FOREWORD

Thank you for choosing to use the Gweikecloud laser cutting machine produced Spc
Laser Co ltd. We will provide you with comprehensive after-sales service and solutions.
Please keep this manual and other accessories in good condition so that you can use this
product better.
This manual is only applicable to the standard configuration of our products. For special
customized products, please read the attached instructions carefully.
The laser machine described here is a Class IV laser device and is dangerous. The
laser will instantly ignite clothing, wood, paper, plastics, and many other common items and
will Seriously Burn Flesh, Including Eyes. Care must be taken to avoid Serious Injury and/or
Blindness. Always operate this and any other high power laser in an environment free of
flammable materials, children, pets, spectators, etc. Always use Infrared Eye Protection
Goggles when operating this laser. Failure to due so may result in Permanent Blindness.
This laser uses Lethal High Voltages. Care must be taken when working with the high
voltage. Failure to do so may result in Serious Injury or Death.
Builder and/or User Assumes All Risks!
This manual will provide you with instructions on how the product works, how to install
it, how to use it, how to troubleshoot it, how to transport it, how to maintain it, and how to
maintain it. If you are using this product for the first time, please be sure to read this manual
in detail. Improper use may cause the machine to operate abnormally. Failure, lowering the
service life, and even equipment damage. Personal injury or death!
Due to the continuous improvement of the products, the products you receive may differ
from the statements in this manual in some respects. Apologize!
CONTENTS
Introduction 01
Ⅰ. Safety 01
1.Laser Safety 02
2.Electrical Safety 02
3.Fire Safety 03
Ⅱ. Certification/ Identification/Warning Labels 03
Do and Don’t 06
Getting Started
08
Getting Acquainted 08
Ⅲ. Unboxing & Setting Up 09
1.Unboxing 10
2.Machine installation 13
Ⅳ. Operation 16
1.Login in 16
2.Turn on and connect to the WI-FI 21
3.How To Print Your First Work 25
Ⅴ. Other Functions Introduction 30
1.Function of extraction 30
2.The function of Combining and Breaking up(The function of
Grouping and Ungrouping) 31
3.The function of Layer 32
4.Add option 32
5.The Function Of Copy 32
6.3D Engraving 33
7.The Function of Title bar 33
8.Processing Parameters 36
9.Note of button light color 37
Ⅵ. Maintenance & Service 38
1.Clean Cutting Debris 38
2.Clean The Third Mirror 38
3.Clean the laser window 38
4.Clean The Camera 39
5.Clean the protective lens 39
Ⅶ.Problem And Resolve 40
 INTRODUCTION
How to Use This Owner’s Manual
Thank you for purchasing an GweikeCloud Laser system. Your GweikeCloud system
has been designed to be easy to operate, but you will utilize it to its fullest potential by taking
some time to read this owner’s manual prior to use. You will be ready to use the
GweikeCloud Laser system as soon as you read the first few sections. Then you can refer
to topics in the remaining sections, as you work.

Ⅰ. SAFETY
1. Laser Safety

The Gweikecloud Laser System is a Class 4 laser product, as defined in International

Standard IEC 60825-1.
The Gweikecloud complies with 21 CFR 1040.10 and 1040.11, the Federal
Performance Standards for Light-Emitting Products, except for deviations pursuant to Laser
Notice No. 50, dated July 16, 2001. The Center for Devices and Radiological Health, of the
US FDA, issued Laser Notice No. 50 to permit manufacturers to classify and manufacture
their products in accordance with the International Standard. The output of the embedded
laser is fully contained. The laser cabinet has safety interlocks that turn the laser off if any
access door is opened during operation, and no special precautions are necessary to
operate the laser safely. Access doors are interlocked and can be opened without the use
of a tool. Any interlocked door that is opened while the machine is operating will immediately
stop the laser from firing.
Access panels are not interlocked and require a tool for opening or removal. Access
panels should always be installed when the laser is operating. Never operate the laser
system with an access panel removed.
The visible output beam of the Laser Diode Pointer (Red Dot Pointer) is accessible to
the operator. While this device employs the same technology as the familiar laser
pen-pointers, like them it is potentially hazardous if its beam is directed into the eye.
We have made every effort to make the Laser Diode Pointer (Red Dot Pointer) as safe
as possible. Its beam path is located well inside the cabinet, and under normal conditions,
no hazardous levels of laser radiation can escape.

The operator of the Gweikecloud should observe the following general precautions：
:

01
 DO NOT disassemble the machine or remove any of its protective covers while the
unit is plugged in.
DO NOT attempt to defeat the door interlocks.
DO NOT view directly into the beam of the Laser Diode Pointer (Red Dot Pointer).
DO NOT operate the Laser Diode Pointer (Red Dot Pointer) without the machine’s
focus lens in place. If the unfocused beam strikes a reflective surface, it could be directed
out of the cabinet.
Caution – Use of controls or adjustments or performance of procedures other than
those specified herein may result in hazardous radiation exposure.
The standard reference for laser safety is the American Standard for the Safe Use of
Lasers, Z136.1-2000, developed by the American National Standards Institute (ANSI). This
reference is the basis for many of the federal regulations for laser and laser system
manufacturers, and for the Occupational Safety and Health Administration (OSHA) laser
safety guidelines. It contains detailed information concerning proper installation and use of
laser systems.
While the ANSI standard itself does not have the force of law, its recommendations,
including warning signage, training, and the designation of a laser safety officer, may be
compulsory under local workplac regulations when operating laser systems above Class I.

2. Electrical Safety

The AC input power to the Gweikecloud Laser System is potentially lethal and is fully
contained within the cabinet.
DO NOT open any of the machine’s access panels while the unit is plugged in.
Opening a panel may expose the operator to the unit’s AC input power.
DO NOT make or break any electrical connections to the system while the unit is
turned on.

Electrical Specifications

POWER 550W
Voltage 100-240V
Circuit Current 13amp
Bandwidth 50hz/60hz
3. Fire Safety

02
 3. Fire Safety

The gweikecloud unit’s laser cuts and engraves with a beam of high-intensity
infrared light. The laser can generate extremely high temperatures in the material being cut
or engraved. Under some circumstances, it is possible for the material inside the
gweikecloud unit to ignite and for the flame to spread outside of the area being cut or
engraved. If ignited, the flame could destroy your unit and spread, potentially setting fire to
the building.
KEEP YOUR LASER SYSTEM CLEAN – A build-up of cutting and engraving residue
and debris is dangerous and can create a fire hazard.
Keep your laser system clean and free of debris. Regularly remove the cutting grid to
clean any small pieces that have gotten stuck or fallen through.

Safety Features and Regulatory Compliance

Gweikecloud has incorporated specific safety features into the Model 16000 Laser
System in order to meet the requirements of 21 CFR 1040 and the International Standard
IEC 60825-1. These safety features include:
A safety enclosure (cabinet), which fully encloses the engraving laser and its beam
path.
Dual redundant interlock systems that turn off the engraving laser when the window
is opened.
A visible emission indication when the Laser Diode Pointer (Red Dot Pointer) is
operating. There is an LED indicator on the machine’s front panel.

Ⅱ.Certification/ Identification/ Warning Labels

21 CFR 1040 and IEC 60825-1 require that certification, identification, and warning
labels be placed on laser products. Reproductions of labels on the Gweikecloud Laser
System follow, with their locations specified:

1. Certification/Identifi-
cation Plate: This engraved
plate is located on the right
side of the machine’s cabi-
net.

03
2.Certification/Identification Plate:

This label is located on the rear of the

machine’s cabinet.

Defeatably-interlocked Protective Housing

Safety Labels:
There is one label on each of the machine’s
cabinet rear doors; one on the front Door,
one on the top door.one on the left Door
and one on the right door.

Electrical Safety Label: This label is

located on the back of the machine in the
lower left-hand corner.

Laser Aperture Label: This label is

located on the laser head

04
 Aperture Safety Label: This label is located
above the aperture, inside the cabinet,
where laser beams
enter the machine’s engraving Area, one on
the left cabinet door.

Non-interlocked Protective Housing

Label:labels located on on the the right of
the top cabinet door

This label is located on the place to open

the door

Power Labels: The appropriate label for the

machine is located on or below the power
module panel at the right side of the
machine’s cabinet.

05
 Aperture Safety Label: This label is located
above the aperture, inside the cabinet,
where laser beams
enter the machine’s engraving Area, one on
the left cabinet door.

NOTE: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules.These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.This product contains a Certified transmitter module
(wireless network）

Do and Don’t
Don’t
1、Do Not Run the Laser Unvented: Never operate the machine without a properly
operating vent to the outside or to a filtration unit! Most material will only produce an irritating
smoke when engraved.Some materials, including but not limited to paint, varnish,
composition board and plastics, produce compounds that can be harmful if concentrated. A

06
 properly installed vent is the only way to ensure that problems do not occur.
2、Do Not Operate Machine While Unattended: Never operate your machine without
someone watching the system. There is a significant risk of fire if the machine is set
improperly, or if the machine should experience a mechanical or electrical failure while
operating.
3、Do Not Vector Cut While Machine is Unattended: Never laser cut any material with
the laser without someone watching the system. Because vector cutting moves relatively
slowly compared to raster engraving, a tremendous amount of heat is applied to the material
being cut. This buildup of heat can cause significant fire risk and the machine should always
be monitored. Additionally, the Air Assist should always be turned on when vector cutting to
reduce the risk of fire.
4、Do Not Operate The System While Doors are Open: Never operate with any of the
covers or enclosures removed, and never modify the enclosure. The laser beam is invisible
and is very dangerous!

Do
Clean the System: Please allow a few minutes a week for cleaning your machine. Just
a small amount of
effort at the end of the week will pay off with years of trouble-free operation of your
machine.
See the section “SYSTEM MAINTENANCE” on page 122 for specifics.

07
Getting Started

Follow these steps to set up your Laser system:

1. Unpack the laser system.
2. Choose where to locate the system.
3. Connect the exhaust system to your laser.
4. Connect the electrical power.
5. Register your system at www.gweikecloud.com

Getting Acquainted
Here’s a quick tour of parts you’ll need to know:

08
 Ⅲ. Unboxing & Setting Up
Let's Get Started
If you’ve read about Safety, you now know everything you need to operate your
gweikecloud safely, and that’s pretty cool. Thank you for your patience. Now, it’s time to
get lasering!Let’s get started, shall we?

Laser Printer & Accessory Pack

You will receive two packages. Package 1 includes GWEIKE Cloud laser printer,
material package and accessories. Package 2 includes air filter.

Gweike Cloud Air filter *1 Flter element of air filter *1

Acrylic Acrylic

2mm MDF 5pcs 3mm Basswood board 5pcs 3mm Cardboard 5pcs 3mm Acrylic 5pcs

USB wire*1 Internet cable *1 Power cable *1 Pump line(400mm) *1 Pump Pipe(400mm) *1

Air hose*2 Clamp*3 hexagon bar*1 Fuse *4 level meter*1

Instructions

User Manuel*1 Cotton swab*1 package Storage box (Big)*1 Certificate of conformity*1 Warranty card*1

Oil tank*1 Marker Pen *1 Foil tape*1 Focusing lens tube*1 Focus lengtn ruler *1

09
 Package 1

Package 2

1.Unboxing
(1).Vsing scissors to cut the packing bell and remove the carton coven.

10
 (2).Take out the wrapped "honeycomb board"and the sponge on the top of the box.

(3).Choose a table with a hard, flat and stable surface. If the desktop is unstable,
uneven or too small, it may cause deviations of printing accuracy and may even damage
the laser printer.

11
 (4).Take the 3D laser printer out of the wooden box. Remove the orange belt and the
plastic bay belt . Place it on the prepared desktop.Open the cover of the machine and take
out the accessories inside the machine.

(5).Unpacking the filter：Use a knife to cut the tape of the filter carton, take out the filter
and material package, and remove the upper plastic bag.

12
 2.Machine installation
(1).Pull out the waste scrap tray, put the honeycomb board into the bottom of the laser
printer, and then reinstall the waste scrap tray.

13
 Don’t put in honey comb plate from top side.

(2). Connect the air pump inside the filter,Connect one end of the black air pipe to the
second small hole at the bottom right of the back of the laser printer; the other end to the
second small hole of the filter. This is to connect the cutting auxiliary gas pipeline.

(3). Connect the filter power supply, connect one end of the black wire to the first small
hole on the bottom right of the rear of the laser printer; the other end to the first small hole of
the filter.
connect air pump power cable

connect air pipe

14
 (4).Connection lower port and air hose pipe:Connect the lower port and wind
pipe,the other end leads to the outside.

(5) . Connect the upper exhaust port and wind pipe,use a screwwdriver to fix the
clamp tightly;Be careful, the clamp is sharp.Connect the other end the wind pipe to the
filter,fix the clamp tightly.
(please try to keep the wind pipe straight and don't bend the wind pipe excessively.
When the machine is not in use, please don’t put wind pipe outside window. Moist air may
enter and damage the machine when under high temperature, low temperature, rainy and
other weather conditions.

15
(6).Another way to connect the wind pipe: one end connect the machine, the other end
through out the window directly.Power-on .Plug the power cable into the power switch
behind the laser printer.

Ⅳ. Operation
1. Login in
(1).Please use a computer or tablet PC to visit www.gweikecloud.com, We recommend
using Google Chrome.

16
 (2).Click "Cloud" in the website (refer to Google Chrome)

(3).Click the "Creat one now". Register an operating account on the cloud laser
website.

Note: If account already registered when make payment, please use it and please don't
register again.

17
18
 (4).Take a picture of the nameplate on the back of the machine and send the picture of
the nameplate to the salesperson. Due to the time difference, we will contact you as soon
as possible to bind your operating account and machine.
ID is the unique identification code of machine.

19
 (4)Enter your account and password.

(5).Upload files Enter the customer center, upload the file (supported file formats
support JPG, PNG, SVG).Remarks: Click the Device to switch Device. Move the mouse
cursor to a file, click Print to jump to the operation page.

20
 2.Turn on and connect to the WI-FI
(1).Firstly,Turn on the power switch button on the back of the laser printer. (Turn on is
"I", Turn off is "O")
Confirm the Wifi environment:
①Machine and WiFi, distance must be within 3 meters, and no wall between them.If
not,please add WiFi signal booster.
②Wifi should be 2.4GHz, 5G not supported.

Wifi signal booster

(2).Click Wifi in the menu bar to jump to the wifi configuration and help page.

21
 (3).After jumping to the wifi configuration page, press and hold the button on the
device for 5 seconds until the button color turns purple, and then release the button. The
color of the button will change from purple to red, back and forth.

(4).Please turn on the wifi of your laptop or tablet, search for the device WIFI. The
device WIFI is named after“Device00X” or “Gweike XXX”and connect to the device WIFI.
When the device WIFI display is connected, the device WIFI connection is successful.

22
 (5).After the device's WIFI connection is successful, click the button "WIFI
configuration" to jump to the WIFI connection page.

Qingdao server Chinese mainland

Frankfurt server continental Europe

Australia server Oceania

US server (except China, Europe and Oceania)

(6).Enter the account password of the home wifi (please ensure that the account
password is correct, the network needs to be above 100M, and the network speed is
better),
Do not connect to the WiFi of the machine.
Click "Connect Now"
When the white light is off, the signal connection of the machine is successful.

After prompting Connection successful, close the wifi connection page and return to the
operation page.
For the server, choose DE (48.88.16.232) for the European region, CN (47.105.152) for
the Chinese region, input (47.74.91.245) for Australia, and US (47.88.16.232) for other
regions

23
When the the button on the device light off and the device status on the operation page
displays "Ready" or "reset", it proves that the wifi connection is successful.
volume_up.

(Note: ①If the WIFI connection fails, please repeat the operation steps ①-⑥.
②If the WIFI connection page shows connection failed, please repeat the operation steps
④-⑥ Failure chart).

(7). The WIFI is successfully connected to the network, please click the "Select" button on
the operation page to select the processing material (the Print button is grey and cannot
be clicked if the material is not selected).

Remarks of various states:

offline: The device is offline, and the device is not connected to the network
ready: idle, the device becomes idle after connecting to the network.
onrun:processing,suspend,reset,open,error,update.

24
 3.How To Print Your First Work

(1).Open the cover of your gweikecloud, choose a piece of material with an area less
than 547mm*305m and place it on the honeycomb panel of the machine. Make sure that
the QR code is clearly visible on the material and close the cover completely.

1 2

3 4

(2).After closing the machine cover, the machine resets, the camera automatically
takes pictures and uploads the machine processing table image. If the image is not
updated, click the "Preview" button to take a picture manually.

25
 Remarks: gweikecloud official materials, with barcode, the device can automatically
identify, automatically select parameters, no need to manually set. Non-gweikekecloud
material Please manually click the "Select" button on the operation page to select the
processing material.

(3).Drag the file to the work panel, select the processing material, and click the first
image in the left column to manually select Cut and Engrave (Cut is cutting, Engrave is
engraving).

26
 (4)．Select the part that needs to be processed, Shift+left mouse button, and drag the
fixed point to zoom the selected file proportionally; move the mouse to the canvas range,
ctrl+mouse wheel to zoom in and out of the canvas. Drag the image with the mouse to
move it to a suitable processing position.

(5).After adjusting the size and position, click Print in the menu bar to send the
processing file to the device.

(6).The device button is orange first, and then the device button turns green, which
proves that the file is received successfully. At this point, press the equipment button to
start processing.

27
 (7).In the operation interface of your computer, you will see the processing time.

(8).After the processing is over, take out the processed finished product. Note: During
the machining process, someone must observe the machining situation to avoid machining
errors.

(9).Take out the cut parts from the machine and splice them together. Congratulations,
you have completed your first work.

figure 1 figure 2

28
 figure 3

(10).Suspend processing
If you need to suspend processing during processing, you only need to press the
equipment button, and the laser printer will suspend processing. (If you open the top cover
of the laser printer during processing, the LED lights in the laser printer will dim, and the
laser printer will also suspend processing. ).
If you want to reprocess, just press the device button again, and the laser printer will
restart processing.

(11).Turn off the machine？

Press the power switch to the “off ”state

29
Ⅴ. Other Functions Introduction

1.Function of extraction

①.Open the cover of the machine, put

the hand-drawn drawings or other objects
with patterns on the surface of the machine
table, and close the cover.

②.After the machine cover is closed,

the machine will reset, then the camera
will automatically take pictures, and wait
for the image to refresh to the operation
interface or click Preview.

③Click the "Trace" button, select the part to be extracted in the box, and automatically
extract the line after selecting the box. Follow the above printing steps.

30
 2.The function of Combining and Breaking up (The function of Grouping and
Ungrouping)

When two or more graphics need to set the same processing parameters, you can
combine them into one graphics through the "composite" function.
As shown in Figure 1, box select two or more
graphics, right-click and select "Group":

If you need to set the processing parameters

separately, you can use the break function to
disassemble the merged graphics.

(figure 1)
The combined effect is shown in Figure 2:

(figure 2)

As shown in Figure 3, right-click the combined

graphic and select "Ungroup":

(figure 3)

31
 3. The function of Layer

In order to achieve a good processing effect,

you can change the processing order by adjusting
the layer placement order of multiple graphics.
As shown in Figure 4, right-click on a graph:

(figure 4)

4. Add option
When two or more graphics need to be set
with the same processing parameters (cutting or
engraving),the graphics are complex and cannot
be selected uniformly. They need to be
select edindividually.
You can hold down the shift key to selectively
add the desired graphics, right-click and Just
select "Group":

(figure 5)
5.The Function Of Copy

Select the graphics to be copied, hold down

the Alt , drag the left mouse button to
copy, and place it in a suitable position:

You can adjust the layer order through the four

options in the red box. Click "Bring to Front" to
move the selected layer to the front. Click "
Bring Forward" to move the selected layer

(figure 6)

32
 forward one layer.Click "Send Backward" to move the selected layer back one layer .Click
"Send to Back" to move the selected layer to the end.
The order of processing is from back to front, and the later layers will be processed
first.

6. 3D Engraving

How to process a picture into a grayscale image？

Select a picture, set "Image Type" to "Forward" and
"Gray",and set the picture to grayscale.
As shown in Figure 7:

(figure 7)

Click on the picture on the left and select the

"Engrave" option. Here you can adjust the
minimum and maximum engraving power by
modifying "Min Power" and "Maxpower".
The greater the difference between the
maximum and minimum power, the more
obvious the 3D engraving effect achieved.

(figure 8)

7.The Function of Title bar

(figure 9)
The title bar is shown in Figure 9:

33
 Click The material selection list
pops up.As shown in Figure 10:

(figure 10)

Click to pop up custom processing

parameters.As shown in Figure 11:

(figure 11)

is mouse selection tool

is the pencil tool, which can be manually drawn on the picture.

As shown in Figure 12:
(figure 12)

is a straight line tool, you can draw a straight line

on the picture.As shown in Figure 13:

(figure 13)

(Supplement: Hold down the shift key to draw a straight line)

(figure 14)

34
 is pen tool, you can draw a curve on the picture.As
shown in Figure 15, press "esc" to end the drawing:

(figure 15)
is hape tool, you can draw rectangles and ellipses on the picture.

is revocation tool

is edo tools;

is alignment tool.Popped up, the order is left

and right center, top and bottom center, right alignment, top alignment, left alignment,
and bottom alignment;

is the shape size setting. After you draw the shape, you can drag
the wheel on the corresponding number to adjust the width and height of the shape;

is the mode selection tool.After clicking, you can select the positive and
negative color modes in and you can select grayscale, black

and white, scatter, and grid modes in

Indicates the current device status, possible statuses include:

Offline: The device is offline, and the device is not connected to the network
Ready: Idle, the device becomes idle after connecting to the network
Run:
Suspend:
Reset:
Open:
Error:
Connecting:

35
 is a printing tool;

is wifi tool, click to enter the wifi setting interface.As shown in Figure 16.

(figure 16)

language selection tool, you can choose the interface language to be

Chinese or English.

8. Processing Parameters

Minimum Maximum
Name Material thickness Engraving speed
engraving power engraving power
(mm) (%)
（％） (%)

Basswood 3 30 30 100

MDF 3 30 30 100

Acrylic 3 35 35 100

Cardboard 2 35 35 100

36
 Cloud cutting
Name Engraving density Cutting power (%) Focus height
speed (%)
(DPI) (mm)

Basswood 200 90 11 14

MDF 200 90 4 14

Acrylic 200 90 5 14

Cardboard 200 90 40 15

9. Note of button light color

In idle state, button (colorless)

Setting up WiFi (purple to red gradient)
Reset (blue-green gradient)
During processing (yellow is always bright)
Receiving upgrade files and processing files (orange)
After receiving processing documents (green)
When the alarm occurs (red is always bright)
Long press the button for 5 seconds, control panel control LED display purple

Note: In the process of processing, if the button turns blue for 5 seconds, the
processing will be canceled; When WIFI is configured, long pressing the button to change
to purple and red to configure WIFI.

37
Ⅵ. Maintenance & Service
After using the laser printer, in order to prolong the service life of the laser printer and
reduce the occurrence of failures, a series of cleaning tasks are required for the laser
printer.
Note: Before cleaning, please disconnect the power and reset the printer head.

1. Clean Cutting Debris

(1).Remove the debris from the (2).Slide the "honeycomb plate"

debris tray into the trash can and wipe and debris tray horizontally back into
the debris tray clean with a rag. the machine, taking care not to touch
the printer head and guide rail.

2. Clean The Third Mirror

Gently wipe the lens with alcohol, taking care not to leave fingerprints on the lens.

3. Clean the laser window

Wipe the small window of the laser

printer head shell

38
 4. Clean The Camera
Use a cotton swab dipped in alcohol to wipe the wide-angle camera on the top cover
of the laser printer.If there are spots in the middle of the mirror, it cannot be wiped clean ,
you need to replace it. Please take photos and contact us;

5. Clean the protective lens

Dip a cotton swab with alcohol and gently wipe the protective lens

39
Ⅶ.Problem And Resolve
1.How to adjust the focus?

1) The system automatically defaults the cutting material thickness to 3mm. If the
cutting material thickness is 3mm, there is no need to adjust the focus.

2) If the cutting material is of other thickness (within 0-17mm), place the material on
the honeycomb panel, enter the website operation page, and click the blank area above
the Select SVG on the left side of the page (as shown in the green box in Figure 1), in
Focus Height Enter the parameters and click Confirm to complete (refer to Table 1 for focal
length parameters). For example, when the material thickness is 2mm, the Focus Height is
set to 17mm-2mm=15mm. Enter 15mm in Focus Height. Among them, 17mm is a fixed
value, and Focus Height value=17mm-material thickness.

Figure 1

40
Cutting material thickness Focus Height （mm）

0mm 17mm

1mm 16mm

2mm 15mm

3mm 14mm

4mm 13mm

5mm 12mm

6mm 11mm

7mm 10mm

8mm 9mm

9mm 8mm

10mm 7mm

11mm 6mm

12mm 5mm

13mm 4mm

14mm 3mm

15mm 2mm

16mm 1mm

17mm 0mm

0mm1

41
 2.Flame problem

When the machine cutting the material,

there is a flame problem(as shown in
Figure 2), please follow the steps below
to troubleshoot;

Figure 2

1) Check whether the machine is

connected to the air pump, whether
the air pump wire and the wind pipe are
connected in place, as shown in Figure 3.

Figure 3

2) If there is no problem with the air

pump wire and the wind pipe connection,
check whether the air valve is screwed
to the maximum, as shown in Figure 4,
turn the knob counterclockwise to the
maximum.
When cutting, turn the air valve to
maximum,in case of material burning.
When engraving, turn the air valve
lower, in case of material color turn
yellow or black. Figure 4

42
 3） After checking the air pump and
knob, power on the machine, turn on the
machine switch, place a thin paper or
string under the laser nozzle to test
whether there is gas blowing, as shown
in Figure 5, if there is gas blowing,
there will be no fire.

Figure 5

3.If the machine is working abnormally, what should be checked?

How to check the machine, when it works abnormally?

If the machine is turned on and

reset, the LED light will dim and the
web page will display OPEN, as
shown in Figure 6, check whether the
two protections are working properly.

Figure 6
1）Check the door protection works normally or not: When the door is opened, the LED light is
dimmed (as shown in Figure 7) ; When the door is closed, and the LED light is bright, it is normal
work. (Figure 8)

Figure 7 Figure 8

43
 2）Check whether the drawer protection
limit is working properly. When the drawer is
pulled out, the protection limit red light goes out,
the LED light dims, when the drawer is closed,
the protection limit red light turns on, and
the LED light turns on, it is normal operation
(Figure 9)

Figure 9

4.Wifi Can't Connect

When the machine cannot connect to

wifi and the web page displays offline
(as shown in Figure 10)

Figure 10
1) Confirm whether the wifi is placed within 3 meters from the machine, and there is no wall or
others blocking the signal.
2) The machine supports 4g hotspots, but not 5g hotspots.
3) If you cannot guarantee that the wifi is within 3 meters of the machine or there is a
wall between the wifi and the machine, you need to purchase a wifi signal booster your-
self (as shown in the picture) and place the signal booster next to the machine.

44
5.The Color Of The Indicator Light

1) When the machine is turned on but not working, the button light is off, and the color is not
displayed ,which is normal.
2) Connect the WIFI, when the machine is transmitting signals, the button light will change from
purple to red gradient; After the wifi connection is successful, the button light will be off, and the color
will not be displayed,which is normal.
3) When the machine is reset, the color of the button light is a blue-green gradient. After the
reset is completed, the button light is off, and the color is not displayed,which is normal.
4) When the processing file is receiving, the button light will be steady yellow. After the process-
ing file is received, the button light will turn green and steady. Click the button to process.
5) When receiving the upgrade file, the button light will turn yellow and steady.
6) When the machine fails and alarming, the button light will be red and steady.

6. When the image taken by the camera has a large deviation from the actual cutting
image (the deviation within 2mm is normal)

When the deviation is too large (as shown in Figure 11), please contact the staff for
remote correction. The customer is required to assist in the following two steps to correct:

Figure 11
1) A4 paper, spread on the work table (as shown in Figure 12), wait for the button light to turn
green automatically, and then click the button for processing.
Note: The paper must not be cocked

Figure 12

45
 2) Spread a 3mm thick material board on the work table (as shown in Figure 13), close
the cover, wait for the button light to automatically turn on green, and then click the button
for processing.
Note: The plate cannot be cocked or bent

Figure 13

7.If the cutting material is larger than the machine format, how to realize the front and
back feeding

Front and back feeding method (the maximum width of the material is 360mm, the
thickness is 5mm, and the length is not limited)

1) Take out the drawer and place the magnet on the drawer limit (as shown in Figure
14). After putting it on, the drawer limit will light up with a red light, and the machine can
work normally.

Figure 14

46
 2) Place the larger material on the honeycomb panel of the machine. Through the
through hole at the back of the machine, the material is extended to the outside of the
machine to realize the front and back feeding.

Figure15 Figure 16

8.Handling method when error is reported on the web page

The webpage displays "Hard limit fault", it is a hard limit fault

Reason: The machine reset failed and the motor lost steps.
Solution: Power off and restart the machine, and reset again

2) The webpage displays "X-axis border out of bounds" (Figure 17)

Figure17

47
 Reason: The position of the processed graphics is beyond the canvas X coordinate
system (too left or too right) for cutting
Solution: After clicking "cancel" on the webpage, move the graph to the canvas then
print.
3) The webpage displays "Y-axis border out of bounds"(Figure 18)

Figure18

Reason: The position of the processed graphics exceeds the Y coordinate system of
the canvas (too high or too low) for cutting
Solution: After clicking "cancel" on the webpage, move the graph to the canvas then
print

4) The webpage displays "XY axis border out of bounds",(Figure 19)

Figure 19

48
 Reason: The position of the processed graphics exceeds the XY coordinate system of
the canvas for cutting
Solution: After clicking "cancel" on the webpage, move the graph inside the canvas
then print.
5) The webpage displays "Y-axis buffer distance is insufficient" (Figure 20)

Figure 20
Reason: generated during scanning, because the processing graphics position is beyond the canvas Y coor-
dinate system or too close to the edge of the canvas (too high or too low) for scanning
Solution: After clicking "cancel" on the webpage, move the graphic to be scanned to a position 100px away
from the edge of the canvas within the range of the canvas.

6）"buffer distance is Insufficient", XY axis buffer distance is insufficient (Figure 21)

Figure21

49
 Reason: generated during scanning, because the processing graphics position is
beyond the canvas XY coordinate system or too close to the edge of the canvas for scan-
ning.
Solution: After clicking "cancel" on the webpage, move the graphic to be scanned to a
position 100px away from the edge of the canvas within the range of the canvas

7) The web page displays "Photo failed, abnormal signal", the reason and solution:
①The network environment is abnormal when sending photos, it is recommended to
change the network environment
②The network fluctuates, click the photo button (preview) on the page to get the
photo again (Figure 22)

Figure 22

8) The webpage displays "Photo failed, No

cameras found". Reasons and solutions:
①The camera socket is loose, re-plug the camera
(Figure 23)
②The camera cable is damaged, replace the
camera cable.

Figure23

50
 9）The web page displays "Communication between Arm and control board is abnor-
mal",
Reason: There is a problem with the hardware
Solution: Remove the left control panel of the machine and return it to the manufacturer
for repair (Figure 24)

Figure24

10) The webpage displays "Replace the laser tube"

Reason: Laser tube failure
Solution: Replace the laser tube
1) Unscrew the screws on the front and back of the tube cover, and remove the tube
cover (Figure 25)

Figure25

51
 2) Evacuate the water in the water tank (Figure 26)

Figure26

3) Remove the screws at the low voltage and high voltage (4) end, remove the water
pipe (2), unscrew the pipe clamp (3), and take out the old laser tube (see Figure 27)

Figure 27

52
 4) Place a new laser tube, fix the tube clamp (3), install the water tube (2), screw on the
high-voltage and low-voltage wires, and the water tank is dedicated for lasers with a capacity
of 1300cc or more.

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