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Functional unit

no
Inform functional

Supervisor

unit supervisor

actions.
yes

Functional Unit Supervisor's Actions

Is it a
Functional unit
recognized Report
incident to Ongoing
Supervisor yes
security
Security Unit incident
actions.
incident?

no

Verify configuration.
Record current status
of environment.

no

Contain, isolate and

Create status Security Unit


characterize the Has 24
hours passed? yes

report to security support and


problem for up to 2

unit monitoring.
hours

Inform
security unit
Incident has been
of un-
no
characterized
characterized

incident

no

yes

Incident with previously


Follow unit's

Submit incident
documented mitigation yes
procedures to End of incident

report to ISO
steps?
resolve.

109 Security Incident Response Flow Diagram


SECURITY INCIDENT FLOW
Security Incident Investigation
DIAGRAM PAGE 2
Search for new
security incidents
with known
Security Unit information
Incident
Security
Functional unit
support and
Response team
incident? no
no provides report to
monitoring.
recommended or

ISO
Advise on actions
requested?
to take in the event
a security incident
is established
yes

End of incident

Incident Response Team


yes

CIO and CISO invoke


Team ensures
Supervisor informs
Incident response team
an incident response
containment or
their Executive
leader (ISO or
Ongoing team to be formed with
isolation of the
Management.
designee) executes
incident appropriate
incident
ISO informs CISO.
team formation
membership.

procedure
Mitigate further
Co-ordinate other
Protect and collect all
Communicate to
damage or loss to
resources, SMEs,
available information for
management and
data or the
vendors and
forensic analysis
PIOs
infrastructure
appropriate authorities.

Follow published
Functional unit(s)
structured
for impacted area(s)
methodology Analyze all available
will publish
guidelines and best information
workarounds, fixes
practices
and

recommendations

Implement
Publish new or modify
recomendations.
existing guidelines, best
no
Hold a post incident

practices,

meeting
Restore normal
configurations. and
operations
checklists.
yes

Report out
as
necessary to
Publish Security
CIO and CISO approve management
teams, Incident Report Form. End of incident
recommendations and PIOs and
appropriate Disband incident team.
restoration of service?
authorities

109 Security Incident Response Flow Diagram

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