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Joongsub Kim
What Do Design
Reviewers Really
Do? Understanding
Roles Played by
Design Reviewers
in Daily Practice
What Do Design Reviewers Really Do?
Understanding Roles Played by Design
Reviewers in Daily Practice
Joongsub Kim
123
Joongsub Kim
College of Architecture and Design
Lawrence Technological University
Southfield, MI, USA
This Springer imprint is published by the registered company Springer Nature Switzerland AG
The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
Preface
v
vi Preface
visited my parents abroad. She is the type of person who genuinely wants to help
anyone who needs anything, any time. Thanks to generous anonymous reviewers, I
received many useful comments on the draft of this book. I greatly appreciate Springer
for publishing this book. The professional help and guidance provided by their editors
and staff is unmatched by any other publisher. I want to thank my wife Kay Seo for
putting up with me all these years. I am very grateful for her unconditional support,
patience, and belief in me and my work. Last but not least, my utmost sincere gratitude
goes out to the nearly 140 design reviewers across the country who participated in my
long interviews and surveys. Their extensive experience, knowledge, and insights
have informed my research in many ways.
1 Introduction . . . . . . . . . . . . . . . . ................. . . . . . . . . . 1
1.1 Background Information and Significance of Study . . . . . . . . . . 1
1.2 Chapter Organization . . . . . ................. . . . . . . . . . 4
References . . . . . . . . . . . . . . . . . . ................. . . . . . . . . . 6
2 Overview of the Current Status of Design Review . . . . . . . . . . . . . 7
2.1 Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.2 Goals of Design Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.3 Methods and Processes Involved in Design Review . . . . . . . . . 9
2.4 Empirical Approaches to Design Review . . . . . . . . . . . . . . . . . 12
2.5 A Brief History of Design Review in the United States,
and Comparison of Design Review in the United States
and Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...... 14
2.6 Successful Examples of Design Review . . . . . . . . . . . . ...... 16
References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...... 20
3 Emerging Themes in the Literature . . . . . . . . . . . . . . . . . . . . . . . . 23
3.1 Literature in Regulation and Design Review . . . . . . . . . . . . . . . 24
3.2 Design Review: Its Process and Guidelines . . . . . . . . . . . . . . . 25
3.3 Interrelationship of Interested Parties in Design Review . . . . . . 27
3.4 The Social Debate in Design Review . . . . . . . . . . . . . . . . . . . . 30
3.5 Goals and Implementation of Design Review in Light
of Reviewer’s Roles . . . . . . . . . . . . . . . . . . . . . . . . . . ...... 32
References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...... 35
4 Interview Results: The Design Reviewer as Educator . . . . . . . .... 39
4.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .... 39
4.2 Managing Who Knows What (and When): The Design
Reviewer as Educator . . . . . . . . . . . . . . . . . . . . . . . . . . . .... 41
4.2.1 Providing Mechanisms for Learning About
and Learning from Design Review and Participants .... 41
vii
viii Contents
8 Survey Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
8.1 Type of Design Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
8.2 Design Review Board Membership . . . . . . . . . . . . . . . . . . . . . 97
8.3 Reaction to the Four Hypothesized Roles . . . . . . . . . . . . . . . . . 98
8.4 The Four Roles in the Context of Difficult Challenges
Faced by Reviewers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
8.4.1 Challenges that Require the Ability to Educate . . . . . . . 103
8.4.2 Challenges that Require Facilitating . . . . . . . . . . . . . . . 105
8.4.3 Challenges that Require the Ability to Console . . . . . . . 106
8.4.4 Challenges that Require the Ability to Convene . . . . . . . 106
8.4.5 Challenges that Require Effective
Reviewing/Regulating . . . . . . . . . . . . . . . . . . . . . . . . . 107
8.5 Successful Design Review Cases, What Design Reviewers
Want the Public to Know, and the Four Roles . . . . . . . . . . . . . 109
8.5.1 Successful Design Review Cases: What Makes
Them Successful? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
8.5.2 What the Reviewers Want the Public Know . . . . . . . . . 118
8.6 Daily Tasks and the Four Roles . . . . . . . . . . . . . . . . . . . . . . . . 118
8.7 Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
9 Theoretical Underpinnings of the Four Hypothesized Roles . . . . . . 123
9.1 Relationship-Building . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
9.2 Collaboration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
9.3 Managing Differences, Building Consensus, Negotiation,
Mediation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
9.4 Learning and Incorporation of Expertise . . . . . . . . . . . . . . . . . . 134
9.5 Consoling: Dealing with Human Emotions . . . . . . . . . . . . . . . . 137
9.6 Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
10 Conclusion, Implications, Related Paradigms,
and Future Research . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
10.1 Pros (Strengths, Benefits, Opportunities) and Cons
(Weaknesses, Limitations, Liabilities, Challenges,
Unintended Consequences) of Design Review . . . . . . . . . . . . . 148
10.2 Politics in Design Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
10.3 The Relationship Between Design Review and Contemporary
Influential Urban Paradigms . . . . . . . . . . . . . . . . . . . . . . . . . . 153
x Contents
In the actual work of “design review,” planners and architects do much more than
simply “review” proposals. They educate many players in the development process;
they facilitate governance; they respond to complex emotions. They also convene
carefully ritualized meetings so that parties can build long-term cooperative rela-
tionships. Through such efforts, design reviewers enable mutual learning between
different groups, along with promoting public recognition of shared community
values and the interdependence of the diverse stakeholders. As a result, design
reviewers foster public discourse, public imagination, and civic responsibility.
My analysis suggests that in addition to acting as regulators of design quality,
design review staff play four important practical roles: “educators,” “facilitators,”
“therapists,” and “ritual conveners.” They do all this while saving time and money
for those participating in the design review process. Drawing upon interviews with
design review staff in cities across the USA, this analysis presents extensive
interview quotes that richly illustrate not only the complexity of design review
practice, but significant aspects thereof that also deserve further research.
xi
Chapter 1
Introduction
Abstract This chapter provides a general description of the rationale for conducting
the study and for organizing the book. How did the study come about? What is
the overall approach to the study? What research question is asked? What is the
hypothesis? Why is the study timely? Why is design review important? What is the
purpose of the study? What is the rationale for data collection? What chapters are
included and why? These questions will be addressed more generally here, but details
will be provided in relevant chapters later.
Design review involves more skill, complexity and drama than anyone thought. This
book shows how. Furthermore, design review practices matter, but how do they work?
This study shows what design reviewers really do.
Studies in architecture and urban design have recently been investigating how
“rules” (e.g., regulations, codes) affect the physical characteristics and quality
of cities (e.g., Anderson, Brees & Reninger, 2008; Beer, 2014; Carmona, 2017;
Carmona, Magalhaes, & Natarajan, 2017, 2018; Imrie 2007; Imrie & Street, 2011;
Lemar, 2015; Meijer & Visscher, 2006; Talen, 2009, 2012). Yet there are few
sources that investigate what regulators actually do to administer such rules. This
book addresses several significant practical roles that design reviewers often play
but which the current design review literature largely neglects. Based on the initial
interviews with design reviewers in fifteen large cities in the United States that were
conducted several years ago to inform this study, these roles include “convener,”
“facilitator,” “therapist,” and “educator.” The interview findings show that studying
and refining these four roles makes it possible to examine design review more
thoroughly and subsequently improve the practice of this vital function. Follow-up
research was conducted to study the four hypothesized roles more comprehensively,
and to investigate how performing these roles can produce positive effects on the
process and outcomes of design review as well as participants, including the larger
community with a stake in design review decisions.
Chapter 1: Introduction
This chapter lays out in general the main research question, the research goal, the
research method, and the significance of the research as well as the book’s organi-
zation. More details on the research question, the research goal, and the research
method will be covered later in appropriate chapters.
Chapter 2: Overview of the Current Status of Design Review
This chapter introduces the field of design review as it relates to the purpose of this
study. It focuses in particular on goals, processes, and practices of design review,
primarily in the United States but also secondarily in Europe, and for illustrative
purposes includes several sample cases that scholars have considered successful.
Chapter 3: Emerging Themes in the Literature
This chapter presents the outcomes of a literature review focused on topics that I
identify as strong themes in the current design review literature. The chapter high-
1.2 Chapter Organization 5
lights key trends in the literature on design review in architecture, urban design,
urban planning, and other related disciplines.
Additionally, in presenting an extensive literature review, Chaps. 2 and 3 provide
readers with an initial rationale and background ideas underpinning the four hypoth-
esized roles and discusses why there is value in exploring these roles. This sets the
stage for later chapters.
This chapter reports the outcomes of the questionnaire survey. The chapter focuses
on several key themes that run across the survey outcomes. The chapter will also
discuss the results of the survey as they pertain to the four hypothesized roles.
Chapter 9: Theoretical Underpinnings of the Four Hypothesized Roles
This chapter explores the implications of the interview and survey outcomes, and
explains how such outcomes are supported theoretically or conceptually by the liter-
ature in planning and allied fields. The main objective is to investigate how the four
hypothesized design review roles are supported by lessons or ideas from the literature
not only in design and planning but also in other social science fields. Additionally
this research hopes to explore the findings, data, and perspectives from various fields
to refine the concepts underlying the four hypothesized roles, to show what such
learning tells us about design review, and to indicate what kind of multi-disciplinary
approach would benefit this research.
The chapter also reviews findings from the literature in architecture, urban plan-
ning, urban design, sociology, psychology, environmental psychology, community
psychology, philosophy, education, law, and other social science fields used to
explain concepts that facilitate understanding the four proposed roles.
6 1 Introduction
This chapter discusses the key implications of the study, namely the planning, policy,
political, educational, and research implications of design review. This chapter draws
conclusions based on this study’s research and wraps up the research by discussing
the implications of study outcomes in terms of planning practice, education, politics,
research, and scholarship. In addition, the lessons from this study and directions for
future research are discussed.
References
Anderson, J. L., Brees, A. E., & Reninger, E. C. (2008). A study of American zoning board com-
position and public attitudes toward zoning issues. The Urban Lawyer, 40(4), 689–745.
Beer, C. (2014). The contingent public value of ‘good design’: Regulating the aesthetics of the
Australian urban built environment. Australian Journal of Public Administration, 73(2), 282–290.
Brown, L. J., Dixon, D., & Gillham, O. (2013). Urban design for an urban century: Shaping more
livable, equitable, and resilient cities. Wiley.
Carmona, M. (2017). The formal and informal tools of design governance. Journal of Urban Design,
22(1), 1–36.
Carmona, M., De Magalhaes, C., & Natarajan, L. (2017). Design governance: The CABE experi-
ment. Routledge.
Carmona, M., de Magalhães, C., & Natarajan, L. (2018). Design governance the CABE way, its
effectiveness and legitimacy. Journal of Urbanism: International Research on Placemaking and
Urban Sustainability, 11(1), 1–23.
Dawson, E., & Higgins, M. (2009). How planning authorities can improve quality through the
design review process: Lessons from Edinburgh. Journal of Urban Design, 14(1), 101–114.
Eia, U. (2011). Annual energy outlook 2011 with projections to 2035. Washington, D.C: Energy
Information Administration, United States Department of Energy.
Fischer, F. & Sirianni, C., D (1993). Critical studies in organization and bureaucracy. Philadelphia,
PA: Temple University Press.
Hawkins, K., & Thomas, J. M. (Eds.). (1989). Making regulatory policy. University of Pittsburgh
Press.
Imrie, R. (2007). The interrelationships between building regulations and architects’ practices.
Environment and Planning B: Planning and Design, 34(5), 925–943.
Imrie, R., & Street, E. (2011). Architectural design and regulation. Wiley.
Lemar, A. S. (2015). Zoning as taxidermy: Neighborhood conservation districts and the regulation
of aesthetics. Indiana Law Journal, 90, 1525.
Lipsky, M. (2010). Street-level bureaucracy: Dilemmas of the individual in public service (30th
anniversary expanded edition). New York, NY: Russell Sage Foundation.
Meijer, F., & Visscher, H. (2006). Deregulation and privatisation of European building-control
systems? Environment and Planning B: Planning and Design, 33(4), 491–501.
Scheer, B. C. (1994). Introduction: The debate on design review. In B. C. Scheer & W. F. E. Preiser
(Eds.), Design review: Challenging urban aesthetic controls (pp. 1–10). New York: Chapman
and Hall.
Scheer, B., & Preiser, W. (2012). Design review: Challenging urban aesthetic control. Springer
Science & Business Media.
Stamps, A. (2013). Psychology and the aesthetics of the built environment. Springer Science &
Business Media.
Talen, E. (2009). Design by the rules: The historical underpinnings of form-based codes. Journal
of the American Planning Association, 75(2), 144–160.
Talen, E. (2012). City rules: How regulations affect urban form. Washington, D.C.: Island Press.
Chapter 2
Overview of the Current Status of Design
Review
Abstract This chapter aims to discuss salient results of a literature review in the
field of design review for the purpose of this study. The discussion introduces readers
to the field of design review by focusing on the field’s goals, participants, methods,
procedures, practices, standards, policies, and rules. A brief history of design review
and several successful sample cases in the United States are included for illustrative
purposes.
2.1 Background
By definition design review generally includes architectural review, site review, his-
toric district review, and urban design review. The terms used to denote such reviews
differ across the United States. “The term ‘design review’ refers to a governmental
process, the purpose of which is to determine if a development project complies
with community design standards” (Stamps, 1994, p. 403, 2013). Some cities have a
design review board while others have a planning board that performs design review.
Such boards include several review members. Some reviewers are planners and others
are architects, economists, lawyers, or laypeople (e.g., local business owners).
“(Urban) aesthetic control,” “appearance review,” and the like are terms used to
refer to design review. Aesthetic controls are often determined by residents’ opinions
about visual images associated with their localities (Stamps, 1994, p. 404).
In general, the members of a design review board review applicants’ (e.g., prop-
erty owners’ or developers’) building design proposals or site design proposals to
determine whether such proposals meet local design review guidelines and policies
(as well as zoning constraints, land-use requirements, and building codes).
Some cities have both informal and formal review processes while others have only
formal processes. An informal process is often called pre-design review, and is useful
for developers or property owners who wish to hear early feedback from their cities’
review boards on their initial design proposals prior to submitting formal applications.
Applicants incorporate an informal review board’s input into final proposals for
formal design review.
The goals and motivations behind design review vary widely. The actual implementa-
tion of design review can be a community response to changes in a neighborhood that
cause residents to feel that the neighborhood no longer reflects a genuine or true com-
munity vision (Punter, 2007, 2010). In this case, design review is often implemented
in the form of design guidelines, adherence to which the design review process eval-
uates (Punter, 2007). Other motivations for design review can be attributed to design
professionals such as urban designers and planners. Many planners and designers
enter their professions to help implement changes in cities and neighborhoods and
to improve the appearance and functioning of cities (Preiser & Ostroff, 2001). In
this respect, the goal of design review can be to implement what a particular planner
views as positive change involving a city’s structure or neighborhood aesthetics.
Various definitions of design review have been offered by scholars, but they gen-
erally have several points in common. Design review involves: the preparation and
presentation of design work to a panel of third-party reviewers; public control of the
built environment; and engagement of design professionals with the public. Design
review also often concerns aesthetics and context. Within such a broad definition of
design review there exist various terminologies for evaluating proposals, including
“aesthetic control” and “design control.” The application of aesthetic control is more
specific than that of design control alone in terms of evaluating the appearance of
a building within its surroundings; design control may also include the “structural,
safety, and internal aspects of building design” (Delafons, 1994, p. 13). In gen-
eral, design review differs from most zoning, subdivision, and building regulations
because of its emphasis on appearance (Nasar & Grannis, 1999, p. 424).
George and Campbell contend that aesthetic controls are based on the belief that
there is a collective good in their application, which is greater than the sum of the costs
to each individual (George & Campbell, 2000, p. 163). In a similar vein, Carmona
(1998) observes that design review raises quality standards for development and
design decisions and considers public input to bridge the gap between laypeople
and professionals (as cited in Dawson & Higgins, 2009, p. 102). One objective of
design review is to direct a community’s orderly growth in a way that reflects its
future image of its city (Stamps, 1994, p. 404). To fulfill that goal, comparability is
promoted; Nasar and Grannis suggest that “compatibility does not necessarily require
one to mimic the surroundings. Rather it refers to the degree to which a proposal has
features that make it appear to fit with its surroundings” (Nasar & Grannis, 1999,
p. 425).
In addition to addressing the built environment context, design review also has a
social component through which it engages the public and those outside the design
profession. To that end Jones states:
Design review represents an increasingly important regulatory mechanism that purports
to provide a forum for public discussion and control over the aesthetic quality of the built
environment. It also can be viewed as an important means for design professionals to commu-
nicate about their projects with others interested in the development of the built environment.
(Jones, 2001, p. 23)
2.2 Goals of Design Review 9
Architects and urban designers are pushed beyond their typical roles when pre-
senting their designs to reviewers. Consequently, design review necessitates a level of
presentation, neighborhood involvement, and public relations that does not apply to
projects that are not subject to public review (Jones, 2001, p. 29). Some practitioners
object to devoting the extra time and resources required for reviewing submissions
and are leery of the restraint that design controls may place on their creativity. The
challenge is therefore to find a means of control that will serve the public inter-
est while affording creative designers the desired freedom of expression (Delafons,
1994, p. 13). Public interest is also addressed by Scheer (1994), who states that design
review is about “enhancing the quality of people’s lives, preserving the uniqueness of
a place, maintaining vitality, ensuring comfort and safety, and making new develop-
ment compatible with its surroundings” (as cited in Dawson & Higgins, 2009, p. 102).
According to the current understanding of design review in the United States, the
process involves defining contextually appropriate design aesthetics for the urban
domain that enhance quality of life, maintain historic character, build consensus on a
city image, and promote social interaction (Lemar 2015; Saxer 2009; Stamps 2013).
Design review processes employ several techniques. Historically the design review
process has followed a linear approach wherein the manager of the appropriate
department, usually the senior planner, sits at the head of the decision-making
process and oversees designs according to their adherence to aesthetic and zoning
controls (Juergensmeyer & Roberts 2013; Straus & Doyle, 1978). There has been
a shift in design review, however, requiring planners or architects representing the
review process to assume more dynamic roles. One early example of an alternative
to a top-down design review is the accordion approach, which has been used by
cities in the United States and Japan (Scheer & Preiser 2012; Straus & Doyle,
1978). Following this approach, all individuals or groups that are responsible for
final decisions, are affected by the decisions, or have the power to block decisions
are identified at the beginning of the review process. Design review staff members
identify and bring these parties together to identify other stakeholders who may
still be left out, and also to design and agree upon a collaborative planning process
(Straus & Doyle, 1978). This approach differs from using a mediator because the
person running the design review meetings does not get involved in decision-making
or evaluating participants. Instead, the person running the meeting helps assign the
tasks to be done and identify who will do them (Straus & Doyle, 1978).
To this extent the person leading the meeting takes on the role of a facilitator
(Straus & Doyle, 1978), which is congruent with the strategies suggested by Forester
(Forester, 1987, 1999a). Forester points out that the review and planning process is
deliberative (Forester, 1999b). This requires all parties to listen carefully and create
a forum for open discussion. Forester refers to this as practical planning theory,
10 2 Overview of the Current Status of Design Review
which intertwines process and product, acting and learning, relationship-building and
world-shaping, reaching beyond deal-making to the creative practice of deliberative
planning and design in the public sphere (Forester, 1999b, 2009).
Various schools of thought define the scope and specifics of facilitation differently,
but the theory of collaborative conflict management suggested by Godschalk and
Paterson functions much like Forester’s practical planning scheme. In traditional
public participation processes, such as public hearings, community disputes are often
exacerbated rather than resolved, which can lead to impasses in negotiations and
even lawsuits (Godschalk & Paterson, 1999). In collaborative conflict management,
staff can use techniques such as negotiation, facilitation, and mediation to identify
tradeoffs between parties, address differences, and build consensus among opposing
groups (Forester, 2009; Susskind & Cruikshank, 2006). There are three generally
accepted phases in the process of conflict management:
1. Pre-negotiation: gathering stakeholders, securing a neutral party, setting ground rules,
and agreeing to agendas and the mechanism for fact-finding
2. Negotiation: devising options for mutual gain, packaging and writing agreements, bind-
ing parties to their commitments, and ratification.
3. Implementation: linking agreements to formal decision-making processes, monitoring
conformance, and renegotiating as necessary.
(Godschalk and Paterson, 1999)
consultation with the public, while informal procedures include seeking advice from
colleagues and specialists (Punter & Carmona, 1997, p. 83). In particular, design
control procedures consist of planning officer consultation (as early as possible),
obtaining skilled/specialist advice, design briefing (or guidance, design frameworks),
application presentation (drawings, context, photomontage, design statements), pub-
lic consultation (applications), and implementation (procedures, phasing, enforce-
ment) (Punter & Carmona, 1997, p. 84).
Two general approaches to design review are utilized by cities: the more subjec-
tive discretionary review process and the standardized administrative design review
process (Nasar, Evans-Cowley, & Mantero, 2007; Nasar & Grannis, 1999). Dis-
cretionary design review applies to ordinances in which a decision is at reviewers’
personal discretion. Administrative design review applies to ordinances that limit
personal discretion by requiring projects to satisfy clear standards (Nasar & Grannis,
1999, p. 425). Administrative review is procedural and is less reliant on reviewers’
opinions.
Discretionary review has been criticized as too subjective because of the lack of
empirical evidence or explicit criteria used to guide reviewers’ judgments. At their
worst, discretionary review procedures “completely lack demonstrable a priori links
to a public interest” (George & Campbell, 2000, p. 172). This situation is not unique to
the United States. Dawson and Higgins state that “Britain’s ‘discretionary’ planning
system means that the interpretation of design policies can be a complex process
resulting in risk and uncertainty for everyone involved in the development industry”
(Dawson & Higgins, 2009, p. 103). Nasar and Grannis contend that communities
reduce problems by improving discretionary review procedures through replacing
ambiguous or unstated criteria with clear, explicit criteria (Nasar & Grannis, 1999,
p. 433). Balancing the competing interests of decision-makers and the public while
linking aesthetic controls to the public interest is best achieved when controls are
applied early in the design or decision process. In that sense, aesthetic controls that
intervene earlier in the design process are both fairer and more likely to succeed
(George & Campbell, 2000, p. 173).
Another option for implementing discretionary design review is to include incen-
tives. George and Campbell (2000, p. 174) argue that, “to take advantage of incen-
tives, designers must submit themselves to a discretionary review. Because designers
could choose whether to subject themselves to review, this would be one situation
in which discretionary review would be acceptable.” This type of design control is
termed “design guidance” by Delafons. In a study conducted by Lightner, it was
found that “a large majority (81%) of jurisdictions that engaged in design guid-
ance reported that not all projects are subject to review, and that the process varies
according to circumstances” (as quoted in George & Campbell, 2000, p. 165).
12 2 Overview of the Current Status of Design Review
discussed above. Responses to survey questions were analyzed and compiled into
tables for presentation. Reviewers wishing to use this method to bolster support for
their recommendations would present data at a design review meeting.
To gain perspective on feelings in relation to physical design elements of archi-
tecture, Stamps researched aesthetic controls from a scientific perspective (Stamps,
2013). Psychological scaling focuses on the study of psychological responses to
physical stimuli (Stamps, 1994, p. 404). This approach may involve asking questions
about respondents’ preference between several choices, comparison of the appropri-
ateness of proposed projects within the aesthetics of a site context, and preferences
for specific design elements (Stamps, 1994, p. 404). Urban designers find evaluation
based on specific elements of a design to be the most effective means for enforc-
ing or verifying urban design guidelines (Stamps, 1994, p. 404). This approach is
preferable because the empirical evidence is immediately applicable to the problem
at hand; responses that point to strong preferences for or against a design element
direct reviewers toward the questions they need to ask in the design review. Psycho-
logical scaling requires a visual presentation of design proposals to a group of public
respondents.
Design reviewers may find it challenging to ensure the high quality of presentation
graphics. Findings from an extensive literature review and survey conducted by
Stamps indicate that color photographs and drawings closely resembling buildings
(rather than conceptual renderings or photo montages) are the most effective and
most preferred media for submission to design review, and that reviewers are more
concerned with the actual design than with presentation media. Finally, due to the
varying preferences for various forms of visual media, the use of a standardized
format for submissions is recommended (Stamps, 1994, p. 406). This finding was
also applied to the 1999 study by Nasar and Grannis in which color photographs
were used to garner accurate responses to their survey in a similar study. Obtaining a
broader range of inputs allows design reviewers to confirm that their design guidelines
match public preferences for particular architectural aesthetics.
Design competition may occur as one element or method utilized in a design
review. In an analysis of high-rise building proposals in San Francisco, the process
follows a traditional design jury format, with the added element of the professional
opinion of an architectural critic and a psychological scaling component (Stamps,
1994, p. 408). Scaling found that roof lines, massing, and architectural details all con-
tributed to respondents’ preferences, while the review board was limited to responses
in one of four categories based on visual quality. This mixed-method approach in
evaluating competition entries makes it possible to achieve a more detailed under-
standing of aesthetic preferences through triangulation of data between the findings
of psychological, jury, and expert opinions.
Could this approach work in a typical design review process? In a similar vein,
what happens when neighbors (non-expert citizens) have strong views about partic-
ular design issues or design review decisions? What is the relationship between the
objectives of design review and popularity? If neighbors or citizen stakeholders like
a design, does that solve the design review problem or fulfill design review goals?
When does it happen or not happen? The current literature does not fully address these
14 2 Overview of the Current Status of Design Review
issues. Nevertheless, the abovementioned studies by Stamps and Nasar and Grannis
are significant in that they researched aesthetic controls from a scientific perspective.
In particular, their approaches suggest ways in which design reviewers can improve
review processes by validating their design guidelines with empirical evidence, or
using scientific protocols to support their claims. Despite these contributions, how-
ever, research on design review from an empirical scientific perspective remains rare.
More diverse empirically based studies are needed to address the questions raised
above and other related issues.
various sources including residents and utilities (Punter, 1994, p. 51). In the United
States, cities that follow administrative review use panels appointed by local planning
authorities to judge applications.
In the article “Developing Urban Design as Public Policy: Best Practice Principles
for Design Review and Development Management” (Punter, 2007; also discussed
in Punter, 2003), Punter offers twelve design principles for effective urban design
implementation in the design review process (see below).
Principles for Progressive Urban Design Review
(Punter, 2003, P. xxvii)
Community Vision:
3. Harnessing the broadest range of actors and instruments (i.e., taxes, subsidies, land
acquisition) to promote better design (Lai, 1988, p. 430–431).
4. Mitigating the exclusionary effects of control strategies and urban design regulations
(Lai, 1988, p. 430).
5. Integrating zoning into planning and addressing the limitations of zoning (Lai, 1988,
pp. 431–432).
6. Maintaining a commitment to urban design that goes well beyond elevations and aes-
thetics to embrace amenity, accessibility, community, vitality, and sustainability (Scheer,
1994, p. 9).
7. Basing guidelines on generic design principles and contextual analysis and articulating
desired and mandatory outcomes (Blaesser, 1994, p. 50).
8. Accommodating organic spontaneity, vitality, innovation, and pluralism, and not attempt-
ing to control all aspects of community design (Blaesser, 1994, p. 50; Lai, 1988, p. 428).
Due Process:
9. Identifying clear a priori roles for urban design intervention (Lai 1988, 425; Scheer
1994, pp. 6–7).
10. Establishing proper administrative procedures with written opinions to manage admin-
istrative discretion, and with appropriate appeal mechanisms (Lai 1988, 427; Scheer
1994, pp. 3–4).
2.6 Successful Examples of Design Review 17
11. Implementing an efficient, constructive, and effective permitting process (Scheer 1994,
pp. 5–7).
12. Providing appropriate design skills and expertise to support the review process (Scheer
1994, pp. 5–7).
The first two principles fall under the heading of Community Vision, which
acknowledges the need for design regulations to be based on a coherent, community-
derived vision of what is meant by good design or suitable future form for urban
development (Punter, 2007). The three examples Punter offers as successes are Port-
land (Oregon), Barcelona, and Vancouver (Canada). Portland and Barcelona excelled
at participatory urban design and policies that engaged their communities (Punter,
2007). Punter also uses the Portland example to point out the importance of clearly
written urban design policies based on careful analysis of local conditions, and that
of understanding that good municipal urban design must be long-term, comprehen-
sive, and coordinated. Vancouver was offered as an excellent example of the use of
consultants and collaborative planning (Punter, 2007). Punter explains:
Vancouver’s city-wide plan, neighborhood visions, and sub-area development plans provide
the vision, while its cooperative planning, development levies and discretionary zoning
system and guidelines support the pursuit of quality design. Its practices are based on generic
and contextual design principles, while its processes are transparent, participative, backed
by peer review, predictable, and effective. (Punter, 2007, p. 169)
shared objectives that involve making changes in land-use and form. Moreover, mea-
sures are taken to prevent gentrification (Cullingworth & Caves, 2003; Punter, 2002,
p. 268). Substantive design principles and guidelines incorporate widely accepted
generic design principles modified to fit local contexts, with clear statements of
preferable uses (Punter, 2002, p. 270; Scheer & Preiser, 1994, 2012). Design review
based on due process follows “clear rules for intervention, proper administrative pro-
cedures to manage discretion, clear records of decisions, and appeal mechanisms”
(Dawson & Higgins, 2009; Punter, 2002, p. 270). As a whole these principles are
administered by individuals with expertise and design skills (Punter, 2002, p. 270,
2003). Vancouver has a successful design review process that is based on lessons
learned from the positive and negative aspects of major American cities’ procedures.
Success is evidenced by the sustained growth of the region and recognition of it as
one of the best-planned cities.
Portland, Oregon
The City of Portland has adopted a flexible strategy for design control that is first
built up from the downtown context, then modified and applied to inner city neigh-
borhoods, mature suburban areas, and the urban fringe (Punter & Carmona, 1997,
p. 146). Taking advantage of a flexible metropolitan design control framework, it pro-
vides a vision for the public to discuss and debate, and forms a link between proposals
and design control policies (Punter & Carmona, 1997, p. 146). Hearings for design
proposals involve a city staff member presenting a proposal and the criteria by which
it will be judged, a slide show illustrating the design, and hearing testimony given
by the applicant, the neighborhood, and other interested parties (Portland Bureau of
Planning, 1992, p. 142). The review board is then given a chance to ask questions,
the review officer drafts a written resolution, and the rest of the board votes (Portland
Bureau of Planning, 1992, p. 142).
Corporations, developers, and investors are also addressed by Portland’s strategy,
through the establishment of public objectives and actions regarding changes to
urban form, the townscape, and the public realm (Punter & Carmona, 1997, p. 146).
Objectives are outlined in Portland’s Developer’s Handbook, which incorporates
zoning, design guidelines, and review principles. Included in this handbook are a
flow-chart of the review process, checklists of design fundamentals relating to the
image of the City of Portland, and maps of central city sub-districts (Portland Bureau
of Planning, 1992). Former Oregon Governor Tom McCall envisioned the heart
of the city based on the open spaces of the European piazza; his vision has been
translated into what is now referred to as “Portland’s living room.” Courthouse Square
functions as a light rail and bus transfer point, a site for outdoor concerts, and an
open space for social interaction (Duhl & Sanchez, 1999, p. 28). The World Health
Organization declared Portland’s urban design successful because it incorporates
principles of pedestrian-centered development, encourages the use of alternative
forms of transportation, and features open spaces. Courthouse Square was honored
by the American Planning Association as one of America’s Ten Great Public Spaces
in 2008 (APA, 2008).
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CHAPTER IV.
A fter the departure of the Ionians the Achæans divided their land
and lived in their towns, which were 12 in number, and well
known throughout Greece. Dyme first near Elis, and then Olenus,
and Pharæ, and Tritea, and Rhypes, and Ægium, and Cerynea, and
Bura, and Helice, and Ægæ and Ægira, and last Pellene near
Sicyonia. In these towns, which had formerly been inhabited by the
Ionians, the Achæans and their kings dwelt. And those who had the
greatest power among the Achæans were the sons of Tisamenus,
Däimenes and Sparton and Tellis and Leontomenes. Cometes, the
eldest of Tisamenus’ sons, had previously crossed over into Asia
Minor. These ruled over the Achæans as also Damasias (the son of
Penthilus, the son of Orestes), the brother of Tisamenus. Equal
authority to them had Preugenes and his son Patreus from
Lacedæmon; who were allowed by the Achæans to build a city in
their territory, which was called Patræ after Patreus.
The following were the wars of the Achæans. In the expedition of
Agamemnon against Ilium, as they inhabited both Lacedæmon and
Argos, they were the largest contingent from Greece. But when
Xerxes and the Medes invaded Greece, the Achæans as far as we
know did not join Leonidas at the pass of Thermopylæ, nor did they
fight under Themistocles and the Athenians in the sea-fights off
Eubœa and Salamis, nor were they in either the Lacedæmonian or
Athenian list of allies. They were also behind at Platæa: for
otherwise they would certainly have been mentioned among the
other Greeks on the basement of the statue of Zeus at Olympia.[5] I
cannot but think they stayed behind on each of these occasions to
save their country, and also after the Trojan War they did not think it
befitting that the Lacedæmonians (who were Dorians) should lead
them. As they showed long afterwards. For when the
Lacedæmonians were at war with the Athenians, the Achæans
readily entered into an alliance with the people of Patræ, and were
equally friendly with the Athenians. And they took part in the wars
that were fought afterwards by Greece, as at Chæronea against
Philip and the Macedonians. But they admit that they did not go into
Thessaly or take part in the battle of Lamia, because they had not
yet recovered from their reverse in Bœotia. And the Custos
Rotulorum at Patræ says that the wrestler Chilon was the only
Achæan present at the action at Lamia. I know also myself that the
Lydian Adrastus fought privately (and not in any concert with the
Lydians) for the Greeks. This Adrastus had a brazen effigy erected to
him by the Lydians in front of the temple of Persian Artemis, and the
inscription they wrote upon it was that he died fighting for the Greeks
against Leonnatus. And the pass at Thermopylæ that admitted the
Galati was overlooked by all the Peloponnesians as well as by the
Achæans: for as the barbarians had no ships, they thought they had
nothing to fear from them, if they strongly fortified the Isthmus of
Corinth, from Lechæum on the one sea to Cenchreæ on the other.
This was the view at that time of all the Peloponnesians. And when
the Galati crossed over into Asia Minor in ships got somewhere or
other, then the Greeks were so situated that none of them were any
longer clearly the leading state. For as to the Lacedæmonians, their
reverse at Leuctra, and the gathering of the Arcadians at
Megalopolis, and the vicinity of the Messenians on their borders,
prevented their recovering their former prosperity. And the city of the
Thebans had been so laid waste by Alexander, that not many years
afterwards when they were reduced by Cassander, they were unable
to protect themselves at all. And the Athenians had indeed the good
will of all Greece for their famous actions, but that was no security to
them in their war with the Macedonians.
[5] See Book v. ch. 23.
CHAPTER VII.