and recognized hazards, and An internal assessment program to monitor the effectiveness of the Safety Program. a formal process to identify the causes of
substandard performances of the SMS in operation and eliminate or
Nig.CARs requires the establishment of an employee training program. Due to the complexities of these regulations, the Safety Manager/Officer shall aid and advise managers and supervisors in identifying appropriate training
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methods. The requirement demands that IAC should maintain a training program to ensure that personnel are trained and competent to perform the SMS duties. Safety communication A proper channel of communication is necessary for effective safety management system The channel of communication must be established and each officer responsible for tasks are well aware of their duties and functions. All communications and correspondences must be acknowledged and documented. When new safety measures are introduced it should be acted upon within the time frame and all safety communications should flow un restricted from top to bottom. 3.5 Responsibility for Safety Refer to Section 2 of the Policy and Operations Manual for a general description of the safety responsibilities of management and of all employees relating to the Departments mission. Program further defines these responsibilities 3.6 Safety Manager/Officer The Safety Manager/Officer is tasked with the overall responsibility for development and implementation of the IAC Safety Program. The Safety Officer/Manager reports directly to the Director of Training and Quality Manager on all safety issues and shall also serve all levels of the IAC as an advisor on safety matters. Specific responsibilities include: Develop and implement safety programs for IAC personnel to ensure a safe and healthful work environment. Advise management of recognized hazards and unsafe/unhealthful working conditions. Periodically assess Safety Program effectiveness and compliance. Update Safety Program as necessary to maintain regulatory compliance. Perform annual facility safety audits. The Department Safety
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Perform hazard assessments for the purpose of recommending engineering controls, administrative controls, and personal protective equipment and Flight Training controls. Evaluate available training resources. Advise management concerning training requirements, methods, and sources. Assist management as necessary in the event of a governmental safety and/or health inspection. Disseminate safety-related information. Process Hazard and Incident Reports for the purpose of identifying and eliminating or mitigating workplace hazards. Maintain Hazardous Substance Exposure Reports. Other duties as determined by the Flight Department Manager.
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3.7 Safety Representatives Safety Representatives may be designated among Department personnel to perform supplemental duties in support of the Safety Program. responsibilities include: Act as the Safety Manager/Officers representative at the respective department. Fulfill departmental safety training and record-keeping requirements. Advise departmental management on safety-related issues. Disseminate urgent and routine safety information to all personnel. Respond to the safety concerns to all personnel and forward concerns to the Safety Manager/Officer. Assist the Safety Manager/Officer in conducting periodic Safety Assessments. Analyze identified hazards for the purpose of eliminating or mitigating risk to personnel. Maintain a departmental safety bulletin board highlighting pertinent safety topics. Specific
Safety Management Representatives shall coordinate professional training relating to their duties with their supervisor. development of Safety Representatives. An IAC Safety Committee can add materially to an effective loss control program. The basic function of a Safety Committee is to create and maintain an active interest in loss control and reduce accidents. The organization and operation of a safety committee gives employees a greater opportunity to participate actively in loss control. All departments of IAC are to comply with directive. Safety committee membership varies depending on needs. Safety established Safety Committee The Safety Manager/Officer shall identify appropriate schools and seminars for the professional
committees consist of a management representative, supervisors and workers. There is to be a representative from each major department.

Membership on the safety committee is for a definite period and membership rotated periodically. This gives more employees an opportunity to participate and helps maintain interest in the committee. Meetings are to be held monthly. The full participation of all departments is mandatory so if a committee is unavailable there must be replacement to that individual so that each decision is taken with full representation.
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Some of the safety committee activities and responsibilities are: Conduct regular inspections to detect hazardous conditions and unsafe work practices and recommend corrective action. Act as a clearinghouse for all loss control ideas and activities. Study accidents to determine corrective action that can be taken to prevent recurrence. Assist in the development of loss control standards and rules. Conduct promotional campaigns to maintain employee interest in loss control. Individually promote loss control in the area where they work. Records should be kept of committee meetings so that activity can be followed up and management kept informed of progress. Assist new employees in becoming familiar with company practices and rules relative to their safety and the safety of other employees 3.8 Compliance Assessment Program The College shall periodically measure the effectiveness of the Safety Management System in compliance with governmental regulations and the ideals of loss prevention and control. The Compliance Assessment Program is a tool in this endeavor designed to measure progress, provide feedback, identify required actions, eliminate deficiencies, and recognize positive performance. These objectives are realized through a program of comprehensive assessments using Appendix I, II and III 3.9 Responsibility The Safety Manager/Officer is responsible for the administration of the Compliance Assessment Program. the affected area. 3.10 Comprehensive Assessments
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Responsibility for the correction of
identified deficiencies lies with the IAC Manager exercising authority over

Comprehensive compliance assessments will be performed at each facility at least once every three calendar years. Each comprehensive assessment shall address the entire facilitys compliance with all aspects of the IAC Safety Management System. The Safety Manager/Officer will notify management of the assessment date, objectives of the assessment, and identities of assessment team members at least one month prior to the assessment. A list of pertinent documents expected to be examined will be included. present for the entire procedure. The assessment shall be scheduled so that at least one manager and one Safety Representative are The activities of the assessment team shall be scheduled so as not to interfere with the conduct of Flight Training. An opening conference will be held at the beginning of the assessment to review objectives, scope, and to clarify expectations. At least one safety officer from each department and the entire assessment team shall attend. The physical inspection will take place with the assistance of the Safety Management Representative. The assessment will include facility conditions, work practices, documentation, and personnel interviews. Any hazardous situations or equipment shall be either placarded or removed from service until the hazardous situation is corrected. A closing conference will be held with all personnel present at the opening conference and a summary of findings will be presented. If any discrepancies are noted, recommendations for corrective action should be presented. For each deficiency noted, corrective action, person responsible, and a reasonable target completion date shall be agreed upon. These items shall be included in the final written report. team members relating to the inspection. destroyed or included in the written report. The written report will be completed as soon as practicable following the assessment. Once approved by the Safety Manager/Officer, a copy of the assessment report will be forwarded to management. The Safety Manager/Officer will provide follow-up monitoring of deficiency corrections. After all corrective actions are completed, the Safety Representative will so
Prior to completion of the All notes shall either be
assessment, the team leader will collect all written notes of the assessment

notify the Safety Manager/Officer. The Safety Manager/Officer shall maintain the original assessment report for three years or until all deficiencies are corrected, whichever is longer.
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SAFETY MANAGEMENT SYSTEM CHAPTER 4 Managing the
CHAPTER 4 MANAGING THE SMS
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4.0 4.1 MANAGING THE SMS Key Elements The College has a Safety Policy that is a statement signed by the College Rector and Accountable Manager which defines safety as the prime core value of the business. All staff member and student participate in safety management, and will be empowered to start important safety management processes. A comprehensive yet simple and accessible quality and safety reporting system is the driver of the SMS programme. (An example of the reporting forms can be found at Appendix IV) Identification of hazards and subsequent risk management is included in the quality and safety reporting process. Audits and inspections are carried out by the Quality and Safety Department to ensure full functionality of the SMS and the Colleges operation.
4.2
Structure The SMS is not structured like a department of the College, as the people who manage it are working in different parts of the organisation.
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LEVEL 1
Flight Instructor/Students & Flight Ops
Engineers
Admin & All other Staff
LEVEL 2 Chief Flight/Ground Instructor
Chief Engineer
Registrar
LEVEL3
SAFETY MANAGEMENT TEAM International Aviation College (IAC) Accountable Manager / Rector
LEVEL 4
Figure 5
4.3
SMS Structure Levels 1 to 4 Figure 5 NOTE: All levels are equal as far as reporting is concerned, and a Safety Report from any level will receive the same consideration and treatment. Level 1:This comprises all College staff, including Managers and
Directors, who work for the College. Each one is part of the SMS and it is their responsibility to contribute to safe operations in the performance of their role and to report any safety incident or safety concern which adversely affects this. These Safety Reports may be made to either Levels 2, 3 or direct to the Accountable Manager / Rector at Level 4, but in the case of MORs and Incident Reports, these should be presented to the Chief Flight/Ground Instructor. (Further detailed information relating to the MOR/ASR procedure can be found in IAC Procedures Manual, .
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Level 2: The IAC Chief Flight/Ground Instructor, the IAC Chief Engineer and the Registrar will generally be recipients of Safety Reports. Any verbal reports that are received will be turned into written reports, comments added, and passed to the Registrar for logging in and presentation at the next Safety Team Meeting.
Level 3: The Safety Management Team comprises the Accountable Manager / Rector, the Chief Flight/Ground Instructor, the Chief Engineer, the Registrar and the Quality Manager, who will also act as Secretary for the Team. The Team may receive Safety Reports direct from the reporters, and if they are verbal, these will need to be translated into a written format. Reports from time to time may also be made by individual members of the Team. After providing as much information as possible, including risk assessment if relevant, these Reports should be forwarded to the Quality & Safety Department at the earliest opportunity.
Level 4:The Accountable Manager for IAC is ultimately responsible for the smooth operation of the SMS, and he will make any changes he feels are appropriate in order to ensure that the Safety Policy if followed effectively. He will chair all Team Meetings or, if unable to attend, nominate a deputy.
Whenever a Report is submitted, it must be processed, even if deemed spurious or irrelevant. That decision will be made during a SMS Team Meeting, and cannot be made at any other point in the process.
4.4
Staff Responsibilities As stated in above, all staff and students are considered equal as far as safety is concerned. Each has a responsibility to: Familiarise themselves with, and apply, the College Safety Policy and its procedures.
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Ensure safety defects in equipment and procedures are reported using the example as shown in Appendix IV of this document. Take reasonable care of their own safety, and the safety of others who may be affected by their actions or omissions whilst undertaking their duties and tasks. Co-operate with the College to enable it to comply with the relevant regulatory provisions and standards. Use, in the correct manner, all protective equipment and procedures provided by the College. Report any apparent failings by any sub-contracted companies that may affect the safe operation of IAC aircraft and health and safety of all employees. Take all reasonable and practicable measures, which include the submission of Safety Reports to prevent injury or fatality to themselves or any other person, and/or damage to or loss of an aircraft or any piece of equipment used by them or any other person. Avoid intentionally interfering with anything provided by the College in the interests of safety. Report any conflicts between safety and operational goals of the College.
In
addition,
Directors,
Managers,
Flight Instructors,
Engineers
and
Supervisors must: Ensure the provision of adequate safety training for their staff and students. Ensure the adequate protective clothing, equipment and devices are available and used where applicable, for the purpose of which they are intended.
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Ensure their staff/students follow laid down procedure, including compliance with Regulatory Material, the College Training Procedures, Maintenance Manuals and Health and Safety Manuals. Ensure adequate supervision of their staff and students, particularly those who are inexperienced, and ensure appropriate training has, and will continue to be given.
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SAFETY MANAGEMENT SYSTEM CHAPTER 5 Safety Reports
CHAPTER 5 SAFETY REPORTS
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5.0 SAFETY REPORTS An example of the reporting forms are shown within Appendix IV of this document, and further detail regarding the reporting of safety issues and incidents can be found in the Procedures Manual.
5.1
Submission of Reports All members of staff and student form part of the SMS. Everyone has a duty to report any incidents, accidents, actions or safety observations through the reporting system.
These reports should be made in written form, but in order to make the reporting system more accessible, they may be made verbally to any member of the SMS Team and compiled into a written report as soon as is practically possible.
In order to avoid duplication, the reporting form will be the College ASR form as shown in Appendix IV of this document and the Procedures Manual. These forms are readily available at various locations around the College.
The recipient of the report should append any further information, explanation, detail or comment he or she might be able to make to enable a risk assessment if this is appropriate and possible, and then send the form to the Quality and Safety Department.
5.2
Requirement for reporting The rationale for the SMS, backed up by the Quality System, is to ensure that the Colleges flight and ground operations are carried out to the highest standards of safety and quality. Therefore if any member of staff and student identifies an activity or situation where this does not seem to be in evidence then they are obliged to report the matter.
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5.3 Reportable Occurrences A reporter may submit a Report about any matter that he or she deems appropriate for a report, but the following should definitely be reported: Flight Incidents MORs,, Incident Reports (ASRs), Bird Strikes, Lightning Strikes, ATC errors, crew problems etc. Maintenance Incidents These should also be reported by the Maintenance organisation, when known. Technical Defects and exceeding of Technical Limitations Air Traffic incidents causing safety concerns. Third party interference e.g. Runway environment intruder problems causing concern, etc. Ramp Incidents Quality Audit non-conformities with safety implications. Office equipment problems causing safety concerns (e.g. Fire) Any potential incident foreseen Identifying a hazard that one does not believe has been evaluated, or which has changed.
The report should be submitted to the Quality and Safety Department, who will ensure that the report is copied to the Personnel responsible for the area/s referenced in the report and ensure that the report is presented for discussion at the next Safety Meeting.
In some instances it may not be easy to make a report using the College ASR Form. For example, if a pilot is away from base, and he felt the matter to be urgent, he / she may submit a report via email or telephone to IAC Operations, Air Planner. This should be logged and relayed immediately to the IAC base at ILORIN for the attention of the Quality and
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Safety Department. Following receipt, a written report will be raised as soon as possible.
5.4
Reports requiring Immediate Action The issue raised may be one that requires immediate action. The
recipient of the report should deal with the issue straight away, either by taking appropriate action if he / she is responsible for the area affected, or by referring the matter straight away to the relevant Personnel.
The SMS is not designed to slow down safety remedies, and if it deters someone taking sensible action to improve a situation, it will have failed in its purpose.
Should a Report lead to some action being taken prior to the Team meeting, details of the action should be included on the report, or a supplement to the report.
5.5
Actions by the Secretary to SMS All reports received, from whatever source, will be logged and given a reference number by the Secretary (Quality and Safety Department) recording the date of submission. He / she will collate all additional information presented by the reporter, including any risk assessments that have been carried out.
Copies of the reports will distributed to each member of the Team, so that they have time to consider the report and associated issues before the next meeting.
The Secretary will convene a Safety Management Meeting once a month provided there are reports or other issues to consider. If an urgent or important report comes in, a meeting will be held as soon as is reasonably possible so as not to delay discussion and actions to be taken.
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Contents of Meetings should be recorded along with any decisions taken, and correct content verified. If any actions or decisions regarding individual reports are made, this will be recorded on the Report. If the Team do not reach a decision during the Meeting, this will also be recorded on the Safety Report.
The Reports requiring further action or decisions will be forwarded to the reporter so they are aware of the status of their report and what actions have and will be taken.
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SAFETY MANAGEMENT SYSTEM CHAPTER 6 Safety Meetings
CHAPTER 6 SAFETY MEETINGS
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6.0 6.1 SAFETY MEETINGS General Meetings will normally take place monthly, but may be convened at short notice if an important issue requires discussion.
Prior to the Meeting, the Team should have received copies of all new or updated reports and the Chairman(Accountable Manager/Rector) will present on each individually for discussion. If a number of reports have been received relevant to the same subject, then they will all be considered together.
Occurrences, hazards, and other items reported may be subject to a risk assessment, which will have been carried out prior to the Meeting, but if not, will be carried out at the meeting, or afterwards if the process becomes protracted.
After Risk Analysis, an evaluation will take place, where the level of risk is compared with predetermined standards if they exist, such as target levels, or other criteria.
If there is a disagreement about what action should be taken, a majority vote will be accepted. If there is no majority, the options will be presented to the Accountable Manager/Rector who will determine the course of action.
6.2
The Records All reports and any actions taken will be recorded by the Quality and Safety Department. The decisions of the Team will be distributed to the appropriate section head and copies of the outcome distributed to the Team and the Reporter.
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There may be a requirement for a new procedure, amendment to an existing procedure, an amendment to Training and Procedures Manual or Maintenance Manual or to some other Manual or instruction. The College procedure for proposing amendments should be followed if required.
The Secretary will record all decisions and actions to be taken and completion dates in the records. He / she should note the dates when the person responsible for making the change was notified. date has been recorded when the change was incorporated. The whole process will be completed when the change has been carried out and the
The records will be available at every meeting, so that any outstanding issues can be advised, closed, or revisited if required.
6.3
Reviewing Changes The SMS is a flexible process that can be changed in accordance with changing circumstances and procedures.
The SMS has to be able to change an action taken as a result of a Safety Report, if it is deemed that the action is no longer valid, was wrongly determined at the Meeting, or if new facts have come to light.
Team members must remain aware that things do change, and they need to be aware of all procedures, written or not, that have been amended due to Safety Management action, or otherwise. If there is a need to modify an incorporated or established action, the person who perceives the potential risk should submit a Safety Report so that the matter is addressed at the next meeting.
Any amendments to procedures will be incorporated into the Quality System Audit Checklists, in addition to any previous Non-conformities
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raised during an internal Quality Audit or external third-party Audit, e.g. The Nigerian Civil Aviation Authority.
By incorporating these new procedures the monitoring of the effectiveness of the changes relating to safety and quality is encouraged.
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SAFETY MANAGEMENT SYSTEM Chapter 7 Hazard and Risk Management

7.0 7.1 HAZARD AND RISK MANAGEMENT Risk Assessment During the planning stages as well as throughout the actual operation and ongoing review due regard is taken of the relevant regulations which have usually been drawn up with the protection of people and property in mind. However, this alone is not sufficient to ensure the likelihood of an activity resulting in a significant incident is minimised.
A Risk Assessment may also be necessary in order to inform decision making whilst formulating the policy and procedures adopted by the College. This will be a task for the relevant management and is designed to reduce and control risk to an acceptable low level.
It should be utilised, including both the Colleges own operating procedures and experience and that of the industry at large. It may also be necessary to anticipate certain situations that may not be normal but, maybe foreseeable.
The process for assessing risk follows a logical sequence. These are some basic rules and examples to consider.
Example 1: Establish the Context details of the operation, with a particular aircraft type, etc. Identify the hazards Intended destination may have limited approach aids, poor weather, shorter than average runway, etc. Analyse the Risk assess when the weather is at its poorest and most limiting, etc. Evaluate the Risk Whether it is acceptable to accept the contract, provided certain defences are put in place e.g. Limit the time of the operation, reduce payload, etc.
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Apply the Defences Flight not allowed before 0600 UTC, nominate suitable alternates, etc. Monitor and review the defences After a number of operations it may be possible to further increase (or decrease) the payload, adjust the times of operation etc.
The above technique should be used in the following circumstances: Before a major change in the type of operations, as part of a Safety case submitted when seeking Authority approval. E.g. New equipment, routes or airfields Following an incident in order to prevent recurrence. All Safety Reports should be assigned a risk using the matrix as shown at 8.2 above. Following a reported non-conformity by a Quality Auditor, in order to aid determination of the course and time scale of corrective action. As part of a continual review and ongoing monitoring of risk.
Where the risk involved in the activity is determined as too high then either that activity should not take place or action should be taken to adjust procedures in order to reduce the risk to an acceptable level.
Risk assessed as medium or higher is unacceptable and must receive appropriate action.
The time scale allowed for action will be commensurate with the level of risk.
7.2
Risk Assessment Matrix Figure 6 Risk Category
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High
C D E
Low
B C D
Medium
A B C
High
Medium Low
Severity
Figure 6
Probability
7.3
Safety Risk Categories /assessment and mitigation A Severe B High Requiring immediate solution or curtailment of activity. A significant concern requiring priority action.
C Medium A concern of a lower order
7.4
Assessment Process All appropriate sources of information available
7.5
Records Significant findings arising from a risk assessment should be documented and maintained as a record. Historical records are important in determining likelihood, however it is not considered wise to rely on statistics as this may lead to poor decision making. If a hazard has never occurred in the past, it does not mean that it will never occur.
Risk assessments should be kept with the relevant Safety Reports, or in case of Quality Audit non-conformities, with the Audit documentation
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7.6 New Activities: Risk Analysis If a new activity is under consideration, or a change is being made to current activities a risk analysis will be carried out. The Team Member closest to the activity will be responsible for the production of a list of possible hazards, but he or she should get others to help. The Team member will have assessed the risk and produced a risk analysis for each of the perceived hazards by the time of the next meeting, when the list will be discussed. The Secretary will, provided there is time, send each member of the Team a copy of the list and the Risk Analysis. At the meeting the analysis may not be fully accepted, and further information may be required. However, ultimately, at that meeting or a later one, a decision will be taken as to what preparation and/or training is required, and whether changes to procedures are appropriate before the activity commences.
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SAFETY MANAGEMENT SYSTEM Chapter 8 Quality Audit

9.0 QUALITY AUDIT The Quality Manager will audit, or arrange to have audited, the SMS process, by checking the Record Book every three months to see what SM actions have been determined in respect of incoming Safety Reports, and then following up whether the actions have been properly implemented.
A Non-Compliance would result when: An action was decided upon at the meeting, but never carried out, yet the Record Book shows that it had. A Safety Report has been made and submitted, but it has never been entered into the Record Book, and therefore probably not discussed at a Safety Meeting. Indications that the SMS had either broken down or was not functioning properly.
An Observation would be made when: The reporter did not receive a copy of the Report after the matter had been discussed and it had been annotated with the decided course of action and, therefore, did not know the outcome of the report.
Over a period of time, the SMS was perceived as not achieving what it was supposed to achieve, and was falling into disrepair.
The Quality Manager will submit his quarterly report to the Accountable Manager/Rector.
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SAFETY MANAGEMENT SYSTEM Chapter 9 Appendices

Appendix I - Compliance Assessment Checklists Hazard Communication Program Assessment Yes No NA 1. Is there a Hazardous Chemical List maintained separately from Material Safety Data Sheets? Is the Hazardous Chemical List maintained at the Right-to-Know Information Center and available for employees to reference during their workshift? Is the Hazardous Chemical List up-to-date, listing all hazardous chemicals known to be in the workplace? Are hazardous chemicals deleted from the Hazardous Chemical List when they are removed from the workplace? Does the Hazardous Chemical List identify each chemical by name as depicted on its corresponding Material Safety Data Sheet? Is there a binder of Material Safety Data Sheets (MSDS) maintained at the Right-to-Know Information Center for employees to reference during their workshift? Is there a Material Safety Data Sheet corresponding to each chemical on the Hazardous Chemical List? Is there a Material Safety Data Sheet Request Form maintained in the MSDS binder for each hazardous chemical for which an MSDS has not been supplied with an initial shipment? Are any known hazardous chemicals used by employees for which a Material Safety Data Sheet is not available in the MSDS binder?
2.
3.
4.
5.
6.
7.
8.
9.
10. Are all containers in the workplace which hold hazardous chemicals, and not exempted under portable container exemption, properly labeled? 11. Are unlabeled portable containers holding hazardous chemicals utilized by anyone other than the employee who performed the transfer from a labeled container?
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12. Are unlabeled portable containers holding hazardous chemicals utilized across work shifts (i.e., not emptied prior to the end of each workshift)?
Comments: (Explain all red boxes checked) _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________
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APPENDIX II Facility Emergency Plan Assessment Ye No NA s 1. Is the facility manager responsible for maintenance of the facilitys evacuation plan? Is an evacuation route map posted in the main reception/passenger area, the hangar area, the maintenance shop area, the flight operations/dispatch area, and any other work area where employees are routinely assigned to perform duties? Are all employees familiar with the Facility Emergency Plan including knowledge of emergency procedures, location of emergency exits, and escape routes to safe areas in case of an evacuation? Has a Facility Evacuation Plan drill been conducted at least once during the previous calendar year by the facility manager and/or the Facility manager? Is each exit and egress route marked by a readily visible sign? Is each door, passage, or stairway which is not an exit, and which is likely to be mistaken for an exit, identified by a sign reading Not an Exit, or an actual location, such as To Basement, Storeroom, Closet, or the like? Is every aisle or egress a minimum of 28 wide and maintained free of obstructions? Is each designated exit door unlocked during working hours to allow egress in the event of an emergency? Is an emergency telephone number list or speed dial list posted on or immediately adjacent to each phone in the main reception/passenger area, the hangar area, the maintenance shop area, and the flight operations/dispatch area?
2.
3.
4.
5. 6.
7.
8.
9.
10. Does each emergency telephone number list include phone numbers for police, fire department, and emergency medical aid?
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APPENDIX II Facility Emergency Plan Assessment (cont.) Ye No NA s 11. Have all employees received initial training on the Facility Emergency Plan? 12. Have any employees responsibilities or designated actions under the plan changed without subsequent documented training? 13. Has the plan changed without subsequent documented training?
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14. Are all flammable and combustible materials handled and stored in accordance with manufacturers recommendations? 15. Are ignition sources (i.e., electricity, open flame, sparks) isolated from potential fuel sources to the maximum extent practicable? 16. Are No Smoking signs posted and obeyed in appropriate areas (i.e., near potential fuel sources)? 17. Are procedures that may produce sparks (e.g., grinding, metal work, electrical work) performed away from potential fuel sources when practicable? 18. Is all servicing, maintenance, and testing of fire extinguishing systems conducted by trained personnel? alarm and
19. Have all portable fire extinguishers been hydrostatically tested in accordance with the Safety Manual? 20. Have all employees assigned routine duties in work areas where portable fire extinguishers are provided received initial training on incipient firefighting? 21. Have all employees assigned routine duties in work areas where portable fire extinguishers are provided, received recurrent training during the past 3 calendar years on incipient fire fighting? 22. Have all maintenance personnel additionally received recurrent training during the past 3 calendar years on fuel source and ignition source controls related to particular fire hazards associated with maintenance areas and on proper housekeeping practices?
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APPENDIX II Facility Emergency Plan Assessment (cont.) Ye No NA s 23. Is any firefighting equipment damaged, expended, or unserviceable? 24. Has any firefighting equipment been taken out of service for maintenance without appropriate substitute? 25. Are all installed employee alarm systems in operating condition unless undergoing repairs or maintenance? 26. Have all alarm systems been tested in accordance with the Safety Manual (i.e., unmonitored alarms - every two months, monitored alarms - annually) during the past year? 27. Have all fixed fire extinguishing systems been tested and inspected during the past year? 28. Are all portable fire extinguishers visually inspected monthly, with documentation, to ensure they are in place, charged, and ready for use? 29. Have all portable fire extinguishers been maintenance checked, with documentation, during the past year?
30. Have responsible employees been provided a copy of the Telephone Bomb Threat Checklist and do they know who is responsible for determining the response action? 31. Has the facility addressed the possible severe weather issues and is a plan in place to provide for the safety of employees?
32. Have the emergency lights been tested monthly for 30 seconds and annually for 1 hours in accordance with NFPA 101?
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APPENDIX II Facility Emergency Plan Assessment (cont.) 3 list Item # Target Person correctio responsible n date
Deficiency noted 1 2 3 4 5 6 7 8 9 10
Overall Comments: __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ ___________________________________________________________________________
Facility reviewed: _______________________________
Checklist completed by: __________________________
Date: _________________
Safety Manager/Officer: __________________________ Date: _________________
Please submit original audit form to the Safety Manager/Officer.
Safety
Representative maintains a copy of this audit for 2 years, until all discrepancies are corrected, or until a comprehensive assessment is performed, whichever is later.
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APPENDIX III Access to Employee Exposure and Medical Records Assessment Ye No NA s 1. Do employees notify their supervisor in the event of exposure to hazardous chemicals or harmful physical agents? Has a Hazardous Substance Exposure Report been completed and submitted to the Safety Manager/Officer relating to each reported exposure incident? Are medical records pertaining to each exposure incident maintained by the Company Medical Officer? Have all employees been provided initial training on their rights under the Access to Employee Exposure and Medical Records Standard Have all employees been provided annual notification on their rights under the Access to Employee Exposure and Medical Records Standard
2.
3.
4.
5.
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APPENDIX III Access to Employee Exposure and Medical Records Assessment (cont.) 3 list Item # Target Person correctio responsible n date
Deficiency noted 1 2 3 4 5 6 7 8 9 10
Overall Comments: __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ ___________________________________________________________________________
Facility reviewed: _______________________________
Checklist completed by: __________________________
Date: _________________
Safety Manager/Officer: __________________________ Date: _________________ Please submit original audit form to the Safety Manager/Officer. Safety
Representative maintains a copy of this audit for 2 years, until all discrepancies are corrected, or until a comprehensive assessment is performed, whichever is later.
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APPENDIX IV Appendix IV (a)
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Appendix IV (b)
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Appendix IV (c)
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SAFETY MANAGEMENT SYSTEM

SAFETY MANAGEMENT SYSTEM IAC Mission, Vision and

Effective Date: 01/12/2010

SAFETY MANAGEMENT SYSTEM IAC Mission, Vision and

Effective Date: 01/12/2010

SAFETY MANAGEMENT SYSTEM IAC Mission, Vision and

Effective Date: 01/12/2010

SAFETY MANAGEMENT SYSTEM Chapter 0 - Introduction

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SAFETY MANAGEMENT SYSTEM Chapter 0 - Introduction

Effective Date: 01/12/2010

SAFETY MANAGEMENT SYSTEM Chapter 0 - Introduction

Effective Date: 01/12/2010

SAFETY MANAGEMENT SYSTEM Chapter 0 - Introduction

Effective Date: 01/12/2010

SAFETY MANAGEMENT SYSTEM Chapter 0 - Introduction

Effective Date: 01/12/2010

SAFETY MANAGEMENT SYSTEM Chapter 0 - Introduction

Effective Date: 01/12/2010

SAFETY MANAGEMENT SYSTEM Chapter 0 - Introduction

Effective Date: 01/12/2010

SAFETY MANAGEMENT SYSTEM Chapter 0 - Introduction

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SAFETY MANAGEMENT SYSTEM Chapter 0 - Introduction

CHAPTER 1 QUALITY MANAGEMENT----------------------------------------------------1-1

CHAPTER 2 QUALITY SYSTEM-------------------------------------------------------------2-1

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SAFETY MANAGEMENT SYSTEM Chapter 0 - Introduction

CHAPTER 4 QUALITY SYSTEM TRAINING----------------------------------------------4-1

CHAPTER 5 QUALITY ASSURANCE PROCEDURES--------------------------------5-1

SAFETY MANAGEMENT SYSTEM Chapter 0 - Introduction

Effective Date: 01/12/2010

SAFETRY MANAGEMENT SYSTEM Chapter 1 - General

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SAFETRY MANAGEMENT SYSTEM Chapter 1 - General

_________________________ Accountable Manager / Rector

SAFETRY MANAGEMENT SYSTEM Chapter 1 - General

Effective Date: 01/12/2010

SAFETRY MANAGEMENT SYSTEM Chapter 1 - General

SENIOR MANAGEMENT COMMITMENT

Senior Management is involved in, and Management System.

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SAFETY MANAGEMENT SYSTEM CHAPTER 2 FRAMEWORK

CHAPTER 2 FRAMEWORK FOR THE SMS

Effective Date: 01/12/2010

SAFETY MANAGEMENT SYSTEM CHAPTER 2 FRAMEWORK

for the implementation of safety

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SAFETY MANAGEMENT SYSTEM CHAPTER 2 FRAMEWORK

Effective Date: 01/12/2010

SAFETY MANAGEMENT SYSTEM CHAPTER 2 FRAMEWORK

Effective Date: 01/12/2010

SAFETY MANAGEMENT SYSTEM CHAPTER 2 FRAMEWORK

Effective Date: 01/12/2010

SAFETY MANAGEMENT SYSTEM CHAPTER 3 Safety Assurance

Effective Date: 01/12/2010

SAFETY MANAGEMENT SYSTEM CHAPTER 3 Safety Assurance

Peer acceptance that safety is a matter of lifestyle a matter of culture.