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225-28728H

Jun. 2022

LabSolutions LCMS Update Program


Instruction Manual
Analytical & Measuring Instruments Division
Shimadzu Corporation

1 Introduction
This document describes the procedure for updating the LabSolutions LCMS ver.5.118.

2 Procedure for Updating the LabSolutions LCMS Software


2.1 Notes for Before Updating
2.1.1 System requirements
The following software is subject to update. The software cannot be updated when using the
Shimadzu Authentication Tool.
LabSolutions LCMS/LCMSsolution Ver. 5.00~Ver.5.114
 Supported OS: Windows 10 Professional English 64bit (Version 21H2 or earlier)
And compatible Windows 10 Enterprise, Enterprise LTSC 2019
Windows 7 Professional SP1 32 bit/64bit version
 Free space on hard drive: 10GB or more of free space is required on the C drive.
 Update time: 1 hour (depends on PC specifications and update conditions)

2.1.2 Notes for Changing the system database (When updating from
Ver.5.99SP1 or earlier)
In LabSolutions LCMS version 5.99SP1 and later, the system database has been changed
from MDB (Microsoft Access Database) to SQL Server for enhanced system stability.
As the result, with version 5.99SP1 and later, the SQL Server patch is automatically
installed immediately after the initial installation, and the installer adds the system database
folder (C:\LSS_DB folder).
Also, if using anti-virus software, add the following folders to the exclusion target in addition
to the old folders. (Refer to Release Notes Section 2.3.6 for details.)
C:\LSS_DB
C:¥Program Files¥Microsoft SQL Server

2.1.3 Notes for License Management Tools (When updating from


Ver.5.99SP1 or earlier)
The installation destination will be changed as follows. The following folder should be
excluded from scanning for installed anti-virus software.

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[64bit OS]
C:\Program Files (x86)\Shimadzu\License Management Tools
[32bit OS]
C:\Program Files\Shimadzu\License Management Tools

2.1.4 Backup LabSolutions data


Please close all LabSolutions window and back up data files, method files, logs, system
data before starting the update.
[Ver.5.99SP1 or earlier]
Copy (back up) the system data (C:\LabSolutions\System) and log (C:\LabSolutions \ Log)
with Explorer.
[Ver.5.99SP1 or later]
Start [LabSolutions]-[System Information Backup Tool] from the Windows Start menu.
press the "y" key or enter key on your keyboard to proceed

The backup is complete when the message "The backup is finished." Is displayed.
As a result, a file named ‘LabSolutionsBackup [version number].zip’ is created in the C:
\LabSolutions\System folder, so be sure to check that the file has been created.

2.1.5 Check the status before update


Before updating LabSolutions, check that the current LabSolutions has started up properly.
If the chromatogram icon on the part of the task bar on the bottom right of the desktop
window is green, then it has started up properly (after starting up the computer it will be
yellow for a while, but it will change to green).

Notes: If the icon is red, right-click the icon and select [Start]. The icon will turn yellow and
the system will attempt to start up for approximately 15 minutes. This operation may cause
the icon to turn green. Please try it.

If the icon is red, LabSolutions cannot be updated successfully. If it does not turn green
after restarting PC, LabSolutions needs to be restored.

2.2 Uninstalling LabSolutions LCMS


Before installing the latest version of LabSolutions LCMS, uninstall the previous version of
LabSolutions LCMS by performing the following steps.
Note: We recommend backing up data files and method files before uninstalling the software.

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Note: If anti-virus software is used, it may prevent uninstallation. If so, disable the malware
checking function before uninstalling.

Note: Disconnect the USB license dongle before uninstalling or installing software. (Only when
using the USB license dongle)

Note: Disconnect external hard drives or USB flash drives before Uninstallation/Installation.

Note: Be sure to log into Windows as a user with “administrator” to uninstalling or installing
software.

1. Exit LabSolutions LCMS.

2. Remove the USB license dongle, external hard drive, and USB flash drive before uninstalling or
installing.

3. Click [Program and Features] in the [Control Panel] window.

4. Click [SkyPDF XX] (A different version of SkyPDF is used depending on the version of
LabSolutions LCMS.)
Note: The SkyPDF software must be uninstalled before LabSolutions LCMS can be uninstalled.

Click [Uninstall] to start uninstallation of SkyPDF.

Note: If a sub-window such as the following opens during the uninstallation, select [Automatically
close applications and attempt to restart them after setup is complete] and click [OK].

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If the [Maintenance Complete] window is not displayed, make sure [SkyPDF XX] is not in the
[Program and Features] list.

5. Click [Finish].

6. Click [LabSolutions] and press [Uninstall].

7. Check the details about the software to be deleted and then click [Uninstall].

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Uninstallation begins.
When a message asking to restart is displayed, restart Windows.

8. Click [Finish].

9. When uninstallation is finished, restart the PC.

2.2.1 Precautions for Uninstalling LabSolutions LCMS


When a message dialog box with an instruction to restart the PC appears after uninstalling the
software, restart the PC.
If the LabSolutions software is reinstalled without restarting the PC, the SkyPDF driver may not
be installed properly in some cases, which would prevent creating PDF files. If that occurs,
follow the instructions in "Procedure if SkyPDF Was Not Installed Correctly" below.

Procedure if SkyPDF Was Not Installed Correctly


1) Uninstall the [LabSolutions] from [Program and Features] in the Control Panel.
2) Open the printer List from the Windows [Start] menu and then delete [Sky PDF].
3) Select the "ClearSkyPDF.bat" program located in the "LabSolutionsLCMS\Supplement"
folder of the installation DVD-ROM (or the downloaded files), and then click [Run as
administrator] on the right-click menu.
4) Reinstall LabSolutions LCMS.

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2.3 Installing LabSolutions LCMS
Install LabSolutions LCMS by performing the following steps.
Note: The installer copies the system files to the following folders. The software cannot work if
the files in these folders are removed, moved, or renamed.
C:\LabSolutions\System ("C:\LabSolutions" refers to the destination folder for
installation.)
C:\Program Files\LabSolutions ("C:" refers to the Windows system drive in 32-bit OS.)
C:\Program Files(x86)\LabSolutions ("C:" refers to the Windows system drive in 64-bit
OS.)

Note: The installer detects the language used by the operating system and starts the
installation. Make sure [Regional and Language Options] and [Date and time] settings in
the [Control Panel] window are consistent with the installation language setting.

1. Execute "\Autorun.exe" from the root folder of the installation disk/folder.


Note: Click [Yes] in the following window that is normally displayed.

2. Click [LabSolutions].

When the following window is displayed, click [Install].

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Note: This message is not displayed if Microsoft.NET Framework 4.5 is already installed.

3. Check the contents in the [Welcome to LabSolutions] window and click [Next].

4. Enter [Name] and [Organization] values and then click [Next].

5. Check the settings and then click [Start].

Installation begins.
The [Install Shield Wizard Complete] window opens when installation is complete.
Notes:
• The [Windows Security] window is displayed when using Windows 7 (32 bit).
Click [Install].

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• When the following window is displayed, wait until the [InstallShield Wizard
Complete] window opens.

• If the message [Microsoft SQL Server must be installed after reboot.] appears
during installation, click [OK].
The installation starts automatically after the PC restarts in step 6.

Note: Please log in as an administrator user after restart.

6. Select [Yes, I want to restart my computer now.] and then click [Finish].

Notes:
If the message [Microsoft SQL Server must be installed after reboot.] appears in step 5,
the Microsoft SQL Server installation will begin after restarting.

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Please log in as an administrative user after restarting.
During installation, some screens similar to the following are displayed and the PC is
automatically restarted after Microsoft SQL Server installation is complete.
Do not run any programs until the installation is complete.

Notes:
The patch for SQL Server will not be installed without logging in as an administrator.
Manually apply the patch included in the installer.
[Disc]\MicrosoftSQLServer2017ExpressinstallSQL2017KB.bat

7. Perform license authentication. (The following procedure is not required when an


electronic license was used before updating.).

[For electronic licenses]


Perform license authentication in accordance with the Authentication Procedures .
packaged with the product (LicenseManageToolManual.pdf).

[For USB licenses]


Connect the USB License key.

This completes the installation process.

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2.4 Confirmation of Installation
1. In the [LabSolutions main] window, click [About] on the [Help] menu. Make sure that the
version number is updated.
Notes:
If the icon does not turn green after a reboot, as in Chapter 2.1.5, you cannot use the update
procedure to revert to an older version. Contact your local service Engineer or sales
company.
2. In the [LabSolutions main] window, double-click the [Validation] icon in the [Administration]
area. Then, double-click the [Check the Program Files] icon. In the sub-window displayed,
click [Execute]. When finished checking the files, make sure that the "Integrity check
passed" message is displayed.
3. (LCMS-2020/8030/8040/8045/8050/8060(NX)) When LabSolutions is updated, the status
may become "Preparing" because the device status is reset. In this case, press the IG
button and confirm the status becomes "Ready".
4. (LCMS-9030) After updating LabSolutions, please execute the auto-tuning again.

2.5 Notes for Using LabSolutions


2.5.1 Notes for using LabSolutions in Windows 10
When using Windows 10 PC, sometimes Windows is updated automatically or rebooted
forcedly during not operating the PC. These problems should be avoided by the policies or
security settings of Windows, so consult with a network system administrator. The
followings are the methods for controlling the timing of rebooting due to the windows
update.
Set the hours when the rebooting is possible by [Change active hours] of [Windows
Update, recovery, backup]

2.5.2 Tuning File for LCMS-9030


Do not use the tuning file created in the previous version after the updating of the
software.
Execute the tuning by using the latest version of LabSolutions LCMS again.

Confirm below when you update to LabSolutions LCMS Ver. 5.98 or later.

Print out the tuning result, and check width of Q1 Scan from 0.57 to 0.86.

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2.5.3 Log Browser – Precautions When Using Log Printing (Windows 10
2004 or later)
When using LabSolutions with Windows 10, version 2004, the following settings are
required to print logs in the Log Browser and to print sample information in the Data
Manager. Follow the steps below to change the Adobe Reader DC settings.
1. Start Adobe Reader.
2. From the menu bar, open Edit, and then Preferences.
3. Open ‘Security (Advanced)’, and under ‘Sandbox Protection’, uncheck ‘Enable
Protected Mode at Startup’.

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3 Document Files for Instruction Manuals and Others
All information necessary for using LabSolutions LCMS is provided by the documents contained in
the C:\LabSolutions\Manual folder ( on the LabSolutions LCMS Installation disc:
\LabSolutions\ManualFL\en).
*1 The LCMS-2050 software instruction manual is provided in common with the hardware. Refer to
LabSolutions LCMS Operators Guide for LCMS-2020 from LCMS-2050 instruction manual.
*2 Select [Print As Image] in [Print] dialog box before printing.
*3 It is on the LabSolutions LCMS Installation disc: \BridgeSoftwareProMass.
*4 It is on the LabSolutions LCMS Installation disc:
\LabSolutions\Supplement\LogCollectionTool\Manual.
Documents File Name
LabSolutions LCMS Software Release Notes ReleaseNotes_LCMS.pdf
LabSolutions LCMS New Features and Changes NewFeatures_LCMS.pdf
(Ver.5.100 or later)
LabSolutions LCMS New Features and Changes NewFeatures_Archive_LCMS.pdf
(Ver.5.99 or earlier)
LabSolutions LCMS List of Issues Fixed IssuesFixed_LCMS.pdf
(Ver.5.100 or later)
LabSolutions LCMS List of Issues Fixed IssuesFixed_Archive_LCMS.pdf
(Ver.5.99 or earlier)
LabSolutions LCMS Software Notice for Data Acquisition Notice_for_DataAcquisition_LCMS.pdf
(Release Notes Separate Volume)
LabSolutions LCMS Software Notice for Data Analysis Notice_for_DataAnalysos_LCMS.pdf
(Release Notes Separate Volume)
LabSolutions LCMS Installation and Maintenance Manual LCMS_Installation&
MaintenanceGuide.pdf
LabSolutions LCMS Operation Manual*1 LCMS_OperatorsGuide.pdf
LCMSMS_OperatorsGuide.pdf
LabSolutions LCMS Administration Manual SystemUsersGuideFile.pdf
LabSolutions LCMS Data Acquisition and Processing DataAcquisition&Processing
Theory Manual TheoryGuide.pdf
LabSolutions LCMS Quick Manual*1 LCMS_GettingStartedGuide.pdf
LCMSMS_GettingStartedGuide.pdf
Software License Authentication Instructions LicenseManageToolManual.pdf
Quick Guide for Connection of CBM-20A (lite) and QuickGuideforConnectionof
SPD-M20A/SPD-M30A CBM-PDA.pdf
Prominence-i / Nexera-i QuickGuideforICM.pdf
Interactive Communication
Mode(ICM)
LabSolutions Certificate of Compliance*2 CertificateOfCompliance.pdf
LabSolutions LCMS i-PeakFinder i-PeakFinder_Tips&Tricks.pdf
(New Peak Integration)
Guide to Adjusting Parameters
Auto flow rate adjustment Operation Manual Autoflowrateadjustment.pdf
LabSolutions LCMS UpdateManual.pdf
Update Program Instruction Manual (This sheet)
LabSolutions LCMS LCMS_Q-TOF_QuickReference.
Quick Reference pdf
(for LCMS Q-TOF)
LabSolutions Direct Setup Guide LabSolutionsDirectSetupGuide.pdf
LabSolutions Direct Quick Guide LabSolutionsDirectQuickGuide.pdf
How to use ProMass Bridge software*3 ProMassBridge.pdf
Shimadzu Bridge program for ProMass Quick Start Guide*3 ProMassBridge_QuickGuide.pdf
Notice before using LabSolutions GPC GPC_Notice.pdf
LabSolutions GPC Instruction Manual GPC_OperatorsGuide.pdf
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LabSolutions GPC Quick Manual GPC_QuickGuide.pdf
LabSolutions Log Collection Tool Instruction Manual*4 LabSolutionsLogCollectionToolManual.p
df
• Adobe, Acrobat and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the
United States and/or other countries.

• Windows is the registered trademark of Microsoft Corporation USA, (USA) and in all other countries.

• Third-party trademarks and trade names may be used in this publication to refer to either the entities or their
products/services, whether or not they are used with trademark symbol "TM" or "® ".

• Screenshots of Microsoft products are used in accordance with guidelines from Microsoft Corporation.

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