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    Professional Resume Writing Sample

    Uploaded by

    Muhamamd
    Professional Resume Writing Servcies

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Professional Resume Writing Sample

    Uploaded by

    Muhamamd
    11 views3 pages
    Professional Resume Writing Servcies

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    Professional Resume Writing sample

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    © © All Rights Reserved

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    Professional Resume Writing Servcies

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    11 views3 pages

    Professional Resume Writing Sample

    Uploaded by

    Muhamamd
    Professional Resume Writing Servcies

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 3

    Customer Name City, Location • 5555 -551212

    email@email.com • LinkedIn

    Personal Details: Indian ▪ gender ▪ civil status


    IT Project & Product Manager
    Summary
    Planning and directing all aspects of IT with a focus on enabling business success and
    operational excellence; devising and implementing leading-edge IT management plans.

    Technically minded and solutions-oriented professional with extensive experience in spearheading and completing
    complex technology projects from conception to completion under budget and on time. Repeated success in
    overseeing the entire product lifecycle from ideation to launch, including requirements gathering, market analysis,
    roadmap planning, and product delivery. Known for establishing and delivering innovative software solutions
    aligned with customer needs aimed at maximising business growth and customer satisfaction. A versatile leader
    with remarkable efficiency in building, leading, and training cross-functional teams on ensuring successful process
    or business transformation for Banks and financial services institutions; conduct strategic training programmes.

     Expert in developing and integrating technical plans with business needs to deliver impeccable
    performances.
     Adept at ensuring strategic development, implementation, and maintenance of mission-critical
    applications.

    Areas of Expertise
    • Product Development & Launch • Solution Architecture • Software Asset Management
    • Project Execution & Delivery • Agile Methodology • Strategic Analysis & Planning
    • Digital Transformation • Stakeholder Engagement • Budgeting & Cost Reduction
    • Process Improvement • Digital Channel Applications • Customer Service & Success

    Career Experience
    Applications Manager, National Bank of Oman, Muscat 11/2021 – Present
    Ensure effective planning, management, and delivery of strategic and regulatory projects, including the
    implementation of a Unified Payment Hub, the automation of Cheque Clearing processes, management of regional
    payment systems such as GCC RIGS and BUNA, and the implementation of SWIFT ISO 20022 standards. Monitor
    and maintain application development and deployment process in compliance with Central Bank-mandated
    reporting requirements. Provide effective leadership and guidance to XX team members on all aspects of Central
    Bank Payment Systems and SWIFT operations. Identify and prioritise application requirements, enabling alignment
    with set goals.

    ● Oversee overall facets of applications related to payments and fund transfers; design and recommend high-
    quality solutions in close co-operation with business departments as well as vendors (Solution Providers)
    ● Guide team on configuring, testing, and maintaining Branch Banking, Central Bank related Payment
    applications, Automated Cheque Clearing, SWIFT, and Back Office applications.
    ● Confirm integration of third-party systems and technologies, enhancing the bank's capabilities.

    ● Leverage robust project management methodologies to deliver multiple applications within set timelines.

    Key Accomplishments:
    ● Accomplished XX% improvement in the efficiency of customer-facing branch applications in Oman and
    UAE.
    ● Improved operational capability by XX% establishing high-level communications between business and
    technology units; developed and defined operational roadmaps aligned with business strategies.
    ● Achieved XX% compliance with governance standards whilst executing process improvement initiatives.
    …continued…
    ● Spearheaded and completed XX application deployment projects with XX% adherence to budgetary
    constraints; contributed to the development, launch, and maintenance of banking applications and
    systems.
    ● Optimised client satisfaction ratings by XX% by executing and maintaining customer-facing applications.

    ● Generated XX reduction in application development cycle time by utilising innovative methodologies.

    ● Delivered XX% decrease in annual recurring costs for Server and software licenses by applying simpler
    solution architecture; uncovered and minimised the gaps in solutions provided by Vendors.
    ● Acknowledged with multiple “Customer First” appreciation for dedication and problem-solving capabilities.

    ● Attained XX% raise in license revenue with minimal manpower requirements by creating highly
    configurable enhancements in the product that could be cross-sold to different customers.

    Systems Development Manager, Acette Technologies, Dubai 12/2004 – 08/2021


    Enabled successful development and delivery of software systems aligned with project timelines and quality
    standards. Implemented agile development methodologies, resulting in improved team collaboration and XX%
    reduction in project delivery time. Developed and maintained high-level co-operations with clients and internal
    stakeholders to meet and exceed system requirements; strengthened partnerships with technology vendors.

    ● Spearheaded multiple concurrent projects and facilitated seamless co-ordination of resources.

    ● Delivered exceptional performances as product owner for the flagship SMS/USSD Banking solution.

    ● Created and administered Digital channel applications, including SMS Banking, USSD Banking, and Mobile
    and WhatsApp Banking; recognised as the Certified Product Specialist for Thales/Safenet SAS and HSM.
    ● Managed the end-to-end product development lifecycle for a suite of applications, including Financial
    Reconciliation, Systems, Document Management, and Loyalty systems.
    ● Planned and conducted pre-sales activities, as well as delivered technical product presentations to
    showcase the features and benefits of our offerings.
    ● Provided comprehensive guidance to XX users and stakeholders by creating product literature, including
    Functional Specifications Documents and User Manuals.
    ● Enabled successful integration of technology components and delivered value-adds to customers by co-
    operating with various third-party application vendors.
    Key Accomplishments:
    ● Enhanced operational performance by XX% testing, upgrading, and managing company IT systems.

    ● Attained XX% increase in product offerings and innovative solutions by building and sustaining strategic
    partnerships with technology vendors.
    ● Decreased post-launch issues by XX% through thorough testing and defect resolution by developing and
    implementing robust quality assurance processes.
    ● Maintained XX% improvement in user access and performance by leading the development and delivery of
    a scalable and secure cloud-based system.

    Additional Experience

    Systems Analyst, National Bank of Oman


    Consultant, TATA Consultancy Services
    Education

    Bachelor of Technology in Mechanical Engineering


    College of Engineering, Trivandrum India
    B-Tech in Mechanical Engineering
    Government College of Engineering (CET), Trivandrum, India

    Licenses & Certifications

    Certified Product Specialist - Thales/Safenet SAS Multi-Factor Authentication.


    Hardware Security Modules
    Microsoft Development Platforms
    MS SQL Sewer, Oracle
    IBM MQ

    Languages

    English, Hindi, Tamil, & Malayalam

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