Letter of Demand
Letter of Demand
Letter of Demand
15-FEB-2024
REF: 3566736501
Dear Sir/Madam
1. In terms of the Transactional Agreement (the “Agreement”), applicable to your account, you have agreed to the
following: You may not request or apply for a credit agreement in the form of an overdraft facility or loan by
instructing us to process a payment instruction where there is no available balance in your transactional account.
In other words, you may not give us an instruction to process a payment on your account if you do not have the
funds available in the account, which could result in the account going into excess or to become overdrawn
without having a credit agreement in place with us. We will not honour payment instructions where there is no
available balance in your transactional account. However (in exceptional circumstances, due to an error or at our
discretion) we may honour payment instructions where there is no available balance in your transactional
account. We have the right to immediately demand repayment from you of the amount overspent on your
transactional account (the amount with which the payment instruction(s) amount was more than the available
balance in your transactional account). If you do not make payment of the overspent amount when demanded to
do so, we may recover all costs incurred in the recovery process as allowed by law. You will be liable to pay fees
on the account. In general, that you not allowed to overdraw on your account.
2. We advise that you are in breach of the Agreement in that your account is in overdrawn in an amount of
undefined (the “Overdrawn Amount”).
3. In order to rectify this situation, we propose that you pay the Overdrawn Amount within 15 (Fifteen) business
days of delivery hereof.
4. If you fail to pay the Overdrawn Amount within 15 (Fifteen) business days from delivery of this letter we may
proceed to enforce the Agreement, place a hold on your account, claim interest, claim all costs incurred in the
recovery process from date of demand up to date of final payment, terminate the agreement and close your
account without any further notice to you.
5. In addition to the above we may also restrict, limit, or suspend functionality on your online banking profile, which
in turn will negatively impact your ability to transact on the online banking platform.
6. Should you fail to adjust the Overdrawn Amount and there are linked accounts in your name, on expiry of the
letter the bank can apply a set off.
7. We recommend that you act on this letter as a matter of extreme urgency. If you have any additional queries
regarding this matter, please do not hesitate to contact us at 087 736 2247.
Regards
FNB Commercial