Bn81-20073a-01 Web VHR-R Vht-E Vmt-E Vmt-U Cis Eu Eng 210205.0
Bn81-20073a-01 Web VHR-R Vht-E Vmt-E Vmt-U Cis Eu Eng 210205.0
Bn81-20073a-01 Web VHR-R Vht-E Vmt-E Vmt-U Cis Eu Eng 210205.0
VH55R-R VH55T-E
VM46T-U VM55T-U VM55T-E
The colour and the appearance may differ depending on the product, and the content
in the manual is subject to change without prior notice to improve the performance.
© Samsung
Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than Samsung are property of their respective owners.
Table of contents
Before Using the Product Installing the Wall Mount 19 Multiple Display Control
Preparing before installing Wall-Mount 19
Safety Precautions 5 Installing the Wall Mount 19 Cable Connection 28
Safety symbols 5 Wall Mount Kit Specifications (VESA) 20 RS232C Cable 28
Electricity and Safety 6 LAN Cable 29
Installation 7 Connection 31
Operation 9 Control Codes 32
Precautions when handling the panel 11 Connecting and Using
Using MDC 39
Cleaning 12 a Source Device MDC Programme
Storage and Maintenance 12 Installation/Uninstallation 39
Before Connecting 21
Pre-connection Checkpoints 21
Connecting to a PC 21
Preparations Connection using a DVI cable (Digital type) 21 Home feature
Connection Using an HDMI-DVI Cable 22
Checking the Components 13 Connection Using an HDMI Cable 22 Video Wall 40
Components 13 Connection Using an DP Cable 23 Video Wall 40
Horizontal x Vertical 40
Parts 14 Connecting to a Video Device 24 Screen Position 41
Reverse Side 14 Connection Using an HDMI-DVI Cable 24 Format 41
Remote Control 15 Connection Using an HDMI Cable 25
Connection Using an IR Stereo Cable (sold On/Off Timer 42
separately) 17 Connecting to an Audio System 25 On Timer 42
Off Timer 42
Before Installing the Product (Installation Connecting the LAN Cable 26
Holiday Management 43
Guide) 18
Changing the Input source 27
Switching between portrait and landscape 18
Source 27
Ventilation 18
2
Table of contents
Network Settings 44 Apply Picture Settings 49 System
ID Settings 45 Picture Size 49
Setup 54
Device ID 45 Picture Size 49
Device ID Auto Set 45 Time 55
Picture Off 50
PC Connection Cable 45 Clock Set 55
Reset Picture 50 DST 55
More settings 46
Sleep Timer 55
Power On Delay 55
3
Table of contents
Temperature Control 58 Support Specifications
Change PIN 58
Software Update 61 General 71
General 59
Contact Samsung 61 Preset Timing Modes 73
Security 59
HDMI Hot Plug 59 Go to Home 62
Video Wall 62
Frame Alignment 59
On/Off Timer 62
Appendix
Reset System 59 Network Settings 62
ID Settings 62 Responsibility for the Pay Service (Cost to
More settings 62 Customers) 74
Not a product defect 74
Reset All 62
Sound Adjustment A Product damage caused by customer's
fault 74
HDMI Sound 60 Others 74
4
Chapter 01
Before Using the Product
Safety Precautions
The following safety instructions are to ensure your personal safety and prevent property
CAUTION
damage. Please read the following to ensure the proper use of the product.
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
Safety symbols CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE
ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
5
Electricity and Safety Insert the power plug all the way in so it is not loose.
――The following images are for reference only. Real-life situations may differ from what is An unsecure connection may cause a fire.
shown in the images. Clean any dust around the pins of the power plug or the power socket with a dry cloth.
A fire may result.
Warning Connect the power plug to a grounded power socket. (Except for devices that do not
provide grounding)
Do not touch the power plug with wet hands.
An electric shock or injury may result.
Otherwise, an electric shock may result.
Do not use a damaged power plug or a loose power socket.
An electric shock or fire may result.
Do not bend or pull the power cable with force. Be careful not to leave
the power cable under a heavy object.
Product failure, an electric shock or fire may result from a damaged
cable.
6
Caution Installation
Hold the plug when disconnecting the power cable from the power
socket. Warning
An electric shock or fire may result.
Before moving the product, turn off the power switch and disconnect
the power cable and all other connected cables.
Damage to the cable may cause a fire or electric shock.
When connecting the power plug to the port, be sure to connect it
completely.
If the power plug is not completely connected to the port, the plug
When installing the product, keep it at a distance from the wall so that it
may be unexpectedly disconnected, or there is a risk of overheating
due to overcurrent, leading to safety accidents. is well ventilated.
An increased internal temperature may cause a fire.
Only use the power cable provided with your product by Samsung. Do not use the power
cable with other products.
Do not install the product in a poorly ventilated space such as bookcase
An electric shock or fire may result.
or closet.
Keep the power socket where the power cord is connected unobstructed.
An increased internal temperature may cause a fire.
When a problem occurs with the product, the power cord must be unplugged to
completely cut off power to the product. Note that the product is not completely
powered down by using only the power button on the remote.
Do not disconnect the power cable while the product is being used. Keep the plastic packaging out of the reach of children.
The product may become damaged by an electric shock. Children's misuse of the plastic packaging may cause suffocation.
Do not install the power cable (DC power supply) and the product near
heat sources.
(Candles, mosquito repellents, cigarettes, sprays, heating devices,
places exposed to direct sunlight, and more)
7
When installing the product, fix it firmly so that it does not fall.
If the product is not fixed firmly and a child touches the product while
Caution
playing, the product may fall, causing damage to the product or injury When lifting and moving the product, do not touch the screen display,
to the child. and make sure that at least two people work together.
The product may fall, causing personal injury or product damage.
Prolonged exposure to direct sunlight may discolour the surface of the screen display.
Have a technician install the wall-mount hanger.
Installation by an unqualified person can result in an injury. Only use approved
cabinets.
If the product is installed in an unusual location, the surrounding environment may cause
a serious quality problem. Therefore, be sure to contact Samsung Customer Service
Centre before installation.
(Places where many fine dusts are generated, places where chemicals are used,
places with too high or low temperatures, places with a lot of moisture or water,
transportation equipment such as vehicles, airports and stations used continuously
for a long time, and more)
8
Operation Do not apply an impact to the product.
•• The screen display may be damaged.
•• An electric shock or fire may result.
Warning
If the product generates a strange noise, a burning smell, or smoke,
unplug the power plug immediately and contact your Samsung Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects
Customer Service Centre. that burn easily (paper, matches, etc) into the product (via the vent or
An electric shock or fire may result. input/output ports, etc).
•• If foreign substances enter the product, be sure to power off the
product and disconnect the power cord. Then contact Samsung
Keep the remote control batteries and the small accessories out of the Customer Service Centre.
reach of children. Ensure children do not swallow any of them. •• Product failure, an electric shock or fire may result.
If children have had the battery in their mouths, consult your doctor Do not place objects containing liquid (vases, pots, bottles, etc) or
immediately. metallic objects on top of the product.
•• If foreign substances such as water enter the product, be sure
to disconnect the power cord. Then contact Samsung Customer
If the product is dropped or its appearance is damaged, turn off the Service Centre.
power switch and disconnect the power cord. Then contact Samsung
•• Product failure, an electric shock or fire may result.
Customer Service Centre.
During a lightning or thunderstorm, power off the product and
Continued use can result in an electric shock or a fire. disconnect the power cord.
An electric shock or fire may result.
Do not move the product by pulling the power cord or any cable.
Product failure, an electric shock or fire may result from a damaged
cable.
Do not leave heavy objects or items that children like (toys, sweets, etc.)
on top of the product.
The product or heavy objects may fall as children try to reach for the
Ensure the vents are not blocked by tablecloths or curtains. toys or sweets resulting in a serious injury.
9
Do not hang on or climb on the product.
•• The product may fall, causing personal injury or even death.
Caution
•• Be especially careful that children do not hang on or climb on Insert each battery so that its polarity (+, –) is correct.
the product. If the polarity is not correct, the battery may rupture or the
internal fluid may leak, causing contamination and damage to the
surroundings, fire, or personal injury.
While the power plug is plugged into a power socket, do not insert a
chopstick or other conductor into a remaining power socket. Also, after
disconnecting the power plug from the power socket, do not touch the Do not place heavy objects on the product.
pins of the plug immediately.
Product failure or personal injury may result.
Otherwise, an electric shock may result.
10
Leaving the screen fixed on a stationary image for an extended period of time may cause Precautions when handling the panel
afterimage burn-in or defective pixels.
When you do not use the product for a long time, activate power-saving mode or set
Do not stand the product as shown in the image. The panel is fragile
the screen saver to moving-picture mode.
and can get damaged.
Do not use or keep combustible spray or an inflammable substance near the product.
An explosion or fire may result.
Use only the specified standardised batteries, and do not use a new battery and a used
battery at the same time.
Lay the product down to handle it as shown in the image. (the
Otherwise, the batteries may be damaged or cause fire, personal injury or damage due
packaging can be used).
to a leakage of the internal liquid.
Do not watch the product screen too closely and continuously for a long time.
Your eyesight may deteriorate.
11
Cleaning Storage and Maintenance
Warning
Cleaning the exterior and display
Do not spray water or cleaner directly on the product.
Wipe the surface with a slightly wet, soft cloth, and then wipe with a dry cloth.
•• The product’s surface may be damaged, or the markings may
be erased. 1 2 3
•• An electric shock or fire may result.
Caution Precautions
When cleaning, be sure to disconnect the power plug and wipe gently with a soft and dry
cloth such as superfine fibers or cotton flannels to prevent scratches.
The product's surface may be damaged, or the markings may be erased.
Be sure to use a soft and dry cloth such as superfine fibers or cotton flannels because the
surface of the product and the screen display are vulnerable to scratches.
The product's surface or the screen display can be easily scratched with foreign Do not scratch the screen Do not spray water directly Due to the characteristics of
substances. with nails or sharp objects. on any part of the product. high-glossy products, using
Do not apply chemicals containing alcohol, solvent, or surfactant such as wax, benzene, Scratches may leave marks or Product failure, an electric a UV humidifier nearby may
thinner, pesticide, air freshener, lubricant, or cleaner to the product. damage the product. shock or fire may result from create white-coloured stains
water that enters the product. on the product.
The product's exterior may be discoloured or cracked, the surface of the panel may be
peeled off, or the markings may be erased. •• Removing a sticker attached on the screen may leave residues. Clean the residues before
watching the screen.
•• Do not strongly press and rub the product. Damage to the product may result.
•• Do not wipe the screen with chemicals. Product failure may result.
•• Contact Samsung Customer Service Centre if the inside of the product needs cleaning
(service fee will be charged).
12
Chapter 02
Preparations
Batteries (AAA x 2)
Remote Control DP cable RS232C adapter
(Not available in some locations)
13
Parts Port Description
IR OUT Receives the remote control signal via the external sensor board and outputs the
signal via LOOP OUT.
Reverse Side IR IN Supplies power to the external sensor board or receives the light sensor signal.
――The colour and shape of parts may differ from what is shown. DVI IN Connects to a source device using a DVI cable or HDMI-DVI cable.
Specifications are subject to change without notice to improve quality.
HDMI IN 1, HDMI IN 2 Connects to a source device using an HDMI cable.
14
Remote Control
――Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
――A button without a description in the image below is not supported on the product.
Number buttons
Use to enter a PIN, enter a Date, etc.
15
Quickly select frequently used functions. Display information about the current input
source.
Cancel a value that has been set using the SET –– Remote control button functions
button and control all connected products may differ for different products.
16
Connection Using an IR Stereo Cable (sold 1 2
separately)
Make sure to connect the External IR cable while the product is powered
off. Then, power on the product.
IR OUT
Controlling more than one display product using IR IN
your remote control
•• Connect the IR OUT port on the product to the IR IN port on the other
display product using the dedicated stereo cable.
•• A command sent from the remote control pointed at product 1 will
be received by both display products 1 and 2 .
――The appearance may differ depending on the product.
17
Before Installing the Product (Installation Ventilation
Guide)
――Contact Samsung Customer Service Centre for further details.
Plane view
A Minimum 40 mm B B
B Minimum 70 mm
C Minimum 50 mm
D Minimum 50 mm
D
――Do not use this model installed on a ceiling, floor, or table. A
E Ambient temperature: Under 35℃ D
――When installing the product on an indented wall,
allow at least the space specified above between
the product and wall for ventilation and ensure C C
that the ambient temperature is kept below 35℃. E
18
Installing the Wall Mount Preparing before installing Wall-Mount
Use the Wall Mount Adapter (1) to install the wall mount.
In order to respond to ADA compliance, it is necessary to use a wall mount that is compatible with our products
and satisfies a thickness of 30 mm or less.
ex) RXT's ** product
SAMSUNG MAKES NO WARRANTIES OR REPRESENTATIONS AS TO THE PERFORMANCE OF ANY THIRD PARTY
PRODUCTS, INCLUDING BUT NOT LIMITED TO WALL MOUNTS.
SAMSUNG EXPRESSLY DISCLAIMS ANY REPRESENTATION OR WARRANTY, TO PURCHASER OR ANY OTHER
PERSON, WITH RESPECT TO THIRD PARTY PRODUCTS, INCLUDING BUT NOT LIMITED TO, THE IMPLIED
WARRANITES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
19
Wall Mount Kit Specifications (VESA) •• Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are
provided.
――Install your wall mount on a solid wall perpendicular to the floor. Before •• Do not use screws that are longer than the standard length or do not comply with the VESA standard screw
attaching the wall mount to surfaces other than plaster board, please specifications. Screws that are too long may cause damage to the inside of the product.
contact your nearest dealer for additional information.
•• For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may
If you install the product on a slanted wall, it may fall and result in differ depending on the wall mount specifications.
severe personal injury.
•• Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to
personal injury. Samsung is not liable for these kinds of accidents.
•• Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is
used or the consumer fails to follow the product installation instructions.
•• Always have two people mount the product on a wall.
•• Standard dimensions for wall mount kits are shown in the table below.
Unit: mm
――Do not install your Wall Mount Kit while your product is turned on. It may result in personal injury due to electric
shock.
20
Chapter 03
Connecting and Using a Source Device
DVI IN
AUDIO IN
21
Connection Using an HDMI-DVI Cable Connection Using an HDMI Cable
――Connecting parts may differ in different products. ――Connecting parts may differ in different products.
HDMI IN 1, HDMI IN 2
HDMI IN 1, HDMI IN 2
AUDIO IN
22
Connection Using an DP Cable
――Connecting parts may differ in different products.
DP IN
23
Connecting to a Video Device
•• Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
•• You can connect a video device to the product using a cable.
――Press the SOURCE button on the remote control to change the source.
24
Connection Using an HDMI Cable Connecting to an Audio System
――Connecting parts may differ in different products.
――Connecting parts may differ in different products.
Using an HDMI cable or HDMI to DVI Cable (up to 1080p) ――Make sure to connect the same colour connectors together. (white to white, red to red, etc.)
•• For better picture and audio quality, connect to a digital device using an HDMI cable.
•• An HDMI cable supports digital video and audio signals, and does not require an audio
cable.
–– To connect the product to a digital device that does not support HDMI output, use an AUDIO OUT
HDMI-DVI and audio cables.
•• The picture may not display normally (if at all) or the audio may not work if an external
device that uses an older version of HDMI mode is connected to the product. If such a
problem occurs, ask the manufacturer of the external device about the HDMI version and,
if out of date, request an upgrade.
•• Be sure to use an HDMI cable with a thickness of 14 mm or less.
•• Be sure to purchase a certified HDMI cable. Otherwise, the picture may not display or a
connection error may occur.
•• A basic high-speed HDMI cable or one with ethernet is recommended.
This product does not support the ethernet function via HDMI.
HDMI IN 1, HDMI IN 2
25
Connecting the LAN Cable
――Connecting parts may differ in different products.
RJ45
26
Changing the Input source Source allows you to select a variety of sources and change source device names.
You can display the screen of a source device connected to the product. Select a source from source list to display
the screen of the selected source.
――The input source can also be changed by using the SOURCE button on the remote control.
Source ――The screen may not display correctly if an incorrect source is selected for the source device you want to convert
to.
SOURCE → Source
Edit Name
Source
SOURCE → Source → TOOLS → Edit Name → ENTER E
Sometimes the screen will not display properly unless the name of a source device is specified in Edit Name.
DVI HDMI1 HDMI2 DisplayPort
In addition, it is best to rename the source device in Edit Name to obtain optimal picture quality.
――The list can include the following source devices. Source devices on the list differ depending on the selected
source.
VCR / DVD / Cable STB / HD STB / Satellite STB / AV Receiver / DVD Receiver / Game / Camcorder / DVD Combo
/ DHR / PC / DVI PC / DVI Devices
――Available settings in the Picture menu depend on the current source and settings made in Edit Name.
•• When connecting a PC to the HDMI IN 1, HDMI IN 2 port, set Edit Name to PC. In other cases, set Edit Name to
AV devices.
–– The displayed image may differ depending on the model. •• When connecting a PC to the HDMI IN 1, HDMI IN 2 port with HDMI to DVI cable, you should set the product to
DVI PC mode under Edit Name.
•• When connecting an AV devices to the HDMI IN 1, HDMI IN 2 port with HDMI to DVI cable, you should set the
product to DVI Devices mode under Edit Name.
27
Chapter 04
Multiple Display Control
Control multiple display devices connected to a PC simultaneously.
1 2 3 4 5 5 4 3 2 1
RS232C Cable
Interface RS232C (9 pins)
5 Signal ground
28
•• RS232C cable
Connector: 9-Pin D-Sub to Stereo Cable
LAN Cable
•• Pin assignment
3
6 1 2
1 1 2 3 4 5 6 7 8
-P2-
9 5
-P1-
2 Orange TX-
4 Blue NC
6 Green RX-
8 Brown NC
29
•• Connector : RJ45 Cross LAN cable (PC to LFD)
Direct LAN cable (PC to HUB)
HUB
RJ45
RJ45 P1 P2
P2 P1
TX+ 1 3 RX+
TX- 2 6 RX-
Signal P1 P2 Signal
RX+ 3 1 TX+
TX+ 1 1 TX+
RX- 6 2 TX-
TX- 2 2 TX-
RX+ 3 3 RX+
RX- 6 6 RX-
30
Connection •• Connection 2
――Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the PC
product. Monitor 1 Monitor 2 Monitor 3
•• Connection 1
5 4 3 2 1
PC
Monitor 1 Monitor 2 Monitor 3 Monitor 4
RJ45 RJ45 RJ45 RJ45
RS232C IN RS232C OUT RS232C IN RS232C OUT RS232C IN RS232C OUT RS232C IN RS232C OUT
•• Connection 3
PC
Monitor 1 Monitor 2 Monitor 3 Monitor 4
RJ45 RJ45 RS232C OUT RS232C IN RS232C OUT RS232C IN RS232C OUT RS232C IN RS232C OUT
31
Control Codes •• All communications take place in hexadecimals. The checksum is calculated by adding
up all values except the header. If a checksum adds up to be more than 2 digits as shown
below (11+FF+01+01=112), the first digit is removed.
Viewing control state (Get control command) E.g. Power On & ID=0
0xAA Command 0
0xAA 0x11 1 "Power"
type
•• To control all devices connected by a serial cable simultaneously irrespective of IDs, set
0xAA Command 1 Value
the ID as "0xFE" and transmit commands. Commands will be executed by each device but
type
ACK will not respond.
Command
No. Command type Command Value range
1 Power control 0x11 0~1
32
Power control Volume control
•• Function •• Function
A product can be powered on and off using a PC. The volume of a product can be adjusted using a PC.
•• Viewing power state (Get Power ON / OFF Status) •• Viewing volume state (Get Volume Status)
Header Command ID Data length Checksum Header Command ID Data length Checksum
•• Setting power ON/Off (Set Power ON / OFF) •• Setting the volume (Set Volume)
Header Command ID Data length Data Checksum Header Command ID Data length Data Checksum
"Power": Power code to be set on a product. "Volume": Volume value code to be set on a product. (0-100)
1: Power ON •• Ack
0: Power OFF Header Command ID Data length Ack/Nak r-CMD Val1 Checksum
•• Ack
0xAA 0xFF 3 'A' 0x12 "Volume"
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum
33
Input source control 0x24 HDMI2_PC
0xAA 0x14 0 ――RF(TV), DTV are only available with models that include a TV.
•• Ack
•• Setting the input source (Set Input Source)
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum
Header Command ID Data length Data Checksum
0xAA 0xFF 3 'A' 0x14 "Input
0xAA 0x14 1 "Input Source" Source"
"Input Source": An input source code to be set on a product. "Input Source": An input source code to be set on a product.
0x14 PC •• Nak
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum
0x18 DVI
0x1F DVI_video
0x30 RF(TV)
0x40 DTV
0x21 HDMI1
0x22 HDMI1_PC
0x23 HDMI2
34
Screen size control Video Wall Mode Control
•• Function •• Function
The screen size of a product can be changed using a PC. Video Wall mode can be activated on a product using a PC.
•• Viewing the screen size (Get Screen Size Status) This control is only available on a product whose Video Wall is enabled.
Header Command ID Data length Checksum •• Viewing video wall mode (Get Video Wall Mode)
Header Command ID Data length Checksum
0xAA 0x19 0
0xAA 0x5C 0
•• Ack
Header Command ID Data Ack/Nak r-CMD Val1 Checksum •• Setting the video wall (Set Video Wall Mode)
length Header Command ID Data length Data Checksum
0xAA 0xFF 3 'A' 0x19 "Screen Size" 0xAA 0x5C 1 "Video Wall Mode"
"Screen Size": product screen size (range: 0 – 255, unit: inch) "Video Wall Mode": A code used to activate Video Wall mode on a product
•• Nak 1: Full
Header Command ID Data Ack/Nak r-CMD Val1 Checksum 0: Natural
length
•• Ack
0xAA 0xFF 3 'N' 0x19 "ERR" Header Command ID Data Ack/Nak r-CMD Val1 Checksum
length
"ERR": A code showing what error has occurred
0xAA 0xFF 3 'A' 0x5C "Video Wall
Mode"
"Video Wall Mode": A code used to activate Video Wall mode on a product
•• Nak
Header Command ID Data Ack/Nak r-CMD Val1 Checksum
length
35
Safety Lock Video Wall On
•• Function •• Function
PC can be used to turn the Safety Lock function on or off on a product. Turn Video Wall on or off on the product from your computer.
This control is available regardless of whether or not the power is turned on. •• Get Video Wall On/Off Status
•• Viewing the safety lock state (Get Safety Lock Status) Header Command ID Data length Checksum
Header Command ID Data length Checksum
0xAA 0x84 0
0xAA 0x5D 0
•• Set Video Wall On/Off
•• Enabling or disabling safety lock (Set Safety Lock Enable / Disable) Header Command ID Data length Data Checksum
Header Command ID Data length Data Checksum
0xAA 0x84 1 V.Wall_On
0xAA 0x5D 1 "Safety
Lock" •• V.Wall_On: Video Wall code to be assigned to the product
1: Video Wall ON
"Safety Lock": Safety lock code to be set on a product
0: Video Wall OFF
1: ON
•• Ack
0: OFF
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum
•• Ack
Header Command ID Data Ack/Nak r-CMD Val1 Checksum 0xAA 0xFF 3 'A' 0x84 V.Wall_
length On
36
Wall_SNo: Product Number code assigned to the product
Video Wall User Control
10x10 Video Wall Model : ( 1 ~ 100)
•• Function
Turn the Video Wall function on or off on the product from your computer. Set Number Data
•• Get Video Wall Status 1 0x01
Header Command ID Data length Checksum
2 0x02
0xAA 0x89 0
... ...
•• Nak
Header Command ID Data length Ack/Nak r-CMD Val1 Checksum
37
Wall_Div: Video Wall Divider code assigned to the product
Off 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
1 0x11 0x12 0x13 0x14 0x15 0x16 0x17 0x18 0x19 0x1A 0x1B 0x1C 0x1D 0x1E 0x1F
2 0x21 0x22 0x23 0x24 0x25 0x26 0x27 0x28 0x29 0x2A 0x2B 0x2C 0x2D 0x2E 0x2F
3 0x31 0x32 0x33 0x34 0x35 0x36 0x37 0x38 0x39 0x3A 0x3B 0x3C 0x3D 0x3E 0x3F
4 0x41 0x42 0x43 0x44 0x45 0x46 0x47 0x48 0x49 0x4A 0x4B 0x4C 0x4D 0x4E 0x4F
5 0x51 0x52 0x53 0x54 0x55 0x56 0x57 0x58 0x59 0x5A 0x5B 0x5C 0x5D 0x5E 0x5F
6 0x61 0x62 0x63 0x64 0x65 0x66 0x67 0x68 0x69 0x6A 0x6B 0x6C 0x6D 0x6E 0x6F
7 0x71 0x72 0x73 0x74 0x75 0x76 0x77 0x78 0x79 0x7A 0x7B 0x7C 0x7D 0x7E N/A
8 0x81 0x82 0x83 0x84 0x85 0x86 0x87 0x88 0x89 0x8A 0x8B 0x8C N/A N/A N/A
9 0x91 0x92 0x93 0x94 0x95 0x96 0x97 0x98 0x99 0x9A 0x9B N/A N/A N/A N/A
10 0xA1 0xA2 0xA3 0xA4 0xA5 0xA6 0xA7 0xA8 0xA9 0xAA N/A N/A N/A N/A N/A
11 0xB1 0xB2 0xB3 0xB4 0xB5 0xB6 0xB7 0xB8 0xB9 N/A N/A N/A N/A N/A N/A
12 0xC1 0xC2 0xC3 0xC4 0xC5 0xC6 0xC7 0xC8 N/A N/A N/A N/A N/A N/A N/A
13 0xD1 0xD2 0xD3 0xD4 0xD5 0xD6 0xD7 N/A N/A N/A N/A N/A N/A N/A N/A
14 0xE1 0xE2 0xE3 0xE4 0xE5 0xE6 0xE7 N/A N/A N/A N/A N/A N/A N/A N/A
15 0xF1 0xF2 0xF3 0xF4 0xF5 0xF6 N/A N/A N/A N/A N/A N/A N/A N/A N/A
38
6
Using MDC In the displayed "Destination Folder" window, select the directory path you want to install
the programme in and click "Next".
Multiple display control "MDC" is an application that allows you to easily control multiple ――If the directory path is not specified, the programme will be installed in the default
display devices simultaneously using a PC. directory path.
For details on how to use the MDC programme, refer to Help after installing the programme. 7 In the displayed "Ready to Install the Program" window, check the directory path to install
The MDC programme is available on the website. (http://displaysolutions.samsung.com)
the programme in and click "Install".
――If you press the On or Off button located at the top left of the screen, the product checks its
status for about one minute. To run other commands, try after the one minute.
――For details on how to connect devices for multiple display control, refer to page 31. 8 Installation progress will be displayed.
Installation ――The MDC execution icon may not be displayed depending on the PC system or product
――MDC installation can be affected by the graphics card, mother board and network specifications.
conditions. ――Press F5 if the execution icon is not displayed.
3 When the "Welcome to the InstallShield Wizard for MDC_Unified" screen appears, click
2 Select MDC Unified from the list and click Change/Remove.
"Next".
4 In the "License Agreement" window displayed, select "I accept the terms in the license
agreement" and click "Next".
5 In the displayed "Customer Information" window, fill out all the information fields and
click "Next".
39
Chapter 05
Home feature
This feature is provided in Support → Go to Home.
Accessible using the HOME button on the remote control.
Video Wall Customise the layout of multiple displays that are connected to form a video wall.
In addition, display part of a whole picture or repeat the same picture on each of the connected multiple displays.
To display multiple images, refer to MDC Help or the MagicInfo user guide. Some models may not support the
HOME → Video Wall → ENTER E MagicInfo function.
Video Wall
Video Wall
You can activate or deactivate Video Wall.
To organise a video wall, select On.
–– The displayed image may differ depending on the model. •• Off / On
Horizontal x Vertical
This feature automatically splits a videowall display based on a videowall matrix configuration.
Enter the videowall matrix.
The videowall display is split based on the configured matrix. The number of vertical or horizontal display devices
can be set within the range 1 and 15.
――A videowall display can be split into a maximum of 225 screens.
――The Horizontal x Vertical option is only enabled when Video Wall is set to On.
40
Screen Position
To rearrange split screens, adjust the number for each product in the matrix using the Screen Position feature.
Selecting Screen Position will display the videowall matrix with the numbers assigned to the products that form
the videowall.
To change the order of a display device, change the device number and press the E button.
――A maximum of 225 displays can be arranged in Screen Position.
――The Screen Position option is only enabled when Video Wall is set to On.
――To use the function, make sure Horizontal x Vertical is configured.
Format
Select how to display images on the videowall display.
•• Full: Display images in full screen.
•• Natural: Display images in the original aspect ratio.
――The Format option is only enabled when Video Wall is set to On.
――When using Video Wall mode, a resolution of 1280x720P, 1920x1080P or 3840x2160P is recommended.
41
――You must set the clock before you can use Clock Set.
On/Off Timer
On Timer
HOME → On/Off Timer → ENTER E
Set On Timer so that your product turns on automatically at a time and on a day of your choosing.
The power is turned on with the specified volume or input source.
On/Off Timer On Timer: Set the on timer by making a selection from one of the seven options. Ensure you set the current time
first.
(On Timer 1 ~ On Timer 7)
–– The displayed image may differ depending on the model. •• Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual.
If you select Manual, you can choose the days you want On Timer to turn on your product.
–– The check mark indicates days you’ve selected.
•• Time: Set the hour and minute. Use the number buttons or the up and down arrow keys to enter numbers. Use
the left and right arrow buttons to change entry fields.
•• Volume: Set the desired volume level. Use the left and right arrow buttons to change the volume level.
•• Source: Select the input source of your choice.
Off Timer
Set the off timer (Off Timer) by making a selection from one of the seven options. (Off Timer 1 ~ Off Timer 7)
•• Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual.
If you select Manual, you can choose the days you want Off Timer to turn off your product.
–– The check mark indicates days you’ve selected.
•• Time: Set the hour and minute. Use the number buttons or the up and down arrow keys to enter numbers. Use
the left and right arrow buttons to change entry fields.
42
Holiday Management
Timer will be disabled during a period specified as a holiday.
•• Add Holiday: Specify the period you want to add as a holiday.
Select the start and end dates of the holiday you want to add using the u/d buttons, and click the Save
button.
The period will be added to the list of holidays.
–– Start: Set the start date of the holiday.
–– End: Set the end date of the holiday.
――Edit: Select a holiday item and then change the date.
――Delete: Delete selected items from the list of holidays.
•• Set Applied Timer: Set the On Timer and Off Timer to not activate on public holidays.
–– Press E to select the On Timer and Off Timer settings you do not want to activate.
–– The selected On Timer and Off Timer will not activate.
43
Network Settings View the network settings.
Network Settings
HOME → Network Settings → ENTER E
IP Setting Enter manually
Save Close
–– The displayed image may differ depending on the model.
44
ID Settings Assign an ID to a set.
Device ID
HOME → ID Settings → ENTER E
Enter the ID number of the product connected to the input cable for input signal reception. (Range: 0~224)
――Press u/d to select a number, and press E.
ID Settings ――Enter the number you want using the number buttons on the remote control.
PC Connection Cable
Select a method to connect to MDC to receive the MDC signal.
•• RS232C cable
Communicate with MDC via the RS232C cable.
•• RJ45(LAN) cable
Communicate with MDC via the RJ45 cable.
45
More settings The on-screen menu appears.
More settings
46
Chapter 06
Screen Adjustment
Configure the Picture settings (Backlight, Color Tone, etc.).
The layout of the Picture menu options may vary depending on the product.
Picture
Picture Backlight / Brightness / Contrast / Sharpness /
OnScreen Display
Backlight
Brightness
50
50
Picture Enhancer / Color / Tint (G/R)
System Contrast 50
Sharpness 100 MENU m → Picture → ENTER E
Sound
Picture Enhancer Off Your product has several options for adjusting picture quality.
? Support ――You can adjust and store settings for each external device you have connected to an input on the product.
Color 50
Tint (G/R) 50 ――Lowering picture brightness reduces power consumption.
47
White Balance Settings Gamma
MENU m → Picture → White Balance Settings → ENTER E MENU m → Picture → Gamma → ENTER E
Adjust the colour temperature of the picture so that white objects appear brighter. Adjust the mid-range brightness of the picture.
•• White Balance (Custom / Color Expert): Select Colour Expert to apply the PC calibration
settings.
•• R-Gain / G-Gain / B-Gain: Adjust the proportion of each of red, green and blue colours in
bright areas. Black Equalizer
•• Reset: Restore the white balance settings to the default values.
Uniformity
easier to see the details.
•• Off / Low / High
48
Picture Options Apply Picture Settings
MENU m → Picture → Picture Options → ENTER E MENU m → Picture → Apply Picture Settings → ENTER E
Apply the picture settings to all external devices connected to the device or to the current
Color Tone source only.
•• All Sources / Current Source
•• Off / Cool / Standard / Warm1 / Warm2
――Settings can be adjusted and stored for each external device connected to an input on the
product.
Picture Size
HDMI Black Level
Selects the black level on the screen to adjust the screen depth. MENU m → Picture → Picture Size → ENTER E
•• Auto / Low / Normal choose size and aspect ratio picture displayed on screen.
Expands the input signal range for HDMI/DisplayPort connections. •• 16:9: Sets the picture to 16:9 wide mode.
•• HDMI1 (Off / On) •• 4:3: Sets the picture to basic (4:3) mode.
――Do not set your product to 4:3 format for a long time.
•• HDMI2 (Off / On)
The borders displayed on the left and right, or top and bottom of the screen may cause
•• DisplayPort (Off / On)
image retention (screen burn) which is not covered by the warranty.
•• Original: Display images in the original picture quality.
49
Picture Off
MENU m → Picture → Picture Off → ENTER E
Selecting Picture Off switches off the screen. The volume is not disabled.
To switch the screen on, press any button other than the volume and power buttons.
Reset Picture
MENU m → Picture → Reset Picture → ENTER E
Resets your current picture mode to its default settings.
50
Chapter 07
OnScreen Display
Picture
OnScreen Display Display Orientation
Display Orientation
OnScreen Display
Screen Protection MENU m → OnScreen Display → Display Orientation → ENTER E
System Message Display
Sound
Menu Language English
Onscreen Menu Orientation
Reset OnScreen Display
? Support Set the menu screen orientation.
•• Landscape: Display the menu in landscape mode (default).
•• Portrait: Display the menu in portrait mode on the right side of the product screen.
–– The displayed image may differ depending on the model. Source Content Orientation
Set the orientation of content from external devices connected to the product.
•• Landscape: Display the screen in landscape mode (default).
•• Portrait: Display the screen in portrait mode.
――Portrait orientation mode is not supported when a UHD resolution is in use.
Aspect Ratio
Set the rotated screen to be either full screen or original.
•• Full Screen: Display the rotated screen in full screen.
•• Original: Display the rotated screen in the original aspect ratio.
――Available only when Source Content Orientation is set to Portrait.
51
Screen Protection Timer
You can set the timer for Screen Protection.
MENU m → OnScreen Display → Screen Protection → ENTER E The Screen Protection feature stops automatically after a specified period of time.
To reduce the possibility of screen burn, this unit is equipped with Pixel Shift screen burn •• Timer (Off / Repeat / Interval)
prevention technology. –– Off
Pixel Shift moves the picture slightly on the screen. –– Repeat: Display the anti-burn in pattern at a specified interval.
The Pixel Shift time setting allows you to programme the time between movements of the –– Interval: Display the anti-burn in pattern for a specified period of time (from the
picture in minutes. starting to finishing time).
――When Clock Set is configured, Interval will be enabled.
――Period, Start Time and End Time are enabled only when Timer is set to Repeat or
Pixel Shift Interval.
Minimise image retention by finely moving pixels horizontally or vertically. •• Period: Specify the time interval to activate the Screen Protection function.
•• Pixel Shift (Off / On) ――The option is enabled when Repeat is selected for Timer.
――Horizontal, Vertical and Time are enabled only when Pixel Shift is set to On.
•• Start Time: Set the start time to activate the screen protection function.
•• Horizontal: Sets how many pixels the screen moves horizontally. ――The option is enabled when Interval is selected for Timer.
•• Vertical: Sets how many pixels the screen moves vertically. •• End Time: Set the end time to deactivate the screen protection function.
•• Time: Set the time interval for performing the horizontal or vertical movement, ――The option is enabled when Interval is selected for Timer.
respectively.
――Displaying a still image or a 4:3 output for an extended period of time may cause image •• Off / Light / Dark
retention. This is not a defect in the product.
52
Message Display Menu Language
MENU m → OnScreen Display → Message Display → ENTER E MENU m → OnScreen Display → Menu Language → ENTER E
Set the menu language.
Source Info ――A change to the language setting will only be applied to the onscreen menu display. It will
not be applied to other functions on your PC.
Select whether to display the source OSD when the input source changes.
•• Off / On
53
Chapter 08
System
Picture
System Setup
Setup
OnScreen Display
Time MENU m → System → Setup → ENTER E
System Auto Source Switching Change the initial settings that were configured when you first used the product.
Power Control
Sound 1 Language
Eco Solution
? Support Temperature Control 77 Select your language to start the on screen setup.
Change PIN
2 Display Orientation
Select which type of cable you are using to connect the display to the PC. And then select Next.
4 Network Settings
5 Clock Set
Set the current date and time, and then select Next.
6 Complete
54
Time Sleep Timer
Automatically shuts off the product after a preset period of time.
MENU m → System → Time → ENTER E (Off / 30 min. / 60 min. / 90 min. / 120 min. / 150 min. / 180 min.)
You can configure Clock Set or Sleep Timer. Configure various time-related settings. ――Use the up and down arrows to select a period of time, and then press E. To cancel Sleep
――Press the INFO button if you want to view the current time. Timer, select Off.
DST
Switches the DST (Daylight Saving Time) function on or off.
Off / On
•• Start Date: Set the start date of Daylight Saving Time.
•• End Date: Set the end date of Daylight Saving Time.
•• Time Offset: Select the correct time offset your timezone.
55
Auto Source Switching Primary Source
Specify Primary Source for the automatic input source.
MENU m → System → Auto Source Switching → ENTER E
Turning on the display with Auto Source Switching On, and the previous video source selection Secondary Source
is not active, the display will automatically search the different video input sources for active
video. Specify Secondary Source for the automatic input source.
56
Standby Control Eco Solution
You can set the screen standby mode to be applied when an input signal is received.
•• Auto MENU m → System → Eco Solution → ENTER E
Power-saving mode will activate if no input signals are detected even though a source
device is connected to the display.
The message No Signal will appear if no source device is connected.
Energy Saving
•• Off Reduce the power consumption by adjusting the screen brightness.
The message No Signal will appear if no input signals are detected. •• Off / Low / Medium / High
――If No Signal is displayed although a source device is connected, check the cable
connection.
――If No Signal Message is set to Off, the No Signal message does not appear.
Screen Lamp Schedule
If this is the case, set No Signal Message to On.
Screen Lamp Schedule
•• On
Power-saving mode will activate if no input signals are detected. Enable or disable the lamp schedule.
•• Off / On
Network Standby
Schedule1, Schedule2
This feature keeps the network power on when the product turns off.
•• Off / On Time
The panel brightness will change to the brightness set in Lamp at a specified time.
Power Button
Lamp
The power button can be set to either turn on the power or turn on/off the power.
Adjust the panel brightness. A value closer to 100 makes the panel brighter.
•• Power On Only: Set the power button to turn on the power.
•• 0 ~ 100
•• Power On/Off: Set the power button to turn on/off the power.
57
No Signal Power Off Temperature Control
Save power by turning the device off when no signal is received from any source.
•• Off / 10 min. / 15 min. / 30 min. / 60 min. MENU m → System → Temperature Control → ENTER E
――Disabled when an attached PC is in power saving mode. This function detects the internal temperature of the product. You can specify the temperature
――The product will automatically power off at a specified time. The time can be changed as range that is acceptable.
required. The default temperature is set to 77 ℃.
Recommended temperature for Temperature Control is 75 ℃ ~ 80 ℃ (provided that the
Change PIN
MENU m → System → Change PIN → ENTER E
The Change PIN screen will appear.
Choose any 4 digits for your PIN and enter it in Enter a new PIN.. Reenter the same 4 digits in
Enter the PIN again..
When the Confirm screen disappears, press the OK button. The product has memorised your
new PIN.
――Default password: 0 - 0 - 0 - 0
――Change the PIN to keep your device secure.
58
General Frame Alignment
MENU m → System → General → ENTER E MENU m → System → Frame Alignment → ENTER E
Improve the screen alignment between devices when using the video wall function.
Security •• Auto / Off / On
Enter your 4 digit PIN number. The default PIN number is “0-0-0-0".
If you want to change the PIN number, use the Enter PIN function.
――Change the PIN to keep your device secure.
Reset System
Safety Lock
MENU m → System → Reset System → ENTER E
It sets safe lock function. This option returns the current settings under system to the default factory settings.
•• Off / On
All the menus and buttons of the product and remote control, except for the LOCK button on
the remote control, will be locked by the Safety Lock function.
To unlock the menus and buttons, press the LOCK button and then enter the password (default
password: 0 - 0 - 0 - 0).
Power On Button
Turn on this feature to enable the remote control's Power button to turn on the product while
Safety Lock is enabled.
•• Off / On
59
Chapter 09
Sound Adjustment
Configure the sound (Sound) settings for the product.
Picture
Sound HDMI Sound
HDMI Sound AV(HDMI)
OnScreen Display
Sound on Video Call Current Source MENU m → Sound → HDMI Sound → ENTER E
System Reset Sound Select whether to hear from AV(HDMI) or PC(DVI).
? Support
Reset Sound
MENU m → Sound → Reset Sound → ENTER E
The displayed image may differ depending on the model. Reset all sound settings to the factory defaults.
60
Chapter 10
Support
61
Go to Home Network Settings
View the network settings.
Accessible using the HOME button on the remote control.
MENU m → Support → Go to Home → ENTER E ID Settings
Refer to the "Home feature" chapter for details on sub-menu items.
Assign an ID to a set.
Go to Home to play a variety of content from a memory device or a connected network.
Press u/d to select a number, and press E.
62
Chapter 11
Troubleshooting Guide
63
Check the followings.
Installation issue (PC mode)
The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connection is
secure.
Blank spaces are found on all four sides of the screen when The blank spaces found on the screen have nothing to do with the product.
an HDMI or HDMI-DVI cable is connected to the product
and PC. Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem,
adjust the screen size in the HDMI or DVI settings for the graphics card.
If the graphics card settings menu does not have an option to adjust the screen size, update
the graphics card driver to the latest version.
(Please contact the graphics card or computer manufacturer for further details about how to
adjust the screen settings.)
Screen issue
The screen will not switch on. Make sure that the power cord is connected.
No Signal is displayed on the screen. Check that the product is connected correctly with a cable.
Not Optimum Mode is displayed. This message is displayed when a signal from the graphics card exceeds the product's
maximum resolution and frequency.
Refer to the Standard Signal Mode Table and set the maximum resolution and frequency
according to the product specifications.
The images on the screen look distorted. Check the cable connection to the product.
64
Screen issue
The screen is not clear. The screen is blurry. Remove any accessories (video extension cable, etc) and try again.
The screen appears unstable and shaky. Check that the resolution and frequency of the PC and graphics card are set within a range
compatible with the product. Then, change the screen settings if required by referring to the
There are shadows or ghost images left on the screen. Additional Information on the product menu and the Standard Signal Mode Table.
The screen is too bright. The screen is too dark. Adjust Brightness and Contrast.
White does not really look white. Go to Picture and adjust the White Balance Settings settings.
The product will turn off automatically. Go to System and make sure Sleep Timer is set to Off.
Make sure the power cable is connected properly to the product and power outlet.
If the signal from a connected device is not detected, the product automatically turns off after
10 to 15 minutes.
Picture quality of the product is different from the dealer Use an HDMI cable to obtain high-definition (HD) picture quality.
shop where it was purchased.
65
Screen issue
The screen display does not look normal. Encoded video content may cause the display to appear corrupted in scenes featuring fast
moving objects such as in a sports event or action video.
Low signal level or low picture quality may cause the display to appear corrupted. This does
not mean the product is defective.
A cell phone within a distance of one-meter radius may cause static on analogue and digital
products.
The brightness and colour do not look normal. Go to Picture and adjust the screen settings such as Color, Brightness and Sharpness.
Lines (red, green or blue) are displayed on the screen. These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor.
Contact a Samsung Service Centre to resolve the issue.
The display looks unstable and then freezes. The screen may freeze when a resolution other than the recommended resolution is used or
if the signal is not stable. To resolve the issue, change the PC resolution to the recommended
resolution.
66
Screen issue
The screen cannot be displayed in full screen. A scaled SD (4:3) content file can cause black bars on both sides of an HD channel screen.
A video with an aspect ratio different from the product can cause black bars at the top and
bottom of the screen.
Change the screen size setting to full screen on the product or source device.
Sound issue
There is no sound. Check the connection of the audio cable or adjust the volume.
If the volume is still low after turning it up to the maximum level, adjust the volume on your
PC sound card or software programme.
Video is available but there is no sound. If an HDMI cable is connected, check the audio output settings on the PC.
If the product has a headphone port, make sure nothing is connected to it.
Reconnect the power cable to the device and then reboot the device.
67
Sound issue
There is static coming from the speakers. Check the cable connection. Make sure a video cable is not connected to an audio input port.
There is audible sound when the volume is muted. Adjust the volume for the external speakers.
Audio settings for main speakers are separate from the internal speakers on the product.
Changing or muting the volume on the product does not affect an external amplifier(decoder).
Check for any special lighting or neon signs switched on in the vicinity.
68
Other issue
The product smells like plastic. The plastic smell is normal and disappears over time.
The monitor appears tilted. Remove and then attach the stand again to the product.
Audio or video cuts out intermittently. Check the cable connection and connect it again if required.
Using a very hard or thick cable may corrupt audio and video files.
Make sure cables are flexible enough to ensure durability. When mounting the product onto
a wall, it is recommended to use right-angle cables.
Small particles are found on the edges of the product. The particles are part of the product design. The product is not defective.
When I try to change the PC resolution, a message "Mode The message "Mode not Supported" appears if the input source resolution exceeds the
not Supported" appears. maximum resolution of the display.
To resolve the issue, change the PC resolution to a resolution supported on the display.
There is no sound from the speakers in HDMI mode when a DVI cables do not transmit sound data.
DVI-HDMI cable is connected. Make sure to connect the audio cable to the correct input jack to enable audio.
HDMI Black Level is not functioning properly on an HDMI This function is available only when a source device, such as a DVD player and STB, is
device with YCbCr output. connected to the product via an HDMI (RGB signal) cable.
There is no sound in HDMI mode. Displayed picture colours may not look normal. Video or sound may not be available. This
can occur if a source device that only supports an older version of the HDMI standard is
connected to the product.
If these issues occur, connect an audio cable along with the HDMI cable.
Some PC graphics cards may not automatically recognise HDMI signals that do not include
sound. In this case, manually select a sound input.
69
Other issue
HDMI-CEC does not work. This product does not support the HDMI-CEC feature.
To use several external devices compatible with the HDMI-CEC feature that are connected
to the HDMI1 and HDMI2 ports on the product, turn off the HDMI-CEC features on all the
external devices. External devices include Blu-ray and DVD players.
Operating an external device when its HDMI-CEC feature is enabled may automatically stop
other external devices.
To change HDMI-CEC settings, refer to the device user guide or contact the device
manufacturer for assistance.
The IR sensor is not functioning. •• Contact your nearest service centre to have the product serviced.
•• This function is available only when a source device, such as a DVD player and STB, is
connected to the product via an HDMI (RGB signal) cable.
When booting the PC with the input source set to •• Boot the PC when the product is turned on or when the input source is not DisplayPort.
DisplayPort the BIOS and booting screens do not appear.
70
Chapter 12
Specifications
General
Display area 1210.1 mm (H) x 680.8 mm (V) 1209.6 mm (H) x 680.4 mm (V)
Display area 1018.08 mm (H) x 572.67 mm (V) 1209.6 mm (H) x 680.4 mm (V)
71
Power Supply AC100-240V~ 50/60Hz
Refer to the label at the back of the product as the standard voltage can vary in different countries.
•• Plug-and-Play
This monitor can be installed and used with any Plug-and-Play compatible systems. Two-way data exchange between the monitor and PC system optimises the monitor settings. Monitor
installation takes place automatically. However, you can customise the installation settings if desired.
•• Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may appear brighter or darker on the panel. This does not affect product performance.
•• This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than the specified resolution
may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution specified for your product.
•• For detailed device specifications, visit the Samsung website.
•• To access the EPREL registration of the model: VH55R-R / VH55T-E / VM46T-U / VM55T-U / VM55T-E
(1) Go to https://eprel.ec.europa.eu
(2) Get the model identifier from the energy label of the product and type it in the search box
72
Preset Timing Modes Resolution Horizontal
Frequency
Vertical
Frequency
Pixel Clock Sync Polarity
(MHz) (H/V)
(kHz) (Hz)
The screen will automatically be adjusted if a signal that belongs to the following standard
signal modes is transmitted from your PC. Note that the screen will be unable to display VESA, 1152 x 864 67.500 75.000 108.000 +/+
content if the signal from the PC is not one of the standard signal modes. Refer to the manual
for your graphic card and configure as the following. VESA, 1280 x 720 45.000 60.000 74.250 +/+
Resolution Horizontal Vertical Pixel Clock Sync Polarity VESA, 1280 x 800 49.702 59.810 83.500 -/+
Frequency Frequency (MHz) (H/V)
(kHz) (Hz) VESA, 1280 x 1024 63.981 60.020 108.000 +/+
IBM, 720 x 400 31.469 70.087 28.322 -/+ VESA, 1280 x 1024 79.976 75.025 135.000 +/+
VESA/IBM, 640 x 480 31.469 59.940 25.175 -/- VESA, 1366 x 768 47.712 59.790 85.500 +/+
MAC, 640 x 480 35.000 66.667 30.240 -/- VESA, 1440 x 900 55.935 59.887 106.500 -/+
MAC, 832 x 624 49.726 74.551 57.284 -/- VESA, 1600 x 900 60.000 60.000 108.000 +/+
MAC, 1152 x 870 68.681 75.062 100.000 -/- VESA, 1680 x 1050 65.290 59.954 146.250 -/+
VESA, 640 x 480 37.861 72.809 31.500 -/- VESA, 1920 x 1080 67.500 60.000 148.500 +/+
VESA, 640 x 480 37.500 75.000 31.500 -/- VESA, 2560 x 1440 88.787 59.951 241.500 +/-
VESA, 800 x 600 37.879 60.317 40.000 +/+ VESA, 3840 x 2160 133.313 59.997 533.250 +/-
VESA, 800 x 600 48.077 72.188 50.000 +/+ CEA, 3840 x 2160 67.500 30.000 297.000 +/+
VESA, 800 x 600 46.875 75.000 49.500 +/+ CEA, 3840 x 2160 54.000 24.000 297.000 +/+
VESA, 1024 x 768 48.363 60.004 65.000 -/- CEA, 3840 x 2160 56.250 25.000 297.000 +/+
VESA, 1024 x 768 56.476 70.069 75.000 -/- CEA, 3840 x 2160 112.500 50.000 594.000 +/+
73
Chapter 13
Appendix
Responsibility for the Pay Service (Cost to A Product damage caused by customer's fault
Customers) Product damage caused by customer's mishandling or wrong repair
If a product damage is caused by;
――When the service is requested, in spite of in warranty, we may charge you for a visit from a •• External impact or drop.
service technician in the following cases. •• Use of supplies or separately sold product unspecified by Samsung.
•• Repair from a person besides an engineer of outsourcing service company or partner of
Samsung Electronics Co., Ltd.
Not a product defect •• Remodeling or repairing the product by customer.
Cleaning of the product, Adjustment, Explanation, Re-installation and etc. •• Using it with incorrect voltage or non-authorised electrical connections.
•• If a service technician is requested to give instructions on how to use product or simply •• Not following the "cautions" in User Manual.
adjusts options without disassembling product.
•• If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal,
etc.) Others
•• If a product is reinstalled or devices are connected additionally after installing the •• If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)
purchased product for the first time.
•• If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head,
•• If a product is reinstalled to move to a different spot or to move to a different house. Vibrator, Lamp, Filter, Ribbon, etc.)
•• If the customer requests instructions on how to use another company's product. ――If customer requests a service in case the product has no defect, service fee may be
•• If customer requests instructions on how to use the network or another company's charged. So please read User Manual first.
programme.
•• If customer requests software installation and setup for the product.
•• If a service technician removes/cleans dusts or foreign materials inside of the product.
•• If customer requests an installation additionally after purchasing a product through
home-shopping or online.
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Prevention of Afterimage Burn-in Recommended prevention practices
Viewing a fixed screen for an extended period of time may cause afterimage burn-ins or
smudges. If the product is not to be used for a long time, turn it off, or activate the Power Saving
mode or Screen Saver with a moving image.
What is afterimage burn-in? •• Change the colours regularly.
Afterimage burn-in should not occur when the panel is operating normally. Normal operation Type 1 Type 2
refers to a continuously changing video pattern. If the panel displays a fixed pattern for an
extended period of time a slight voltage difference may occur between the electrodes in pixels
that control the liquid crystals. FLIGHT TIME FLIGHT TIME
Such a voltage difference between electrodes increases with time and makes the liquid crystals
thinner. When this occurs, a previous image can remain on the screen when the pattern changes.
SAMSUNG 20:30 SAMSUNG 20:30
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Licence
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