Future Land Templates
Future Land Templates
Future Land Templates
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5. Reassurance: Finally, after agreement: I’m pleased to
hear that. Now …
* Rest assured, this is quite a common It is
nothing to get alarmed about… 7. Checking understanding:
* Let me reassure you that eczema is self-
limited. 1. Is that clear // am I clear so far? // How
* Don’t worry, if you can follow my does that sound// Am I clear till now?
advice you will get much better soon. 2. Do you think you can do that // Do you
* Don’t worry it will go away by itself in a feel comfortable about my advice?
few days with some rest. 3. Do you have any question so far //
* I know it sounds difficult at first but would you like me to tell you more about
with practice, I am sure you will be able to that?
* I am sure you won’t have any more
trouble 8. Signposting:
* The staff here are very experienced and
will take good care of you. A. First of all …
* as I said before // as I told you earlier …
6. Reluctant Patient: B. I’m concerned about your smoking
habit. It is important to // necessary to stop
A. I really appreciate your concern smoking
* I can understand your worries * I have to highlight/ emphasize the
* I know how you feel but let me … importance of … it is very beneficial for
B. I completely understand your busy you.
time, but your health is my priority, what * I recommend that // I strongly advice
is more important your health or your job? that you should lose weight.
so I think you should find some time to… C. For this reason … therefore..., so…
What is more important the risk of …or… however…, in addition... also..., now…
C. Let me assure you, if you follow my D. that is a good question and let me
advice the risk of heart attack will be explain to you that …
greatly reduced; however, if you do not * It is a good idea to…
follow my advice and continue to smoke
then the risk of heart attack is much 9. Ending:
higher.
you don’t want that to happen, do you? A. Do you have any more question?
D. Let me explain to you why the insulin
therapy is necessary for you. * Hope you feel better soon.
E. Of course you will need to continue…
However, I don’t think …. will be helpful * Wish you a speed recovery.
in your situation. I would prefer
alternatives. B. I would like to see you in a week, don’t
*I understand … but let me explain to you hesitate to call me if you have any
why it is not a good choice for you to … concerns.
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10. Special Cases
1. Breaking bad news: 4. Quit smoking:
Now in order to quit smoking, I
A. June, we have the test results back recommend that you attend our
and I’m sorry to tell you that the cause hospital’s quit smoking program. They
of your symptoms could be more run regular classes and I can tell you
serious than you think and that is a risk that it has helped many patients
that …. succeed in giving up smoking. Would
B. I realize that this come as a shock to you like to do that?
you (pause) 5. Alcohol addiction:
C. It is a very important that we do a Is quite a serious condition, and you
few further investigations including … really need some outside support to
D. Fortunately, we caught it early and help you overcome this. Therefore, I
there are some treatment options such recommend that you contact alcoholics
as chemotherapy. anonymous, or I can contact them on
E. We will keep a close on you and be your behalf, and arrange an
sure you are in very good hands. appointment. How does that sound?5.
F. It may be a good idea to talk to 6. Starting insulin:
someone about this. Do you have any I understand that self-injecting insulin
relative or close friend who can help can be challenging at first, but at our
you and provide support? clinic we run weekly training programs
which are run by our nurses. They can
2. Refer to a dietician: take you through the process step by
Now regarding your diet, I can refer step and help you gain confidence.
you to a dietician and they can provide Would you like me to make an
really good guidelines and healthy food appointment for you?
options.
3. refer to physiotherapy: 7. Exercise:
One way to speed up the recovery You need to start an exercise program,
process and to increase mobility is to and I recommend joining a local gym
visit a physiotherapist. They will be or sports Centre. They will be able to
able to design a rehabilitation program create a fitness program that can help
based on your needs and it can make a you lose weight and feel healthier. Do
big difference. Would you like to try you think you can do that?
that?
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