Technical Educational and Skills Development Authority

TRAINEE’S RECORD BOOK

I.D

Trainee’s No. 0003679679

Name: Kathryn M. Bernardo

Qualification: HOUSEKEEPING NC II

Training Duration: ____________________

Trainer: JAYSON M. MORDEN

TRAINER: JAYSON M. MORDEN

Instructions:

This Trainees Record Book (TRB) is intended to serve as

record of all accomplishment/task/ activities while undergoing
training in the industry. It will eventually become evidence that can
be submitted to portfolio assessment and for whatever purpose it
will serve you. It is therefore important that all its contents are
viably entered by both the trainees and instructor.

The Trainee’s Record Book contains all the required

competencies in your chosen qualification. All you have to do is to
fill in the column “Task Required” and “Date Accomplished” with
all the activities in accordance with the training program and to be
taken up in the school and with the guidance of the instructor. The
instructor will likewise indicate his/her remarks on the “Instructor
Remarks” column regarding the outcome of the task accomplished
by the trainees. Be sure that the trainee will personally accomplish
the task and confirmed by the instructor.

It is of great importance that the content should be written

legibly on ink. Avoid any corrections or erasures and maintain the
cleanliness of this record.

This will be collected by your trainer and submit the same

to the Vocational Instruction Supervisor (VIS) and shall from part
of the permanent trainee’s document on file.

THANK YOU!
Unit of Competency: 1. PROVIDE HOUSEKEEPING SERVICES TO
GUESTS

HOUSEKEEPING NC II
Date
Task/Activity Instructors
Learning Outcome Accomplishe
Required Remarks
d

-Receive and record

guest/staff Competent
housekeeping requests
1. Receive
Perform and
housekeepin -Handle guest demonstrated all
g requests complaints the activities very
well

2. Confirm and -Confirm and note

note housekeeping request
housekeepin and advise delivery of
g request times of items Competent
and advise
Perform and
delivery of - Demonstrate the use
demonstrated all
times of of items delivered to the activities very
items guest rooms well

Competent
3. Co-ordnation -Report equipment
of malfunction in Perform and
housekeepin accordance to standard demonstrated all
g with other procedure the activities very
departments well

_____________________________ _____________________________
Trainee’s Signature Trainer’s Signature
Unit of Competency: 2. CLEAN AND PREPARE ROOMS FOR INCOMING
GUESTS

HOUSEKEEPING NC II
Date
Learning
Task/Activity Required Accomplishe Instructors Remarks
Outcome
d

1. Prepare and -Set up trolley Competent

Set up
Perform and
equipment and -Operate vacuum demonstrated all the
trolleys cleaner\ activities very well

Competent

2. Access -Strip bed linens Perform and

rooms for -Sort linens demonstrated all the
servicing activities very well

Competent

Perform and
3. Make up -Duvet & Traditional bed demonstrated all the
beds make up activities very well

4. Clean and -Clean Guestrooms

clear rooms -Clean vacuum cleaner Competent
-Clean floor polisher
Perform and
demonstrated all the
activities very well

_____________________________ _____________________________
Trainee’s Signature Trainer’s Signature

Unit of Competency: 3.PROVIDE VALET/BUTLER SERVICE

HOUSEKEEPING NC II

PPP
Date
Learning Instructors
Task/Activity Required Accomplish
Outcome Remarks
ed

Competent
- Perform role of
1. Provide valet Valet/Butler
Perform and
services to - Record and deliver of
demonstrated all
guests guests Laundry Items
the activities very
- Pick-up guest laundry
well

2. Display - Perform Rapport and

professional Goodwill Competent
standards
-Access guest record Perform and
demonstrated all
the activities very
-Perform proper well
grooming standards of a
butler

-Pack and unpack of

guest things Competent
-Process guest clothes
3. Care for - Clean guest’s shoes Perform and
guest property - Repair guests property demonstrated all
- Privacy and the activities very
confidentiality of guest’s well
property

_________________________ ________________________
Trainee’s Signature Trainer’s Signature
Unit of Competency: 4.LAUNDER LINEN AND GUEST CLOTHES
HOUSEKEEPING NC II

Learning Task/Activity Date Instructors

Outcome Required Accomplished Remarks

Competent
-Collecting laundry
1. Collect laundry Perform and
for laundering
for laundering demonstrated all
functions
functions the activities very
well

-Wash guest clothes Competent

-dry guest
2. Perform clothes Perform and
laundering - demonstrated all
functions the activities very
well

Competent

- Sort laundered Perform and

4. Process items demonstrated all
laundered item -fill out laundering the activities very
forms well

Competent

Perform and
5. Return -Return laundered
demonstrated all
laundered item item
the activities very
well

______________________ ________________________
Trainee’s Signature Trainer’s Signature
Unit of Competency: 5. CLEAN PUBLIC AREAS, FACILITIES AND
EQUIPMENT

HOUSEKEEPING NC II

Date
Learning Task/Activity
Accomp Instructor Remarks
Outcome Required
lished

-Prepare appropriate
1.Select and set up Competent
cleaning tools and
equipment and
chemicals Perform and
materials
demonstrated all the
-Set up floor polisher activities very well

-Clean the furniture and Competent

walling applying
2. Apply cleaning techniques Perform and
technique -Clean public restrooms demonstrated all the
activities very well
-Clean the lobby and
hallways

Competent

1. Clean dry and -Clean and dry wet Perform and

wet areas areas demonstrated all the
activities very well

Competent
2. Maintain and
store cleaning -Arrange and clean
Perform and
equipment and storage
demonstrated all the
chemicals
activities very well

_________________________ _________________________

Trainee’s Signature Trainer’s Signature

Unit of Competency: 6.DEAL WITH/HANDLE INTOXICATED GUESTS

HOUSEKEEPING NC II

Date
Learning Task/Activity Instructor
Accomplishe
Outcome Required Remarks
d

Competent
1. Determine the
-Assess the level of Perform and
level of
intoxication demonstrated all
intoxication
the activities very
well

Competent
2. Apply
appropriate -Offer assistance
Perform and
politely to intoxicated
procedures demonstrated all
guest in line with
the activities very
enterprise procedure
well

Competent
-Deal with/ handle
Perform and
3. Comply with under age drinkers
demonstrated all
legislation guest
the activities very
well

_________________________ _________________________

Trainee’s Signature Trainer’s Signature

NOTES:

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