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Human Resource
th
Management, 8 edition
by Raymond J. Stone

Prepared by
Andrew Zur, University of Melbourne

© John Wiley & Sons Australia, Ltd


Human Resource Management, 8th edition

Chapter 7
Employee selection
Multiple choice questions

1. In their selection processes, employers are giving increasing emphasis to:

a. computer-based skills.
*b. behavioural and attitudinal characteristics.
c. assessment centres.
d. unstructured interviews.

General Feedback:
Page 252. Learning Objective 1. Factual. Many organisations are focussing on job applicants'
cultural fit and thus on attitudes and behaviours in their selection decisions believing that job
skills are more trainable.

2. Selection criteria should:

a. include all the performance indicators identified in recruitment.


b. correspond closely to how a job is performed now and in the future.
*c. be consistent with the organisation's strategic direction and culture.
d. reflect the standard of applicants from which a choice is to be made.

General Feedback:
Page 252. Learning Objective 1. Factual. An organisation's success depends on it having the
right people in the right place at the right time. The strategic business objectives and culture
should determine the people selected.

3. Which of the following is not one of the major research findings about interviewing?

a. Interviewees who play hard to get are rated more highly.


b. Unfavourable information outweighs favourable information.
c. Interviewers' post-interview ratings are highly related to their pre-interview impressions.
*d. Interviewers are less likely to change their initial opinion of the applicant from positive to
negative than from negative to positive.

General Feedback:
Page 267. Learning Objective 5. Factual. Research has shown that interviewers are more likely
to change their initial opinion from positive to negative.

© John Wiley & Sons Australia, Ltd 2014 Chapter 7 Employee selection 2
Human Resource Management, 8th edition

4. Criteria that is used to distinguish successful from unsuccessful job performance is required to
be:

a. objective and subjective.


b. vague and subjective.
*c. reliable and valid.
d. flexible and situational.

General Feedback:
Page 257. Learning Objective 2. Factual. Employers should only use predictive measures of job
success that are valid and reliable.

5. Validity in relation to selection refers to:

a. the value of the position to the organisation's future direction.


*b. the extent to which something measures what it claims to measure.
c. the extent to which a measure is consistent and dependable.
d. how badly an applicant wants to acquire a particular position.

General Feedback:
Page 255. Learning Objective 2. Factual. Validity is the ability of a test or other selection
technique to measure what it sets out to measure.

6. The identification of criteria necessary for the successful performance of a job is derived from:

a. an employee skills inventory.


b. a job specification document.
c. the human resource plan.
*d. a job description document.

General Feedback:
Page 256. Learning Objective 2. Factual. The detail of the job description including duties and
responsibilities and relationships helps to identify the criteria for job success.

7. The two approaches that HR managers use to determine the validity of criteria are:

a. past performance and future strategies.


*b. concurrent validity and predictive validity.
c. subjective observation and behavioural patterns.
d. performance validity and result validity.

General Feedback:
Page 255. Learning Objective 2. Factual. Concurrent validity is based on giving existing
employees a criterion predictor (such as an aptitude test) and correlating the scores with job

© John Wiley & Sons Australia, Ltd 2014 Chapter 7 Employee selection 3
Human Resource Management, 8th edition

performance. To determine whether a criterion predictor actually predicts competent


performance, the criterion predictor is given to all job applicants and then at a later stage this is
correlated with job performance. This latter process determines the predictive validity.

8. If a performance predictor lacks reliability an organisation could find that the applicant chosen
for a position:

a. is totally unable to perform the tasks required.


b. is unaware of the necessary tasks to be performed on the job.
*c. may perform well one time and poorly the next.
d. does not have a personality to fit the existing culture.

General Feedback:
Page 257. Learning Objective 2. Factual. A predictor is reliable if individuals obtain essentially
the same scores or rankings each time they are tested.

9. Test/retest, split halves, and parallel forms are all methods for measuring:

a. employee ability.
b. organisation compatibility.
c. employee personality.
*d. predictor reliability.

General Feedback:
Page 257. Learning Objective 2. Factual. Predictor reliability is measured using one of these
three methods.

10. The most correct order of the steps in the selection process is:

*a. application form; interview; medical examination; placement on the job.


b. placement on the job; background investigation; medical examination.
c. preliminary interview; background investigation; interview.
d. preliminary screening; application form; placement on the job.

General Feedback:
Page 258. Learning Objective 3. Factual. Figure 7.3 sets out an example of the selection steps
that may be utilised. However, procedures can vary widely from organisation to organisation.

11. When using telephone screening to determine if candidates satisfy minimum requirements,
the questions asked should be:

a. related to formal qualifications and relevant experience.


*b. related to issues critical to job requirements.

© John Wiley & Sons Australia, Ltd 2014 Chapter 7 Employee selection 4
Human Resource Management, 8th edition

c. varied according to the age and sex of the applicant.


d. open-ended and enquire about previous positions held.

General Feedback:
Page 260. Learning Objective 3. Factual. In telephone screening, a few simple questions related
to critical job requirements should be prepared beforehand and they should be asked in the same
way for each candidate.

12. Behavioural interviews are based on the assumption that:

a. an unstructured interview is a better indicator of future performance.


*b. the best predictor of future performance is past performance.
c. interviewing as a selection technique has serious shortcomings.
d. peoples' behaviour in interviews follows predictable patterns.

General Feedback:
Page 267-68. Learning Objective 5. Factual. The behavioural interview probes details of
situations and how applicants handled those situations. This allows the interviewer to judge how
well the applicant performed in that situation and thus develop an idea of the applicant's typical
behaviour pattern.

13. Where there is an attempt to identify the relationship between an application form item and
job performance measures, this is known as a:

a. numbered application form.


b. detailed personality test.
c. performance review form.
*d. weighted application form.

General Feedback:
Page 260. Learning Objective 3. Factual. Weighted application forms are designed to overcome
interviewer subjectivity by assigning a weight or loading to application form items to produce a
weighted score.

14. The completed application form is:

a. a strong predictor of success in lower level positions.


b. becoming cluttered with non-job related questions.
*c. a valuable tool in screening out unqualified applicants.
d. no longer a useful selection tool in an age of on-line applications.

General Feedback:

© John Wiley & Sons Australia, Ltd 2014 Chapter 7 Employee selection 5
Human Resource Management, 8th edition

Page 260. Learning Objective 3. Factual. The application form is the basic source of employment
information and thus is very useful for culling applicants who do not meet the minimum
requirements of the role e.g. a trade qualification.

15. What information should NOT be requested on an application form?

*a. Criminal records and/or traffic convictions


b. Previous employment
c. Qualifications
d. Contact details of referees

General Feedback:
Page 261. Learning Objective 3. Factual. This type of information should not be included in an
application form. However, it can be asked for during an interview although interviewers should
be aware of 'spent convictions' legislation and as long as such questions are relevant to the job.

16. The curtailment of the polygraph in the US has seen the widespread adoption of:

a. assessment centres.
b. panel interviews.
c. genetic screening.
*d. honesty tests.

General Feedback:
Page 284. Learning Objective 5. Factual. Legislation has severely restricted the use of polygraph
tests by private employers in the United States. As a result, many employers have utilised
honesty tests which are designed to ask applicants about their attitudes towards theft and
dishonesty or about admissions of theft or illegal behaviour.

17. Which of the following tests have traditionally been the most difficult tests to evaluate and
the most sensitive to use in employee selection?

a. Aptitude tests
b. Intelligence tests
*c. Personality tests
d. Interest tests.

General Feedback:
Page 264. Learning Objective 4. Factual. The concept of personality is hazy and the relationship
between job performance and personality traits can be vague or non-existent. Hence, many
candidates may question the face validity of such tests as a selection tool.

18. Interest tests are specifically useful for:

© John Wiley & Sons Australia, Ltd 2014 Chapter 7 Employee selection 6
Human Resource Management, 8th edition

*a. helping individuals contemplating a career change.


b. measuring a candidate's ability to learn quickly.
c. predicting aptitude for a particular type of job.
d. measuring a candidate's emotional stability.

General Feedback:
Page 263. Learning Objective 3. Factual. Interest tests aim to measure how an applicant's interest
patterns compare with the interest patterns of successful people in a similar job.

19. In-basket exercises dealing with a series of memos, emails and letters is a selection tool
associated with:

a. group interviews.
b. polygraph tests.
*c. assessment centres.
d. honesty tests.

General Feedback:
Page 283. Learning Objective 5. Factual. In-basket exercises are one of a range of selection tools
used in assessment centres.

20. Face validity refers to:

*a. where a test item or question appears to make sense or to be logical.


b. the extent to which a measure is consistent and dependable.
c. the ability of a test or other selection tool to measure what it sets out to measure.
d. a statistical procedure showing the strength of the relationship between two variables.

General Feedback:
Page 262. Learning Objective 4. Factual. Face validity can be important in an applicant's
perception of the fairness of a selection tool; those tests which are perceived by applicants as
being job related are positively correlated with the attractiveness of the organisation.

21. The most widely used selection technique is the:

a. aptitude test.
*b. employment interview.
c. assessment centre.
d. personality test.

General Feedback:
Page 266. Learning Objective 5. Factual. Despite some pitfalls associated with the interview
process, it remains the most popular selection technique.

© John Wiley & Sons Australia, Ltd 2014 Chapter 7 Employee selection 7
Human Resource Management, 8th edition

22. Using a structured interview:

a. ensures that the interviewee feels that their application is taken seriously.
*b. ensures that all relevant information on the candidate is systematically covered.
c. allows the interviewer to focus on specific issues that are crucial to the applicant's ability to
perform the job.
d. ensures that all members of the interview panel have some input into the selection decision.

General Feedback:
Page 266. Learning Objective 5. Factual. The structured interview uses a predetermined format
that enables the interviewer to cover all relevant questions systematically.

23. Behavioural interviews are based on the assumption that:

a. an unstructured interview is a better indicator of future performance.


*b. the best predictor of future performance is past performance.
c. interviewing as a selection technique has serious shortcomings.
d. people's behaviour in interviews follows predictable patterns.

General Feedback:
Page 267. Learning Objective 5. Factual. The behavioural interview probes details of situations
and how applicants handled those situations. This allows the interviewer to judge how well the
applicant performed in that situation and thus develop an idea of the applicant's typical behaviour
pattern.

24. The purpose of the employment interview is:

*a. to give and get information that will help the interviewer make a decision about the
applicant's suitability.
b. to clarify and check the accuracy of information provided in the application form.
c. to determine whether the candidate has the character and personality to work well with
existing employees.
d. to ensure that the organisation is adhering to regulations relating to EEO legislation.

General Feedback:
Page 268. Learning Objective 5. Factual. The overriding objective of the interview process is to
give and get information that will help the interviewer determine if the applicant is suitable for
the position.

25. Meetings in which several job applicants interact in the presence of one or more company
representatives is known as:

© John Wiley & Sons Australia, Ltd 2014 Chapter 7 Employee selection 8
Human Resource Management, 8th edition

*a. group interviews.


b. panel interviews.
c. group screenings.
d. group assessment.

General Feedback:
Page 282. Learning Objective 5. Factual. Group interviews often take the form of a problem-
solving exercise or a leaderless group discussion, with the interviewer(s) acting as observer(s).

26. Research shows that interviewers make a judgement about an applicant:

a. when reading the written application.


b. after the interview has concluded.
*c. in the first three to five minutes of the interview.
d. based on their ability to communicate.

General Feedback:
Page 271. Learning Objective 5. Factual. The onus is on the interviewer not to make quick
decisions since the research suggests that there is a tendency to make a snap judgment about an
applicant at the start of an interview and spend the rest of the interview trying to justify the initial
decision.

27. The most correct statement about research and the employment interview is:

*a. interviewers develop their own stereotypes of a good applicant and select those who match
the stereotype.
b. favourable information outweighs unfavourable information.
c. interviewers are more likely to change their initial opinion of an applicant from negative to
positive than from positive to negative.
d. applicants who demonstrate greater eye contact, head moving, smiling and other similar non-
verbal behaviour receive lower evaluations.

General Feedback:
Page 271. Learning Objective 5. Factual. Research evidence indicates that interviewers tend to
develop stereotypes of what they believe a good applicant should be like and then look for those
stereotypical qualities in job candidates.

28. In order to guarantee a safe working environment, organisations such as Qantas use:

*a. random drug tests.


b. genetic screening.
c. medical examinations.
d. screening for HIV/AIDS.

© John Wiley & Sons Australia, Ltd 2014 Chapter 7 Employee selection 9
Human Resource Management, 8th edition

General Feedback:
Page 280. Learning Objective 5. Factual. These companies screen personnel for alcohol and drug
abuse but this remains a very sensitive issue.

29. The approach to selection that uses a series of steps, and eliminates candidates who fail a step
is the:

a. the compensatory approach.


b. the collective step approach.
*c. the successive hurdles approach.
d. the contemporary behavioural approach.

General Feedback:
Page 285. Learning Objective 6. Factual. The successive hurdles approach involves the screening
out of candidates at each stage of the selection process.

30. An accurate record of interview should be kept because:

a. it can help to remind the interviewer why certain decisions were made.
*b. it can help to prove that the selection decision was not discriminatory.
c. human resources/personnel need to have copies on file for audit purposes.
d. it can be used to monitor the effectiveness of recruitment and selection processes.

General Feedback:
Page 275. Learning Objective 5. Factual. Unfortunately, many interviewers fail to record the
results of interviews while it is fresh in their mind. Accuracy is important to support the
decision-making process and demonstrate that the decision was not discriminatory.

31. Biographical information blanks are used to:

a. collect relevant personal data about each applicant for the personnel files.
*b. compare the responses given by applicants with those of high-performing employees.
c. ensure an increase of workforce diversity in the organisation's staff profile.
d. check the accuracy of data collected during the interview from each candidate.

General Feedback:
Page 281. Learning Objective 5. Factual. The BIB uses seemingly irrelevant questions and
characteristics associated with high performing employees as a predictor of job success.

32. A disadvantage of panel interviews is:

a. a less thorough questioning of the applicant is likely.


b. a less thorough preparation of the interview is undertaken by panel members.

© John Wiley & Sons Australia, Ltd 2014 Chapter 7 Employee selection 10
Human Resource Management, 8th edition

*c. the experience can be quite stressful for the interviewee.


d. it fails to overcome any idiosyncratic biases that individual interviewers might have.

General Feedback:
Page 282. Learning Objective 5. Factual. A panel interview can result in a more thorough
questioning of the candidate, but has the potential to be a very stressful experience for the
interviewee.

33. Which of the following questions can be asked in an application form?

a. What is your place of birth?


*b. Are you an Australian resident?
c. What is the name of your spouse's employer?
d. Is English your first language?

General Feedback:
Page 260-61. Learning Objective 3. Factual. Applicants may be asked their residency status if
Australian residency is a job requirement. All other questions are discriminatory.

34. The Stromberg Dexterity Test and the Australian Council for Educational Research (ACER)
Mechanical Reasoning Test are examples of which type of test?

a. Interest test
*b. Aptitude test
c. Personality test
d. Intelligence test

General Feedback:
Page 263. Learning Objective 4. Factual. Aptitude tests are test of specialist abilities that are
required in particular jobs.

35. Which of the following are known as the 'Big Five' of personality dimensions?

*a. Emotional stability, agreeableness, conscientiousness, extroversion and openness


b. Emotional stability, need for control, conscientiousness, introversion and openness
c. Assertiveness, need for control, conscientiousness, extroversion and openness.
d. Assertiveness, agreeableness, creativity, introversion and ambition.

General Feedback:
Page 265. Learning Objective 4. Factual. Research indicates that HR managers wishing to
predict job performance, training proficiency, counterproductive behaviours, leadership potential
and emotional behaviour would best employ a 'Big Five' personality questionnaire as part of their
selection processes.

© John Wiley & Sons Australia, Ltd 2014 Chapter 7 Employee selection 11
Human Resource Management, 8th edition

36. Without a systematic approach that examines reliability and validity:

a. the selection decision can be undermined by poor interviewing techniques.


b. the job description and job specifications will reveal misleading information about a position.
*c. no relationships can be demonstrated between predictors and criteria.
d. it will be impossible to determine the most effective selection criteria.

General Feedback:
Page 255. Learning Objective 2. Applied. The stronger the relationship between predictors and
criteria, the more accurate the selection decision and the more likely that EEO objectives of
being objective, non-discriminatory and merit-based will be satisfied.

37. Some personality tests have limited value in employee selection and:

a. are culturally biased against some groups.


b. are difficult to develop and administer.
c. make it difficult for the applicant to fabricate answers.
*d. are difficult to justify to EEO authorities.

General Feedback:
Page 264. Learning Objective 4. Applied. Some have argued that candidates can easily fabricate
the answers to some personality tests and thus there is little justification in using them as a
selection tool. In contrast, others have contended that applied and methodological advances have
enhanced the credibility of using personality tests in employee selection.

38. If conducted properly selection tests can:

a. increase management control across the organisation.


b. help managers make decisions about optimal job/person fit.
*c. promote workforce diversity and EEO goals.
d. make the selection of job applicants more risky.

General Feedback:
Page 265-66. Learning Objective 4. Applied. Tests using the 'Big Five' personality measures plus
the Team Selection Inventory typically have been shown to be non-discriminatory.

39. Before using any form of selection test the organisation should consider all of the following
EXCEPT:

*a. staff attitudes.


b. legal liability.
c. job-relatedness.
d. equal opportunity.

© John Wiley & Sons Australia, Ltd 2014 Chapter 7 Employee selection 12
Human Resource Management, 8th edition

General Feedback:
Page 266. Learning Objective 4. Applied. There are a range of issues which HR managers need
to review prior to adopting pre-employment tests as a selection tool.

40. Which of the following questions asked at an interview is designed to reveal


integrity/honesty/trustworthiness?

a. How would you describe your personality?


b. What have you learned from your mistakes?
c. If you could do anything in the world what would you do?
*d. Have you ever experienced a loss for doing what was right?

General Feedback:
Page 272. Learning Objective 5. Applied. This type of question gives the interviewer an
opportunity to gauge the candidate's typical behaviour in this type of situation.

41. Some writers recommend the use of the term 'employment decision' rather than 'selection
decision' since:

a. the interviewing process covers all the terms and conditions of employment.
b. the word 'selection' is subjective and its misuse can be a grounds for a lawsuit.
*c. the latter term implies a one-way decision making process in which the organisation alone
has the final say.
d. the term 'employment decision' is now used in selection in many countries around the world.

General Feedback:
Page 274. Learning Objective 5. Applied. The term 'employment decision' recognises that the
decision to employ is a two-way process and that candidates are involved in decision making as
well.

42. In handling references, the most serious validity problem remains:

a. the inconsistent responses given by different referees about a candidate.


*b. the unwillingness of referees to give frank opinions and evaluations.
c. the tendency for applicants to use current employers as referees.
d. the expressions and language used in the references which convey no meaning.

General Feedback:
Page 278. Learning Objective 5. Applied. Because of the threat of litigation a lot of employers
are reluctant to give honest evaluations about potential employees in references.

© John Wiley & Sons Australia, Ltd 2014 Chapter 7 Employee selection 13
Human Resource Management, 8th edition

43. How can organisations overcome concerns about candidates cheating on computer-based
tests?

a. Ensure that candidates complete a statutory declaration prior to taking the test.
b. Have each candidate interviewed so that the results can be validated.
*c. Making applicants aware that they will be reassessed under supervision if short-listed.
d. Ensure that all candidates complete an integrity test as part of the selection process.

General Feedback:
Page 265. Learning Objective 4. Applied. Where applicants are required to complete a computer-
based screening test (particularly one taken online), it is important that they are made aware that
they may be required to retest under supervision. This will help prevent cheating or candidates
having someone take the test on their behalf.

44. Stone recommends that interviewers adopt a number of tactics during interviews. Which of
the following is NOT recommended?

a. Encourage the applicant to do most of the talking.


b. Put applicant at ease by discussing neutral topics.
c. Ask open-ended questions.
*d. Keep the tone of the interview very formal.

General Feedback:
Page 271. Learning Objective 5. Applied. Stone suggests that interviewers avoid acting superior,
arrogant or overly formal as it will be difficult to establish trust with the interviewee.

45. Which of the following questions should NOT be asked in an interview situation?

*a. Do you think that you would like to work in this organisation?
b. What have you done that was innovative?
c. What are you most proud of?
d. What kinds of people would you rather not work with?

General Feedback:
Page 272-74. Learning Objective 5. Applied. Interviewers should ask open-ended questions that
cannot simply be answered yes or no.

46. Which of the following are NOT used by assessment centres?

a. Business games.
b. Psychological tests.
*c. Phone interviews.
d. Group discussions.

© John Wiley & Sons Australia, Ltd 2014 Chapter 7 Employee selection 14
Human Resource Management, 8th edition

General Feedback:
Page 283. Learning Objective 5. Applied. Assessment centres are a selection technique that
involves a series of interviews, tests, exercises, group decision, games, and feedback sessions.

47. The compensatory approach involves:

*a. considering all the selection data (favourable and unfavourable) before a selection decision is
made.
b. screening out of candidates at each stage of the selection process.
c. screening out the unfavourable candidates.
d. identifying the favourable candidates and promoting them to the next stage of the selection
process.

General Feedback:
Page 284. Learning Objective 6. Applied. The compensatory approach involves considering all
the selection data (favourable and unfavourable) before a selection decision is made.

48. The successive hurdles approach involves:

a. considering all the selection data (favourable and unfavourable) before a selection decision is
made.
*b. screening out of candidates at each stage of the selection process.
c. screening out the unfavourable candidates.
d. identifying the favourable candidates and promoting them to the next stage of the selection
process.

General Feedback:
Page 284. Learning Objective 6. Applied. The compensatory approach involves the screening out
of candidates at each stage of the selection process

49. Which of the following is a sign that the applicant might be lying?

a. they smile a lot.


*b. they are evasive to the question being asked.
c. they have their arms folded.
d. they answer yes/no to the questions being asked.

General Feedback:
Page 271-72. Learning Objective 5. Applied. Behaviours such as being defensive, dismissive, or
evasive are often associated with avoidance.

50. EEO requires that, if tests are to be used in making employment decisions, they must:

© John Wiley & Sons Australia, Ltd 2014 Chapter 7 Employee selection 15
Human Resource Management, 8th edition

a. comply with relevant EEO legislation.


*b. be proven as being able to predict job performance.
c. be valid and reliable.
d. be related to the skills of the applicant.

General Feedback:
Page 266. Learning Objective 4. Applied. EEO requires that, if tests are to be used in making
employment decisions, they must be proven as being able to predict job performance, not
discriminate, and be job related.

Essay questions

51. Critically discuss the advantages and disadvantages of the interview as a selection tool.

Correct Answer:
Page 266-84. The interview gives an interviewer or a panel the opportunity to assess the
candidate close up and to ask probing questions concerning the candidate's suitability for the job.
The interview can either be structured or unstructured and the candidate has an opportunity to
present themselves in the best light and to ask questions about the organisation. The interview
gives the opportunity for skilled interviewers to glean the information they need about the
candidate and when a panel is used then the opinions of several people can be shared. The
disadvantages of the interview is that it can be an artificial setting, have a disinterested or
overworked panel of interviewers and have a candidate who is well skilled in interviewing
techniques but not necessarily suited to the position.

52. Identify and explain the different tests that might be used in the selection process, and
provide examples for the type of position which they would be most suitable for.

Correct Answer:
Page 262-66. There are a range of tests that can be used as selection tools. Employment tests
attempt to assess the match between the applicant and the job requirements. Since they are job-
related, they tend to be accurate and objective predictors of particular skills. They are useful in
trade areas and in the IT industry. Interest tests aim to measure how an applicant's interest
patterns compare with those of a successful group of people in a particular job. They are useful
for helping people choosing a career or contemplating a career change. Aptitude tests are tests of
special abilities that are required in specific jobs such as in linguistic, musical, artistic or
mechanical abilities. Intelligence tests are tests of an applicant's intelligence and measure ability
with numbers, words and abstract items. Managerial success is forecast most accurately by such
tests. Personality tests measure basic aspects of an applicant's temperament and research has
found that they can be a useful tool for predicting performance in a wide range of occupations.

53. Critically discuss how the information gathered during the job analysis can be used in the
selection process to improve the chances of making a correct decision.

© John Wiley & Sons Australia, Ltd 2014 Chapter 7 Employee selection 16
Human Resource Management, 8th edition

Correct Answer:
Page 256. Job analysis must precede any selection technique since it provides both a job
description and a job specification. The job description will facilitate the identification of criteria
that are necessary for job success while the job specification will identify the predictors for
success. The relationship between these criteria and predictors will determine whether they are
valid or not.

54. Examine the impact on the job applicant and the organisation if accurate and realistic
information about a position is not provided.

Correct Answer:
Page 258-61. The selection process is a two-way means of communication. The organisation is
trying to sell itself and so is the candidate for any position. The purpose of the various selection
tools is to try to gain as much information about the person and position so that the right person
will be selected for the right job. It is imperative that the position be accurately portrayed so that
the candidate is not misled about what the job entails. If the position is not accurately portrayed
this will result in high labour dissatisfaction and turnover and create a bad image for the
organisation. If the applicant provided false information about themselves, this will soon
demonstrate itself in the workforce and word will spread, with adverse effects for the applicant's
future job searches. Legal problems can emerge on both sides if accurate and realistic
information is not provided by both parties.

55. Outline the importance of validity and reliability considerations in selection decisions.

Correct Answer:
Page 255-57. A decision to hire or not to hire requires that HR managers clearly identify the
criteria that distinguish successful from unsuccessful job performance and use only predictive
measures of job success that are reliable and valid. Without a systematic approach that examines
reliability and validity no relationships can be demonstrated between selection criteria and
selection predictors. Any decisions made that are not reliable or valid remain open to legal
challenge. Validity measures the extent to which a selection technique measures what it sets out
to measure. Managers use both concurrent and predictive validity measures. Reliability is
concerned with consistency of a predictor. A selection predictor will be considered unreliable if
an individual obtains significantly different scores, ratings or rankings on different occasions.
Some selection techniques such as the interview are not reliable indicators of performance given
their subjective nature.

56. Identify and discuss a number of questions that should not be asked on an application form
due to EEO discrimination.

Correct Answer:
Page 260-61. Such questions include: marital status, residency status, national or ethnic origin,
organisations, photographs, race or colour, relatives, criminal records and/or traffic convictions
and accidents.

© John Wiley & Sons Australia, Ltd 2014 Chapter 7 Employee selection 17
Human Resource Management, 8th edition

© John Wiley & Sons Australia, Ltd 2014 Chapter 7 Employee selection 18
Another random document with
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The Project Gutenberg eBook of An
account of the empire of Marocco, and
the districts of Suse and Tafilelt;
compiled from miscellaneous observations
made during a long residence in, and
various journies through, these
countries. To which is added an
account of shipwrecks on the western
coast of Africa, and an interesting
account of Timbuctoo, the great
emporium of Central Africa
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Title: An account of the empire of Marocco, and the districts of


Suse and Tafilelt; compiled from miscellaneous
observations made during a long residence in, and
various journies through, these countries. To which is
added an account of shipwrecks on the western coast
of Africa, and an interesting account of Timbuctoo, the
great emporium of Central Africa

Author: James Grey Jackson

Release date: March 8, 2024 [eBook #73120]

Language: English

Original publication: London: Printed for the author by W.


Bulmer and Co, 1811

Credits: Galo Flordelis (This file was produced from images


generously made available by the Bibliothèque
nationale de France/Gallica, the Digitální knihovna
Kramerius Univerzity Karlovy and the Royal Collection
Trust)

*** START OF THE PROJECT GUTENBERG EBOOK AN


ACCOUNT OF THE EMPIRE OF MAROCCO, AND THE
DISTRICTS OF SUSE AND TAFILELT; COMPILED FROM
MISCELLANEOUS OBSERVATIONS MADE DURING A LONG
RESIDENCE IN, AND VARIOUS JOURNIES THROUGH, THESE
COUNTRIES. TO WHICH IS ADDED AN ACCOUNT OF
SHIPWRECKS ON THE WESTERN COAST OF AFRICA, AND AN
INTERESTING ACCOUNT OF TIMBUCTOO, THE GREAT
EMPORIUM OF CENTRAL AFRICA ***
AN

ACCOUNT

OF

THE EMPIRE OF MAROCCO,


&c. &c.
James Grey Jackson.
Engraved by E. Scriven (Historical Engraver to H.R.H. the Prince
Regent.)
from an Aquatinta profile by Mrs. Read.

Published Augst. 12th. 1811. by G. & W. Nicol. Pall Mall.


An Accurate Map of West Barbary, Including Suse and Tafilelt, forming
the Dominions of the present Emperor of Marocco, Containing several
Towns, & Districts never inserted in any former Map, By James Grey Jackson
1811.

London Published Augst. 30th. 1811. by G. & W. S. T. Neele. sc. Strand.


Nicoll Pall Mall.
AN

ACCOUNT

OF

THE EMPIRE OF MAROCCO,


AND THE

DISTRICTS OF SUSE AND TAFILELT;


COMPILED FROM
MISCELLANEOUS OBSERVATIONS MADE DURING A LONG RESIDENCE IN,
AND VARIOUS JOURNIES THROUGH, THESE COUNTRIES.

TO WHICH IS ADDED AN ACCOUNT OF

SHIPWRECKS ON THE WESTERN COAST OF AFRICA,


AND AN INTERESTING

ACCOUNT OF TIMBUCTOO,
THE GREAT EMPORIUM OF CENTRAL AFRICA.

‫العالم بارض ميالده‬


‫كالد هب في معدنه‬
Vide Proverbs of Lokman.

BY JAMES GREY JACKSON, ESQ.

ILLUSTRATED WITH IMPROVED MAPS AND NEW ENGRAVINGS.

SECOND EDITION,
C O R R E C T E D , N E W LY A R R A N G E D , A N D C O N S I D E R A B LY E N L A R G E D .

LONDON:

PRINTED FOR THE AUTHOR,


B Y W. B U L M E R A N D C O . C L E V E L A N D - R O W, S T. J A M E S ’ S ;
A N D S O L D B Y G . A N D W. N I C O L , B O O K S E L L E R S TO H I S M A J E S T Y,
PA L L - M A L L .
1 8 11 .
TO
HI S RO YAL HIG HNESS

G E O R G E,
P R I N C E O F W A L E S,
&c. &c. &c. &c.

THIS ACCOUNT

OF

THE EMPIRE OF MAROCCO,


IS,

WITH PERMISSION,

RESPECTFULLY INSCRIBED,

BY

HIS ROYAL HIGHNESS’S

MOST OBEDIENT,

MOST HUMBLE, AND MOST DEVOTED SERVANT,

THE AUTHOR.
Bloomsbury-square,
May 30, 1809.
ADVERTISEMENT
TO THE SECOND EDITION.

T he very favourable manner in which the first Edition of this Account


of Marocco was received by the Public, and the flattering terms in
which it was spoken of by the most eminent Critical Journals of the
day,[1] afford me now an opportunity, in presenting a second Edition
to the world, of thus publicly returning my most grateful
acknowledgments, and at the same time of enlarging and improving
the work, and thereby rendering it still more worthy of public
approbation: this I have been enabled to do from my own original
notes, many of which were forgotten or overlooked in the first
arrangement of the book.
The new matter now submitted to the Public, consists principally
in a fuller account of the revenues of the state, several additions on
various other subjects, as the natural history of the country, its
inhabitants, and their modes of life, administration of justice,
treatment of children, and education of youth; some further
observations on the plague, and the diseases incident to the
inhabitants; a comparison between the ancient language of the
Canary Islands and that of the Shelluhs of South Atlas; Mr. Betton’s
philanthropic Will and patriotic intentions, manifested in his liberal
bequest to emancipate British seamen from captivity; cautions to
navigators; laws, manufactures, and customs of Timbuctoo; and, for
the amusement of the Arabic scholar, three Letters are introduced,
with their translations, to enable him to compare the Arabic of Africa
with that of Asia. Finally, there is scarcely a page that has not
received some additional matter or improvement.
Indeed I have been anxious to discuss every subject that could in
any manner tend to illustrate the actual state of the Empire of
Marocco, being confident that the more these subjects are discussed
among us, the more they will merit our attention: and that, if ever the
interior of Africa is to be explored by Europeans, if ever we are to
reach the grand object of our research, the Emporium of Central
Africa (Timbuctoo), Marocco is the most eligible point to set out from.
But it is indispensably necessary that we should first overcome our
own prejudices and misconceptions respecting this country; we
should first secure to ourselves all those advantages which would
result from an active and uninterrupted commercial intercourse with
the principal Sea Ports of the Western Coast; and when these
objects shall have been accomplished, the rest will readily follow.
In the first Edition I promised that, should my labours meet with
approbation, I would publish the political history of Marocco: this I
had written, and intended as a second part to this Edition (indeed
three sheets of it were printed); but considering that the subject has
been before discussed, and being unwilling to trouble the public with
intelligence not altogether new, I have thought it expedient to
suppress it.
It is not probable that I shall do any thing more to this work, I
therefore now dismiss it as perfect as I can render it. The greater
part of it, I repeat, is the fruit of my own knowledge and experience;
and I have never spoken on the authority of others, but when I have
had opportunities of investigating the sources of their intelligence,
and when I have had every reason to believe their information
correct.[2]
J. G. JACKSON.
Burton Street,
Sept. 30th, 1811.

FOOTNOTES:
[1]Edinburgh Review, No. 28. Critical Review, Aug. 1809.
London Review, August 1809. Anti-jacobin Review, Aug. and
Sept. 1809. &c. &c.
[2]Since this book first appeared, the Proceedings of the
Society for promoting the Discovery of the interior Parts of Africa
have been published in two volumes octavo. In the second
volume are two letters from me to Sir Joseph Banks, wherein I
observe the following errors of the press, which I take the liberty
here to correct: P. 366, for zahaht, read rahaht; p. 373, for
Alshærrah, read Emsharrah; p. 376, for Ait Elkoh, read Ait Ebkoh;
for Idantenan, r. Idautenan; for Kitrivæ, read Kitiwa; and for
Alsigina, read Emsegina.
P R E F A C E.

T he following sheets have been compiled from various notes and


observations made during a residence of sixteen years in different
parts of the Empire of Marocco, in the successive reigns of Cidi
Mohammed ben Abdallah ben Ismael, Muley Yezzid, Muley el
Hesham, and Muley Soliman ben Mohammed; and which were
originally intended merely as memoranda for my own use; but shortly
after my last arrival in England, I had the honour to converse with a
distinguished Nobleman[3] on the subject of African knowledge, and
from his Lordship’s suggestions I first determined to submit to the
public such information as a long intercourse with the natives of
Barbary, as well in a political as a commercial capacity, and a
thorough knowledge of the languages of North Africa had enabled
me to obtain.
It was justly observed by Mr. Matra, our late consul at Marocco,
that “there are more books written on Barbary than on any other
country, and yet there is no country with which we are so little
acquainted.” The cause of this is to be found in the superficial
knowledge which the authors of such books possessed respecting
this part of the world; having been generally men who came
suddenly into the country, and travelled through it without knowing
any thing either of the manners, character, customs, or language of
the people. Indeed, the greater part of the compositions respecting
North Africa, are narratives of journies of Ambassadors, &c. to the
Emperor’s court, generally for the purpose of redeeming captives,
compiled by some person attached to the embassy, who, however
faithfully he may relate what passes under his own eye, is,
nevertheless from his situation, and usual short stay, unable to
collect any satisfactory information respecting the country in general,
and what he does collect, is too often from some illiterate interpreter,
ever jealous of affording information to Europeans even on the most
trifling subjects.
Leo Africanus is, with very few exceptions, perhaps the only
author who has depicted the country in its true light; and although he
has committed some errors, chiefly geographical, yet Marmol, as
well as many moderns, have servilely copied him. There is some
original matter contained in a book, entitled, “A Journey to Mequinez,
on the occasion of Commodore Stuart’s Embassy, &c. &c.” London,
1725. Lemprière’s Marocco contains an interesting description of the
Horem, or the Seraglio; but the rest of his account has many errors;
the map appears to be copied chiefly from Chenier, some of whose
orthographical errors he has adopted. The work of the last
mentioned author is the best I have seen,[4] and this is to be
attributed to his having resided in the country several years; and
though his ridiculous pride did not allow him to associate generally
with the Moors, yet a partial knowledge of their language, and his
natural penetration and judgment, enabled him to make many useful
observations derived from experience.[5]
It must be obvious to every one, that a considerable portion of
time and study is requisite to obtain a thorough acquaintance with
the moral and political character of any nation, but particularly with
one which differs in every respect from our own, as does that of
Marocco; he, therefore, who would be thoroughly acquainted with
that country, must reside in it for a length of time; he must possess
opportunities of penetrating into the councils of the State, as well as
of studying the genius of the people; he must view them in war and
in peace; in public and in domestic life; note their military skill, and
their commercial system; and finally, and above all, he must have an
accurate and practical knowledge of their language, in order to cut
off one otherwise universal source of error, misconception, and
misrepresentation.
Certainly no country has of late occupied so much attention as
Africa, and the exertions of the African Association to explore the
interior of this interesting quarter of the globe, do them the highest
credit; and if their emissaries have not always been successful, or
obtained information only of minor importance compared with the
great object of their researches, it is to be attributed to their want of a
sufficient knowledge of the nature of the country, and the character
and prejudices of its inhabitants, without which, science to a traveller
in these regions, is comparatively of little value. When we consider
the disadvantages under which Mr. Parke laboured in this respect,
and that he travelled in an European dress, it is really astonishing
that that gentleman should have penetrated so far as he did, in his
first mission; and we are not so much surprised at the perils he
endured, as that he should have returned in safety to his native
country. Had he previously resided a short time in Barbary, and
obtained there a tolerable proficiency in the African Arabic, and with
the customs adopted the dress of the country, what might we not
have expected from his perseverance and enterprising spirit?
Whatever plans future travellers may adopt, I would recommend to
them to lay aside the dress of Europe; for, besides its being a badge
of Christianity wherever he goes, it inevitably exposes him to danger;
and it is so indecent in the eyes of the Arabs and Moors, that a man
with no other clothing than a piece of linen round his middle, would
excite in them less indignation.
Mr. Horneman, in the above respects, certainly set out with a
more probable chance of success; though I much fear the
expectations which he raised will never be fulfilled. From his Journal,
indeed, he appears to have been of far too sanguine a disposition,
and to have relied too much on the fair professions of his African
fellow-travellers, an instance of which occurs in his letter from
Mourzouk, where he says, “Under protection of two great Shereefs I
have the best hopes of success in my undertaking.” Here the hopes
of success originate in the very cause that would induce a man
versed in the character and springs of action of the Africans, to
despair of success. It was the promises of these people that led
Major Houghton to his ruin; and the fair representations made by
some of them to the first emissaries of the African Association have
been proved to be false by the difficulties and dangers which their
successors have had to encounter, in attempting to penetrate to
Timbuctoo. The Shereefs are very plausible people; many of them
possess uncommon suavity of manners, which is too apt to throw the
confiding European off his guard, and make him the victim of their
artful designs; as to their information, it is not to be depended on;
they will say every thing to mislead, an instance of which will be
presently mentioned in the case of Mr. Parke. In another place Mr.
Horneman says, “In respect to my astronomical instruments, I shall
take special care never to be discovered in the act of observation;
should these instruments, however, attract notice, the answer is
ready, they are articles of sale, nor is there fear I should be deprived
of them whilst master of my price.” Nothing can evince greater
ignorance of the people than this; indeed I am surprised Mr.
Horneman could entertain such an idea. The mode of travelling in
Africa will prevent the possibility of his availing himself of these
precautions; there is no cafilah, or caravan of itinerant merchants
and traders in that country, which does not contain some person who
has either been to sea, or has seen nautical instruments, and knows
their use. That they are articles for sale would indeed sound very
well for a person going through Europe, but there are no purchasers
for such things in Africa; besides, no people under heaven are more
jealous, or suspicious of every thing which they do not comprehend,
than the Africans. The description of them by Sallust holds at this
day, and is perhaps a better drawn character of the modern African
(although it alludes to their ancestors) than any description which
has hitherto been given of this extraordinary people. These ignorant,
barbarous savages, as we call them, are much more sagacious, and
possess much better intellects, than we have yet been aware of.
The error above alluded to, into which Mr. Parke was led by a
Shereef, was in regard to the distance from Marocco through
Sueerah, or Mogodor, to Wedinoon, which he makes twenty days,[6]
when it is in reality but ten, as I have repeatedly travelled the
distance; viz. Marocco to Sueerah, or Mogodor, three days; to
Agadeer, or Santa Cruz, three; to Wedinoon four. There is also
another error in the same gentleman’s book, which it is proper to
notice; he says, Saheel signifies the north country; nothing but an
ignorance of Arabic could have thus misled him; Saheel in that
language signifying nothing more than an extensive plain; thus the
extensive plains south-east of the river Suse are called Saheel; the
low country near El Waladia is called Saheel; and if an Arab were to
pass over Salisbury Plain, he would term it Saheel. In these few
notices respecting the travels of two of the hitherto most successful
emissaries of the African Association, I have no other object in view
than to point out errors which may mislead those who follow them,
and I therefore hope, that they will be favourably received by that
respectable body, and by the authors themselves, should they
happily return to this country. I had written several remarks on Mr.
Horneman’s Journal, which I intended to give in an appendix, but as
they might create ill-will, and involve me in useless controversy, I
have suppressed them.
With regard to the following Work, it has been my endeavour
throughout, to give the reader a clear account of the present state of
the Empire of Marocco, and of its commercial relations with the
interior, as well as with Europe: on the latter some readers may
perhaps think I have enlarged too much, but it was my wish to be
particular, on that subject, and to shew the advantages which this
country might, and ought to derive from an extensive trade with
Barbary. In other respects, I have been as concise as possible,
introducing little or nothing of what has been satisfactorily detailed by
late writers on the same subject. In the Map of Marocco, I have given
the encampments of the various tribes of Arabs, and omitted such
towns and villages as are found in modern maps, but which now no
longer exist. The track of the caravans through the Desert to
Timbuctoo, is, together with the account of that city and the adjacent
country, given from sources of information which I had every reason
to believe correct. The engravings are from drawings made on the
spot by myself; but from the extreme jealousy of the natives,
particularly those of the interior provinces, and the consequent
difficulty of taking views without being discovered, trifling
inaccuracies may have been committed in some of them. Some
apology ought perhaps to be made for my language; but any defect,
in this respect, will, I trust be excused, when it is recollected that a
plain relation of facts, and not an elegant composition, was all I had
in view. Some readers, probably may express surprise, that I have
said nothing of the political history of the country; but this I have
reserved for a future publication should the present one meet with
the approbation of the public.
FOOTNOTES:
[3]The Right Hon. the Earl of Moira.
[4]There is a small volume translated from the French of the
Abbé Poiret, entitled, Travels through Barbary in a series of
letters, written from the Ancient Numidia, in the years 1785 and
1786, which contains many judicious observations. The Abbé was
doubtless a man of penetration, and understood the character of
the people whom he described.
[5]There is an interesting and, I believe, a very faithful account
of an embassy from Queen Elizabeth to Muley Abd El Melk,
Emperor of Marocco in 1577, in the Gentleman’s Mag. September
1810, page 219, in which the reader may correct the following
errors of the press: for Elchies, r. Alkaids; for lintals, r. quintals.
[6]See Parke’s Travels, 4to. edit. page 141.

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