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    Quarterly Vendor Scorecard Questionnaire

    Uploaded by

    indehard
    This vendor scorecard evaluates a vendor's performance in November across several key areas including account management, customer service, and relationship. The vendor is rated on a scale of 1 to 4 for each sub-category, with #DIV/0! entered as the overall scores. The scorecard aims to assess the vendor's responsiveness, quality of deliverables, support, and the strength of the partnership relationship.

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    Attribution Non-Commercial (BY-NC)
    Download as XLSX, PDF, TXT or read online from Scribd

    Quarterly Vendor Scorecard Questionnaire

    Uploaded by

    indehard
    272 views3 pages
    This vendor scorecard evaluates a vendor's performance in November across several key areas including account management, customer service, and relationship. The vendor is rated on a scale of 1 to 4 for each sub-category, with #DIV/0! entered as the overall scores. The scorecard aims to assess the vendor's responsiveness, quality of deliverables, support, and the strength of the partnership relationship.

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    This vendor scorecard evaluates a vendor's performance in November across several key areas including account management, customer service, and relationship. The vendor is rated on a scale of 1 to 4 for each sub-category, with #DIV/0! entered as the overall scores. The scorecard aims to assess the vendor's responsiveness, quality of deliverables, support, and the strength of the partnership relationship.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as XLSX, PDF, TXT or read online from Scribd
    Download as xlsx, pdf, or txt
    272 views3 pages

    Quarterly Vendor Scorecard Questionnaire

    Uploaded by

    indehard
    This vendor scorecard evaluates a vendor's performance in November across several key areas including account management, customer service, and relationship. The vendor is rated on a scale of 1 to 4 for each sub-category, with #DIV/0! entered as the overall scores. The scorecard aims to assess the vendor's responsiveness, quality of deliverables, support, and the strength of the partnership relationship.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as XLSX, PDF, TXT or read online from Scribd
    Download as xlsx, pdf, or txt
    of 3

    VENDOR SCORECARD

    1 Not met 2

    VENDOR NAME: MONTH: November Met some 3 Met 4 Exceeded

    Ratings

    Routine Work ACCOUNT MANAGEMENT RESPONSIVENESS 50% Vendor contact is knowledgeable on products/services Vendor communicates all relevant information efficiently Vendor responds to requests and communications in timely manner Vendor provides information on "best in class" practices CUSTOMER SERVICE, QUALITY AND DELIVERY 30% Deliverables are prompt, complete and free of defects Products/services meet expectations Vendor provides proper support Vendor handles concerns/issues appropriately Vendor meets service/support commitments RELATIONSHIP 20% The partnership and teamwork with vendor contacts is strong Overall, the relationship with vendor is good

    Service Areas Electronic Compliance Interfaces

    Special Requests

    Score

    #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!

    F a c t o r s

    Score

    #DIV/0!

    VENDOR SCORECARD
    1 Not met

    VENDOR NAME: MONTH:

    Ratings

    2 Met some

    3 Met

    Service Areas Routine Work ACCOUNT MANAGEMENT RESPONSIVENESS 50% Vendor understands company's requirements Vendor contact is knowledgeable on products/services Vendor communicates all relevant information efficiently Vendor responds to requests and communications in timely manner Vendor provides information on "best in class" practices CUSTOMER SERVICE, QUALITY AND DELIVERY 30% Deliverables are prompt, complete and free of defects Products/services meet expectations Vendor provides proper support Vendor handles concerns/issues appropriately Vendor meets service/support commitments RELATIONSHIP 20% The partnership and teamwork with vendor contacts is strong Overall, the relationship with vendor is good Score Electronic Compliance Interfaces

    F a c t o r s

    Monthly Weighted Scores


    1 0.9 0.8 0.7 0.6 0.5 0.4 0.3 0.2 0.1 0 November

    Comments

    November
    4 Exceeded

    reas Special Requests Score

    #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!

    #DIV/0!

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