Discussion 4
Discussion 4
Discussion 4
Group Members: Mohd Umar Payawala, Ashish Manocha, Fagavi Patel, Dhruv Patel, Raj Rao
Part 1:
Imagine your phone suddenly stops working, and you can't access the internet. That
happened to millions in Canada on July 8, 2022, because of a big problem with Rogers
Communications, a major telecom company. Not only regular folks like you and me were
affected but also important services like debit card transactions and even 911 calls were
disrupted. This outage caused chaos and even forced some events, like concerts, to be
rescheduled. It showed that our essential systems, like traffic lights and medical services, can
be vulnerable too.
Part 2:
So, to make sure this doesn't happen again, the government came up with some new rules.
They want all telecom companies to help each other out during outages, offer emergency
services to customers of other companies, and make sure everyone knows what's going on
during an outage. These rules will make the telecom industry work better together and be
more prepared for problems. They also want to make sure that no one company has too
much control over everything, which can be risky. The goal is to make sure our phones and
internet stay reliable, and that when problems happen, they don't cause as much trouble as
they did this time.
Table 1. Incremental Benefits Identification Worksheet
Benefits What is the Indirect
type of
benefit?
Stakeholder Which Telecommunication Providers, Consumers, Investors,
stakeholders Government, and other businesses and critical sectors like
benefit? healthcare, banking, and law enforcement.
Rank the How The cost is likely to be significant given the scale of the
benefit significant is outage, the number of affected stakeholders, and the
this cost likely potential financial impact on the company and other
to be? entities involved.