DINDA PUTRI AYU NINGSIH ANGKOTASAN

+6288219877986 | dinda.angkotasan@gmail.com | https://linkedin.com/in/dindaangkotasan

Harapan Jaya, North Bekasi City, West Java, Indonesia
Proactive and results-driven professional with a solid foundation in Psychology and two years of invaluable experience in Human
Resources, specializing in Operations and Recruitment. Proven track record of achieving tangible results, including expanding the team
by 37%, fulfilling 100% hiring needs, 90-98% employee satisfaction, and more. Seeking opportunities to apply the unique skill set and
contribute to organizational growth and success.

Work Experiences
Kinobi Tech - Jakarta, Indonesia May 2024 - Present
Customer Success Associate
Kinobi is a student success system provider for higher education institutions looking to move beyond traditional academic-focused
education and embrace a more comprehensive approach to holistic education.
Serve as the primary point of contact for Indonesian clients, supporting and assisting with their daily operational needs on the Kinobi
platform
Coordinate with internal cross-functional teams to ensure seamless platform operation and client success, addressing any issues
promptly
Provide clients with strategic advice on leveraging the Kinobi platform effectively, enhancing their user experience and maximizing
platform benefits
Deliver detailed performance reports featuring insightful data and actionable recommendations to help clients achieve their goals
Foster strong relationships with various client contacts, tailoring approaches to meet the unique needs and preferences of each
stakeholder
Drive the resolution of escalated customer issues, ensuring quick and effective solutions to maintain client satisfaction and loyalty

Orbit Jobs - Jakarta, Indonesia Feb 2024 - May 2024

Academic Talent Recruiter AWS
A career platform for technologists and job seekers. The platform helps technology professionals manage their careers, and connect
employers with highly skilled talents.
Lead talent management efforts within the AWS re/Start Program, overseeing the identification, selection, and nurturing of 2,159
promising graduates
Maintain accurate and up-to-date records of program participants, ensuring efficient candidate matching and tracking with a database
of 2,159 graduates
Conduct 10 comprehensive 1-on-1 career coaching sessions weekly, offering guidance on resume building, interview preparation, and
professional development strategies to increase the probability of placement
Analyze placement data and trends, identifying areas for improvement and devising strategies that led to a total of 50.23% of
placement rate of graduates
Collaborate closely with hiring partners to understand their specific talent needs and provide tailored candidate recommendations
from our graduates' database

Kinobi Tech - Jakarta, Indonesia Mar 2023 - Jan 2024

People Operations
In charge of the end-to-end recruitment processes for 15 non-tech and tech positions in Southeast Asia, fulfilling 100% of hiring needs
Developed and executed recruitment strategies to attract top talent, resulting in an increase in the number of applicants by 50%
In charge of pre-employment documents, 19 new hire orientations, and post-onboarding processes, ensuring smooth new employee
transitions
Initiated and spearheaded the comprehensive offboarding process for a cohort of 6 interns, ensuring a smooth transition and fostering
positive exit experiences
Coordinated with a third-party benefit provider and ensured compliance with regulations
Contributed to managing Performance Management and Appraisal, ensuring the accuracy of employee records and calculations, and
contributing to process improvement by conducting 3 types of review for 14 full-time employees
Responsible for payroll calculations for 16 interns and increments for 14 full-time employees, answering related inquiries and
discrepancies
Formulated and executed comprehensive strategies for fostering employee engagement and workplace culture initiatives by
organizing end-to-end employee events, resulting in a score of 4.9/5 (98%) of satisfaction for the offline internal activity and an
increasing number of participants by 100% and 4.5/5 (90%) of satisfaction for the biweekly virtual event
Facilitated Learning and Development by identifying training needs and initiatives for 7 divisions, ensuring smooth collaborations with
the trainers, and post-training analysis
Engaged in collaborative efforts with the Marketing team to drive our Employer Branding strategic initiatives
Speaker of 5 workshops in collaboration with partner institutions to prepare students and job-seekers to be job-ready, with a total of
 ±364 participants

Red Communication Indonesia - Jakarta, Indonesia Oct 2022 - Jan 2023

HR Recruitment Intern
A digital marketing agency that helps brands win markets or create new ones, from fortune 500 brands to challengers, with data-driven
strategy, culturally-local creative, to social-minded content creation.
In charge of the end-to-end recruitment process for 11 full-time positions in 5 business units in the first month
Sourced and approached ±100 suitable candidates per day via LinkedIn personal and Talent Solutions, Glints for Employers, and
RedComm's database
In charge of increasing Talents at RedComm's LinkedIn followers by posting interactive and attractive posts. Successfully gained 550
new followers, increasing the impression by 581.2%, and engagements by 619.3% in the span of less than a month
In charge of expanding the sources of CVs by partnering with 20 recruitment service providers
Conducted DISC during interviews

Glints Indonesia - Jakarta, Indonesia Apr 2022 - Oct 2022

Talent Acquisition Intern
Glints is a Human Resources platform/service that provides various services for employers and platforms to help people find their job and
develop themselves.
Managed the end-to-end recruitment process and drove hires in a timely manner, by doing 5-7 interviews per week for 3 non-tech
positions in the Sales Team and 1 position in the People Team, Associate Consultant (junior level), Business Development (middle level),
Enterprise Business Development Manager (senior/managerial level), and Talent Acquisition Intern
Sourced and approached hundreds of candidates via LinkedIn personal and Talent Solutions, Glints for Employers, and Lever
Built healthy and innovative sourcing channels and talent pipelines, using Google Workspace and Lever
Supported all necessary administration relating to the hiring process

PT. Ilectra Motor Group - Jakarta, Indonesia Dec 2021 - Mar 2022
Human Resources & Admin Intern
IMG (ALVA), an electric vehicle (EV) startup company under Indika Energy Foundation, aspires to become the leading electric two-wheeler
champion and prime mover of the local green mobility ecosystem.
Assisted in the recruitment process by arranging 30 interviews using Microsoft Office
Assisted in the HR administration (PCR and medical check-up registration, NDA, payslip for interns, quotation, invoice, reimbursement,
etc.) and prepared for onboarding 7 new employees using Microsoft Office and XSwift
Assisted in the General Affair field in the procurement of 58 items by partnering with 3 vendors

GPS United - Jakarta, Indonesia Oct 2021 - Dec 2021

Financial Planner Intern
GPS United is a community affiliated with PT. Prudential Life Assurance provides expertise in insurance consulting for individuals and
businesses, to help clients better understand insurance and how insurance can impact them.
Successfully hired 8 new interns in a month with a total of 11 newly hired interns during the 3-month internship period which resulted in
the expansion of the team by 37%
Searched for new customers and presented market surveys to 3-5 prospects in a week
Led 11 agents during their internship period and 2 agents in recruiting new interns which resulted in gaining the trust to be the lead
speaker at the team's sharing session about LinkedIn hiring

Education & Courses

Atma Jaya Catholic University of Indonesia - Jakarta, Indonesia Aug 2018 -
Bachelor Degree in Psychology, 3.28/4.00
Relevant courses: Industrial and Organizational Psychology, Management of Human Resources Development, Organizational
Development, Training, Job Analysis, Psychological Assessments in Industrial/Organizational Setting

Skills & Interests

Technical Skills: Recruitment, HR Operations (Onboarding and Offboarding, Employee Engagement, Employer Branding, Learning and
Development, Payroll, and Performance Management), HRIS (Lever), Microsoft Office, Google Workspace, Adobe Photoshop
Soft Skills: Communication, Public Speaking, Analytical Thinking, Adaptability, Agility, Leadership, Interpersonal, Problem Solving,
Negotiation, Cultural Awareness, Teamwork, Creativity
Languages: Indonesian (Native), English (Advanced - C1), Japanese (Beginner)