Dell Unity Newsletter – July 2022

DELL UNITY
QUARTERLY
SUPPORT
HIGHLIGHTS
July 2022

Contents
Time to Upgrade? ............................................................................................................................................ 2
Recommended Code ..................................................................................................................................... 2
Unity Operating Environment ......................................................................................................................... 3
Connectivity ..................................................................................................................................................... 3
SRS Gateways using End of Service Life (EOSL) versions will lose connectivity in October .......................... 3
Unity arrays running OE 5.0.3 and older and using Integrated SRS will lose connectivity in October ............. 4
Technical Advisories and Security Advisories .............................................................................................. 4
Top Customer Viewed Knowledgebase Articles ........................................................................................... 5
New Knowledgebase Articles ......................................................................................................................... 6
Subscribe to our newsletter.......................................................................................................................... 10
Access the SolVe website here .................................................................................................................... 10
We want to hear from you! ............................................................................................................................ 10

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 Dell Unity Newsletter – July 2022

Time to Upgrade?

Have you updated to

the Latest Code yet?
Updating/Upgrading to the latest code is
important. Customers on newer code enjoy
greater functionality and fewer outages/service
requests.

Updating to code levels that have been

released in the last 12 months ensures that you
can take advantage of the newest features,
functionality, fixes and security enhancements.
For Unity that means 5.1.1 or greater.
Updating to the Latest Code OR Target Code
ensures that you can take advantage of the
newest features, functionality, fixes, and
security enhancements.

Recommended Code

Dell Unity Operating Environment (“Unity OE”) 5.2.1.0.5.013 is the latest release for all Dell Unity (“Unity”)
products. It was released on July 28, 2022. This version adds support for USGV6-R1 Certification. USGV6R1
is the first update to a set of protocol specifications published by the Internet Engineering Task Force (IETF),
encompassing basic IPv6 functionality. It includes specific requirements and key optional capabilities for
routing, security, multicast, network management, and quality of service. This OE version includes the latest
drive firmware bundle, V20. Unity OE and drive firmware are customer upgradable.

Target Code

Dell Technologies has established Target Code for each product to ensure stable and reliable environments.
Target Code is a specific code release that has successfully met specific criteria that enables it to be a highly
trusted and recommended code release. Dell Technologies encourages customers to upgrade to a Target
Code version to ensure a stable and reliable environment. If a customer requires features or enhancements
that are provided by a new version, the customer should upgrade to that version. The current Target version
for all Unity models is 5.1.3.
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 Dell Unity Newsletter – July 2022

Unity Operating Environment

Model Code Family Target Code Run Time Hours
Table entries 4.x and 5.x 5.1.3.0.5.003 >16.7 million hours

Recommended Drive Firmware Bundle

The latest version of the drive firmware bundle is V20. Customers are advised to regularly update their drive
firmware using the latest drive firmware bundle. Drive firmware is customer upgradable using the Drive
Firmware upgrade wizard in Unisphere. You will see a Unisphere alert when new firmware is available for your
specific drives. The wizard will download and install the latest firmware.
You can read the drive release notes from the link here: 000021322

Connectivity

Your Action May be Required to

Keep your Unity Array Connected
as older SRS versions are Retired

SRS Gateways using End of Service Life (EOSL) versions will lose connectivity in October
Secure Remote Services (SRS) Virtual Edition versions 3.40 and older are all beyond their End of Service
Life (EOSL) Date and no longer supported. Per DTA 193441, on October 15, 2022, the SSL Certificates will
expire and will not be regenerated. This will mean the EOSL versions will not connect to Dell as of October
2022. To continue to receive the benefits of SRS, SRS code updates are needed before October. See KB
188341 for the upgrade path. To update SRS login to the SRS Gateway and click on “View Update” within
the banner at the top of the dashboard. For the best connectivity experience follow the same process and
upgrade from SRS 3.52 to Secure Connect Gateway.

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 Dell Unity Newsletter – July 2022

Unity arrays running OE 5.0.3 and older and using Integrated SRS will lose connectivity in
October
The version of SRS in Unity OE versions 5.0.3 and older are all beyond their End of Service Life (EOSL)
Date and no longer supported. On October 15, 2022, the SSL Certificates will expire and will not be
regenerated. This will mean Dell will not be able to remotely monitor any Unity array using Integrated SRS,
unless the OE is upgraded to 5.0.4 or newer. To continue to receive the benefits of SRS, please upgrade the
OE before October 14, 2022. The Unity OE is customer upgradable.

Technical Advisories and Security Advisories

The following Advisories were released in the last 1.5 years.

Article ID Dell Technical Advisories Date

DTA 195555 Arrays with Continuous Availability (CA) enabled may experience Jan 26, 2022
Storage Processor (SP) panics after upgrading to 5.1.2
Resolution: Upgrade to Unity OE version 5.1.3 or newer
DTA 193441 Secure Remote Services Virtual Edition: Versions 3.40 and earlier may Dec 14, 2021
lose connectivity or feature availability on October 15, 2022, as a result
of certificate expiry
Resolution: Update the SRS version to 3.52 or upgrade to
Secure connect gateway 5.1 or later
DTA 185837 Dell EMC Unity: MetroSync (File Sync) replication destination may May 11, 2021
experience inconsistent data (User Correctable)
Resolution: Upgrade to Unity OE version 5.0.7 or newer
DTA 183819 Dell EMC Unity with CTA: Incomplete rehydration of files while using Mar 29, 2021
CTA 12.1 Recall task or Delete Orphans task with file sizes of 2 MB or
larger.
Resolution: Upgrade to Unity OE version 5.0.7 or newer
DTA 183830 Arrays with drives running firmware version C342 and OE version 4.X Mar 8, 2021
can experience hung drives after updating to Unity 5.X
Resolution: Upgrade drive firmware to latest version
Article ID Dell Security Advisories Date
DSA- 2022-209 Security Update for Multiple Vulnerabilities July 29, 2022
DSA-2022-138 Security Update for a Cross-Site Scripting Vulnerability May 11, 2022
DSA-2022-021 Security Update for Multiple Vulnerabilities April 29,2022
DSA-2021-294 Security Update for Apache Log4j Remote Code Execution Vulnerability Jan 24, 2022
(CVE-2021-44228, CVE-2021-45046, and CVE-2021-45105)
DSA-2021-271 Security Update for Multiple Vulnerabilities Jan 6, 2022
DSA 2021-139 Security Update for Multiple Vulnerabilities Jul 1, 2021
DSA 2021-083 Security Update for Multiple Vulnerabilities Apr 19, 2021

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 Dell Unity Newsletter – July 2022

Top Customer Viewed Knowledgebase Articles

The following Knowledgebase articles were frequently referenced in the previous 90 days:

Article Number Article Title

Using Continuous Availability when upgrading to version 5.1.2 may cause SP panics
000195010
(User Correctable)
000195767 Unity OE 5.0.X and 5.1.X Upgrade Considerations (User Correctable)
Integrated SRS may stop working after July 14th, 2021 for Dell EMC Unity OE below
000183761
5.0.4 (User Correctable)
000191642 Prevention of Multi-bit CRC errors on certain drive types (Dell EMC Correctable)
VNX, VNXe, Dell Unity: CVE-2022-22963 and CVE-2022-22965 Vulnerability (User
000198095
Correctable)
Host xxxx does not have any initiators logged into the storage system (Customer
000188553
Correctable)
ESXi host upgrades from VMware 6.7 to 7.0 turned on Storage I/O Control (SIOC) may
000182816
cause performance issues (User Correctable)
Upgrading to Unity OE code to 5.1 fails with warning related to drive firmware 342
000190979
(DTA 183830)
After update Windows server can no longer connect to event logs exported from NAS
000189093
servers (Dell EMC Correctable)
Invalid NFS exports cause SPs to panic and go into service mode on version 5.1.2
000197235
(User Correctable)
000200086 Users cannot access CIFS / SMB share on NAS Server (Dell Correctable)
000195884 SP panic can occur if a rebalance runs during NDU (Dell EMC Correctable)
Restoring Lost or Deleted Data from File System Snapshots for Windows Host (User
000197169
Correctable)
000199194 Upgrading a system that has an advanced replication topology
Receiving warning when trying to modify the NTFS permission on the root of the share
000198467
folder (User Correctable)
000196713 Storage Performance Analysis and Sizing for the IBM i host platform
Re-imaging array after UnityClear array sanitize operation may cause rescue reason
000196451
0x0b00 BOOTFL and 0xFC0B0304 - Image failed integrity check

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 Dell Unity Newsletter – July 2022

New Knowledgebase Articles

The following Knowledgebase articles were created recently.

Article Number Article Title Date

000199194 Upgrading a system that has an advanced replication topology 5-May-22
000199326 Replication interface creation failed (Error Code: 0x1900000011) (User 10-May-22
Correctable)
000199915 Several drives in expansion enclosures showing as faulted (User 19-May-22
Correctable)
000200086 Users cannot access CIFS / SMB share on NAS Server (Dell 25-May-22
Correctable)
000200131 Replication Starts a Full Sync After upgrade to 5.1.x (Dell Correctable) 26-May-22
000200192 Some information is displayed in English even after the Language 30-May-22
Pack was applied in Unisphere (User Correctable)
000200226 Customers using SFTP to access Unity systems may experience 31-May-22
unexpected SP reboots (Dell Correctable)
000200208 Unable to access the Unisphere UI with a message saying "Log in 31-May-22
Successful" (User Correctable)
000200276 Unable to restore a replicated LUN from snapshot after LUN 2-Jun-22
expansion (User Correctable)
000200516 Customers using Tree Quotas could experience SP panics or offline 10-Jun-22
filesystems when running OE 5.2.x (User Correctable)
000201423 Not able to create traditional pool from Unity GUI OR Raid 5/10 not 12-Jul-22
available when creating pool from Unity GUI (Dell EMC Correctable)
000201270 How to traceroute using CLI command (User Correctable) 7-Jul-22
000201514 Replication session encountered an error that halted its progress (User 14-Jul-22
Correctable)

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 Dell Unity Newsletter – July 2022

Videos

Part type Part Time Video

Drives Add a 2.5-inch drive to 25-drive Disk Array Enclosure 1:14 Watch Video
(DAE)

Replace a 2.5-inch drive in a 25-drive DAE 2:50 Watch Video

Add an optional 3.5-inch drive to a 15-drive DAE 1:14 Watch Video

Replace a 3.5-inch Drive in a 15-drive DAE 2:50 Watch Video

Replace a DPE internal M.2 drive: 3:28 Watch Video

Unity x00/F Series, x50/F Series, and 380/F

Replace a DPE internal M.2 drive: 3:23 Watch Video

Unity 480/F, 680/F, 880/F

DAE Add a 15-drive Disk Array Enclosure (DAE) 2:15 Watch Video

Add a 25-drive DAE 2:17 Watch Video

Replace a DAE enclosure 5:15 Watch Video

Power Replace a Disk Processor Enclosure (DPE) Power 2:40 Watch Video
Supply Supply

Replace a 25-drive DAE power supply with cooling 1:32 Watch Video
Module

Fan / Replace a DPE cooling module: 3:52 Watch Video

Cooling Unity x00/F Series, x50/F Series, and 380/F

Replace a DPE cooling module 3:02 Watch Video

Unity 480/F, 680/F, 880/F

I/O Module Add an optional I/O module 2:20 Watch Video

Replace a faulty I/O module 2:20 Watch Video

Memory Replace a DPE DIMM: 3:48 Watch Video

Unity x00/F Series, x50/F Series, and 380/F

Replace a DPE memory module 3:00 Watch Video

Unity 480/F, 680/F, 880/

Embedded Replace a faulty Embedded Module 2:44 Watch Video

Module

Port Card Add a DPE 4-Port Card to the embedded module 3:28 Watch Video

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 Dell Unity Newsletter – July 2022

Part type Part Time Video

Link Control Replace a Link Control Card (LCC) in a 15 Drive DAE 3:47 Watch Video
Card
Replace a Link Control Card (LCC) in a 25 Drive DAE 3:42 Watch Video

SFP+ Add a CNA (Converged Network Adapter) SFP+ 4:10 Watch Video
Transceiver (Small Form-factor Pluggable) transceiver

Replace an SFP+ transceiver 2:38 Watch Video

Storage Replace a Storage Processor (SP) 8:25 Watch Video

Processor

Quick Start DPE Quick Start: Unity x00/F Series, x50/F Series, and 3:14 Watch Video
– Install 380/F

DPE Quick Start: Unity 480/F, 680/F, 880/F Series 2:55 Watch Video

End of Standard Support

The updated Dell Infrastructure Solutions Group Software Standard Support Policy is available here:
docu102223

These tables provide the upcoming hardware and OE software EOSS* dates for all Unity products:

Unity System End of Standard Support dates:

Model EOSS* Date

Dell EMC Unity 300 July 31, 2025
Dell EMC Unity 300 DC TBD
Dell EMC Unity 300F July 31, 2025
Dell EMC Unity 350F July 31, 2025
Dell EMC Unity 350F TBD
DC Dell EMC Unity 400 July 31, 2025
Dell EMC Unity 400 DC TBD
Dell EMC Unity 400F July 31, 2025
Dell EMC Unity 450F July 31, 2025
Dell EMC Unity 450F TBD
DC Dell EMC Unity 500 July 31, 2025
Dell EMC Unity 500 DC July 31, 2025
Dell EMC Unity 500F July 31, 2025

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 Dell Unity Newsletter – July 2022

Dell EMC Unity 550F July 31, 2025

Dell EMC Unity 550F July 31, 2025
DC
Dell EMC Unity 600 July 31, 2025
Dell EMC Unity 600 DC July 31, 2025
Dell EMC Unity 600F July 31, 2025
Dell EMC Unity 650F July 31, 2025
Dell EMC Unity 650F July 31, 2025
DC Dell EMC Unity XT 380 TBD
Dell EMC Unity XT TBD
380F Dell EMC Unity XT 480 TBD
Dell EMC Unity XT TBD
480F Dell EMC Unity XT 680 TBD
Dell EMC Unity XT TBD
680F
Dell EMC Unity XT 880 TBD
Dell EMC Unity XT TBD
880F
Unity Operating Environment software, Release dates and End of Standard Support dates:

Product Version Release Date EOSS* Date Release Notes Link

Unity OE 4.5 31-Jan-19 31-Jan-22 docu92422
Unity OE 5.0.0 27-Jun-19 30-Jun-22 docu94618
Unity OE 5.0.1 23-Oct-19 31-Oct-22 docu96122
Unity OE 5.0.2 16-Jan-20 31-Jan-23 docu97010
Unity OE 5.0.3 18-May-20 31-May-23 docu98322
Unity OE 5.0.4 10-Nov-20 30-Nov-23 docu101181
Unity OE 5.0.5 3-Dec-20 31-Dec-23 docu101510
Unity OE 5.0.6 8-Jan-21 31-Jan-24 docu102200
Unity OE 5.0.7 15-Apr-21 30-Apr-24 docu103661
Unity OE 5.0.8 24-Jan-22 31-Jan-25 manual21649371
Unity OE 5.1.0 21-Jun-21 30-Jun-24 docu104562
Unity OE 5.1.1 01-Oct-21 31-Oct-24 docu106348
Unity OE 5.1.2 29-Dec-21 31-Dec-24 manual26837919
Unity OE 5.2.0 29-Apr-22 30-Apr-25 manual21096329
Unity OE 5.2.1 28-Jul-22 31-Jul-25 manual19651287
* EOSS = End of Standard Support. EOSS indicates the date after which standard technical support is no longer available.
Post Standard Support for the hardware may be available after EOSS.

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 Dell Unity Newsletter – July 2022

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Published August 2022

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