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8 Forecasting and Forecast Accuracy

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FORECASTING AND FORECAST

ACCURACY
Forecasting is the art and science of
predicting what will happen in the future.
Sometimes that is determined by a mathematical
method; sometimes it is based on the intuition of
the operations manager. Most forecasts and end
decisions are a combination of both.
Forecasting is conducted by what are referred to as
time horizons.

1. Short range forecast. While it can be up to one year,


this forecast is usually used for three months or less. It is
used for planning purchases, hiring, job assignments,
production levels, and the like.
2. Medium range forecast. This is generally three months
to three years. Medium range forecasts are used for sales
and production planning, budgeting, and analysis of
different operating plans.
3. Long range forecast. Generally three years or more in
time span, it is used for new products, capital expenditures,
facility expansion, relocation, and research and
development.
Medium and long range forecasts differ from short range forecasts
by other characteristics as well.

1. Medium and long range forecasts are more comprehensive


in nature. They support and guide management decisions in
planning products, processes, and plants. A new plant can take
seven or eight years from the time it is thought of, until it is
ready to move into and become functional.
2. Short term forecasts use different methodologies than the
others. Most short term forecasts are quantitative in nature
and use existing data in mathematical formulas to anticipate
immediate future needs and impacts.
3. Short term forecasts are more accurate than medium or
long range forecasts. A lot can change in three months, a year,
three years, and longer. Factors that could influence those
forecasts change every day. Short term forecasts need to be
updated regularly to maintain their effectiveness.
Types of Forecasts
There are three major types of forecasting, regardless of time
horizon, that are used by organizations.

1. Economic forecasts address the business cycle. They predict housing


starts, inflation rates, money supplies, and other indicators.
2. Technological forecasts monitor rates of technological progress. This
keeps organizations abreast of trends and can result in exciting new products.
New products may require new facilities and equipment, which must be
planned for in the appropriate time frame.
3. Demand forecasts deal with the company's products and estimate
consumer demand. These are also referred to as sales forecasts, which have
multiple purposes. In addition to driving scheduling, production, and capacity,
they are also inputs to financial, personnel, and marketing future plans
Strategic Importance of Forecasts

Operations managers have two tools at their disposal by which


to make decisions: actual data and forecasts. The
importance of forecasting cannot be underestimated. Take a
product forecast and the functions of human resources,
capacity, and supply chain management.

The workforce is based on demand. This includes hiring,


training, and lay-off of workers. If a large demand is suddenly
thrust upon the organization, training declines and the quality
of the product could suffer.
When the capacity cannot keep up to the demand, the result is
undependable delivery, loss of customers, and maybe loss of
market share. Yet, excess capacity can skyrocket costs.

Last minute shipping means high cost. Asking for parts last
minute can raise the cost. Most profit margins are slim, which
means either of those scenarios can wipe out a profit margin
and have an organization operating at cost -- or at a loss.

These scenarios are why forecasting is important to an


organization. Good operations managers learn how to forecast,
to trust the numbers, and to trust their instincts to make the
right decisions for their firm.
Forecasting System

These seven steps can generate forecasts

1. Determine what the forecast is for.


2. Select the items for the forecast.
3. Select the time horizon.
4. Select the forecast model type.
5. Gather data to be input into the model.
6. Make the forecast.
7. Verify and implement the results.

Routinely repeat these steps, regardless of the time horizon,


to stay abreast of changes in regard to internal and external
factors.
Forecasting Approaches

There are two predominant approaches to


qualitative approach and
forecasting:
quantitative analysis. A qualitative
approach uses factors such as experience, instinct
and emotion while the quantitative analysis relies
heavily on mathematics, historical data and casual
variables.
Qualitative methods include:

1. Jury of executive opinion. This is based on the inputs and decisions


of high-level experts or management.
2. Delphi method. Decision makers, staff, and respondents all meet to
develop the forecast. Every shareholder in the process provides input.
3. Sales force composite. Each sales person provides an individual
estimate which is reviewed for realism by management, and then
combined for a big picture view.
4. Consumer market survey. This is surveying the prospective
customer base to determine demand for existing products and can also
be used for new products.
As these methods are based mostly on instinct, experience and human
input, be cautious of excessive optimism.
Quantitative methods are in two
categories. Time-series models predict by assuming the future
is a function of the past. Associative models uses similar
historical data inputs and then includes other external variables
such as advertising budget, housing, competitor's prices and
more.
Four common types of
forecasting models
While there are numerous ways to forecast business
outcomes, there are four main types of models or methods
that companies use to predict actions in the future:

•Time series model


•Econometric model
•Judgmental forecasting model
•The Delphi method
Time series model
This type of model uses historical data as the key to reliable forecasting. You'll be
able to visualize patterns of data better when you know how the variables interact in
terms of hours, weeks, months or years.

Econometric model
Those employed in the field of economics often use an econometric model to
forecast changes in supply and demand, as well as prices. These models
incorporate complex data and knowledge throughout the process of creation. Like
the name infers, this type of statistical model proves valuable when predicting future
developments in the economy.

Judgmental forecasting model


Various forecasting models of the judgmental kind utilize subjective and intuitive
information to make predictions. For instance, there are times when there is no data
available for reference. Launching a new product or facing unpredictable market
conditions also creates situations in which judgmental forecasting models prove
beneficial.
The Delphi method
This method is commonly used to forecast trends based on information
given by a panel of experts. This series of steps is based on the Delphi
method, which is in reference to the Oracle of Delphi. It assumes that a
group's answers are more useful and unbiased than answers provided by
one individual.

The total number of rounds involved may differ depending on the goal of
the company or group's researchers. These experts answer a series of
questions in continuous rounds that ultimately lead to the "correct
answer" a company is looking for. The quality of information improves
with each round as the experts revise their previous assumptions
following additional insight from other members in the panel. The method
ends upon completion of a predetermined metric.
To be continued…
references

https://www.universalclass.com/articles/business/the-art-and-sci
ence-of-forecasting-in-operations-management.htm#:~:text=Wh
at%20is%20Forecasting%3F,are%20a%20combination%20of
%20both.

https://www.indeed.com/career-advice/career-development/fo
recasting-models