Ad R - Merged
Ad R - Merged
Ad R - Merged
Section : B
KEY TAKEAWAYS
Alternative dispute resolution (ADR) is, in an insurance sense, a number of disparate
processes used to resolve disputes.
Insured clients who are denied a claim are offered this path as an alternative to
expensive and time-consuming litigation.
Alternative dispute resolution (ADR) offers to settle disputes outside of the courtroom
with the help of an impartial third party.
Outcomes may be non-binding and advisory in nature or enforceable without the right
to appeal.
ADR is not advised in situations of criminal law or situations where one party has
excessive power over the other party.
How Alternative Dispute Resolution (ADR) Works
Alternative dispute resolution (ADR) is designed to settle disputes outside of the courtroom
with the help of an impartial third party. This path is generally accessible after efforts
between the client and the insurer to resolve any differences between themselves fails and
reaches an impasse.
When the disputing parties agree to try alternative dispute resolution procedures, the ADR
process starts. This understanding could be imposed by a court order, a contract clause, or
both. It could also be voluntary. The parties select the most effective ADR strategy for their
dispute, frequently with the help of legal counsel. The strategies or types are discussed in the
following section.
Preliminary negotiations to set the procedure's structure and regulations typically kick off the
next stage of the ADR process. This entails creating confidentiality agreements, describing
the timetable and expectations for the ADR process, and determining the roles and
obligations of the parties. The parties may exchange pertinent information, documents, and
evidence at this point as well.
During the final stages of the ADR process, the parties negotiate a settlement to the conflict.
If a settlement is reached through negotiation, the parties will create a settlement agreement
outlining the details of their arrangement. The parties must then work to put the provisions
into effect and carry out their respective commitments (i.e., make settlement payment should
that party be found liable).
ADR is inadvisable where one party has inherent power over the other; in this case, it may be
more difficult for each party to appropriate approach the ADR process.
Types of Alternative Dispute Resolution
Many insurance policies contain mandatory alternative dispute resolution clauses, depending
on the state. The two most common forms of alternative dispute resolution are mediation and
arbitration, though there are other types as well.
Mediation
Mediation occurs when an independent third party steps in to try and find a way for the
insured and the insurer to agree on a mutually acceptable outcome. The mediator is not called
upon to decide who is right but rather to add structure to communication between the
disputing parties, so that they can, hopefully, eventually reach a resolution between
themselves.
Arbitration
Arbitration occurs when a neutral independent party called an arbitrator listens to arguments
from both sides, collects evidence, and then decides on the outcome of the dispute, similar to
a court ruling. Arbitration can either be non-binding or binding. The latter means the decision
is final and enforceable, while the former implies that the arbitrator’s ruling is advisory and
only set in stone if both parties agree to it.
Negotiation
Negotiation occurs when there is direct contact between the parties to a dispute. In order to
arrive at a solution that is acceptable to both parties, it enables the parties to debate their
views, interests, and prospective solutions. The parties may choose to negotiate informally
amongst themselves or with the aid of lawyers or other representatives.
Collaborative Law
In a collaborative law process, the parties and their separate attorneys agree to settle their
differences without going to court by negotiating and coming up with solutions. The
emphasis is on collaboration and coming up with original solutions that satisfy the
requirements of all parties. In many ways, collaborative law may be seen as negotiation as
long as the parties seem to be in stronger correlation to how resolution is to be met.
Mini-Trial
In a mini-trial, each party's representatives present their case to an impartial third party. That
third party is usually a senior executive or an impartial advisor, and this presentation is part of
a structured negotiating process. In order to assist the parties in reaching a settlement, the
third party offers an assessment or opinion on the likely course of the case. Though this may
mirror a formal court proceeding, it is done in a much more private setting with many fewer
parties.
Arbitration is more formal than mediation and resembles a trial, albeit with greater flexibility
and the ability to act outside of federal rules.
What is arbitration
Arbitration is one of the forms of Alternative Dispute Resolution (also referred to as
appropriate or amicable dispute resolution). Arbitration is one of the prominent forms of ADR
and is a type of private court where parties resolve their disputes without taking them to
court. This form of ADR is commonly used in disputes that are commercial in nature,
especially international commercial transactions, because of its time and cost-effective
nature. Contractual parties insert an “arbitration clause” in their contracts, where they
specifically mention and appoint a neutral third party referred to as the “arbitrator”, to whom
a dispute shall be referred if parties to the contract violate any provisions of the
contract. Section 16(1) of the Act entails that an arbitration clause which acts as a surviving
clause in the contract, i.e., even if the contract between the parties has come to an end or is
null and void, the arbitration clause shall not be terminated. Moreover, the parties
unanimously decide the jurisdiction, the language in which the proceedings shall take place,
and the laws which would be applicable so as to make certain that no party gets an undue
advantage. The decision made by the arbitrator with respect to the dispute is referred to as an
“arbitral award,” which shall be binding upon the parties to the contract.
Introduction
A significant yet relatively little discussed aspect of Indian arbitration law is the termination
of arbitration proceedings under section 32 of the Arbitration and Conciliation Act 1996 (the
Arbitration Act), which is based on article 32 of the United Nations Commission on
International Trade Law (UNCITRAL) Model Law on International Commercial Arbitration
1985 (the Model Law). Once arbitral proceedings are terminated, the arbitral tribunal loses its
jurisdiction and its mandate is deemed to have expired, and it is only under exceptional
circumstances that the tribunal may be reconstituted.
The primary consequence of the arbitration tribunal losing its jurisdiction is that the authority
of the arbitral tribunal over the parties comes to an end. Thus, the arbitral tribunal may not
revisit or re-examine the merits or substantive claims of the parties, subject to section 33 and
section 34(4) of the Arbitration Act. Any subsequent order or award passed by the arbitral
tribunal would therefore not be enforceable by law.
The issue of the termination of arbitral proceedings is important for the parties and requires
careful consideration by arbitral tribunals as an order passed by the arbitral tribunal
terminating the arbitration proceedings under section 32 of the Arbitration Act cannot be
subsequently recalled or withdrawn by the arbitral tribunal due to the tribunal losing its
jurisdiction.
The general rule (as set forth in section 32(1) of the Arbitration Act) is that arbitration
proceedings are automatically terminated once the arbitral tribunal makes the final award,
which decides the merits of the claims or counterclaims presented by the parties. The award
contemplated under this provision is the final award, which disposes of all issues submitted to
the arbitral tribunal by the parties’ agreement.
In this context, interim or partial awards, which do not decide the final remaining or
outstanding claims of the parties, would not trigger the termination of arbitration proceedings
under section 32(1) of the Arbitration Act. The termination would only be triggered by a final
award, pursuant to which there are no pending issues for consideration of the arbitral tribunal.
Arbitration proceedings terminate as of the date on which the signed final award is provided
to the parties.
Section 32(1) of the Arbitration Act recognises that arbitration proceedings may also be
terminated by an order of the arbitral tribunal under section 32(2) of the Arbitration Act as
follows:
The arbitral tribunal shall issue an order for the termination of the arbitral proceedings
where -
1. the claimant withdraws his claim, unless the respondent objects to the order and the
arbitral tribunal recognises a legitimate interest on his part in obtaining a final
settlement of the dispute,
2. the parties agree on the termination of the proceedings, or
3. the arbitral tribunal finds that the continuation of the proceedings has for any other
reason become unnecessary or impossible.
While clauses (a) and (b) above are rather uncontroversial, clause (c) is often at the centre of
several contentious applications seeking the termination of arbitration proceedings on various
grounds. The wording of the provision itself provides limited guidance with respect to the
trigger for termination.
In this context, this article examines the scope of section 32(2)(c) of the Arbitration Act, as
well as the nature of orders passed pursuant to applications made under the provision, to
throw light on the meaning of the term ‘unnecessary or impossible’. These terms must be
strictly construed to apply only in exceptional circumstances (ie, where the proceedings have
either become infructuous, or there is a legal or material barrier to the continuation of the
proceedings). Finally, this article discusses the recourse available to parties against an order
passed under section 32(2)(c) of the Arbitration Act in light of a recent pronouncement of the
Delhi High Court in the much-publicised dispute between Amazon and Future Group.
Scope of section 32(2)(c)
The underlying objective of section 32(2)(c) of the Arbitration Act appears to be to provide a
residuary provision to encompass situations that could not have been foreseen during the
drafting of the Act. Inspired by the Model Law, the legislature in India has also advisedly left
it to the tribunal’s discretion to determine when the continuation of the proceedings has
become unnecessary or impossible.
A plain reading of section 32(2) indicates arbitration proceedings terminating by the passing
of a final award is an exception to the general rule. Under Indian law, an exception clause
must be strictly interpreted and the party seeking to invoke the exception must establish that
it falls within the scope of the exception. Thus, section 32(2)(c), being an exception clause,
ought to be interpreted strictly and applied in exceptional cases.
It is also evident from section 32(2)(c) that arbitration proceedings may only be terminated
under this provision in cases where ‘for any other reason’ the arbitration proceedings become
unnecessary or impossible. This necessarily implies that such reasons would only be those
that do not fall under the circumstances provided under section 32(2), clauses (a) and (b), or
in other provisions of the Arbitration Act pursuant to which arbitration proceedings stand
terminated, such as in proceedings under sections 16 (‘Competence of arbitral tribunal to rule
on its jurisdiction’), 25 (‘Default of a party’) or 30 (‘Settlement’).
In SREI Infrastructure Finance Limited v Tuff Drilling Private Limited, the Supreme Court
drew a distinction between termination of arbitration proceedings contemplated under
sections 25 and 32(2)(c) of the Arbitration Act. In this regard, the Supreme Court opined:
Whether termination of proceedings in the present case can be treated to be covered by
Section 32(2)(c) is the question to be considered. Clause (c) contemplates two grounds for
termination i.e. (i) the Arbitral Tribunal finds that the continuation of the proceedings has for
any other reason become unnecessary, or (ii) impossible. The eventuality as contemplated
under Section 32 shall arise only when the claim is not terminated under Section 25(a) and
proceeds further. The words “unnecessary” or “impossible” as used in clause (c) of Section
32(2), cannot be said to be covering a situation where proceedings are terminated in default
of the claimant. The words “unnecessary” or “impossible” has been used in different contexts
than to one of default as contemplated under Section 25(a).
The explanatory notes for article 32 of the Model Law, which inspired section 32 of the
Arbitration Act, also indicate that the expressions ‘impossible’ and ‘unnecessary’ found under
article 32(2)(c) of the Model Law prescribe a high threshold. The explanatory notes prescribe
that the termination is only triggered when the continuation of the proceedings is manifestly a
waste of time and money.
The explanatory notes also evidence that the word ‘inappropriate’ was consciously changed
to ‘impossible’ in article 32(2)(c) during the drafting stage of the Model Law. This shows that
the drafters of the Model Law conceived a high threshold for the application of the exception
clause envisaged under article 32(2)(c).
Ilias Bantekas, in the commentary to article 32 of the Model Law, indicates that certain
situations (eg, a failure of the parties to pursue the arbitration proceedings despite being so
requested by the arbitral tribunal, or a refusal by the parties to make an advance on costs or
arbitration fees) may be grounds to terminate arbitration proceedings under article 32(2)(c) of
the Model Law. Bantekas also mentions that arbitration proceedings:
may be characterised as unnecessary where the respondent has satisfied the claimant’s claims
and hence there is no longer a need to proceed with their examination in arbitral proceedings.
The same is equally true where the claimant fails to pursue its case, or withdraws its case
altogether, or where the subject matter of the arbitration becomes moot.
Other experts have expressed the following views on article 36(2) of the UNCITRAL
Arbitration Rules 2010, which is similar in some respects to section 32(2)(c) of the
Arbitration Act:
19. Article 36(2) of the 2010 Rules addresses any other situation where the proceedings
are to be terminated because their continuation has become “unnecessary or
impossible”. As noted, a tribunal faced with this situation will either (i) order the
termination of the proceedings (which, as mentioned above, is not intended to have
res judicata effect) after having informed the parties and heard them; or (ii) continue
the proceedings because, after having heard the parties, it considers that ‘there are
remaining matters that may need to be decided and the arbitral tribunal considers it
appropriate to do so’. The provision is similar in its conception and operation with
article 30(1)(a).
20. The travaux préparatoires of the 1976 Rules and of the Model Law provide little
guidance as to how the tribunal should make the determination that continuation of
the proceedings has become unnecessary or impossible. Nor did the Working Group
discuss the meaning of the terms “unnecessary” or “impossible”, or the distinction
between them. It appears that they are used as compendious terms intended to cover a
variety of possible circumstances. As a notion, the term “unnecessary” encompasses
situations where the parties have no legitimate interest in continuing the proceedings –
for example, where the dispute has become moot – whereas the term “impossible”
implies a legal or material barrier to the continuation of the proceedings (for example,
a party has ceased to exist and there is no successor).
The Indian courts have interpreted section 32(2)(c) of the Arbitration Act similarly and
construed it to cover only exceptional situations. The courts have held that the termination of
arbitration proceedings is warranted in cases where the continuation thereof is rendered
impossible or becomes infructuous. In Maharashtra State Electricity Board v Datar
Switchgear Ltd, the Bombay High Court observed:
Clause (c) of sub-section (2) of section 32 has vested a residuary power in the Arbitral
Tribunal to terminate the proceedings where it finds that a continuation thereof has for any
other reason become unnecessary or impossible. The legislature has advisedly left it to the
Tribunal to determine as to when the continuation of the proceedings has become
unnecessary or impossible. The expression “unnecessary” may for instance involve a
situation where proceedings are rendered infructuous. A situation may have arisen as a result
of which an adjudication into the dispute has become unnecessary either as a result of the fact
that the dispute does not survive or for any other valid reason. Situations may also arise
where a continuation of proceedings is rendered impossible. Impossibility is not merely to be
viewed from the point of view of a physical impossibility of an adjudication, but may
conceivably encompass a situation where a party by a consistent course of conduct renders
the very continuation of the arbitral proceedings impossible. Then again a party which has
been guilty of contumacious conduct cannot be heard to seek the benefit of its conduct to
seek termination. It is impossible to catalogue the circumstances in which the Arbitral
Tribunal may hold that it is either unnecessary or impossible to continue the arbitral
proceedings.
The onus lies on the party seeking the termination of arbitration proceedings to satisfy the
arbitral tribunal that the exception envisaged under section 32(2)(c) of the Arbitration Act
applies to their case and that the continuation of the arbitration proceedings has, indeed,
become impossible or unnecessary. It is not uncommon for recalcitrant parties to file
frivolous applications under section 32(2) with the sole purpose of derailing and delaying the
completion of arbitration proceedings. It is therefore essential to purposively and objectively
interpret section 32(2)(c) such that parties are not allowed to seek termination of arbitration
proceedings merely by filing recalcitrant applications.
The Bombay High Court has held that ‘the word “shall” in section 32 thus has to be
construed as “may”’ to afford arbitral tribunals the discretion ‘to suppress any public
mischief’ or guerrilla tactics that render the continuation of proceedings impossible or
unnecessary ‘to prevent injustice’. In view of this, it is clear that section 32(2)(c) of the
Arbitration Act does not enumerate the specific situations and circumstances that may
warrant the termination of arbitral proceedings, which are ‘impossible to catalogue’. The
arbitral tribunal is entrusted with deciding whether circumstances exist that render it
unnecessary or impossible to continue with the arbitration proceedings. The application of
section 32(2)(c), as well as the meanings to be ascribed to the words ‘unnecessary’ and
‘impossible’, should be carried out in a practical way and with the use of common sense,
having regard to all the circumstances of the case, and the need to ensure a fair and efficient
resolution of all disputes between parties. The precise thresholds that the words
‘unnecessary’’ and ‘impossible’ prescribe may therefore not be as important as the notion that
the words themselves seek to convey.
This article deals with the difference between conciliation and negotiation.
Meaning
Conciliation
A confidential, voluntary, and private dispute resolution method in which a person (neutral) is
appointed to help the parties reach a settlement is called conciliation. Disputing parties are
provided with an opportunity to explore and analyse the options provided by a third party to
determine if a settlement is possible or not. The process is carried out by a conciliator, who
meets with the parties together as well as separately in order to come to an amicable
settlement. This is a flexible process, and decisions are taken by reducing tensions, improving
communications, and adopting other methods. This is a risk-free method and is not binding
upon the disputing parties until or unless they sign it.
Negotiation
A process wherein direct and indirect forms of communication are used and through which
the parties to a conflict form a joint action aiming to resolve the dispute between them is
called negotiation. The history of negotiation can be traced back to the era of monarchies,
when the king used to negotiate at the time of war to prevent bloodshed. The scope of
negotiation has increased with the passage of time. Negotiation overrides the bulky
paperwork, excessive time consumption, delayed process, and expensive disadvantages of
litigation.
Legal norms
Conciliation
The Arbitration and Conciliation Act, 1996, covers both domestic and international disputes
pertaining to conciliation. As regards conciliation of an international nature, it is confined
only to the commercial nature of disputes. The Act goes on to define international
conciliation as proceedings related to a dispute between two or more parties where at least
one party is foreign. A foreign party may be an individual (a foreign national), a company
(incorporated outside India), or the government of a foreign country.
The rules given under the UNCITRAL Rules on Conciliation, 1980, are closely followed by
the Indian legislators under Part III of the Act. These rules define conciliation as a method of
amicably settling disputes that arise in the context of international commercial relations and
the adoption of uniform conciliation rules by countries belonging to different legal, social,
and economic backgrounds.
An amendment to the Code of Civil Procedure, 1908 (CPC) in 1999 enabled the courts to
refer pending cases to ADR to reach an amicable solution. Ever since Section 89 was inserted
in the CPC, a court can refer a case to arbitration, conciliation, or mediation, wherever it
appears to the court that there are elements of a settlement that may be acceptable to the
disputing parties.
Negotiation
In India, negotiations don’t have statutory recognition. There is no particular statute for
negotiation as a mode of ADR. It is rather a form of self-counselling between the parties to
resolve the dispute at hand. It is the simplest means for the redressal of disputes. The parties
begin by talking to each other without the interference of a third party. Negotiation acts as a
dialogue that is intended to resolve the dispute and produce an agreement to bring out the
cause of action and bargain for collective advantage.
Role of a conciliator and negotiator
Conciliator
The main role of a conciliator is to reach an amicable dispute as written in Section 67 of the
Act. As far as Section 80 is concerned, the conciliator strives to support the disputing parties
in generating options and finding a solution that is compatible for both parties. The
conciliator is not a person who decides for the parties; rather, he only supports them and helps
them reach a common solution. Section 67(4) especially enables the conciliator to make
proposals at any stage of conciliation proceedings for the settlement of disputes. To obtain all
these, a conciliator must act independently and impartially and abide by all the principles of
objectivity, fairness, and justice.
Negotiator
A negotiator is a person who represents his party, and his duty is to make the best deal
possible for that party. The negotiator tends to use various forms of resolution techniques and
other communication methods to bring the parties down to a common settlement. The main
aim of all these arrangements is to reach an agreement that is fair and acceptable to the
parties to the dispute.
Stages
Conciliation
Commencement of conciliation proceedings
The commencement of proceedings has been talked about under Section 62 of the Act. There
should be a written invitation that has to be sent by either of the parties to the dispute. The
parties can go ahead with the invitation only if the recipient party accepts it. The invitation
shall be considered rejected if it does not get a reply within 30 days.
Appointment of conciliators
If both parties agree to the terms and conditions of each other then they can appoint a sole
conciliator. If they don’t, then they can appoint two conciliators, one for each. If parties wish
to choose and go for three conciliators, then they shall appoint one conciliator each, and the
third conciliator can be decided mutually.
Submission of the written statement to the conciliator
The conciliator, at his own discretion, may ask for a written statement from both parties that
includes facts and other related information about the case. Along with the conciliators, the
parties are also expected to send this written statement to each other as well.
Conciliation proceedings’ rules and conduct
As per Section 67(3) and Section 69(1) of the Act, the conduct of conciliation proceedings is
defined. The communication with the parties can either be oral or written or both forms as
they may agree to. The conciliator may decide to meet together or separately.
Administrative assistance
The conciliator may ask for administrative assistance from an institution or a person if he
feels the need. The consent of both parties is mandatory in order to seek administrative
assistance. The conciliator can’t go ahead with the administrative assistance at his own
discretion.
Negotiation
Initial assessment
Negotiation is a voluntary process, and it is important to know whether or not both parties
agree to negotiate. It begins with a signal of communication from one end showing the
willingness to bargain. Before negotiation begins, it is important to determine when and
where it will take place, along with who will attend the discussion and negotiation sessions.
Discussions
Once it is established that the parties agree to go for negotiation, further arrangements are
made with the third party. In this stage parties put forth their case and try to understand the
vice versa situation as well. An equal opportunity shall be granted to the negotiating parties,
and all clarifications and disagreements shall be spoken and heard thereabout.
Clarification of goals
After completing the second stage and hearing what all parties have to say, the viewpoints of
the negotiating parties for this agreement need to be clarified further. A common ground shall
be established. Clarification is the most crucial part of negotiation because if it is not put
forth without any ambiguity, it will become difficult to come to a common resolution.
Negotiating towards a win-win situation
From here on, it becomes very clear that there is not always a win-win situation for the
parties, but they should try their best to reach the most suitable solution. In this stage, the
parties focus on ideas that can be termed a win-win outcome where both parties are satisfied.
Agreement
The parties can reach a common solution only when they understand each other’s point of
view along with their interest simultaneously.
Implementation of action
Once the parties have analysed all outcomes and probabilities and have reached a proper
course of action, they should start working on its implementation so that the decision can be
S.
Advantages Disadvantages
No.
1. Flexible because the process is informal. The parties are not bound by the process.
If the parties are not satisfied with the proceedings, Reaching out to the court of law defeats
4.
they can reach out to the court of law. the purpose of ADR.
S. Advantages Disadvantages
No.
Being an informal process makes it There are chances that parties to a dispute might
1.
flexible. not come to a settlement.
Conciliation
Negotiation
S.
Basis Conciliation Negotiation
No.
Level of
2. As determined by law. Based on trust.
confidentiality
Conclusion
There are various modes of ADR systems that exist, but we have mainly discussed the
differences between conciliation and negotiation. Both methods are unique in their own way
and can be used as per the parties’ requirements. It varies from dispute to dispute which
method shall be used for resolving it. These methods aim to provide diverse techniques that
can be used to help parties amicably resolve the dispute.
Frequently Asked Questions (FAQs)
What is the main disadvantage or limitation of conciliation?
The major limitation of conciliation is that it is not binding upon the parties to the dispute.
There are chances that parties may not be able to resolve the conflict.
Why is negotiation used as a mode of ADR to resolve disputes?
Negotiation is considered the most informal and flexible form of ADR among other
processes. Parties attempt to come to an agreement on the matters in dispute, either directly
or through negotiators. It is generally used by private individuals involved in a dispute.
Is negotiation an informal form of ADR?
Yes, it is the most flexible and informal form of the ADR method. It is voluntary as well as
non-binding on the parties.
DEFINITIONS
Mediation is a structured voluntary confidential negotiation process with identifiable stages
where a neutral third party uses specialized communication and negotiation techniques to
assist parties in resolving their dispute. In the process, the underlying interests of the parties
may be explored. Both traditional and non-traditional terms of agreement may be reached.
Mediation focuses on the factual background of a dispute, the parties’ current circumstances,
and future opportunities for working out a practical solution to a dispute.
Lok Adalat is a public evaluation process presided over by a judge or panel of neutrals who
propose a monetary settlement after briefly hearing the factual background and claims
involved in a dispute. Negotiation, in the form of offers and counter-offers, may take place on
a limited basis during the Lok Adalat process, after which the Lok Adalat judge proposes a
specific settlement.
1. Nature of the process.
Mediation is a negotiation process in which the parties, with the assistance of a mediator,
attempt to reach a solution to their dispute through a series of offers and counter-offers. The
parties retain control over the outcome of the process (i.e., whether to settle and the terms of
settlement). The mediator facilitates communication between the parties and helps them
generate possible solutions to a dispute. Mediation is characterized by extensive negotiations
between the parties, attention to the specific facts of a dispute and interests of the parties, and
focus on both traditional and non-traditional terms of agreement.
Lok Adalat is essentially an evaluation process in which a panel of neutral lawyers, judges,
and prominent citizens proposes a settlement after hearing the facts and claims involved a
dispute. Limited negotiations may take place during Lok Adalat. There is rarely any direct
communication between the parties or any extensive give and take regarding their settlement
offers.
2. Forum [where it takes place].
Mediation takes place in a private conference room. It is private in the sense that the public is
not invited. Only the parties, their advocates or other representatives, or other people
accompanying them are present.
Lok Adalat usually takes place on court or agency premises when numerous cases referred to
Lok Adalat are submitted to Lok Adalat panelists (often referred to as “judges”). Often more
than 25 cases are placed before each panel. Lok Adalat proceedings are held in public, in the
presence of all persons assembled to attempt to settle their cases.
3. Temporal focus.
Mediation considers the factual background (past), the immediate circumstances of the
parties (present) and their future needs/interests (future).
Lok Adalat is primarily focused on the past, with attention given to assigning fault based
upon the prior conduct and actions of the parties.
4. Focus on liability or problem-solving.
Mediation considers the rights, liabilities, and obligations of the parties based upon their past
conduct, as well as the interests of the parties and opportunities to work out a mutually
agreeable solution to a dispute.
Lok Adalat is concerned primarily with assigning fault/assessing liability as a foundation for
determining monetary damages.
5. Collaborative or adversarial.
Dispute resolution processes may be characterized as collaborative, adversarial, or a
combination of the two. Different processes feature varying degrees of collaboration or
adversarial elements.
Mediation is a essentially a collaborative negotiation process. However, it retains an
adversarial element in that the parties often are making competing claims based upon diverse
information. Often, legal issues, claims, and defenses are a part of the mediation process.
Mediation often goes beyond the traditional legal framework to examine and explore the
personal and business interests of the parties as well as non-traditional options for agreement.
Lok Adalat is adversarial inasmuch as the primary focus is on right/wrong and compensation,
although there is a secondary element of collaboration that is involved in the limited
negotiations that take place. Due to the time constraints of Lok Adalat and the judge’s role as
an authority figure, there can be, at times, an element of coercion or perceived pressure to
settle.
6. Party-centered or neutral-centered process.
Mediation is a party-centered process, where the focus is on establishing communication
between the parties, fostering a mutual understanding of the facts, issues, and law, and
generating ideas for agreement. The primary focus is on the needs and interests of the parties.
Lok Adalat is a neutral-centered process, where the primary focus is on presenting the
factual/legal background of a dispute to the Lok Adalat judge and satisfying the legal
requirements for compensation. Communications are directed to the Lok Adalat judge, with
very limited, if any, direct communication between parties.
7. Morphology [structure] of the process.
Mediation features introductory comments by the mediator, a detailed exchange of
information in a joint session, a series of separate and private meetings with the parties
(referred to as caucuses) and an agreement stage.
In Lok Adalat, it is customary practice for the Lok Adalat judges/panelists to talk with all
advocates present (as well as advocates/parties involved in other cases) in a large room, to
help persuade the parties to settle their case. The presentation of information to the Lok
Adalat judge is brief. The exploration of possible settlement terms, likewise, is limited. The
panelists often propose settlement terms. If panelists talk with any party privately, it is
generally only once, due to time constraints.
8. Control over the process.
In mediation, the mediator controls the process by facilitating communication between the
parties, managing the interaction between parties, directing the flow of communications,
helping the parties set an agenda, and helping the parties develop options for agreement.
In Lok Adalat, the Lok Adalat judges/panelists determine how the process will be handled,
which party will speak and when. The process generally invites limited give and take by
advocates representing the parties.
9. Selection of a neutral.
In mediation, generally the parties decide who will serve as the mediator.
In Lok Adalat, the parties do not have a role in deciding who the panelists will be. The parties
must submit their case to the panelists assigned as Lok Adalat judges. They do not have the
freedom to select panelists of their own choice.
10. Time spent in the process.
In mediation, parties are afforded reasonable time to negotiate the agreement. This may
involve a number of hours or, when necessary, days. Mediation may take place over a course
of time to accommodate the parties and the complexities of a dispute.
In Lok Adalat, advocates are permitted very limited time to present their case and to engage
in limited negotiations. The agreement has to be reached in a limited amount of time as the
appointment of Lok Adalat judges is only for a specified day or period of time.
11. Control over the outcome.
In mediation, the parties control the outcome and work together in arriving at a settlement
with the assistance of the mediator.
In Lok Adalat, the parties retain the right to agree or disagree to a settlement proposed by
panelists. However, in practice, Lok Adalat judges/panelists exert considerable influence over
the decision to settle (whether to settle and the terms of settlement). The role of Lok Adalat
judges is to be highly evaluative and to propose settlement terms when the parties are unable
to resolve the dispute between themselves.
12. Referral of dispute and payment of mediator’s fees.
In mediation, reference to mediation may be made by court order, or by consent of the
parties, or pursuant to a contract clause, etc. Mediation may provided on a volunteer basis or
for a fee. The parties pay for mediation or the court may pay for mediation, if the program
provides funds.
In Lok Adalat, reference generally is made by the court, with the consent of the parties or
their advocates. Parties may opt to appear or not to appear. Parties do not pay for Lok Adalat
expenses. Attorney panelists are unpaid volunteers. Facilities, scheduling, and organizational
expenses are mostly made and funded by the Bar Association and the Legal Services Agency.
13. Confidentiality.
Mediation is a private process that is not open to the public. It is generally a confidential
process, by agreement or statute. Without consent of the parties, neither the parties nor the
mediator may disclose the statements made during mediation or documents prepared for
mediation.
In Lok Adalat, the process is generally not private. It takes place openly in a large conference
room, courtroom, or hall, and in presence of all others who have assembled for their
respective cases.
14. Depth of analysis.
In mediation, the factual and legal analysis is detailed and in depth. The history of a dispute is
examined, along with the current circumstances of the parties, their future needs, and any
specific interests that may warrant non-traditional terms of settlement.
Due to time constraints and the nature of the process, Lok Adalat judges rarely engage in an
extensive discussion of a claim (the precise nature of the claim, the factual background and
damages and possible settlement terms).
15. Types of disputes resolved.
In mediation, all types of disputes, including complex commercial disputes, property
disputes, partition disputes, family disputes, contract disputes, personal injury claims, real
estate, probate, etc., are resolved.
In Lok Adalat, mainly motor accident claims and insurance claims are handled. Commercial
and other disputes which require creative solutions are rarely referred to Lok Adalat.
16. Role of the neutral.
In mediation, the neutral person works in partnership with the parties to assist them in finding
a solution that meets with their needs, interests, priorities, future relationships, etc. A
mediator applies specialized techniques to facilitate communication between the parties and
specialized negotiation techniques to overcome impasses. A mediator constantly and carefully
intervenes in the negotiation process, at the same time respecting the parties’ right to decide
for themselves whether to settle and what the terms of settlement should be. A mediator meets
separately and privately with the parties to brainstorm settlement options and to discuss
confidential information.
In Lok Adalat, judges/panelists seek to persuade the parties to settle their case in the amount
proposed by the Lok Adalat judge/panel. There is minimal focus on working together with
the parties/advocates to find solutions that meet with the parties’ individual needs, interests,
priorities, future relationships, etc. Creative, non-traditional agreements that are personalized
to the parties generally are not explored.
17. Role of the parties.
In mediation, parties play an active role in presenting factual background, discussing
positions, developing offers and counter offers, making decisions, etc.
Parties generally do not have an active role in Lok Adalat. They play no active role in
presenting information, identifying interests, making offers of settlement, responding to
offers of settlement and shaping the terms of settlement.
18. Role of Advocates.
In mediation, advocates play an active role, presenting the case, discussing positions,
developing offers and counter offers, and advising clients regarding terms of settlement.
In Lok Adalat, advocates play a primary role in presenting a case to the panel and advising
their clients to settle if they consider it advisable.
19. Range of Possible Outcomes–Traditional/Non-Traditional. In mediation, parties are
not limited to traditional legal remedies (e.g., monetary damages). Highly creative, innovative
and non-traditional solutions are possible. In addition, it is possible to build future
relationships by re-writing contracts, re-structuring relationships, etc.
Usually, in Lok Adalat the case is reduced to monetary damages. Imaginative solutions
involving non-monetary or non-traditional remedies are not usually considered.
20. Post-Hearing Follow-Up.
In mediation, in cases where the parties do not reach a global settlement of all claims during
mediation, the mediator will offer to continue to work/negotiate with the parties to reach a
mutually satisfactory agreement.
In Lok Adalat, there is no follow-up by the Lok Adalat judge/panel in the event of non-
settlement or less than global settlement.
DISPUTES SUITABLE FOR BOTH LOK ADALAT AND MEDIATION
Parties want to preserve financial resources
Parties want a prompt resolution of their dispute
DISPUTES SUITABLE FOR LOK ADALAT
Automobile accident cases, insurance claims, and other non-complex disputes
Disputes there the parties do not desire to be actively and directly involved
Disputes where the parties do not desire confidentiality
Disputes where the issues are easily reduced to money damages (including bad
cheque cases)
Disputes where one or more parties refuses to negotiate directly with the other party
Disputes where the parties cannot afford private mediation
Disputes where the parties defer to authority figures
DISPUTES SUITABLE FOR MEDIATION
All types of disputes, any amount in controversy, any subject matter (including
personal injury, employment, government agency, commercial, insurance, intellectual
property)
Complex, multi-party disputes
Parties wish to negotiate monetary and non-monetary terms
Parties want to have the freedom to choose their mediator
Parties want to be actively and directly involved in the negotiation process
Small cases (“micro-mediation”), multi-party complex high stakes litigation (“mega-
mediation”), class actions
Parties want confidentiality
* Trade secrets
* Proprietary information
* Parties want to preserve reputation/public image
* Intellectual property
Conclusion The Amendment of the Act which was made in 2015 was aimed to promote
arbitration in India and to provide utmost transparency and reliability on the same. Section 12
has gained much more importance with the amendment, and hopefully, it will make
arbitration a much popular recourse than judicial courts. Section 13 has mentioned the
procedure which needs be followed when the grounds mentioned in Section 12 give rise to
challenging an arbitrator. Section 14 and 15 has mentioned various circumstances in which
the mandate of an arbitrator can be terminated. All these sections are the backbone of
arbitration as it helps the parties get justice when the arbitrator is at fault.
9.When a party to an Arbitration Agreement can Apply in court for interim
measures?
Introduction
Arbitration has become the most preferred method of alternative dispute resolution which
parties resort to for resolution of any commercial dispute in a contract which contains an
arbitration clause or an arbitration agreement that exists between the parties. Although it is
well known that the time required for resolution of disputes through arbitration is much lesser
than the time required by any court of law, still it takes considerable time to complete the
entire process of arbitration – right from invocation of arbitration to enforcement of award.
Further, in some cases, it is seen that one of the parties deliberately prolong the time for the
arbitration proceedings to prejudice the rights of the other party or for some other reason
beneficial to them or to delay the pronouncement of the arbitral award against them and
thereby delay the enforcement of the award. Such tactics by one party may render
meaningless the final arbitral award for the aggrieved party unless the arbitral tribunal and/or
the court safeguards the rights of the aggrieved party before, during and after the arbitral
proceedings till the award is enforced.
Therefore, it is imperative that some interim measures or interim relief be granted by the
arbitral tribunal or the court in order to protect the rights of the aggrieved party. In some
particular instances, the interim relief may involve directives to some third parties also.
Interim relief is like an urgent remedy granted in exceptional circumstances.
Generally, interim relief is granted when:
a. prima facie there is a case;
b. the balance of convenience lies with the aggrieved party who is seeking the relied;
and
c. irreparable damage or injury may be caused if the interim relief is not granted.
There are certain provisions in the Arbitration and Conciliation Act, 1996 (Amended 2015
and 2019) [hereinafter called the Act], which safeguard the interest of one party over the
other. Section 9 and Section 17 of the A&C Act enable any party to any arbitration agreement
to file an application for interim relief from the court or arbitral tribunal respectively.
Interim relief under Section 9 of the Act
Section 9 of the Act mentions that a party may put up an application for interim relief to the
court before the commencement of arbitration proceedings, during arbitration proceedings or
at any point of time before the enforcement of the arbitral award. However, generally, courts
do not allow a petition for interim relief after the arbitral tribunal has been constituted unless
the aggrieved party proves beyond doubt that the interim relief that has been / may be
provided by the arbitral tribunal under Section 17 of the Act is/shall be futile.
Nevertheless, the power to grant interim relief to the aggrieved party before the arbitral
tribunal is constituted and after the arbitral award is passed lies with the courts only. Further,
Section 9 also states that in case the court passes an order for interim relief before the
commencement of arbitral proceedings, then the arbitral proceedings shall have to be
commenced within 90 days from the date of the interim relief order or within such further
time that the court may grant.
Interim relief that can be sought under Section 9
Section 9 of the Act describes the type of interim relief that may be sought by a party.
Application for interim relief may include the following:
1. Appointment of guardian for a minor or person of unsound mind;
2. Preservation, interim custody or sale of goods (if the goods are of perishable nature)
for any goods related to the arbitration agreement;
3. Securing the amount of claims;
4. Allowing the detention, preservation or inspection of any property or thing,
authorizing any person to enter upon any land or building, authorizing any samples to
be taken or observations to be made or experiments to be tried in order to expedite the
process and obtain accurate & complete information or evidence;
5. Allowing interim injunction or appointment of receiver;
6. Any other reliefs which the court considers proper taking into account the facts and
circumstances of the case.
Any party to the arbitration agreement may file an application to the concerned court under
Section 9 before or during the course of the arbitration. However, after the pronouncement of
the arbitral award only the successful party, who is entitled to seek enforcement of the arbitral
award, may file an application for interim relief under Section 9. The unsuccessful party of an
arbitral proceeding would not be entitled to file an application for interim relief under Section
9 because there is no award which is to be enforced in its favour.
Furthermore, in case the arbitral award has been set aside, the unsuccessful party, i.e. the
party whose claims were rejected vide the award, cannot apply to a court for interim relief
under Section 9.
Jurisdiction of court for the application of Section 9
The court of the seat of arbitration has exclusive jurisdiction over the arbitration proceedings
under the Act. Therefore, Section 9 application by any party has to be made in the relevant
district court or High Court.
However, in the case of international commercial arbitration, i.e. when at least one of the
parties is non-Indian, then Section 9 application may be made only in the High Court. After
the amendment of the Act in 2015, a party of a foreign seated international commercial
arbitration may apply for interim relief under Section 9 in Indian courts, provided they have
not, in any express or implied way, agreed to exclude the applicability of Section 9 of the Act.
In case an application for interim relief is pending before a court and the arbitral tribunal is
constituted in the meantime, it does not imply that the court cannot deal with the pending
application. There is no provision in the Act which states that the court is required to relegate
or transfer a Section 9 application to the arbitral tribunal the moment it is constituted.
It would also be pertinent to mention here that all subsequent applications under Part I of the
Act must be made at the same court in which the Section 9 application has been made.
Enforceability of and appeal against interim relief granted under Section 9
The interim relief granted by a court has to be enforced like any other order of the court. Any
willful non-compliance or disobedience of the interim relief order may be treated as contempt
of court and dealt with according to the existing laws of the land. However, an appeal against
an interim order may be made to the suitable court as per Section 37(1)(b) of the Act.
Enforcing an interim relief granted by an arbitral tribunal seated outside India
As Section 17 falls under Part I of the Act, parties can apply for interim relief under Section
17 only if the seat of arbitration is in India. Any interim relief order passed by an arbitral
tribunal seated outside India cannot be directly enforced in India as there are no relevant
provisions in the Act which permit the enforceability of interim orders granted by tribunals
seated outside India. In order to enforce an interim relief order granted by an arbitral tribunal
outside India, the party shall have to file an application under Section 9 of the Act provided
the parties to the arbitration agreement have explicitly excluded the applicability of Section 9
from the contract.
Interim relief under Section 17 of the Act
Section 17 of the Act gives the arbitral tribunal the power to pass an order for interim
measures if a party applies to the tribunal for such interim relief. A party may apply for
interim relief under Section 17 of the Act only after the arbitral tribunal has been constituted
till the arbitral award is passed. During this time, generally, the courts do not allow an
application for interim relief under Section 9. The arbitral tribunal cannot pass an interim
relief order containing directives to some third party. The jurisdiction of the arbitral tribunal
is limited to the parties of the arbitration agreement only.
The interim relief that can be sought under Section 17 of the Act is the same as that can
be sought under Section 9. Application for interim relief may include the following:
1. Appointment of guardian for a minor or person of unsound mind;
2. Preservation, interim custody or sale of goods (if the goods are of perishable nature)
for any goods related to the arbitration agreement;
3. Securing the amount of claims;
4. Allowing the detention, preservation or inspection of any property or thing,
authorizing any person to enter upon any land or building, authorizing any samples to
be taken or observations to be made or experiments to be tried in order to expedite the
process and obtain accurate & complete information or evidence;
5. Allowing interim injunction or appointment of receiver;
6. Any other reliefs which the court considers proper taking into account the facts and
circumstances of the case.
Any party to the arbitration agreement may file an application to the arbitral tribunal under
Section 17 during the course of the arbitration, i.e. after the arbitral tribunal has been
constituted and up to the time the arbitral award has been made.
Enforceability of and appeal against interim relief granted under Section 17
The interim relief orders passed by the arbitral tribunal shall have the same force and shall be
deemed to be an order of the court for all purposes similar to the powers of the court under
Section 9. The order shall also be enforceable as if it were an order of the court. Further, the
non-compliance of an interim relief order by the arbitral tribunal shall be treated as a
contempt of court and can be dealt with appropriately as per the prevailing laws of the land.
However, an appeal from an order granting or refusing to grant an interim relief under
Section 17 may be made as per Section 37(2) of the Act.
Conclusion
Thus, it is clear that the right of the aggrieved party is protected at every stage, i.e. even
before the commencement of arbitration, during the arbitration proceedings and even after the
passing of the arbitral award. The interim relief orders granted by the court or the arbitral
tribunal are enforceable. The provisions of Section 9 and Section 17 are of paramount
importance and are an indispensable component of the arbitration mechanism.
10.Explain the Salient Features of the District Legal Service Authority Act.
INTRODUCTION
The Legal Services Authorities Act, 1987 has been framed to provide free and competent
legal services to the weaker sections of the society to ensure that opportunities for securing
justice are not denied to any citizen by reason of economic or other disabilities and to
organize Lok Adalats to secure that the operation of the legal system promotes Justice on a
basis of equal opportunity and in order to fulfill the constitutional mandate held out under
Article 39A of the Constitution of India.
The State Legal Services Authority, West Bengal has, been constituted with effect from 23rd
day of April, 1998 through a Gazette Notification under no. 3536-J dated 22.4.98 consisting
of 25 senior officers and eminent persons of the society as members of the State Authority
and the number was raised to 26 through amendment.
The State Legal Services Authority, West Bengal started functioning from the month of
August 1998 and prior to that rules and regulations were framed under the Chairmanship of
Hon’ble Justice Mukul Gopal Mukherji, the retired Chief Justice of Rajasthan High Court as
the Executive Chairman and the guidance of the Hon’ble Patron-in-Chief, the then Chief
Justice of Calcutta High Court. Prior to that legal Aid services were being managed and
arranged by the West Bengal Legal Aid and Advice Committee under the Judicial
Department, Govt. of West Bengal.
At present there are 22 District Legal Services Authorities in West Bengal. There are
Alternative Dispute Resolution (ADR) Centres in 19 Districts and the process of setting up
ADR Centres in the Districts of Jhargram, Paschim Bardhaman and Kalimpong is under
process.
The Hon’ble Mr. Justice Mukul Gopal Mukherji, Chief Justice (Retd.), Rajasthan High Court,
happened to be the first Executive Chairman of the West Bengal State Legal Services
Authority.
Functions of State Legal Services Authority